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Nursing Home in Georgia

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Westbury Center of Jackson for Nursing and Healing

Nursing Home in Georgia

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Westbury Center of Jackson for Nursing and Healing

922 MCDONOUGH ROAD, JACKSON, GA 30233 View map
Overview of Westbury Center of Jackson for Nursing and Healing
Westbury Center of Jackson for Nursing and Healing is a rehabilitation facility that focuses on providing patient-centric care. The facility offers a comprehensive range of rehab services and nursing care tailored to each patient's individual needs. It aims to create a home-like environment for patients as they transition from hospital care to self-care.
(770) 299-9078

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
2/5
Georgia average: 2.6/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
3/5
Georgia average: 2.7/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
1/5
Georgia average: 2.3/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
3/5
Georgia average: 3.0/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
2h 50m per day

This home provides 22% less nursing time per resident than the Georgia average.

Georgia average: 3h 37m per day

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 196

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Georgia average
Occupancy rate 92.3%
Residents per day (avg) 189
Occupancy rate
92.3%
Residents per day (avg)
189

Who this home usually serves

TYPE OF STAY

Mostly long-term care residents

Most residents stay for extended periods and receive ongoing daily care.

Might be optimal for
Long-term daily care Ongoing support needs

Breakdown by payment type

Medicare

27% of new residents, usually for short-term rehab.

Typical stay 30 days

Private pay

36% of new residents, often for short stays.

Typical stay 2 - 3 months

Medicaid

36% of new residents, often for long-term daily care.

Typical stay 6 - 7 months

Finances and operations

Privately-owned community
Operated by a business corporation.
Home revenue
$25.1M
Profit
$3.5M
Privately-owned community Operated by a business corporation.
Home revenue
$25,140,374.00
Profit
$3,453,011.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$7.9M
31.4% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$13.8M
Total costs $21.7M
Bed community size
196-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Years in operation
4 years in operation
An established community with some operational experience and growing routines.

About this community

Occupancy

Occupancy rate
92%
In line with Georgia average
Occupied beds
181 / 196
Average residents 88 per day

License Details

Facility TypeNursing Home
IssuanceMay 1, 2021
CountyBUTTS

Additional Licensing Details

CMS Certification Number115563
AccreditationsMember of GHCA

Therapy & Rehabilitation

3 services
Rehabilitation Services
Respite Care
Short-Term Rehab

Amenities & Lifestyle

10 amenities
Climate-Controlled Patient Suites
Delicious Cuisine With Healthy Menu Options
Lovely Landscaping
Relaxing Lounge With Flat Screen Tvs
Complimentary Wifi & Cable
Hotel-Grade Housekeeping
Beauty & Barber Services
Laundry Services
Newspaper & Mail Delivery
Alarm System
Specific ProgramsCare & Services, Patient Experience, Amenities, Rooms, Dining, Covid-19, Admissions Information, Team, News & Events, Contact

Dining & Nutrition

Food DescriptionMealtime at Westbury of Jackson is a relaxing experience. The dining area is specially formulated to be peaceful and stimulating, allowing patients to rejuvenate their spirits over deliciously-prepared healthy meals.
Meals IncludedYes
Contact Westbury Center of Jackson for Nursing and Healing

Inspection History

In Georgia, the Department of Community Health, Healthcare Facility Regulation Division conducts unannounced inspections to ensure facilities adhere to state health and safety requirements.

16 visits/inspections

Georgia average: 15 visits/inspections

Latest inspection

Date April 3, 2025
Other

25 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Georgia average: 21 deficiencies

Inspection Report Summary for Westbury Center of Jackson for Nursing and Healing

The most recent inspection on April 3, 2025, found no deficiencies, and a complaint investigation was unsubstantiated. Earlier inspections showed a pattern of deficiencies related to resident dignity and privacy during care, medication management including improper self-administration and insulin errors, restorative nursing care, and environmental maintenance issues such as unclean HVAC filters and room repairs. A substantiated complaint from July 2024 involved psychosocial harm due to staff racial comments and failure to notify family of resident condition changes, resulting in termination of two CNAs. Enforcement actions such as fines or license suspensions were not listed in the available reports. The facility appears to have addressed prior deficiencies effectively, with multiple revisit surveys confirming corrections and recent inspections showing improvement.

Health Inspection History

Inspections
Total health inspections 4

Georgia average 3.4


Last Health inspection on Feb 2025

Total health citations 11

Georgia average 16.6

Citations per inspection
2.75

Georgia average 4.68


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

2 of 11 citations resulted from standard inspections; 2 of 11 resulted from complaint investigations; and 7 of 11 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Georgia average

Georgia average: 0.7


Serious Health citations More info 1
100% worse than Georgia average

Georgia average: 0.5

0 critical citations More info Georgia average: 0.7

1 serious citation More info Georgia average: 0.5

10 moderate citations More info Georgia average: 15.2

0 minor citations More info Georgia average: 0.2
Citations history (last 3 years)
Pharmacy moderate citation Info Issues related to medication management, including how drugs are stored, administered, and monitored. Feb 06, 2025
Corrected

Quality of Care moderate citation Info Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs. Feb 06, 2025
Corrected

Care Planning moderate citation Info Issues related to creating and updating personalized care plans for residents based on their needs and conditions. Feb 06, 2025
Corrected

Resident Rights moderate citation Info Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care. Feb 06, 2025
Corrected

Compare Nursing Homes around Georgia The information below is reported by the Georgia Department of Community Health, Healthcare Facility Regulation Division.

5 facilities compared · CMS & GA Dept. of Health data · Updated Apr 2026

Filter by care type
Westbury Center of Jackson for Nursing and Healing
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

JACKSON
196
92.3%
+18%
2.84
-37%
-20%
1
11
2.8
1
189
Vasil, Jennifer
$25.2M
$7.9M
31.4%
115563
Altamaha Healthcare Center
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

JESUP
62
86.3%
+10%
2.76
+3%
-22%
1
20
5.0
1
54
Mukwindidza, Chido
$6.5M
$2.1M
31.6%
115577
Alzheimer’s Outreach Center of South Ga Inc
-
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

ALBANY
32
-
-
-
-
-
-
-
-
0
0
0.0
0
-
-
-
-
-
-
Alzheimer’s Outreach Center of South Ga Inc
-
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

ALBANY
32
-
-
-
-
-
-
-
-
0
0
0.0
0
-
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Alzheimer’s Services Center
-
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MORROW
50
-
-
-
-
-
-
-
-
0
0
0.0
0
-
-
-
-
-
-

Places of interest near Westbury Center of Jackson for Nursing and Healing

Address 0.0 miles from city center

Address 922 MCDONOUGH ROAD, JACKSON, GA 30233

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Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 213
Employees 211
Contractors 2
Staff to resident ratio 1.18:1
19% worse than Georgia average

Georgia average ratio: 1.45:1

Avg staff/day 88
Average shift 8.4 hours
0% compared with Georgia average

Georgia average: 8.3 hours

Total staff hours (quarter) 66,874
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 11
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.6 hours

This role is partially covered by contractors.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 30
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9 hours

No contractors work on this role.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 105
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.1 hours

This role is partially covered by contractors.

Contractor staffing

Total hours from contractors

1.7%

1,127 contractor hours this quarter

Certified Nursing Assistant: 1 Registered Nurse: 1
Staff by category
Certified Nursing Assistant104110531,21991100%8.1
Licensed Practical Nurse3003011,66891100%9
Physical Therapist210217,48591100%7.6
Medication Aide/Technician110114,51091100%12.3
Registered Nurse101112,39591100%9.6
Speech Language Pathologist3031,3437481%7.6
RN Director of Nursing4041,0986976%8.3
Administrator2029526673%8
Dietitian2028647178%7.4
Physical Therapy Aide4047617178%7.4
Respiratory Therapy Technician4046786571%5.9
Clinical Nurse Specialist6066396066%7.6
Mental Health Service Worker1014806066%8
Physical Therapy Assistant1014806571%7.4
Qualified Social Worker2024786470%7.1
Nurse Practitioner1014675965%7.9
Dental Services Staff1014644954%9.5
Qualified Activities Professional3034515763%7.5
Other Dietary Services Staff1014436875%6.5
105 Certified Nursing Assistant
% of Days 100%
30 Licensed Practical Nurse
% of Days 100%
21 Physical Therapist
% of Days 100%
11 Medication Aide/Technician
% of Days 100%
11 Registered Nurse
% of Days 100%
3 Speech Language Pathologist
% of Days 81%
4 RN Director of Nursing
% of Days 76%
2 Administrator
% of Days 73%
2 Dietitian
% of Days 78%
4 Physical Therapy Aide
% of Days 78%
4 Respiratory Therapy Technician
% of Days 71%
6 Clinical Nurse Specialist
% of Days 66%
1 Mental Health Service Worker
% of Days 66%
1 Physical Therapy Assistant
% of Days 71%
2 Qualified Social Worker
% of Days 70%
1 Nurse Practitioner
% of Days 65%
1 Dental Services Staff
% of Days 54%
3 Qualified Activities Professional
% of Days 63%
1 Other Dietary Services Staff
% of Days 75%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
181 residents
Residents by payment source
Medicare
16 residents (8.8%)
Medicaid
117 residents (64.6%)
Private pay or other
48 residents (26.5%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 9.5
8% better than Georgia average

Georgia average: 10.3

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 19.2
10% worse than Georgia average

Georgia average: 17.4

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 13.8%
18% better than Georgia average

Georgia average: 16.8%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 18.3%
6% better than Georgia average

Georgia average: 19.4%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 25.5%
59% worse than Georgia average

Georgia average: 16.1%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 4.7%
47% worse than Georgia average

Georgia average: 3.2%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 4.7%
26% better than Georgia average

Georgia average: 6.3%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 1.5%
42% better than Georgia average

Georgia average: 2.5%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 5.9%
In line with Georgia average

Georgia average: 6.0%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 6.7%
23% better than Georgia average

Georgia average: 8.7%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 19.7%
In line with Georgia average

Georgia average: 19.1%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 85.8%
6% worse than Georgia average

Georgia average: 91.5%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
5% better than Georgia average

Georgia average: 95.0%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 89.4%
11% better than Georgia average

Georgia average: 80.6%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.7%
23% better than Georgia average

Georgia average: 2.2%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 83.7%
7% better than Georgia average

Georgia average: 78.2%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $9K
79% lower than Georgia average

Georgia average: $40K

Number of fines 1
51% fewer fines than Georgia average

Georgia average: 2.1

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than Georgia average

Georgia average: 0.3

Fines amount comparison
Fines amount comparison
This facility $9K
Georgia average $40K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Jul 12, 2024
$9K

Last updated: Jan 2026

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Community Care Services Program

Georgia Medicaid CCSP

Age 65+ or disabled, Georgia resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

High rural demand; waitlists possible.

Respite Care Program

Georgia NFCSP Respite

Caregiver of someone 60+ (or with dementia), Georgia resident.

No strict limit; prioritizes low-income.

Not applicable.

Focus on metro and rural balance.

Home and Community Services (HCS)

Georgia Home and Community Services (Non-Medicaid)

Age 60+, Georgia resident, functionally impaired, at risk of nursing home placement.

No strict limit; prioritizes ~$41,000/year; cost-sharing for higher incomes.

Not specified; need-based.

Non-Medicaid; AAA-managed.

Medicare Savings Program (MSP)

Georgia Medicare Savings Program

Age 65+ or disabled, Georgia resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI).

$9,430 (individual), $14,130 (couple).

Three tiers; entitlement benefit.

Program of All-Inclusive Care for the Elderly (PACE)

Georgia Medicaid PACE

Age 55+, Georgia resident, nursing home-level care need, safe with PACE support.

~$2,829/month (300% FBR).

$2,000 (individual), $3,000 (couple).

Limited areas (e.g., Macon, Augusta).

Senior Community Service Employment Program (SCSEP)

Georgia SCSEP (Federally Funded, State-Administered)

Age 55+, unemployed, low-income, Georgia resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

~1,200 slots; prioritizes veterans, rural residents.

SOURCE (Service Options Using Resources in a Community Environment)

Georgia Medicaid SOURCE Program

Age 65+ or disabled, Georgia resident, Medicaid-eligible, frail but not necessarily nursing home-level.

~$914/month (SSI level); QIT allowed.

$2,000 (individual), $3,000 (couple).

Enhanced primary care model; statewide via 12 sites.

Optional State Supplementation (OSS)

Georgia Optional State Supplementation

Age 65+ or disabled, Georgia resident, in approved facility, low-income/SSI recipient.

~$1,004/month (including SSI).

$2,000 (individual), $3,000 (couple).

~$20-$489/month based on facility type.