Westhampton Care Center

Nursing Home, Memory Care, Palliative Care & Skilled Nursing · Westhampton, NY

CMS overall rating

78 Old Country Road, Westhampton, NY 11977 View map

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Westhampton Care Center accepts Medicare, Medicaid, and private pay.

Calculator: See prices in your area

Westhampton Care Center accepts Medicare, Medicaid, and private pay.

Overview of Westhampton Care Center

Westhampton Care Center is a 180-bed skilled nursing facility in Westhampton, New York, providing long-term nursing care, memory care, rehabilitation services, and respite care to residents across Suffolk County. The community is located 1.9 miles from the village center and and is privately owned and operated by Kelly Brady.

The facility holds a 5-star CMS overall rating. Its occupancy rate is 97%, well above New York’s statewide average of 88%, indicating sustained local demand. Nurse staffing averages 2 hours and 58 minutes per resident per day.

Across four inspections reported from 2022 through June 2025, the facility averaged 5.3 deficiencies per year — roughly in line with the New York average of 5.1. One January 2022 complaint investigation included a Level 3 actual harm citation, which was corrected by March of that year; subsequent inspections returned to Level 2 findings only. Complaint investigations did not result in substantiated findings, and no fines or enforcement actions appear in the record. All cited deficiencies were corrected within the required timelines.

The facility’s amenities include restaurant-style dining, private suites with individual climate controls, a salon, and outdoor gardens. Music therapy, pet therapy, and a Therapeutic Recreation program round out the activity calendar.

Westhampton Care Center serves residents seeking long-term nursing care or post-acute rehabilitation in a high-demand, low-turnover setting on the East End of Long Island.

Facility Direct Line (631) 288-0101 info@westhamptoncarecenter.com

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to New York state averages

Total nursing care / resident

2h 58m per day

This facility New York avg (3h 35m per day)

vs New York avg

-17%

3 of 6 metrics below state avg

Standout metric LPN / LVN is +17% above state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	32m per day	▼ 23% State avg: 42m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	54m per day	▲ 17% State avg: 46m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	2h 3m per day	▼ 6% State avg: 2h 11m per day · National avg: 2h 20m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	3h 5m per day	■ Avg State avg: 3h 10m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	7m per day	▲ 6% State avg: 7m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	16m per day	▼ 43% State avg: 28m per day · National avg: 28m per day

Capacity and availability

86 days

180-bed community

A large-scale community that may provide a wide range of amenities, services, and structured programs.

10 years in operation

A community with a solid operating history and experience delivering ongoing care.

Walk Score: 5 / 100

Car-dependent. Most errands require a car, with limited nearby walkable options.

BBB Rating: A+ (Not Accredited)

An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate

97%

Higher than the New York average: 88.3%

Occupied beds

175 / 180

Average occupied beds in New York homes 166 beds

Facility TypeNursing Home

StatusActive

CountySuffolk

License Number5158302N

CMS Certification Number335782

Westhampton Care Center is legally operated by Hampton NH Operating, LLC (For Profit).

Owner NameHampton Nh Operating, LLC (For Profit)

Staffing

Key information about the people who lead and staff this community.

ContactMr. Frank Misiano, Administrator (per BBB, record updated Jul 2026)

Rehabilitation Services

Short-Term Rehab

Short Term Rehabilitation

Specialty Programs

Memory Care Unit

Long Term Care Services

Pets not allowed

Restaurant Style Dining

Private Suites

Beautiful Outdoor Gardens

Salon Services

Individual Climate Controls

Phone Service

Social

Recreational

And Cultural Programs

Music Therapy

Pet Therapy

Religious Services

Since 2018 · 8 years of data 2 enforcement actions 16 citations 23 complaints 5 inspections 8 complaint investigations

Inspection Score

1 point above the New York average for nursing homes (83/100)

Enforcement Actions Enforcement actions are formal penalties or interventions imposed by New York regulators when a nursing home fails to meet state or federal care, safety, or regulatory standards. They may include directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management.

Since 2018

2 enforcement actions

This facility has 2 enforcement actions. 33% of New York nursing homes have zero, and the statewide average is 1.6.

January 18, 2022 Quality of Care #NH-22-116
September 10, 2018 Multiple Deficiencies #NH-19-003

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. New York state average

Overall vs. NY average

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	NY Average	vs. NY Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	16	13	This facility has 23% more total citations than a typical New York nursing home (16 vs. NY avg 13).↑ 23% worse
Health citations Citations related to resident care, clinical practices, and day-to-day operations.	11	20	This facility has 45% fewer health citations than a typical New York nursing home (11 vs. NY avg 20).↓ 45% better
Life safety citations Citations related to building safety — fire prevention, emergency egress, and similar.	5	4	This facility has 25% more life safety citations than a typical New York nursing home (5 vs. NY avg 4).↑ 25% worse
Citations per inspection Average citations per inspection.	3.2	1.4	This facility has 129% more citations per inspection than a typical New York nursing home (3.2 vs. NY avg 1.4).↑ 129% worse

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	NY Average	vs. NY Avg
Total inspections Combined count of all inspections conducted at this facility.	5	9	This facility has had 44% fewer total inspections than the New York average (5 vs. NY avg 9). More inspections can mean more regulatory scrutiny rather than worse care.↓ 44% fewer
Inspections with citations Inspections that resulted in at least one regulatory citation.	3	4	This facility has 25% fewer inspections with citations than a typical New York nursing home (3 vs. NY avg 4).↓ 25% better
Inspection citation rate Percentage of inspections that resulted in at least one citation.	60%	44%	This facility has 16 percentage points higher inspection citation rate than a typical New York nursing home (60% vs. NY avg 44%).↑ 16% worse

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.	This Facility	NY Average	vs. NY Avg
Total complaints Formal expressions of concern made by residents, families, or staff.	23	79	This facility has 71% fewer total complaints than a typical New York nursing home (23 vs. NY avg 79).↓ 71% better
Complaints per year Average complaints per year since 2022.	5.8	19.8	This facility has 71% fewer complaints per year than a typical New York nursing home (5.8 vs. NY avg 19.8).↓ 71% better
Complaints per bed Size-adjusted complaint rate based on occupied beds.	0.13	0.50	This facility has 74% fewer complaints per bed than a typical New York nursing home (0.13 vs. NY avg 0.5).↓ 74% better
Complaint investigations On-site investigations triggered by complaints filed with New York regulators.	8	15	This facility has 47% fewer complaint investigations than a typical New York nursing home (8 vs. NY avg 15).↓ 47% better

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

June 10, 2025 annual inspection found 6 Level 2 deficiencies including infection control, care planning, and food sanitation, all corrected by August 8, 2025.
January 18, 2022 complaint survey cited one Level 3 actual harm deficiency plus multiple Level 2 health and life safety citations, all corrected by March 2022.
All complaints investigated since 2022 were unsubstantiated or corrected promptly, with no open citations as of the June 2025 inspection.

Show Inspection Reports

Inspections since 2022

Total health inspections 3

New York average 3.6

Last Health inspection on Jun 2025

Total health citations

New York average 18.5

Citations per inspection

New York average 5.05

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

14 of 15 citations resulted from standard inspections; and 1 of 15 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 4 years)

Critical health citations

100% better than New York average

New York average: 0.2

Serious health citations

400% worse than New York average

New York average: 0.2

0 critical citations New York average: 0.2

1 serious citation New York average: 0.2

14 moderate citations New York average: 17.4

0 minor citations New York average: 0.7

Citations history (last 4 years)

Infection Control moderate citation Jun 10, 2025

Corrected

Nutrition moderate citation Jun 10, 2025

Corrected

Pharmacy moderate citation Jun 10, 2025

Corrected

Care Planning moderate citation Jun 10, 2025

Corrected

Employee Flu Vaccination Rate: 77%

Percentage of facility employees vaccinated against influenza.

Total Cases 31

Active Cases 5

Closed 26

Since 2003

Most Recent 2026

Next Court Date Apr 30, 2026

View full lawsuit report

Total staff 221

Employees 156

Contractors 65

Staff to resident ratio 1.39 : 1

693% more staff per resident than New York average

Avg staff/day 101

Average shift 7.6 hours

0% compared with New York average

Total staff hours (quarter) 70,746

Nursing staff breakdown

7.6 hours

7.7 hours

Contractor staffing

11,878 contractor hours this quarter

Licensed Practical Nurse: 28 Speech Language Pathologist: 10 Physical Therapy Assistant: 9 Physical Therapy Aide: 7 Respiratory Therapy Technician: 4 Qualified Social Worker: 4 Qualified Activities Professional: 1 Medical Director: 1 Occupational Therapy Assistant: 1

Staff by category


Certified Nursing Assistant	84	0	84	32,338	92	100%	7.7
Licensed Practical Nurse	30	28	58	14,160	92	100%	7.6
Registered Nurse	18	0	18	6,169	92	100%	7.6
Speech Language Pathologist	0	10	10	3,002	81	88%	9.2
Physical Therapy Assistant	0	9	9	2,369	86	93%	7.7
Other Dietary Services Staff	9	0	9	2,320	91	99%	6.4
Mental Health Service Worker	5	0	5	1,950	64	70%	7.2
Respiratory Therapy Technician	0	4	4	1,947	89	97%	9.3
Clinical Nurse Specialist	4	0	4	1,832	66	72%	7.6
Physical Therapy Aide	1	7	8	1,611	83	90%	7.6
Occupational Therapy Aide	2	0	2	855	62	67%	7.5
Dietitian	1	0	1	523	75	82%	7
Nurse Practitioner	1	0	1	478	64	70%	7.5
Administrator	1	0	1	435	58	63%	7.5
Qualified Social Worker	0	4	4	400	68	74%	4.7
Qualified Activities Professional	0	1	1	198	47	51%	4.2
Medical Director	0	1	1	112	28	30%	4
Occupational Therapy Assistant	0	1	1	47	10	11%	4.7

84 Certified Nursing Assistant

% of Days 100%

58 Licensed Practical Nurse

% of Days 100%

18 Registered Nurse

% of Days 100%

10 Speech Language Pathologist

% of Days 88%

9 Physical Therapy Assistant

% of Days 93%

9 Other Dietary Services Staff

% of Days 99%

5 Mental Health Service Worker

% of Days 70%

4 Respiratory Therapy Technician

% of Days 97%

4 Clinical Nurse Specialist

% of Days 72%

8 Physical Therapy Aide

% of Days 90%

2 Occupational Therapy Aide

% of Days 67%

1 Dietitian

% of Days 82%

1 Nurse Practitioner

% of Days 70%

1 Administrator

% of Days 63%

4 Qualified Social Worker

% of Days 74%

1 Qualified Activities Professional

% of Days 51%

1 Medical Director

% of Days 30%

1 Occupational Therapy Assistant

% of Days 11%

View All Staffing Data in Suffolk County

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

High-risk clinical events score 6.8

31% better than New York average

New York average: 9.8

Functional decline score 16.1

11% better than New York average

New York average: 18.1

Long-stay resident measures

Significantly above average New York avg: 4.0

Need for Help with Daily Activities Increased 10.8%

34% better than New York average

New York average: 16.4%

Walking Ability Worsened 8.2%

50% better than New York average

New York average: 16.6%

Low Risk Residents with Bowel/Bladder Incontinence 29.2%

36% worse than New York average

New York average: 21.4%

Falls with Major Injury 2.8%

5% better than New York average

New York average: 3.0%

High Risk Residents with Pressure Ulcers 5.0%

31% better than New York average

New York average: 7.2%

Urinary Tract Infection 0.0%

100% better than New York average

New York average: 1.4%

Lost Too Much Weight 7.0%

14% worse than New York average

New York average: 6.1%

Depressive Symptoms 99.5%

450% worse than New York average

New York average: 18.1%

Antipsychotic Use 11.4%

9% better than New York average

New York average: 12.6%

Pneumococcal Vaccine 99.8%

9% better than New York average

New York average: 91.4%

Influenza Vaccine 100.0%

5% better than New York average

New York average: 95.2%

Hospitalizations per 1,000 days 1.74

In line with New York average

New York average: 1.71

ED visits per 1,000 days 1.38

In line with New York average

New York average: 1.35

Short-stay resident measures

Above average New York avg: 3.5

Pneumococcal Vaccine 99.5%

30% better than New York average

New York average: 76.6%

Antipsychotic medication increase 0.7%

43% better than New York average

New York average: 1.3%

Influenza Vaccine 94.6%

20% better than New York average

New York average: 78.8%

Re-hospitalized after SNF stay 21.8%

6% worse than New York average

New York average: 20.6%

Emergency department visits 12.5%

29% worse than New York average

New York average: 9.7%

Falls with major injury 1.2%

61% worse than New York average

New York average: 0.8%

Ability to care for self at discharge 59.4%

11% better than New York average

New York average: 53.7%

Successful return to home or community 60.0%

19% better than New York average

New York average: 50.6%

Breakdown by payment type

Medicare

67% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

16% of new residents, often for short stays.

Typical stay 2 - 3 months

Medicaid

16% of new residents, often for long-term daily care.

Typical stay 8 - 9 months

Total residents 159

Medicare

34% of residents

Medicaid

56% of residents

Private pay or other

10.1% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Westhampton Care Center from 2011–2023, based on CMS SNF Cost Reports.

Key figures below are for fiscal year ending in 12/2023.

Occupancy Rate 92.4% ↓ 1.4pp vs 2022

Net Patient Income $5.4M ↑ ~$2.0M vs 2022

Payroll Costs $13.2M ↓ ~$786.9K vs 2022

Operating Margin 15.1% ↑ 4.7pp vs 2022

Metric	2011	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023
Occupancy %	96.8%	97.4%	96.1%	94.7%	93.1%	94.3%	96.7%	94.4%	95.0%	84.5%	85.6%	93.8%	92.4%
Beds	180	180	180	180	180	180	180	180	180	180	180	180	180
Net Income	-$1,051,461	$621,301	-$11,534	-$859,637	$1,251,649	$1,650,461	$1,820,092	$1,677,909	$601,200	$2,307,211	$8,373,200	$3,347,993	$5,756,534
Gross Revenue	$28,972,960	$32,588,199	$33,416,352	$33,736,414	$20,911,460	$31,927,829	$31,891,765	$31,325,580	$32,784,296	$29,504,278	$30,104,650	$33,288,036	$35,825,412
Operating Expenses	$20,048,118	$20,372,916	$21,103,128	$21,434,375	$19,794,353	$21,754,380	$23,043,212	$26,105,944	$28,345,890	$26,612,935	$27,099,098	$29,805,219	$30,433,723
Net Patient Income	-$1,300,730	$494,756	-$126,779	-$989,891	$1,117,107	$223,617	$1,666,379	$1,516,826	$259,764	$2,169,263	$837,651	$3,430,316	$5,391,689
Net Patient Revenue	$18,747,388	$20,867,672	$20,976,349	$20,444,484	$20,911,460	$21,977,997	$24,709,591	$27,622,770	$28,605,654	$28,782,198	$27,936,749	$33,235,535	$35,825,412
Payroll Costs	$11,787,789	$12,361,754	$13,073,388	$13,554,334	$13,783,002	$12,455,556	$11,608,664	$11,184,999	$11,340,215	$11,875,412	$11,779,443	$14,017,981	$13,231,105
Operating Margin %	-6.9%	2.4%	-0.6%	-4.8%	5.3%	1.0%	6.7%	5.5%	0.9%	7.5%	3.0%	10.3%	15.1%
Medicare %	17.6%	16.4%	15.2%	16.5%	16.7%	19.8%	23.2%	30.7%	32.5%	36.0%	30.6%	35.9%	34.7%
Medicaid %	67.0%	66.7%	70.7%	71.1%	67.7%	51.5%	36.4%	29.3%	23.9%	28.3%	51.6%	47.7%	48.9%
Private %	15.3%	17.0%	14.1%	12.4%	15.6%	28.8%	40.4%	40.0%	43.6%	35.7%	17.8%	16.5%	16.4%
Net Patient Revenue/Day	$295	$325	$332	$329	$342	$354	$389	$446	$458	$517	$497	$539	$590
Cost/Day	$315	$317	$334	$345	$324	$350	$363	$421	$454	$478	$482	$484	$501
Avg Length of Stay	109.6 days	114.6 days	123.1 days	108.2 days	114.1 days	115.9 days	101.1 days	89.1 days	92.0 days	90.8 days	92.3 days	84.0 days	86.3 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Net patient revenue

$35.8M

Net patient income

$5.4M

For-profit Corporation

Net patient revenue

$35.8M

Net patient income

$5.4M

Other income

$621.9K

Payroll costs

$13.2M 36.9% of net patient revenue

Other operating costs

$17.2M

Total costs

$30.4M

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Most new residents arrive under Medicare (67% of admissions), and a typical Medicare stay runs around 1 - 2 months.

Coverage residents most often arrive under.

Medicare 67%

Private pay 16%

Medicaid 16%

Coverage residents most often leave under.

Medicare 66%

Private pay 17%

Medicaid 17%

1.9 miles from city center Estimated distance in miles from Westhampton's city center to Westhampton Care Center's address, calculated via Google Maps.

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Nursing Home Explorer

Community First Choice Option

NY Medicaid CFCO

Age 65+ or disabled

General New York resident, Medicaid- eligible, care need (not necessarily nursing home level).

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $30,182 individual, higher due to NY Medicaid expansion

Higher asset limit; urban density increases demand.

Benefits

Personal care (5-7 hours/day) Respite care (240 hours/year) Home modifications ($1,500 avg.) Assistive technology ($500 avg.)

Expanded In-Home Services for the Elderly Program (EISEP)

NY EISEP

Age 60+

General New York resident, at risk of decline but not nursing home level.

Income Limits ~$2,500/month individual, varies

Asset Limits $15,000 individual

Cost-sharing required above certain income; urban/rural balance.

Benefits

In-home care (3-5 hours/week) Respite (up to 10 days/year) Case management Transportation (~5 trips/month)

What neighborhood is Westhampton Care Center in?

Westhampton Care Center is in the Remsenburg neighborhood of Westhampton.

Who is the owner of Westhampton Care Center?

Westhampton Care Center is legally operated by Hampton NH Operating, LLC (For Profit).

Is Westhampton Care Center in a walkable area?

Westhampton Care Center has a walk score of 5. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of Westhampton Care Center?

According to NY state health department records, Westhampton Care Center's license number is 5158302N.

What is the occupancy rate at Westhampton Care Center?

Westhampton Care Center's occupancy is 97%.

How long has Westhampton Care Center been in business?

Westhampton Care Center has been operating for approximately 10 years, based on available licensing and registration records.

Are pets allowed at Westhampton Care Center?

No, Westhampton Care Center has a no-pet policy.

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Westhampton Care Center

Overview of Westhampton Care Center

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Staffing

Leadership

Therapy & Rehabilitation

Additional Services

Additional Policies & Features

Amenities & Lifestyle

Contact Westhampton Care Center

Inspection History

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Citations Citations are formal regulatory issues recorded during state inspections.

Inspections State inspections evaluate whether the facility meets health and safety standards.

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Health Inspection History

Inspections since 2022

Breakdown of citation severity (last 4 years)

Citations history (last 4 years)

Infection Prevention & Vaccination

Lawsuit overview for Westhampton Care Center

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

84 Certified Nursing Assistant

58 Licensed Practical Nurse

18 Registered Nurse

10 Speech Language Pathologist

9 Physical Therapy Assistant

9 Other Dietary Services Staff

5 Mental Health Service Worker

4 Respiratory Therapy Technician

4 Clinical Nurse Specialist

8 Physical Therapy Aide

2 Occupational Therapy Aide

1 Dietitian

1 Nurse Practitioner

1 Administrator

4 Qualified Social Worker

1 Qualified Activities Professional

1 Medical Director

1 Occupational Therapy Assistant

Penalties and fines

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

Nurse Aide Training

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Mostly short-term rehab stays

Admissions

Discharges

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Community First Choice Option

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