Inspection Reports for
Westmont of La Mesa

The facility was found to be clean, sanitary, and in good repair with no deficiencies observed or cited. All safety equipment and required postings were in place, and staff and client records were complete and properly stored.

Complaint alleged neglect resulting in serious bodily injury and failure to provide timely medical care. The allegation was unsubstantiated after investigation including record reviews, interviews, and observations.

The investigation found that although the resident suffered a fall and a subsequent hip fracture, the facility staff provided appropriate care and supervision, including timely medical attention and hospice involvement. Interviews with residents and outside sources confirmed adequate care and supervision. The allegation was determined to be unsubstantiated due to lack of preponderance of evidence.

The complaint involved missing personal belongings of Resident #1 from their apartment. The apartment was thoroughly searched, and local law enforcement and the Ombudsman were notified. No deficiencies were substantiated during the visit.

The Licensing Program Analyst conducted an unannounced case management visit, interviewed staff, reviewed facility records, and found no deficiencies during the inspection.

The facility was found to be clean, sanitary, and in good repair with no deficiencies observed or cited. All safety equipment and required documents were in place and functioning properly.

The visit was triggered by a complaint/self-report regarding an incident where Resident 1 had an unwitnessed fall resulting in a change in condition. The resident initially refused hospital care but was sent to the hospital the following day for evaluation and treatment.

During the visit, a Health and Safety check was conducted on the resident involved in the incident and facility records were reviewed. No deficiencies were cited at this time.

The complaint involved Resident #1 eloping from the secured memory care section. The incident was substantiated by staff interviews and records. The resident was located unharmed in the parking lot after a door alarm was triggered.

The resident was found unharmed outside the facility after eloping. The facility's delayed-egress doors were inspected and found operational. No deficiencies were cited, but two Technical Violations related to signage and reporting requirements were issued, along with Technical Assistance regarding electronic equipment for staff.

The complaint was unsubstantiated. Allegations included failure to keep the facility free of odors, failure to assist residents with incontinence needs, failure to meet residents' hygiene needs, and inadequate food service. The investigation found no violations.

The investigation found no evidence to substantiate the allegations. Staff were observed to maintain odor control, assist with incontinence needs, meet residents' hygiene needs, and provide adequate food service despite some residents choosing to skip meals.

The Licensing Program Analyst conducted a facility tour, reviewed records, and interviewed staff and the resident involved. The resident was found safe, staff followed the AWOL policy, and no deficiencies were cited during the visit.

The complaint alleged that Resident 1 was held against their will and not allowed visitors. The lawsuit related to the allegation was withdrawn. Interviews and records confirmed the resident was allowed visitors. The allegations were unsubstantiated based on the preponderance of evidence.

The investigation included record reviews and interviews with staff and outside sources. The allegations were determined to be unsubstantiated as evidence showed the resident was not held against their will and was allowed visitors.

No deficiencies were cited or observed during the visit. The resident who eloped returned unharmed, and staff followed the written Absentee Notification Plan as required.

The complaint was unsubstantiated. Allegations included staff not following care plans, exposing residents to toxic chemicals, leaving residents in soiled diapers, and not treating residents with dignity. Evidence did not support these claims.

The investigation found insufficient evidence to substantiate any of the allegations. Interviews, observations, and records review indicated that care plans were followed, no toxic chemicals were observed, residents were not left in soiled diapers, and residents were treated with dignity.

No deficiencies were cited or observed during the inspection. The facility was found to be in compliance with infection control protocols and other regulatory requirements.

No deficiencies were cited during the visit. The Licensing Program Analyst and Healthcare Associated Infection nurse toured the facility, interacted with staff, and interviewed the licensee.

The complaint was unsubstantiated based on interviews and facility tour. Although the allegation may have been valid, there was not a preponderance of evidence to prove the violation occurred.

The investigation found the allegation to be unsubstantiated. Interviews with residents and staff, as well as a facility tour, confirmed that linens were sufficiently available, laundered regularly, and stored properly.

The complaint involved allegations that facility staff failed to take universal precautions to prevent the spread of scabies and did not use PPE equipment properly. The investigation included interviews and record reviews and concluded the allegations were unsubstantiated.

The investigation found that the facility staff followed the prescribed treatment protocol for scabies and used PPE properly. Due to lack of corroborating evidence, the allegations were determined to be unsubstantiated.

No deficiencies were cited during the visit. The team provided technical assistance and conducted brief tours and staff interviews.

The Licensing Program Analyst conducted a tour and observation of residents and infection control practices. No deficiencies were cited during this inspection.