Show Inspection Reports
Total health inspections
3
State average N/A
Last Health inspection on Sep 2025
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
White Sulphur Springs Center
Assisted Living Home
White Sulphur Springs Center
Assisted Living Home
White Sulphur Springs Center is located in White Sulphur Springs, WV. It offers various community services and programs. The center is committed to serving the local community.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
68
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
94%
Residents per day (avg)
63
Occupancy rate
94%
Residents per day (avg)
63
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
29% of new residents, usually for short-term rehab.
Typical stay
21 days
Private pay
48% of new residents, often for short stays.
Typical stay
24 days
Medicaid
23% of new residents, often for long-term daily care.
Typical stay
1 years
Finances and operations
Proprietary home
Other
Home revenue
$13.1M
Profit
$92.7K
Proprietary home
Other
Home revenue
$13,100,298.00
Profit
$92,666.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$2.9M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$10.1M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$13.0M
68-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
About this community
Occupancy Rate
91%
Occupied Beds
62 of 68
Percentage of available beds currently in use by residents.
License Status
ActiveFacility Type
NURSING HOME (NH)
License Date
May 1, 2025
Additional licensing details
License number:
123
CMS Certification Number:
515100
County:
Greenbrier
Ownership & operating entity
White Sulphur Springs Center is administrated by AMANDA BALL.
Owner name:
Route 92 Operations, LLC
Contact Information
Fax:
(304)536-1328
Programs & Activities
Specific Programs
Our Community, Local Businesses, Events, News, Government, Contact
Operating Hours
Monday-Friday: 8:00 a.m. - 4:00 p.m.
Access & Eligibility
Ways to qualify for care at this community, including accepted programs and payment options.
Medicaid Accepted
This facility is certified for eligible Medicaid services.
Medicare Accepted
This facility is certified for eligible Medicare services.
Inspection History
In West Virginia, the Department of Health and Human Resources, Office of Health Facility Licensure is responsible for the unannounced inspection and certification of all senior care facilities.
9 visits/inspections
Latest inspection
Date:September 7, 2024
388 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Compare Assisted Living around Usa
The information below is reported by the West Virginia Department of Health and Human Resources, Office of Health Facility Licensure.
White Sulphur Springs Center
+4%
-23%
+5%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
WV 24986
68
No
-
GENESIS OPERATIONS V LLC
94.0%
$13,100,298.00
$2,920,922.00
22.3%
62.50
2.7941
5
44
4
+4%-23%+5%-
Job Haines Home
-21%
+63%
-41%
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
HC
Home Care
HC
Hospice Care
SNF
Nursing Homes 24/7 care needed
Bloomfield
40
No
85
HAVERON, NOREEN
45.5%
$13,340,016.00
$10,214,151.00
76.6%
36.90
6.3081
-
4
-
-21%+63%-41%Studio / 1 Bed / Private / Semi-Private Rooms
Village Care Homes Assisted Living – Stephen F Austin
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Conroe
16
No
27
VILLAGE CHANGE LLC
-
-
-
-
-
-
-
-
-
-
-
Private / Semi-Private Suite
Countryside Manor Assisted Living
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Conroe
12
No
8
GOLDEN OAKS VILLAS, LLC
-
-
-
-
-
-
-
-
-
-
-
-
Anton’s Assisted Living
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Boerne
10
No
-
-
-
-
-
-
-
-
-
-
-
-
-
-
White Sulphur Springs Center
Type of care:
SNF
AL
Community:
WV 24986
Bed Count:
68
Pets Allowed:
No
Operator:
GENESIS OPERATIONS V LLC
CCN:
515100
Occupancy:
94.0%
Home Revenue:
$13,100,298.00
Payroll Costs:
$2,920,922.00
Payroll %:
22.3%
Avg Residents/Day:
62.50
Overall Rating:
Adj Nurse Hours:
2.7941
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
5
Citations:
44
Severe Citations:
4
RN share vs State Avg:
+4%
+4%
Staffing vs State Avg:
-23%
-23%
Occupancy vs State Avg:
+5%
+5%
Job Haines Home
Type of care:
AL
HC
HC
SNF
Community:
Bloomfield
Bed Count:
40
Pets Allowed:
No
Operator:
HAVERON, NOREEN
CCN:
315392
Occupancy:
45.5%
Home Revenue:
$13,340,016.00
Payroll Costs:
$10,214,151.00
Payroll %:
76.6%
Avg Residents/Day:
36.90
Overall Rating:
Adj Nurse Hours:
6.3081
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
4
RN share vs State Avg:
-21%
-21%
Staffing vs State Avg:
+63%
+63%
Occupancy vs State Avg:
-41%
-41%
Bed Options:
Studio / 1 Bed / Private / Semi-Private Rooms
Places of interest near White Sulphur Springs Center
168.7 miles from city center
White Sulphur Springs, WV 24986
Calculate Travel Distance to White Sulphur Springs Center
Add your location
Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
69
Total Staff
64
Employees
5
Contractors
23,274
Total Hours (Quarter)
30
Avg Staff/Day
8.5
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 7 | 7.2 | No |
| Licensed Practical Nurse | 10 | 10.1 | No |
| Certified Nursing Assistant | 26 | 10 | No |
Staff by Category
Administration ⓘ
2 staff
8hs shift avg
Nursing Staff ⓘ
43 staff
9.5hs shift avg
Physicians & Practitioners ⓘ
5 staff
7.1hs shift avg
Therapy Services ⓘ
11 staff
6.3hs shift avg
Activities & Recreation ⓘ
1 staff
7.6hs shift avg
Social Services ⓘ
2 staff
8hs shift avg
Dietary Services ⓘ
3 staff
7.8hs shift avg
Other Services ⓘ
2 staff
6.2hs shift avg
Contractor Analysis
0.6%
of total hours from contractors
147 contractor hours this quarter
Occupational Therapy Assistant: 3
Occupational Therapy Aide: 1
Medical Director: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 26 | 0 | 26 | 9,433 | 91 | 100% | 10 |
| Licensed Practical Nurse | 10 | 0 | 10 | 4,299 | 91 | 100% | 10.1 |
| Registered Nurse | 7 | 0 | 7 | 2,099 | 90 | 99% | 7.2 |
| Clinical Nurse Specialist | 4 | 0 | 4 | 1,688 | 66 | 73% | 6.8 |
| Other Dietary Services Staff | 3 | 0 | 3 | 1,126 | 77 | 85% | 7.8 |
| Other Social Services Staff | 1 | 0 | 1 | 552 | 62 | 68% | 8.9 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Physical Therapy Assistant | 1 | 0 | 1 | 467 | 62 | 68% | 7.5 |
| Qualified Social Worker | 1 | 0 | 1 | 454 | 63 | 69% | 7.2 |
| Therapeutic Recreation Specialist | 1 | 0 | 1 | 444 | 58 | 64% | 7.6 |
| Respiratory Therapy Technician | 2 | 0 | 2 | 440 | 58 | 64% | 7.6 |
| Mental Health Service Worker | 2 | 0 | 2 | 424 | 62 | 68% | 6.2 |
| Speech Language Pathologist | 2 | 0 | 2 | 359 | 49 | 54% | 7.3 |
| Physical Therapy Aide | 2 | 0 | 2 | 319 | 59 | 65% | 5.4 |
| Occupational Therapy Aide | 0 | 1 | 1 | 96 | 12 | 13% | 8 |
| Occupational Therapy Assistant | 0 | 3 | 3 | 35 | 31 | 34% | 1.1 |
| Medical Director | 0 | 1 | 1 | 16 | 2 | 2% | 8 |
Health Inspection History
Inspections
Total health citations
44
Citations per inspection
14.67
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
42 of 44 citations resulted from standard inspections; and 2 of 44 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
4
4
In line with State averageState average: N/A
Serious Health citations
0
0
In line with State averageState average: N/A
4 critical citations
0 serious citations
39 moderate citations
1 minor citation
Citations history (last 3 years)
Infection Control moderate citation
Sep 10, 2025
Corrected
Nutrition moderate citation
Sep 10, 2025
Corrected
Nutrition critical citation
Sep 10, 2025
Corrected
Nutrition moderate citation
Sep 10, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit Corporation
Part of: Genesis
Resident Census by Payment Source
65
Total Residents
Medicare
4
(6.2%)
ⓘ
Medicaid
53
(81.5%)
ⓘ
Private Pay/Other
8
(12.3%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Nurse Aide Training
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.5
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.5
In line with State averageState average: 11.3
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
24.7
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
24.7
17% worse than State averageState average: 21.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
27.5%
Percent of long-stay residents whose need for help with daily activities has increased
27.5%
46% worse than State averageState average: 18.9%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
14.8%
Percent of long-stay residents whose ability to move independently worsened
14.8%
32% better than State averageState average: 21.8%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
31.8%
Percent of low risk long-stay residents who lose control of their bowels or bladder
31.8%
41% worse than State averageState average: 22.6%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
5.0%
Percent of long-stay residents experiencing one or more falls with major injury
5.0%
11% worse than State averageState average: 4.5%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
4.8%
Percent of long-stay high risk residents with pressure ulcers
4.8%
In line with State averageState average: 4.9%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
1.4%
Percent of long-stay residents with a urinary tract infection
1.4%
28% better than State averageState average: 2.0%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
5.2%
Percent of long-stay residents who lose too much weight
5.2%
21% better than State averageState average: 6.6%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.5%
Percent of long-stay residents who have depressive symptoms
0.5%
92% better than State averageState average: 6.1%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
10.4%
Percent of long-stay residents who received an antipsychotic medication
10.4%
21% better than State averageState average: 13.2%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.6%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.6%
In line with State averageState average: 96.8%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.4%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.4%
In line with State averageState average: 97.6%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
98.8%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
98.8%
26% better than State averageState average: 78.6%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than State averageState average: 1.0%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
26% better than State averageState average: 79.4%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$56K
In line with State averageState average: $54K
Number of fines
5
225% more fines than State averageState average: 1.5
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than State averageState average: 0.0
Fines amount comparison
Fines amount comparison
This facility
$56K
State average
$54K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Sep 10, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Sep 10, 2025
$12K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jul 11, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jul 11, 2024
$10K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jul 11, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jul 11, 2024
$14K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jul 11, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jul 11, 2024
$17K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for White Sulphur Springs Center based on CMS SNF Cost Reports.
Occupancy Rate
94.0%
↓ 0.8pp vs 2023
Net Income
$92,666
↑ ~$437K vs 2023
Total Payroll
$4,105,844
↓ ~$76K vs 2023
Profit Margin
0.7%
↑ 3.4pp vs 2023
Loading trend charts...
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