Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Most new residents arrive under private pay (100% of admissions), and a typical private pay stay runs around 1 - 2 months.
Whitehaven Community Living Center
Whitehaven Community Living Center
Whitehaven Community Living Center accepts private pay.
Whitehaven Community Living Center is a 92-bed nursing home located on Chambliss Road in the Whitehaven neighborhood of Memphis, Tennessee. Serving Shelby County for 34 years, the single-story facility offers a single-level layout that simplifies daily navigation for its residents.
The home is operated by CLC of Whitehaven, LLC, and primarily accommodates residents under private pay arrangements. With an average length of stay of approximately 221 days, the facility supports a balanced mix of short-term, post-acute recovery and ongoing, long-term nursing care. The surrounding neighborhood carries a walk score of 60, indicating a moderately walkable area with accessible local conveniences and services within a short distance for visiting families.
Prospective representatives and their families seeking a nursing facility in the Memphis area can reach out to the center directly to confirm current staffing, pricing, and available specialized care programs.
Capacity and availability
Avg. Length of Stay
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
221 days
92-bed community Rank #178 / 425Bed count — State benchmarkedThis home is ranked 178th out of 425 homes we track in Tennessee for bed count. Shows this facility's certified or reported bed count compared to other Tennessee facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Tennessee that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
34 years in operation Rank #48 / 386Years in operation — State benchmarkedThis home is ranked 48th out of 386 homes we track in Tennessee for years in operation. Shows how long this facility has been in operation compared to other Tennessee facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Tennessee that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 60 / 100 Rank #67 / 520Walk Score — State benchmarkedThis home is ranked 67th out of 520 homes we track in Tennessee for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Tennessee facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Tennessee that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
Facility TypeNursing Home
StatusInactive
IssuanceJanuary 7, 1992
ExpirationMarch 5, 2027
License Number00000258
CMS Certification Number445233
Whitehaven Community Living Center is legally operated by CLC of Whitehaven, LLC, and administered by Inactive.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Breakdown by payment type
Private pay
100% of new residents, often for short stays.
Typical stay
1 - 2 months
Financial Trends
Historical financial and operational data for Whitehaven Community Living Center from 2012–2021, based on CMS SNF Cost Reports.
Key figures below are for fiscal year ending in 07/2021 — the home's most recent complete cost report, an older period than most facilities report.
Occupancy Rate
45.5%
↓ 5.6pp vs 2020
Net Patient Income
-$1.5M
↓ ~$1.2M vs 2020
Payroll Costs
$2.0M
↑ ~$121.2K vs 2020
Operating Margin
-46.6%
↓ 38.0pp vs 2020
Finances and operations
Based on the home's most recent complete CMS SNF Cost Report — fiscal year ending in 07/2021. This is an older period than most facilities report, so compare with that in mind.
For-profit
Net patient revenue
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$3.3M
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$1.5M
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
For-profit
Net patient revenue
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$3.3M
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$1.5M
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Payroll costs
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
$2.0M
59.3% of net patient revenue
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Other operating costs
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$2.9M
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
Total costs
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$4.8M
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
What does this home offer?
Building Type: Single-story
Who this home usually serves
TYPE OF STAY
Admissions
15 totalCoverage residents most often arrive under.
Private pay
100%
Discharges
29 totalCoverage residents most often leave under.
Medicare
34%
Private pay
55%
Medicaid
10%
Places of interest near Whitehaven Community Living Center
8.2 miles from city center
Estimated distance in miles from Memphis's city center to Whitehaven Community Living Center's address, calculated via Google Maps.
— 4.62 miles to nearest hospital (Baptist Memorial Hospital-DeSoto)
Calculate Travel Distance to Whitehaven Community Living Center
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Compare Nursing Homes around Memphis
Info below is compiled from CMS reports & the TN Dept. of Health (TDH), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
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CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
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Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
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Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
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Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
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Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
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This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
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CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
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CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
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CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
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CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
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Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
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Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
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Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
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Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
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Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
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Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
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Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
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Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
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Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
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The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
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What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Tennessee average is: 54.1% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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CMS Certification Number: the unique federal identifier for this skilled nursing provider.
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Trezevant | NH AL IL MC SNF | Memphis (Waynoka) | 104
Facility
104
TN AVG
88
Rank
#132 / 425 | - | - | 6.24
Facility
6.24
TN AVG
3.63
Rank
#4 / 179 | +66% | +72% | $0
Facility
$0
TN AVG
$90.9k
Rank
#1 / 181 | 3
Facility
3
TN AVG
15.4
Rank
#10 / 180 | 1.5
Facility
1.5
TN AVG
4.4
Rank
#5 / 180 | - | 13 | A+ |
29
Facility
29
TN AVG
36
Rank
#317 / 520 | Paul Martin | $11.8MFiscal year ending 07/2024
Facility
$11.8MFiscal year ending 07/2024
TN AVG
$11.1M
Rank
#57 / 174 | $17.3MFiscal year ending 07/2024
Facility
$17.3MFiscal year ending 07/2024
TN AVG
$5.9M
Rank
#2 / 174 | 146.9%Fiscal year ending 07/2024
Facility
146.9%Fiscal year ending 07/2024
TN AVG
54.1%
Rank
#3 / 174 | 445133 | ||||
| Kirby Pines | NH AL IL MC SNF | Memphis | 120
Facility
120
TN AVG
88
Rank
#81 / 425 | - | - | 3.97
Facility
3.97
TN AVG
3.63
Rank
#34 / 179 | +87% | +9% | $0
Facility
$0
TN AVG
$90.9k
Rank
#1 / 181 | 2
Facility
2
TN AVG
15.4
Rank
#1 / 180 | 2.0
Facility
2.0
TN AVG
4.4
Rank
#12 / 180 | - | 17 | - |
31
Facility
31
TN AVG
36
Rank
#303 / 520 | Psalms, Inc | $25.0MFiscal year ending 12/2023
Facility
$25.0MFiscal year ending 12/2023
TN AVG
$11.1M
Rank
#5 / 174 | $9.5MFiscal year ending 12/2023
Facility
$9.5MFiscal year ending 12/2023
TN AVG
$5.9M
Rank
#20 / 174 | 38.2%Fiscal year ending 12/2023
Facility
38.2%Fiscal year ending 12/2023
TN AVG
54.1%
Rank
#167 / 174 | 445189 | ||||
| Signature HealthCARE of Primacy | NH RC SNF | Memphis (White Station) | 78
Facility
78
TN AVG
88
Rank
#216 / 425 |
65.4%
Facility
65.4%
TN AVG
73.1
Rank
#185 / 268 | -11% | 3.67
Facility
3.67
TN AVG
3.63
Rank
#64 / 179 | +31% | +1% | $0
Facility
$0
TN AVG
$90.9k
Rank
#1 / 181 | 10
Facility
10
TN AVG
15.4
Rank
#57 / 180 | 5.0
Facility
5.0
TN AVG
4.4
Rank
#113 / 180 | - | 51 | - |
53
Facility
53
TN AVG
36
Rank
#108 / 520 | Charla Scott | $13.0MFiscal year ending 12/2023
Facility
$13.0MFiscal year ending 12/2023
TN AVG
$11.1M
Rank
#44 / 174 | $5.4MFiscal year ending 12/2023
Facility
$5.4MFiscal year ending 12/2023
TN AVG
$5.9M
Rank
#82 / 174 | 41.6%Fiscal year ending 12/2023
Facility
41.6%Fiscal year ending 12/2023
TN AVG
54.1%
Rank
#154 / 174 | 445140 | ||||
| The Parkway Health and Rehabilitation Center | NH HOS RC SNF | Memphis (South Memphis) | 120
Facility
120
TN AVG
88
Rank
#81 / 425 |
93.3%
Facility
93.3%
TN AVG
73.1
Rank
#33 / 268 | +28% | 3.24
Facility
3.24
TN AVG
3.63
Rank
#129 / 179 | -25% | -11% | $139.6k
Facility
$139.6k
TN AVG
$90.9k
Rank
#171 / 181 | 18
Facility
18
TN AVG
15.4
Rank
#118 / 180 | 6.0
Facility
6.0
TN AVG
4.4
Rank
#144 / 180 | 3 | 112 | - |
47
Facility
47
TN AVG
36
Rank
#166 / 520 | Saeed Pourali | $11.3MFiscal year ending 06/2024
Facility
$11.3MFiscal year ending 06/2024
TN AVG
$11.1M
Rank
#60 / 174 | $6.2MFiscal year ending 06/2024
Facility
$6.2MFiscal year ending 06/2024
TN AVG
$5.9M
Rank
#61 / 174 | 55%Fiscal year ending 06/2024
Facility
55%Fiscal year ending 06/2024
TN AVG
54.1%
Rank
#67 / 174 | 445387 | ||||
| Whitehaven Community Living Center | - | NH | Memphis (Whitehaven) | 92
Facility
92
TN AVG
88
Rank
#178 / 425 | - | - | - | - | - | - | - | - | - | - | - | - | - | - |
60
Facility
60
TN AVG
36
Rank
#67 / 520 | $3.3M*Fiscal year ending 07/2021These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind. | $2.0M*Fiscal year ending 07/2021These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind. | 59.3%*Fiscal year ending 07/2021These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind. | 445233 |
Financial Assistance for
Nursing Home in Tennessee
Whitehaven Community Living Center is located in Memphis, Tennessee.
Here are the financial assistance programs available to residents in Tennessee.
Frequently Asked Questions about Whitehaven Community Living Center
What neighborhood is Whitehaven Community Living Center in?
Whitehaven Community Living Center is in the Whitehaven neighborhood of Memphis.
Who is the owner of Whitehaven Community Living Center?
Whitehaven Community Living Center is legally operated by CLC of Whitehaven, LLC, and administered by Inactive.
Is Whitehaven Community Living Center in a walkable area?
Whitehaven Community Living Center has a walk score of 60. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What is the license number of Whitehaven Community Living Center?
According to TN state health department records, Whitehaven Community Living Center's license number is 00000258.
When does Whitehaven Community Living Center's license expire?
According to TN state health department records, Whitehaven Community Living Center's license expires on March 5, 2027.
How long has Whitehaven Community Living Center been in business?
Whitehaven Community Living Center has been operating for approximately 34 years, based on available licensing and registration records.
Are pets allowed at Whitehaven Community Living Center?
No, Whitehaven Community Living Center has a no-pet policy.
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