Inspection Reports for Wildomar Senior Assisted Living
32365 S Pasadena St, Wildomar, CA 92595, United States, CA, 92595
Back to Facility ProfileInspection Report Summary
Most inspections of Wildomar Senior Assisted Living Facility found no deficiencies, including the most recent annual inspection on September 18, 2025, which was perfect with no issues cited. Several complaint investigations throughout 2025 were unsubstantiated, covering concerns like medication refusal, staff conduct, facility cleanliness, and resident rights. Earlier in 2025, the facility had some substantiated deficiencies related mainly to failure to provide resident records to authorized representatives and maintenance issues with a bathroom light and an aluminum threshold ramp, which posed safety and access risks; these were addressed during or shortly after the investigations. There were no fines, enforcement actions, or license suspensions noted in the reports. The overall trend shows improvement, with recent inspections free of deficiencies after earlier isolated issues were resolved.
Deficiencies (last 2 years)
Deficiencies (over 2 years)
4 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
Same as California average
California average: 4 deficiencies/yearDeficiencies per year
4
3
2
1
0
Census
Latest occupancy rate
59% occupied
Based on a September 2025 inspection.
This facility has shown a steady increase in demand based on occupancy rates.
Census over time
Inspection Report
Annual Inspection
Census: 118
Capacity: 200
Deficiencies: 0
Date: Sep 18, 2025
Visit Reason
The visit was an unannounced required comprehensive annual inspection of the Wildomar Senior Assisted Living Facility to assess compliance with licensing requirements.
Findings
The facility was found to be operating within approved capacity and in good repair with safe conditions for residents. No deficiencies were cited during the inspection based on observations and record reviews.
Report Facts
Resident files reviewed: 4
Staff files reviewed: 4
Licensed capacity: 200
Current census: 118
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Karen Roper | Facility Administrator | Met with Licensing Program Analyst during inspection and participated in exit interview. |
| Paola Guerrero | Licensing Program Analyst | Conducted the unannounced annual inspection visit. |
| Efren Malagon | Licensing Program Manager | Named as Licensing Program Manager on the report. |
Inspection Report
Complaint Investigation
Census: 120
Capacity: 200
Deficiencies: 0
Date: Sep 5, 2025
Visit Reason
An unannounced complaint investigation visit was conducted in response to allegations received on 2025-07-23 regarding staff not safeguarding resident's personal property, refusing residents their medication, and not allowing a resident to leave the facility with family.
Complaint Details
The complaint investigation was unsubstantiated. Allegations included staff not safeguarding resident's personal property, refusing medication, and restricting residents from leaving with family. Interviews with Administrator Karen Roper, staff, and residents denied these allegations. Resident #1 involved in the complaint was no longer at the facility and was not interviewed.
Findings
Based on interviews with the Administrator, staff, and residents, as well as record review, the allegations were found to be unsubstantiated due to lack of preponderance of evidence to prove the alleged violations occurred.
Report Facts
Facility capacity: 200
Census: 120
Number of allegations: 3
Number of staff interviewed: 4
Number of residents interviewed: 6
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Karen Roper | Administrator | Interviewed regarding complaint allegations |
| Magda Malcore | Licensing Program Analyst | Conducted the complaint investigation visit |
| Karen Clemons | Licensing Program Manager | Named as Licensing Program Manager on report |
| Theresa Gamez | Administrative Assistant | Met with during investigation and received report copy |
Inspection Report
Census: 120
Capacity: 200
Deficiencies: 0
Date: Sep 3, 2025
Visit Reason
The visit was an unannounced Case Management Incident Visit conducted in response to an incident that may have occurred involving Staff #1 and Resident #1.
Findings
Based on observations during the visit, no deficiencies were cited per Title 22, Division 6, of the California Code of Regulations.
Report Facts
Capacity: 200
Census: 120
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Karen Roper | Administrator | Met with Licensing Program Analyst during the visit |
| Raquel Hernandez | Licensing Program Analyst | Conducted the unannounced facility visit |
| Efren Malagon | Licensing Program Manager | Named as Licensing Program Manager on the report |
Inspection Report
Complaint Investigation
Census: 123
Capacity: 200
Deficiencies: 0
Date: Aug 1, 2025
Visit Reason
The inspection was an unannounced complaint investigation conducted in response to allegations received on 2025-07-28 regarding sanitary conditions, odors, clean linens, adequate eating utensils, staff training, and required postings at the facility.
Complaint Details
The complaint investigation was unsubstantiated based on the findings. Allegations included unsanitary conditions, mal odors, lack of clean linens, inadequate eating utensils, insufficient staff training, and missing required posters. None of these were supported by the investigation.
Findings
The Licensing Program Analyst toured multiple areas of the facility and reviewed training documents and postings. The investigation found the facility to be clean and sanitary, free of mal odors, adequately supplied with linens and eating utensils, properly trained staff, and required posters prominently displayed. There was insufficient evidence to substantiate the allegations.
Report Facts
Capacity: 200
Census: 123
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Karen Roper | Executive Director | Met with Licensing Program Analyst during complaint investigation and provided training documents |
| Javier Prieto | Licensing Program Analyst | Conducted the complaint investigation |
| Karen Clemons | Licensing Program Manager | Named as Licensing Program Manager on the report |
Inspection Report
Complaint Investigation
Census: 122
Capacity: 200
Deficiencies: 0
Date: Jul 18, 2025
Visit Reason
The inspection was an unannounced complaint investigation visit triggered by allegations received on 2025-07-16 regarding elevator maintenance and staff conduct at Wildomar Senior Assisted Living Facility.
Complaint Details
The complaint investigation was based on two allegations: 1) the facility elevator was not in good repair, and 2) a staff member did not accord dignity to residents. Both allegations were found to be unfounded after interviews, observations, and record reviews.
Findings
The investigation found that the elevator at the facility was fully functioning and the allegation about elevator disrepair was unfounded. The allegation that a staff member did not accord dignity to residents was also found to be unfounded as the staff member named was not employed at the facility. Both allegations were determined to be without reasonable basis.
Report Facts
Capacity: 200
Census: 122
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Karen Roper | Facility Administrator | Met with Licensing Program Analyst during the complaint investigation and provided information regarding allegations |
| Paola Guerrero | Licensing Program Analyst | Conducted the unannounced complaint investigation visit |
| Wendi Jennings | Property Manager | Provided information about the independent living apartments related to elevator concerns |
Inspection Report
Complaint Investigation
Census: 122
Capacity: 200
Deficiencies: 0
Date: Jul 10, 2025
Visit Reason
Unannounced complaint investigation visit conducted due to allegations that the facility has mold and allows drugs on the premises.
Complaint Details
The complaint investigation was unsubstantiated. Allegations included mold presence and drugs on premises, both found unsubstantiated after staff and resident interviews.
Findings
The investigation found no evidence to substantiate the allegations. Staff and residents consistently reported no mold presence and no drugs on the premises. No deficiencies were cited during the visit.
Report Facts
Staff interviews conducted: 2
Resident interviews conducted: 6
Capacity: 200
Census: 122
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Raquel Hernandez | Licensing Program Analyst | Conducted the complaint investigation and interviews |
| Maggie Prado | Business Office Manager | Met with Licensing Program Analyst during the investigation and exit interview |
Inspection Report
Complaint Investigation
Census: 124
Capacity: 200
Deficiencies: 0
Date: Jun 4, 2025
Visit Reason
An unannounced complaint investigation visit was conducted in response to an allegation that facility staff did not assist a resident with medications as needed.
Complaint Details
The complaint alleged that facility staff did not assist a resident with medications as needed. The allegation was found to be unsubstantiated based on corroborating evidence and interviews.
Findings
The investigation included interviews, observations, and record reviews. It was determined that the allegation was unsubstantiated as the medication delay was due to a documentation error by the resident's primary physician, not the facility, and the facility was attentive to the resident's care needs.
Report Facts
Facility capacity: 200
Census: 124
Complaint control number: 56-AS-20250528164240
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Paola Guerrero | Licensing Program Analyst | Conducted the complaint investigation and unannounced visit |
| Karen Roper | Administrator | Facility Administrator met with Licensing Program Analyst during investigation |
| Efren Malagon | Licensing Program Manager | Named in report as Licensing Program Manager |
Inspection Report
Complaint Investigation
Census: 121
Capacity: 200
Deficiencies: 1
Date: May 28, 2025
Visit Reason
The inspection was an unannounced complaint investigation visit conducted in response to a complaint received on 2025-02-10 alleging that the licensee was not providing resident's records to their representative as necessary.
Complaint Details
The complaint was substantiated based on evidence including staff interviews and records review showing failure to provide requested resident records to the authorized representative.
Findings
The investigation substantiated the allegation that the licensee did not provide Resident #1's records to their authorized representative despite multiple requests, posing a potential health, safety, and personal rights risk to the resident.
Deficiencies (1)
Licensee did not comply with CCR 87506(c)(1) by failing to provide Resident #1's records to the authorized representative, violating confidentiality and access requirements.
Report Facts
Capacity: 200
Census: 121
Deficiency count: 1
Plan of Correction Due Date: Jun 3, 2025
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Melody Brown | Licensing Program Analyst | Conducted the complaint investigation and authored the report |
| Karen Roper | Executive Director | Facility representative met during investigation and exit interview |
| Efren Malagon | Licensing Program Manager | Oversaw the complaint investigation process |
Inspection Report
Complaint Investigation
Census: 121
Capacity: 200
Deficiencies: 0
Date: May 28, 2025
Visit Reason
The inspection was an unannounced complaint investigation visit conducted in response to allegations received on 2025-05-19 regarding staff neglect in preventing pressure injuries, maintaining room odor control, ensuring clean linens, and adequately assisting residents with care needs.
Complaint Details
The complaint investigation was unsubstantiated. Allegations included failure to prevent pressure injuries, failure to ensure rooms were free from odors, failure to ensure clean linens, and failure to adequately assist residents. Evidence did not support these claims based on interviews, observations, and record reviews.
Findings
The investigation found insufficient evidence to substantiate the allegations. Interviews with residents and staff, observations, and record reviews indicated that staff were providing appropriate care, maintaining clean linens, ensuring rooms were odor-free, and adequately assisting residents. The allegations were determined to be unsubstantiated at this time.
Report Facts
Residents interviewed: 4
Staff interviewed: 8
Facility capacity: 200
Census: 121
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Melody Brown | Licensing Program Analyst | Conducted the complaint investigation and delivered findings |
| Karen Roper | Executive Director | Met with Licensing Program Analyst during investigation and exit interview |
| Efren Malagon | Licensing Program Manager | Named as Licensing Program Manager on report |
| Rose Yousefian | Administrator | Facility Administrator named in report header |
Inspection Report
Complaint Investigation
Census: 119
Capacity: 200
Deficiencies: 1
Date: May 5, 2025
Visit Reason
The inspection was an unannounced complaint investigation visit triggered by an allegation that the licensee was not providing resident's records to their representative as necessary.
Complaint Details
The complaint was substantiated. The licensee failed to provide resident records to the resident's representative in a timely manner, despite a documented request dated 02/07/2025. The facility stated it would submit the records on 05/05/2025.
Findings
The allegation was substantiated based on evidence gathered during the investigation. One deficiency was cited for failure to provide resident records to the resident's representative, posing potential health, safety, and personal rights risks.
Deficiencies (1)
Licensee did not comply with CCR 87506(c)(1) by failing to ensure residents' records were provided to residents' representatives as required.
Report Facts
Deficiencies cited: 1
Capacity: 200
Census: 119
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Raquel Hernandez | Licensing Program Analyst | Conducted the complaint investigation and authored the report. |
| Karen Roper | Administrator | Met with the Licensing Program Analyst during the investigation and discussed findings. |
| Efren Malagon | Licensing Program Manager | Named as Licensing Program Manager overseeing the investigation. |
Inspection Report
Complaint Investigation
Census: 115
Capacity: 200
Deficiencies: 0
Date: Apr 29, 2025
Visit Reason
An unannounced complaint investigation visit was conducted in response to multiple allegations received on 2025-01-10 regarding facility cleanliness, dining room closure, resident phone call restrictions, resident isolation, assistance with medical appointments, and timely medical assistance.
Complaint Details
The complaint investigation was unsubstantiated. Despite the allegations, evidence did not support that violations occurred. The facility was found compliant with regulations.
Findings
The investigation found all allegations to be unsubstantiated based on resident and staff interviews and observations. No deficiencies were cited, and the facility was found to be clean and sanitary, residents were not isolated or prohibited from phone calls, and medical assistance was provided timely.
Report Facts
Resident interviews conducted: 8
Staff interviews conducted: 8
Capacity: 200
Census: 115
Dining room closure duration: 21
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Raquel Hernandez | Licensing Program Analyst | Conducted the complaint investigation and interviews |
| Karen Roper | Administrator | Facility administrator met during investigation and provided statements |
| Efren Malagon | Licensing Program Manager | Named as Licensing Program Manager on report |
Inspection Report
Census: 114
Capacity: 200
Deficiencies: 1
Date: Apr 4, 2025
Visit Reason
An unannounced visit was conducted to commence a Case Management - Deficiency related to missing resident records.
Findings
The Licensing Program Analyst was unable to obtain Resident #1's Admission Agreement during visits on 03/13/2025 and 04/04/2025, resulting in a deficiency being issued for failure to provide required resident records.
Deficiencies (1)
Resident #1 Admission Agreement was not available for inspection, audit, and copying on 03/13/2025 and 04/04/2025, violating resident records requirements.
Report Facts
Plan of Correction Due Date: Apr 10, 2025
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Melody Brown | Licensing Program Analyst | Conducted the inspection and identified the deficiency |
| Karen Roper | Executive Director | Met with Licensing Program Analyst during inspection |
| Rose Yousefian | Administrator/Director | Facility Administrator named in the report header |
Inspection Report
Complaint Investigation
Census: 115
Capacity: 200
Deficiencies: 2
Date: Mar 13, 2025
Visit Reason
The inspection was an unannounced complaint investigation conducted in response to allegations that staff did not ensure a light was fixed properly in a resident bathroom and that the aluminum threshold ramp was not fixed or replaced to meet residents' needs.
Complaint Details
The complaint was substantiated based on sufficient evidence obtained through observation and interviews. The allegations involved failure to fix a bathroom light and failure to maintain the aluminum threshold ramp to meet residents' needs.
Findings
The investigation substantiated both allegations: the light in the resident's bathroom was not properly fixed, and the aluminum threshold ramp was not adequately maintained, posing safety and accessibility risks. The facility replaced the busted bulb and repaired the light during the visit and ordered a flat aluminum threshold with a sturdy hand railing to be installed.
Deficiencies (2)
The light in Resident #1's bathroom ceiling and the bulb on top of the bathroom mirror were not working, posing a safety and personal rights risk.
The aluminum threshold ramp on the entryway of Resident #1's room was not fixed/replaced, making it difficult for residents in wheelchairs to enter and exit, posing a health, safety, and personal rights risk.
Report Facts
Capacity: 200
Census: 115
Deficiencies cited: 2
Plan of Correction Due Date: Mar 21, 2025
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Melody Brown | Licensing Program Analyst | Conducted the complaint investigation and authored the report |
| Karen Roper | Executive Director | Facility representative met during the investigation and exit interview |
| Efren Malagon | Licensing Program Manager | Named as Licensing Program Manager overseeing the investigation |
Inspection Report
Complaint Investigation
Census: 110
Capacity: 200
Deficiencies: 0
Date: Feb 13, 2025
Visit Reason
The visit was an unannounced complaint investigation triggered by an allegation that the licensee was charging a resident in excess of the rate allowed for Basic Services for SSI recipients.
Complaint Details
The complaint alleged that the licensee was charging a resident more than the allowed rate for Basic Services for SSI recipients. The allegation was unsubstantiated after investigation.
Findings
The investigation, which included interviews and document review, found no evidence to corroborate the allegation. The complaint was determined to be unsubstantiated as the resident was receiving more than the payment standard and had other income sources to cover fees.
Report Facts
Capacity: 200
Census: 110
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Melody Brown | Licensing Program Analyst | Conducted the complaint investigation |
| Karen Roper | Executive Director | Met with Licensing Program Analyst during the investigation |
| Efren Malagon | Licensing Program Manager | Named in report as Licensing Program Manager |
Inspection Report
Complaint Investigation
Census: 113
Capacity: 200
Deficiencies: 0
Date: Dec 26, 2024
Visit Reason
An unannounced complaint investigation visit was conducted to investigate allegations regarding the condition of residents' call pendants, timeliness of staff assistance with care needs, and facility maintenance.
Complaint Details
The complaint investigation was unsubstantiated. Allegations included staff not ensuring call pendants were in good repair, staff not assisting residents timely, and licensee not maintaining the facility. Evidence did not support these allegations.
Findings
The investigation found that residents' call pendants were in good repair, staff assisted residents in a timely manner, and the facility was maintained in good repair. All three allegations were deemed unsubstantiated with no deficiencies cited.
Report Facts
Resident interviews: 10
Staff interviews: 6
Allegations investigated: 3
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Mary Rico | Licensing Program Analyst | Conducted the complaint investigation and authored the report |
| Karen Roper | Administrator | Met with Licensing Program Analyst during the investigation and exit interview |
| Efren Malagon | Licensing Program Manager | Named as Licensing Program Manager on the report |
Inspection Report
Original Licensing
Census: 109
Capacity: 200
Deficiencies: 0
Date: Oct 4, 2024
Visit Reason
An announced pre-licensing visit was conducted to evaluate the facility for a Residential Care Facility for Elderly (RCFE) license application.
Findings
The facility was found to be in good repair with no corrections needed. The physical plant, safety features, food storage, and medication storage areas were all compliant with regulations.
Report Facts
Capacity: 200
Census: 109
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Rose Yousefian | Facility Administrator | Met with Licensing Program Analysts during the pre-licensing inspection |
Inspection Report
Original Licensing
Census: 85
Capacity: 200
Deficiencies: 3
Date: Apr 24, 2024
Visit Reason
An announced pre-licensing visit was conducted to evaluate the facility's readiness for licensing as a Residential Care Facility for Elderly (RCFE).
Findings
The facility was generally in good repair with no hazards observed, clean and sanitary food preparation areas, and proper safety equipment present. However, the facility had not completed an updated plan of operation, admission agreement, or updated facility sketch, and was incorrectly promoting a pool amenity not owned by the facility. The pre-licensing inspection did not meet requirements to pass.
Deficiencies (3)
Facility has yet to complete an updated plan of operation, admission agreement, and updated facility sketch.
Facility is promoting a pool as an amenity that is not owned or part of the facility plan.
Resident records still list swimming as part of facility activities despite pool not being part of the facility.
Report Facts
Census: 85
Total Capacity: 200
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Rose Yousefian | Facility Administrator | Met with Licensing Program Analyst during inspection and named in findings |
| Paola Guerrero | Licensing Program Analyst | Conducted the announced pre-licensing visit |
Inspection Report
Census: 79
Capacity: 200
Deficiencies: 0
Date: Apr 9, 2024
Visit Reason
The visit was conducted as a Change of Ownership evaluation for the Wildomar Senior Assisted Living Facility.
Findings
The applicant/administrator participated in a COMP II telephone interview to verify identification and confirm understanding of California Code Title 22 Regulations, covering facility operation, admission policies, staffing, health conditions, emergency preparedness, complaints, and pre-licensing readiness.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Cristina Miller | Administrator/Director | Facility administrator participating in the COMP II interview. |
| Rose Yousefian | COMP II participant and contact during the inspection. | |
| Joshua Miller | Licensing Program Manager | Named in the report as Licensing Program Manager. |
| Bethany Hunter | Licensing Program Analyst | Named in the report as Licensing Program Analyst. |
Inspection Report
Original Licensing
Census: 85
Capacity: 200
Deficiencies: 0
Date: Feb 6, 2024
Visit Reason
The visit was conducted as part of a Change of Ownership application process for the Wildomar Senior Assisted Living Facility, including verification of applicant and administrator identification and understanding of California Code Title 22 regulations.
Findings
The applicant and administrator demonstrated understanding of facility operation, admission policies, staffing requirements and training, restricted/prohibited health conditions, general provisions, emergency preparedness, complaints and reporting, and pre-licensing readiness during the COMP II telephone interview.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Cristina Miller | Administrator | Applicant/administrator participating in COMP II and confirming understanding of regulations. |
| Steven Atlas | Participant in COMP II interview. | |
| Joshua Miller | Licensing Program Manager | Named in report header. |
| Bethany Hunter | Licensing Program Analyst | Named in report header and signed report. |
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