Westward Heights Care Center

Westward Heights Care Center is a Nursing Home in Wyoming

Westward Heights Care Center is a Nursing Home in Wyoming

Westward Heights Care Center

Lander, WY 82520 View Map

Westward Heights Care Center is a Nursing Home in Wyoming

Westward Heights Care Center is a Nursing Home in Wyoming

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Overview of Westward Heights Care Center
Westward Heights Care Center is a locally owned, non-profit facility in Lander, Wyoming. It provides comprehensive skilled nursing and rehabilitation services, accommodating up to 60 individuals for long-term care, after-hospital rehabilitation, or short-term respite care. The facility also offers outpatient therapy services including physical, occupational, and speech therapy.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 4.62/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
5/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
4/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
4/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
5/5

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 66

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Wyoming average
Occupancy rate 78.3%
Residents per day (avg) 51
Occupancy rate
78.3%
Residents per day (avg)
51

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

56% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

28% of new residents, often for short stays.

Typical stay 4 - 5 months

Medicaid

16% of new residents, often for long-term daily care.

Typical stay 1 years

Finances and operations

Voluntary non-profit home
Other
Home revenue
$8.6M
Surplus of revenue
$106.9K
Voluntary non-profit home Other
Home revenue
$8,634,654.00
Surplus of revenue
$106,875.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$3.3M
38.6% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$5.2M
Total costs $8.5M
Bed community size
66-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.

About this community

License Status
Active
Facility Type
NH

Additional licensing details

License number: 15338
CMS Certification Number: 535034
County: Fremont

Ownership & operating entity

Westward Heights Care Center is administrated by Caitlin Delbridge.

Staffing

Key information about the people who lead and staff this community.

Leadership

Director of Nursing: Shayna Goff

Care Services

Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Independent Living
Skilled Nursing

Contact Information

Fax: 307-332-3690

Amenities & Lifestyle

Deluxe private rooms
Therapies: occupational
physical
and speech
Spiritual support: pastoral services
chapel services
and bible studies
Emotional support: special events
individual and group activities
Delicious meals and snacks
Regularly scheduled physician visits
Transportation
Wireless technology available in common areas
Beauty and barber shop
Family environment
Many quality of life choices
Memory support (Alzheimer’s and dementia)

Programs & Activities

Specific Programs
Short-Term Rehab / Sub-Acute Care, Skilled Nursing / Long-Term Care, Specialized Options, Outpatient Therapies, Restorative Programs, Medicare Certified, Respite, Hospice, Amenities, Tours, Testimonials, Who We Are
Religious Services
Yes

Dining & Nutrition

Food Description
Delicious meals and snacks provided.
Meals Included
Yes

Compare Nursing Homes around Wyoming

The information below is reported by the Wyoming Department of Health, Healthcare Licensing and Surveys.
Westward Heights Care Center
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

WY 82520
66
No
-
-
WESTWARD HEIGHTS CORP
78.3%
$8,386,255.00
$3,331,573.00
39.7%
51.30
5/5
4.6235
4/5
4/5
5/5
-
Sage View Care Center
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Rock Springs
82
No
A+
10
-
53.4%
$2,486,762.00
$798,698.00
32.1%
48.80
4/5
4.0023
4/5
4/5
3/5
-
Morning Star Care Center
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

WY 82514
45
No
-
-
MORNING STAR CARE CENTER
61.2%
$5,304,436.00
$2,128,355.00
40.1%
28.20
4/5
7.5357
4/5
4/5
2/5
1
Laramie Health and Rehabilitation
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

SNF

Nursing Homes 24/7 care needed

Laramie
105
No
-
69
STELLAR LARAMIE MANAGEMENT, LLC
52.9%
$8,290,036.00
$2,979,106.00
35.9%
49.20
1/5
3.7000
2/5
3/5
1/5
3

Places of interest near Westward Heights Care Center

Address 0.0 miles from city center

Address Lander, WY 82520

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

84
Total Staff
74
Employees
10
Contractors
21,907
Total Hours (Quarter)
30
Avg Staff/Day
8
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse138.4 No
Licensed Practical Nurse311.1 No
Certified Nursing Assistant468.2 No
Staff by Category
Administration
1 staff
8hs shift avg
Nursing Staff
64 staff
8.6hs shift avg
Physicians & Practitioners
5 staff
7.6hs shift avg
Therapy Services
8 staff
5.4hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
2 staff
3.3hs shift avg
Dietary Services
3 staff
7.2hs shift avg
Other Services
1 staff
7.7hs shift avg
Contractor Analysis
6.8%
of total hours from contractors
1,483 contractor hours this quarter
Physical Therapy Aide: 2 Physical Therapy Assistant: 2 Respiratory Therapy Technician: 3 Qualified Social Worker: 2 Speech Language Pathologist: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant4604611,13791100%8.2
Registered Nurse130132,51491100%8.4
Clinical Nurse Specialist4041,5568088%7.5
Licensed Practical Nurse3031,3838492%11.1
Other Dietary Services Staff3031,32891100%7.2
Medication Aide/Technician2029578290%11.5
Respiratory Therapy Technician0335387077%6.7
Administrator1015206571%8
Nurse Practitioner1015206571%8
Dental Services Staff1015106673%7.7
Physical Therapy Assistant0224077077%5.2
Physical Therapy Aide0222685662%4.7
Speech Language Pathologist0112014954%4.1
Qualified Social Worker022702123%3.3

Health Inspection History

Total Health inspections 4
29% below Wyoming average
Wyoming average: 5.6

Last Health inspection on Mar 2025

Total Health citations 8
58% below Wyoming average
Wyoming average: 18.9

2 citations per inspection (avg)

Citations origin

Citations can result from standard inspections or complaint-based investigations.

Standard inspections 6 citations
Complaint investigations 2 citations
Breakdown of citations
Critical Health citations 0
100% below Wyoming average
Wyoming average: 0.2
Serious Health citations 0
100% below Wyoming average
Wyoming average: 1.8
Moderate Health citations 7

Minor Health citations 1
Citations history (last 3 years)
Infection Control moderate citation Mar 27, 2025
Corrected

Pharmacy moderate citation Mar 27, 2025
Corrected

Abuse/Neglect moderate citation Jan 14, 2025
Corrected

Quality of Care moderate citation Jan 14, 2025
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: Non-Profit Corporation
Resident Census by Payment Source
55 Total Residents
Medicare 8 (14.5%)
Medicaid 32 (58.2%)
Private Pay/Other 15 (27.3%)
Programs & Services
Residents' Group
Nurse Aide Training
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score 9.5
13% better than Wyoming average
Wyoming average: 10.9
Functional decline score 17.7
15% better than Wyoming average
Wyoming average: 20.8
Long-Stay Resident Measures
Daily care & independence

Need for Help with Daily Activities Increased 16.6%
17% below Wyoming average.

Walking Ability Worsened 18.3%
4% below Wyoming average.

Low Risk Long-Stay Residents with Bowel/Bladder Incontinence 18.3%
21% below Wyoming average.
Safety & clinical stability

Falls with Major Injury 6.5%
32% above Wyoming average.

High Risk Residents with Pressure Ulcers 1.4%
72% below Wyoming average.

Urinary Tract Infection 0.0%
100% below Wyoming average.
Emotional & behavioral wellbeing

Depressive Symptoms 0.6%
91% below Wyoming average.

Antipsychotic Use 6.0%
74% below Wyoming average.
Preventive care

Pneumococcal Vaccine 100.0%
6% above Wyoming average.

Influenza Vaccine 100.0%
6% above Wyoming average.
Nutrition & physical health

Lost Too Much Weight 4.7%
28% below Wyoming average.
Short-stay resident measures
Pneumococcal Vaccine 92.4%

24% better than Wyoming average
Antipsychotic medication increase 0.0%

100% better than Wyoming average
Influenza Vaccine 95.9%

25% better than Wyoming average

Guides for Better Senior Living

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Financial Aid for Wyoming Seniors

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Community Choices Waiver

WY Medicaid CCW

Age 65+ or disabled, Wyoming resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Sparse population; rural access focus.

Wyoming Home Services

WY Home Services

Age 60+, Wyoming resident, at risk of nursing home.

~$2,000/month (individual, varies).

$5,000 (individual).

Limited funding; rural emphasis.

Older Americans Act (OAA) Services

Wyoming OAA Services

Age 60+, WY resident; no income/asset limits.

None; donations encouraged.

Not assessed.

Includes Meals on Wheels; serves ~10,000 annually; rural emphasis.

Medicare Savings Program (MSP)

Wyoming Medicare Savings Program

Age 65+ or disabled, WY resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Includes Extra Help for Part D; no waitlist.

Low-Income Energy Assistance Program (LIEAP)

Wyoming LIEAP

Age 60+ prioritized, WY resident, low-income household.

~$3,970/month (185% FPL).

Not assessed.

Covers gas, electric, wood; emergency aid available; serves ~15,000 households.

Family Caregiver Support Program (FCSP)

Wyoming National Family Caregiver Support Program

Caregivers of 60+ needing care or 55+ caregivers of others; WY resident; 2+ ADLs.

No strict cap; prioritizes low-income (~$24,980/year).

Not assessed.

Covers Big Horn, Carbon, Converse, Fremont, Goshen, Hot Springs, Laramie, Natrona, Washakie; serves ~1,000 annually.

Senior Community Service Employment Program (SCSEP)

Wyoming SCSEP

Age 55+, unemployed, low-income, WY resident.

~$1,983/month (125% FPL).

Not specified.

Priority for veterans, rural residents; serves Big Horn, Fremont, Natrona, Park, Washakie.

VA Aid and Attendance (A&A) and Housebound Benefits

Wyoming VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, WY resident, wartime service, ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth).

High rural veteran use; supports care costs.

Property Tax Refund Program

Wyoming Property Tax Refund Program

Age 65+ or disabled, WY resident 5+ years, homeowner/renter, paid property taxes/rent.

~$22,500/year (individual in high-cost counties), ~$18,000 (low-cost); $36,000/$28,800 (couples).

Not assessed beyond income.

Refunds up to $900 (homeowners) or 50% rent paid; serves ~5,000 annually.

Senior Farmers’ Market Nutrition Program (SFMNP)

Wyoming SFMNP

Age 60+, WY resident, low-income.

~$2,322/month (185% FPL).

Not assessed.

Vouchers (~$50/season); serves ~5,000 annually.

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