Inspection Reports for
Westhampton Care Center

78 Old Country Road, Westhampton, NY, 11977

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Deficiencies (last 4 years)

Deficiencies (over 4 years) 9.5 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

86% worse than New York average
New York average: 5.1 deficiencies/year

Deficiencies per year

16 12 8 4 0
2022
2023
2024
2025

Inspection Report

Annual Inspection
Deficiencies: 4 Date: Jun 10, 2025

Visit Reason
The inspection was a Recertification Survey conducted from 6/3/2025 to 6/10/2025 to assess compliance with regulatory requirements for nursing home certification.

Findings
The facility was found deficient in multiple areas including failure to develop a comprehensive care plan addressing a resident's visual impairment, improper storage and administration of medications, inadequate monitoring of cold food temperatures, and failure to maintain an effective infection prevention and control program, specifically regarding contact precautions for a resident with MRSA.

Deficiencies (4)
F 0656: The facility did not develop or implement a comprehensive care plan with measurable objectives and timeframes to address a resident's visual impairment due to legal blindness and glaucoma.
F 0761: The facility failed to ensure all biologicals were stored in locked compartments; a resident had discontinued Flonase nasal spray at bedside without physician order or assessment for self-administration.
F 0812: The facility did not have a system in place to monitor temperatures of cold food items, risking food safety.
F 0880: The facility did not maintain an infection prevention program; contact precaution signage was not conspicuous and visitors entered a resident's room with MRSA without proper protective equipment.
Report Facts
Residents Affected: 1 Residents Affected: 1 Residents Affected: 3 Residents Affected: 1

Employees mentioned
NameTitleContext
Registered Nurse Unit Manager #2Registered Nurse Unit ManagerInterviewed regarding care plan development for Resident #143's visual impairment
Director of Nursing ServicesDirector of Nursing ServicesInterviewed regarding responsibility for care plan initiation and infection control practices
Registered Nurse #3Registered NurseInterviewed regarding medication storage and administration for Resident #12
Licensed Practical Nurse #2Licensed Practical NurseInterviewed regarding medication storage for Resident #12
Food Service DirectorFood Service DirectorInterviewed regarding food temperature monitoring
AdministratorAdministratorInterviewed regarding food safety monitoring
Licensed Practical Nurse #1Licensed Practical NurseObserved and interviewed regarding visitor compliance with contact precautions for Resident #88
Registered Nurse Manager #1Registered Nurse ManagerInterviewed regarding contact precaution signage for Resident #88
Infection Preventionist #1Infection PreventionistInterviewed regarding infection control signage and PPE requirements
Attending PhysicianAttending PhysicianInterviewed regarding medication orders for Resident #12

Inspection Report

Annual Inspection
Capacity: 60 Deficiencies: 6 Date: Jun 10, 2025

Visit Reason
Certification Survey with 4 health citations and 2 life safety code citations, all Level 2, corrected by August 8, 2025.

Findings
Certification Survey with 4 health citations and 2 life safety code citations, all Level 2, corrected by August 8, 2025.

Deficiencies (6)
Develop/implement comprehensive care plan
Food procurement,store/prepare/serve-sanitary
Infection prevention & control
Label/store drugs and biologicals
Means of egress - general
Physical environment

Inspection Report

Annual Inspection
Deficiencies: 1 Date: Jan 11, 2024

Visit Reason
The inspection was conducted as a Recertification Survey and Abbreviated Survey triggered by Complaint # NY 00319951, to assess compliance with regulatory requirements.

Complaint Details
Complaint # NY 00319951 initiated on 2024-01-03 and completed on 2024-01-11. The complaint was substantiated based on failure to notify resident or representative of medication change.
Findings
The facility failed to ensure that the resident or designated representative was notified when a treatment was discontinued due to a drug interaction. Specifically, Resident #149's Heparin medication was discontinued without documented notification to the resident or family.

Deficiencies (1)
F 0580: The facility did not notify the resident or the resident's representative when the need to discontinue Heparin due to a drug interaction was identified. There was no documented evidence of notification regarding the change in medication regimen.
Report Facts
Residents Affected: 1

Employees mentioned
NameTitleContext
Physician #1Interviewed regarding notification practices and medication orders for Resident #149
Registered Nurse #1Registered NurseInterviewed about notification of medication changes; no recall if notification was made
Director of Nursing ServicesDirector of Nursing ServicesInterviewed about facility policy on notification of medication changes

Inspection Report

Complaint Investigation
Capacity: 60 Deficiencies: 8 Date: Jan 11, 2024

Visit Reason
Complaint Survey with multiple Level 2 health citations and life safety code citations, all corrected by March 2024.

Findings
Complaint Survey with multiple Level 2 health citations and life safety code citations, all corrected by March 2024.

Deficiencies (8)
Develop/implement comprehensive care plan
Food procurement,store/prepare/serve-sanitary
Notify of changes (injury/decline/room, etc.)
Quality of care
Resident rights/exercise of rights
Self-determination
Exit signage
Sprinkler system - maintenance and testing

Inspection Report

Annual Inspection
Deficiencies: 6 Date: Jan 11, 2024

Visit Reason
The inspection was a Recertification survey conducted from 1/3/2024 to 1/11/2024 to assess compliance with regulatory requirements for nursing home care.

Findings
The facility was found deficient in multiple areas including resident dignity and self-determination, notification of medication changes, incomplete care plans for diabetes management, inadequate intravenous catheter care, and improper food storage practices.

Deficiencies (6)
F 0550: The facility failed to ensure resident dignity when Licensed Practical Nurse #2 responded to Resident #12's call bell in an undignified manner and denied removal of heel booties causing resident distress.
F 0561: The facility did not promote resident self-determination when Licensed Practical Nurse #2 denied Resident #12's request to remove heel booties without explanation or exploring alternatives.
F 0580: The facility failed to notify Resident #149 or their representative of a medication change when Heparin was discontinued due to a drug interaction with Aspirin.
F 0656: The facility did not implement a complete care plan for Resident #81 with diabetes, failing to document blood sugar monitoring from 12/15/2023 through 1/8/2024 as ordered.
F 0684: The facility failed to provide appropriate treatment for Resident #136 with a PICC line by not documenting weekly measurements of catheter length and arm circumference for three of four weeks in December 2023.
F 0812: The facility did not ensure food was stored and labeled properly; multiple trays of desserts and nourishments in the refrigerator were undated and unlabeled, preventing determination of safe consumption time.
Report Facts
Medication Administration Record missing documentation days: 25 Treatment Administration Record missing documentation days: 3 Number of trays of undated desserts/nourishments: 8

Employees mentioned
NameTitleContext
Licensed Practical Nurse #2Named in findings related to undignified resident interaction and denial of resident's request to remove heel booties
Registered Nurse #4Charge NurseIntervened to remove heel booties and educated resident and staff
Director of Nursing ServicesInterviewed regarding nursing staff conduct and care plan deficiencies
Registered Nurse #1Interviewed about notification of medication changes for Resident #149
Physician #1Interviewed about medication notification and resident capacity
Licensed Practical Nurse #1Interviewed about blood sugar monitoring for Resident #81
Registered Nurse #5SupervisorInterviewed about PICC line care documentation for Resident #136
Physician #2Interviewed about importance of PICC line measurements
Director of Food ServicesInterviewed about food storage and labeling deficiencies
Dietary Aide #1Interviewed about dessert preparation and labeling practices
Dietary Aide #2Interviewed about dessert storage and labeling practices

Inspection Report

Abbreviated Survey
Deficiencies: 1 Date: Jul 17, 2023

Visit Reason
The visit was conducted as an abbreviated survey triggered by complaint #NY00304903 to investigate allegations of abuse at the facility.

Complaint Details
The complaint investigation was based on allegation #NY00304903. The allegation of sexual abuse was unsubstantiated after investigation due to inconsistent resident statements and psychiatric history. The allegation was not reported to the Department of Health as it was deemed not reasonable.
Findings
The facility failed to timely report an alleged sexual abuse case involving one resident to the New York State Department of Health within the required time frames. The allegation was investigated and found to be unsubstantiated due to inconsistent statements and the resident's psychiatric history.

Deficiencies (1)
F 0609: The facility did not ensure that all alleged violations involving abuse were reported immediately but no later than 2 hours after the allegation was made to the appropriate officials. Specifically, an alleged sexual abuse case was not reported within required time frames.

Employees mentioned
NameTitleContext
Registered Nurse Supervisor #1Registered Nurse SupervisorNamed in documentation of the sexual abuse allegation report.
Licensed Practical Nurse #2Licensed Practical NurseNamed in documentation of the sexual abuse allegation report.
Certified Nursing Assistant #1Certified Nursing AssistantAlleged perpetrator in the sexual abuse allegation.
Director of Nursing ServicesDirector of Nursing ServicesConducted investigation and provided statements regarding the allegation.
Social Worker #1Social WorkerSpoke to the resident during the investigation.
Administrator #1AdministratorInterviewed and stated the allegation was unsubstantiated.

Inspection Report

Complaint Investigation
Capacity: 60 Deficiencies: 1 Date: Jul 17, 2023

Visit Reason
Complaint Survey with one Level 2 health citation for reporting of alleged violations, corrected by September 2023.

Findings
Complaint Survey with one Level 2 health citation for reporting of alleged violations, corrected by September 2023.

Deficiencies (1)
Reporting of alleged violations

Inspection Report

Complaint Investigation
Capacity: 60 Deficiencies: 6 Date: Jan 18, 2022

Visit Reason
Complaint Survey with multiple health citations including one Level 3 actual harm citation and several Level 2 citations, plus life safety code citations, all corrected by March 2022.

Findings
Complaint Survey with multiple health citations including one Level 3 actual harm citation and several Level 2 citations, plus life safety code citations, all corrected by March 2022.

Deficiencies (6)
Free of accident hazards/supervision/devices
Infection prevention & control
Notify of changes (injury/decline/room, etc.)
Quality of care
Reporting of alleged violations
Electrical systems - essential electric syste

Inspection Report

Complaint Investigation
Deficiencies: 5 Date: Jan 18, 2022

Visit Reason
The inspection was conducted as a Recertification Survey and Abbreviated Survey triggered by complaints regarding failure to notify family of treatment changes, failure to report abuse/neglect, inadequate treatment and care, inadequate supervision to prevent accidents, and infection control deficiencies.

Complaint Details
The complaint investigations included failure to notify family of medication changes for Resident #314, failure to report abuse/neglect related to Resident #364's fall, inadequate psychiatric care for Resident #314, inadequate supervision leading to Resident #364's fall and injury, and infection control breaches including improper PPE use by staff and family members.
Findings
The facility failed to notify Resident #314's family of significant medication changes, failed to report a fall with injury of Resident #364 to the state, did not provide appropriate psychiatric consultation and care for Resident #314, failed to provide adequate supervision and assistance to prevent Resident #364's fall, and failed to implement proper infection prevention and control measures including PPE use by staff and family members.

Deficiencies (5)
F 0580: The facility failed to immediately notify Resident #314's family of a significant change in treatment involving a gradual dose reduction of antipsychotic medication Seroquel.
F 0609: The facility failed to timely report suspected neglect when Resident #364 fell from a shower chair without safety belt secured, sustaining a head injury, and the incident was not reported to the New York State Department of Health.
F 0684: The facility failed to provide appropriate treatment and care for Resident #314 by not obtaining a psychiatry consult until 20 days after a gradual dose reduction of Seroquel and not adequately managing behavioral symptoms.
F 0689: The facility failed to ensure adequate supervision and assistance to prevent accidents for Resident #364, who required two-person assistance for bathing but was showered alone, resulting in a fall with a subdural hematoma.
F 0880: The facility failed to implement an infection prevention and control program by staff not wearing appropriate PPE when providing care to residents on contact and droplet precautions and family members not removing gowns when exiting resident rooms.
Report Facts
Deficiencies cited: 5 Fall risk score: 16 Seroquel dosage: 37.5 Seroquel dosage: 12.5

Employees mentioned
NameTitleContext
RN #2Registered NurseReconciled medications with Resident #314's family member and reviewed medications with Physician Assistant
LPN #4Licensed Practical Nurse, Unit ManagerSpoke with Resident #314's family member about behaviors; did not notify family of Seroquel dose reduction until 6/1/2021
LPN #5Licensed Practical NurseDocumented Resident #314 on gradual dose reduction day 1; did not notify family of medication change
PA #1Physician AssistantReviewed hospital medications; did not discuss gradual dose reduction with Resident #314's family
Medical DirectorMedical DirectorReviewed Resident #314's medication regimen on 6/1/2021; not involved in initial dose reduction
CNA #5Certified Nursing AssistantProvided shower to Resident #364 alone; did not secure safety belt; witnessed fall
RNS #4Registered Nurse SupervisorAssessed Resident #364 after fall
LPN #1Licensed Practical NurseFailed to wear appropriate PPE and gloves when administering insulin to Resident #26 on contact and droplet precautions
CNA #1Certified Nursing AssistantFailed to wear gown and goggles when providing care to Resident #68 on contact and droplet precautions
CNA #2Certified Nursing AssistantFailed to wear gown and goggles when providing care to Resident #68 on contact and droplet precautions
LPN #2Licensed Practical NurseObserved family member wearing gown in hallway; did not intervene
NP #1Nurse PractitionerOrdered hospital transfer for Resident #364 after fall with head injury
Director of Nursing ServicesDirector of Nursing ServicesInvestigated Resident #364 fall; confirmed safety belt use expectation; stated staff education on shower chair safety belts

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