Explore Open Rooms

1 Contact details
2 What type of senior care service are you looking for?
3 What budget do you have in mind for senior care?
4 How soon do you need to find care?
5 Additional details

Thank you for your interest!

Our team will be in touch shortly to help with next steps.

Memory Care Home

Wildewood Downs Retirement Community

Memory Care Home

Wildewood Downs Retirement Community

731 Polo Rd, Columbia, SC 29223 View map
Overview of Wildewood Downs Retirement Community

Located in Columbia, South Carolina, Wildewood Downs is a top-notch destination for independent senior living. Situated within the scenic and secure 37-acre gated community of Wildewood, this premier facility provides a lifestyle that surpasses expectations. Residents can choose from a range of luxurious independent cottage homes and spacious villa apartments, each meticulously designed to offer comfort and elegance.

At Wildewood Downs, residents can enjoy a hassle-free lifestyle with a comprehensive set of amenities and services. Maintenance-free living ensures that residents can enjoy their time without worrying about household chores. Weekly housekeeping keeps their living spaces tidy and organized. Daily dining options cater to their culinary preferences, while convenient bill payment services streamline financial tasks. Transportation services are readily available for hassle-free mobility, and a 24-hour emergency call system ensures safety and peace of mind. Pets are more than welcome at Wildewood Downs, allowing residents to bring their beloved companions along. Additionally, residents have the freedom to furnish their living spaces with their own furniture, creating a familiar and personalized environment.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
4/5
South Carolina average: 2.9/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
3/5
South Carolina average: 2.7/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
5/5
South Carolina average: 3.0/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
3/5
South Carolina average: 3.5/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
5h 25m per day

This home provides 33% more nursing time per resident than the South Carolina average.

South Carolina average: 4h 5m per day

Staffing hours breakdown

Info Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Staff type Facility State avg National avg
Registered Nurse (RN) Info Registered nurse hours per resident per day. 1h 18m per day 38m per day 41m per day
Nurse Aide Info Nurse aide hours per resident per day. 3h 11m per day 2h 13m per day 2h 21m per day
Total Nursing (Weekend) Info Total number of nurse staff hours per resident per day on weekends. 4h 48m per day 3h 20m per day 3h 26m per day
Physical Therapist Info Physical therapist staff hours per resident per day. 10m per day 5m per day 4m per day
RN (Weekend) Info Registered nurse hours per resident per day on weekends. 1h 3m per day 24m per day 29m per day

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 57

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the South Carolina average
Occupancy rate 28.1%
Residents per day 16
Occupancy rate
28.1%
Residents per day
16

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

62% of new residents, usually for short-term rehab.

Typical stay 28 days

Private pay

38% of new residents, often for short stays.

Typical stay 2 - 3 months

Finances and operations

Privately-owned community
Operated by a business corporation.
Home revenue
$18.0M
Operating loss
-$3.1M
Privately-owned community Operated by a business corporation.
Home revenue
$17,965,750.00
Operating loss
$-3,133,625.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$5.5M
30.9% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$15.7M
Total costs $21.2M
Bed community size
57-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
25 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 33 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate
28%
In line with South Carolina average
Occupied beds
16 / 57
Average residents 90 per day

License details

Facility type
Community Residential Care Facilities
Status Active
Expiration June 30, 2026
County: Richland

Additional licensing details

License number: CRC-2091
Awards: 6X National Award Winner

Ownership & operating entity

Wildewood Downs Retirement Community is legally operated by WILDEWOOD RETIREMENT LLC, and administrated by HERNANDEZ, ROBERT.

Ownership type: Limited Liability

Safety & Compliance

Emergency Systems: 24-hour emergency call system

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Mr. Rob Hernandez, Executive Director

Staff Composition

Total Employees
160
Full-Time Employees
160

Care Services

Offers Alzheimer's Care
Dedicated Alzheimer's Unit
Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Independent Living
Skilled Nursing
24-Hour Staffing

Contact Information

Additional Policies & Features

Pricing & Financial Information

Cottage Home pricing from the low$200’s to high $500’s
Villa Apartment pricing from the low$100’s

Dining & Nutrition

Food Description
Dining options include personal chefs for casual dining or fine dining with friends.

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed: Yes, Pets Allowed

Housing options icon
Housing options icon

Housing Options: 1 Bed / 2 Bed / 3 Bed

Building type icon
Building type icon

Building Type: Single-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Wildewood Downs Retirement Community

Independent Living Assisted Living Memory Care Nursing Home
Contact Wildewood Downs Retirement Community

Inspection History

In South Carolina, the Department of Public Health, Bureau of Healthcare Quality conducts unannounced inspections to ensure care providers meet all health and safety codes.

3 visits/inspections

1 visits/inspections triggered by complaints

Results

3 with issues

0 without issues

Latest inspection

Date:October 10, 2024
Type:Complaint Investigation

13 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Health Inspection History

Inspections
Total health inspections 3

South Carolina average 3.9


Last Health inspection on Oct 2024

Total health citations 13

South Carolina average 13.7

Citations per inspection
4.33

South Carolina average 3.44


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

All 13 citations resulted from standard inspections.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than South Carolina average

South Carolina average: 1


Serious Health citations More info 0
100% better than South Carolina average

South Carolina average: 0.3

0 critical citations More info South Carolina average: 1

0 serious citations More info South Carolina average: 0.3

13 moderate citations More info South Carolina average: 12.3

0 minor citations More info South Carolina average: 0.1
Citations history (last 3 years)
Nutrition moderate citation Info Issues related to food quality, meal service, and resident's nutritional needs. Oct 10, 2024
Corrected

Quality of Care moderate citation Info Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs. Oct 10, 2024
Corrected

Quality of Care moderate citation Info Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs. Oct 10, 2024
Corrected

Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. May 18, 2023
Corrected

Compare Memory Care around Columbia The information below is reported by the South Carolina Department of Public Health, Bureau of Healthcare Quality.

The Blake at Woodcreek Farms
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Elgin
100
Yes
A+
17
1 Bed / 2 Bed / 3 Bed
Palmettos of Parklane
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Columbia
85
Yes
-
27
1 Bed / 2 Bed / 3 Bed
Wildewood Downs Retirement Community
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Columbia
80
Yes
A+
33
1 Bed / 2 Bed / 3 Bed
Fairforest Grove Senior Living
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Columbia
66
No
A+
41
1 Bed / 2 Bed / 3 Bed

Living Spaces & Floor Plans

Wildewood Downs Retirement Community P2
Wildewood Downs Retirement Community P3
Wildewood Downs Retirement Community P4
Wildewood Downs Retirement Community P5
Wildewood Downs Retirement Community 3

Places of interest near Wildewood Downs Retirement Community

Address 12.6 miles from city center — 3.24 miles to nearest hospital (Prisma Health Family Medicineu2013Northeast)

Address 731 Polo Rd, Columbia, SC 29223

Calculate Travel Distance to Wildewood Downs Retirement Community

Add your location

Address

Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 191
Employees 103
Contractors 88
Staff to resident ratio 7.07:1
294% better than South Carolina average

South Carolina average ratio: 1.80:1

Avg staff/day 43
Average shift 4.2 hours
47% worse than South Carolina average

South Carolina average: 7.9 hours

Total staff hours (quarter) 16,284
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 80
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 3.8 hours

This role is partially covered by contractors.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 22
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 3.8 hours

No contractors work on this role.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 58
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 3.6 hours

No contractors work on this role.

Contractor staffing

Total hours from contractors

24.2%

3,948 contractor hours this quarter

Registered Nurse: 66 Physical Therapy Aide: 5 Respiratory Therapy Technician: 5 Speech Language Pathologist: 4 Physical Therapy Assistant: 3 Qualified Social Worker: 2 Therapeutic Recreation Specialist: 1 Medical Director: 1 Occupational Therapy Assistant: 1
Staff by category
Certified Nursing Assistant580586,58591100%3.6
Registered Nurse1466802,33591100%3.8
Licensed Practical Nurse220222,17091100%3.8
Physical Therapy Aide0551,3287279%6.5
Other Dietary Services Staff2027356470%6.8
Speech Language Pathologist0446527077%5.4
Dental Services Staff1014465763%7.8
Respiratory Therapy Technician0554216571%5.8
Physical Therapy Assistant0334126875%5.1
Qualified Social Worker0223366066%5.5
Clinical Nurse Specialist2022986167%4.1
Nurse Practitioner1012375763%4.2
Administrator2022162730%8
Medical Director011391314%3
Occupational Therapy Assistant0113667%6
Therapeutic Recreation Specialist011301314%2.3
Occupational Therapy Aide101811%8
58 Certified Nursing Assistant
% of Days 100%
80 Registered Nurse
% of Days 100%
22 Licensed Practical Nurse
% of Days 100%
5 Physical Therapy Aide
% of Days 79%
2 Other Dietary Services Staff
% of Days 70%
4 Speech Language Pathologist
% of Days 77%
1 Dental Services Staff
% of Days 63%
5 Respiratory Therapy Technician
% of Days 71%
3 Physical Therapy Assistant
% of Days 75%
2 Qualified Social Worker
% of Days 66%
2 Clinical Nurse Specialist
% of Days 67%
1 Nurse Practitioner
% of Days 63%
2 Administrator
% of Days 30%
1 Medical Director
% of Days 14%
1 Occupational Therapy Assistant
% of Days 7%
1 Therapeutic Recreation Specialist
% of Days 14%
1 Occupational Therapy Aide
% of Days 1%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
27 residents
Residents by payment source
Medicare
27 residents (100%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

Short-stay resident measures
Above average South Carolina avg: 3.4 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 77.6%
In line with South Carolina average

South Carolina average: 79.5%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.1%
35% better than South Carolina average

South Carolina average: 1.7%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 81.3%
In line with South Carolina average

South Carolina average: 78.0%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 20.1%
19% better than South Carolina average

South Carolina average: 24.7%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 16.3%
16% worse than South Carolina average

South Carolina average: 14.1%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than South Carolina average

South Carolina average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 46.5%
13% worse than South Carolina average

South Carolina average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 56.6%
12% better than South Carolina average

South Carolina average: 50.6%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $4K
89% lower than South Carolina average

South Carolina average: $34K

Number of fines 1
59% fewer fines than South Carolina average

South Carolina average: 2.4

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than South Carolina average

South Carolina average: 0.1

Fines amount comparison
Fines amount comparison
This facility $4K
South Carolina average $34K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. May 18, 2023
$4K

Last updated: Jan 2026

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Financial Aid for South Carolina Seniors

Get financial aid guidance

Community Long Term Care (CLTC)

SC Medicaid CLTC

Age 65+ or disabled, South Carolina resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

High rural demand; waitlists possible.

South Carolina Respite Care Program

SC NFCSP Respite

Caregiver of someone 60+ (or with dementia), South Carolina resident.

No strict limit; prioritizes low-income.

Not applicable.

Limited slots; rural/urban balance.

Medicare Savings Program (MSP)

South Carolina Medicare Savings Program

Age 65+ or disabled, SC resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; includes Extra Help for Part D; no waitlist.

Low-Income Home Energy Assistance Program (LIHEAP)

South Carolina LIHEAP

Age 60+ prioritized, SC resident, low-income household.

~$3,970/month (individual, 185% FPL).

Not assessed; income-focused.

Covers gas, electric, oil; emergency aid via ECAP (~$500 max).

Senior Community Service Employment Program (SCSEP)

South Carolina SCSEP

Age 55+, unemployed, low-income, SC resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; Goodwill/AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

South Carolina VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, SC resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran population; supports rural/urban care needs.

Senior Farmers’ Market Nutrition Program (SFMNP)

South Carolina SFMNP

Age 60+, SC resident, low-income.

~$2,322/month (individual, 185% FPL).

Not assessed.

Vouchers (~$50/season); serves ~20,000 annually via 10 AAAs.

Homestead Exemption Program

South Carolina Homestead Exemption

Age 65+ (or disabled/blind), SC resident 1+ year, homeowner.

None; tax-based eligibility.

Not assessed; home-focused.

Saves ~$500-$1,000/year avg.; applies to primary residence.

Elderly Simplified Application Project (ESAP)

South Carolina ESAP (SNAP for Seniors)

Age 60+, SC resident, no earned income, not on SCCAP.

~$1,732/month (133% FPL, individual).

$4,250 (individual, higher than standard SNAP).

Simplified process; serves ~50,000 seniors annually.