Show Inspection Reports
Total health inspections
5
Florida average 4.3
Last Health inspection on Dec 2024
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Westchester of Winter Park
Assisted Living in Winter Park
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Westchester of Winter Park
Assisted Living in Winter Park
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Westchester of Winter Park offers a holistic approach to assisted living, integrating housing, personalized support services, and healthcare tailored to individual needs. The community emphasizes family involvement and provides a vibrant lifestyle with various recreational activities. Residents enjoy a nurturing environment with dedicated staff committed to enhancing their quality of life.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 29m per day
vs Florida avg
-21%
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
121
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
81.6%
Avg. Length of Stay
63 days
Occupancy rate
81.6%
Avg. Length of Stay
63 days
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
34% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
40% of new residents, often for short stays.
Typical stay
7 - 8 months
Medicaid
25% of new residents, often for long-term daily care.
Typical stay
7 - 8 months
Finances and operations
Voluntary non-profit community
Home revenue
$12.4M
Operating deficit
-$988.8K
Voluntary non-profit community
Home revenue
$12.4M
Operating deficit
-$988.8K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.4M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$9.0M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$13.4M
121-bed community
A larger shared setting that may offer more common spaces and organized community services.
15 years in operation
A community with a solid operating history and experience delivering ongoing care.
Payment Types
About this community
Facility TypeAssisted Living Facility
StatusLicensed
IssuanceJanuary 1, 2024
CountyOrange
License Number7289
CMS Certification Number105618
Westchester of Winter Park is administrated by Daniel Towers.
Owner NameWP ALF OPCO LLC
Profit StatusNot-For-Profit
Staffing
Key information about the people who lead and staff this community.
English
Rehabilitation Services
Respite Care
Doctor on Staff
Nursing Services
Licensed Nurses/CNAs
24-Hour Staffing
Continuing Care Retirement Community (CCRC)
Trained Nursing Assistants On Duty 24 Hours A Day
Personal Supervision
Assistance In Daily Living (Bathing And Dressing)
Three Nourishing Meals
Special Diets Accommodated
Assistance With Self-Administration Of Medication
On-Site Services (Physician
Podiatry
Optometry
Audiology
Psychology
Lab Services
Cardiology
Nephrology)
Home Health Agency On Site
Prescription Delivery Service
Housekeeping And Laundry Service
Recreation Room With Television
Scheduled Social And Recreational Activities
Arrangements For Physician Appointments And Transportation
ActivitiesScheduled social and recreational activities available.
Specific ProgramsFloor Plans, Activities, Testimonials, Services, Lifestyle, Visitation, Healthy Living, Now Hiring
Operating HoursMon – Friday: 8:30 am – 5 pm, Sat: 9 am – 5 pm, Sun: 9 am – 5 pm
Food DescriptionThree nourishing meals provided; special diets accommodated.
Meals IncludedYes
Special DietsYes
Activities in this home
- Arts and Crafts
- Dancing
- Exercise Classes
- Games & Cards
- Gardening
- Music Programs
- Shopping
- Social Events & Outings
- Theater & Movies
- Yoga
Inspection History
In Florida, the Agency for Health Care Administration (AHCA) is the primary authority that conducts unannounced inspections and completes official health quality reports for all healthcare facilities.
74 visits/inspections
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
Results
62 with citations
0 without citations
Florida average: 16 inspections with citations
Latest inspection
Date
September 23, 2025
Complaint Investigation138 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
Florida average: 33 citations
50 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Florida average: 19 deficiencies
18 fines
Florida average: 5 fines
Total amount fined: $24,825.00
Florida average: $11,623.53
20 Legal actions
Florida average: 3 legal actions
October 10, 2025: Fine resulted from Survey.
A fine of $5,500.00 was formally imposed on December 1, 2025.
October 9, 2025: Fine resulted from Survey.
A fine of $5,500.00 was formally imposed on December 1, 2025.
Inspection Report Summary for Westchester of Winter Park
The most recent inspection on September 23, 2025, found no deficiencies. Earlier inspections showed a pattern of deficiencies primarily related to resident care, medication management, staffing standards, training, and records. Complaint investigations were not listed in the available reports, and no fines or enforcement actions appeared. Prior reports noted issues such as medication labeling, resident care supervision, and facility procedures. The facility’s record shows improvement in recent inspections, with the latest two inspections free of deficiencies after a period of recurring citations.
Health Inspection History
Inspections
Total health citations
18
Florida average 19.7
Citations per inspection
3.6
Florida average 4.48
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
12 of 18 citations resulted from standard inspections; and 6 of 18 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
3
3
275% worse than Florida averageFlorida average: 0.8
Serious Health citations
2
2
400% worse than Florida averageFlorida average: 0.4
3 critical citations
2 serious citations
13 moderate citations
0 minor citations
Citations history (last 3 years)
Abuse/Neglect critical citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Dec 13, 2024
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Dec 13, 2024
Corrected
Nursing Services moderate citation
Issues related to the availability and quality of nursing staff and the care they provide.
Dec 13, 2024
Issues related to the availability and quality of nursing staff and the care they provide.
Dec 13, 2024
Corrected
Quality of Care critical citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Dec 13, 2024
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Dec 13, 2024
Corrected
Resident Rights moderate citation
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Dec 13, 2024
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Dec 13, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Assisted Living around Winter Park The information below is reported by the Florida Agency for Health Care Administration (AHCA).
Filter by care type
| Westchester of Winter Park |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Winter Park | 241 | No | - | 15 | - | - | 74 | 83.8% | 138 | Not-For-Profit | $24,825 | Daniel Towers | - |
| The Mayflower at Winter Park |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Winter Park | 60 | No | 13 | 2 | - | Mayflower Retirement Center, Inc. | 17 | 70.6% | 21 | For-Profit | $1,000 | Kimberly Arunakul | - |
| Prevail Homes Residential Assisted Living Facility |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Winter Park (Orwin Manor) | 8 | No | 67 | 2 | A+ | Prevail Homes Inc | 6 | 66.7% | 6 | For-Profit | - | Marie Preval | Studio / 1 Bed / 2 Bed |
| Bright Morning Star ALF |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Chuluota | 6 | No | 9 | 1 | - | Roseline Carline Clerge | 2 | 0% | 2 | For-Profit | - | Roseline Carline Clerge | - |
| Watercrest Winter Park |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Winter Park (Ravaudage) | - | No | 72 | - | - | - | 0 | 0% | 0 | - | - | - | Suite |
Living Spaces & Floor Plans
The Acacia Floor Plan
Download PDFThe Cypress Floor Plan
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Places of interest near Westchester of Winter Park
100.2 miles from city center
Estimated distance in miles from WINTER PARK's city center to Westchester of Winter Park's address, calculated via Google Maps.
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
170
Employees
128
Contractors
42
Staff to resident ratio
1.49:1
0% compared with Florida averageFlorida average ratio: 1.52:1
Avg staff/day
60
Average shift
8.4 hours
6% better than Florida averageFlorida average: 7.9 hours
Total staff hours (quarter)
45,858
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
16
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
25
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
69
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.2 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.2 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
18.8%
8,621 contractor hours this quarter
Speech Language Pathologist: 11
Physical Therapy Aide: 9
Respiratory Therapy Technician: 7
Physical Therapy Assistant: 6
Qualified Social Worker: 6
Medical Director: 1
Therapeutic Recreation Specialist: 1
Occupational Therapy Assistant: 1
Staff by category
| Certified Nursing Assistant | 69 | 0 | 69 | 20,699 | 91 | 100% | 9.2 |
| Registered Nurse | 16 | 0 | 16 | 5,422 | 91 | 100% | 9.1 |
| Licensed Practical Nurse | 25 | 0 | 25 | 5,285 | 91 | 100% | 7.8 |
| Speech Language Pathologist | 0 | 11 | 11 | 2,772 | 87 | 96% | 7 |
| Physical Therapy Aide | 0 | 9 | 9 | 2,662 | 85 | 93% | 7.7 |
| RN Director of Nursing | 4 | 0 | 4 | 1,402 | 67 | 74% | 8 |
| Dietitian | 3 | 0 | 3 | 1,220 | 83 | 91% | 8.6 |
| Physical Therapy Assistant | 0 | 6 | 6 | 1,033 | 89 | 98% | 7.8 |
| Clinical Nurse Specialist | 4 | 0 | 4 | 967 | 69 | 76% | 8 |
| Qualified Social Worker | 0 | 6 | 6 | 953 | 68 | 75% | 7.4 |
| Respiratory Therapy Technician | 0 | 7 | 7 | 798 | 79 | 87% | 8.1 |
| Administrator | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Dental Services Staff | 2 | 0 | 2 | 360 | 47 | 52% | 7.7 |
| Therapeutic Recreation Specialist | 0 | 1 | 1 | 321 | 45 | 49% | 7.1 |
| Occupational Therapy Aide | 1 | 0 | 1 | 316 | 52 | 57% | 6.1 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 44 | 9 | 10% | 4.8 |
| Medical Director | 0 | 1 | 1 | 39 | 13 | 14% | 3 |
| Other Dietary Services Staff | 1 | 0 | 1 | 6 | 1 | 1% | 5.8 |
69 Certified Nursing Assistant
% of Days
100%
16 Registered Nurse
% of Days
100%
25 Licensed Practical Nurse
% of Days
100%
11 Speech Language Pathologist
% of Days
96%
9 Physical Therapy Aide
% of Days
93%
4 RN Director of Nursing
% of Days
74%
3 Dietitian
% of Days
91%
6 Physical Therapy Assistant
% of Days
98%
4 Clinical Nurse Specialist
% of Days
76%
6 Qualified Social Worker
% of Days
75%
7 Respiratory Therapy Technician
% of Days
87%
1 Administrator
% of Days
71%
1 Nurse Practitioner
% of Days
71%
1 Mental Health Service Worker
% of Days
71%
2 Dental Services Staff
% of Days
52%
1 Therapeutic Recreation Specialist
% of Days
49%
1 Occupational Therapy Aide
% of Days
57%
1 Occupational Therapy Assistant
% of Days
10%
1 Medical Director
% of Days
14%
1 Other Dietary Services Staff
% of Days
1%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
114
Medicare
25
21.9% of residents
Medicaid
68
59.6% of residents
Private pay or other
21
18.4% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.5
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.5
28% worse than Florida averageFlorida average: 7.4
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
15.9
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
15.9
28% worse than Florida averageFlorida average: 12.4
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
8.3%
Percent of long-stay residents whose need for help with daily activities has increased
8.3%
21% better than Florida averageFlorida average: 10.5%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
26.5%
Percent of long-stay residents whose ability to move independently worsened
26.5%
104% worse than Florida averageFlorida average: 12.9%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
12.8%
Percent of low risk long-stay residents who lose control of their bowels or bladder
12.8%
6% better than Florida averageFlorida average: 13.5%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
3.8%
Percent of long-stay residents experiencing one or more falls with major injury
3.8%
43% worse than Florida averageFlorida average: 2.6%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
4.7%
Percent of long-stay high risk residents with pressure ulcers
4.7%
12% better than Florida averageFlorida average: 5.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.8%
Percent of long-stay residents with a urinary tract infection
0.8%
7% better than Florida averageFlorida average: 0.9%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
4.2%
Percent of long-stay residents who lose too much weight
4.2%
31% better than Florida averageFlorida average: 6.0%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.3%
Percent of long-stay residents who have depressive symptoms
0.3%
91% better than Florida averageFlorida average: 3.3%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
9.9%
Percent of long-stay residents who received an antipsychotic medication
9.9%
23% worse than Florida averageFlorida average: 8.0%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.5%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.5%
In line with Florida averageFlorida average: 97.7%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with Florida averageFlorida average: 99.2%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
89.8%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
89.8%
In line with Florida averageFlorida average: 94.0%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.6%
Percent of short-stay residents who newly received an antipsychotic medication
1.6%
5% worse than Florida averageFlorida average: 1.5%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
95.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
95.0%
In line with Florida averageFlorida average: 94.7%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$208K
188% higher than Florida averageFlorida average: $72K
Number of fines
4
52% more fines than Florida averageFlorida average: 2.6
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Florida averageFlorida average: 0.1
Fines amount comparison
Fines amount comparison
This facility
$208K
Florida average
$72K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Dec 13, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Dec 13, 2024
$153K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Aug 8, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Aug 8, 2024
$11K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Mar 16, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Mar 16, 2023
$31K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 24, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 24, 2023
$13K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Westchester of Winter Park based on CMS SNF Cost Reports.
Occupancy Rate
78.7%
↑ 5.6pp vs 2022
Net Income
-$981.3K
↑ ~$609.9K vs 2022
Total Payroll
$10.1M
↓ ~$716.5K vs 2022
Profit Margin
-4.7%
↑ 3.6pp vs 2022
Loading trend charts...
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