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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / day | vs state avg |
|---|---|---|
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 12m per day |
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
24% of new residents, usually for short-term rehab.
63% of new residents, often for short stays.
13% of new residents, often for long-term daily care.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #164 / 344Payroll — state benchmarkedThis home is ranked 164th out of 344 homes in New York.Shows total annual staff payroll benchmarked to the New York average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Higher than the New York average: 88.3%Williamsville Suburban LLC is legally operated by Williamsville Suburban, LLC (For Profit).
How this facility protects residents through staff vaccination policies and immunization practices.
Percentage of facility employees vaccinated against influenza.
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
Enforcement actions are formal penalties or interventions imposed by New York regulators when an assisted living residence fails to meet state care, safety, or regulatory standards. They may include stipulations and orders, civil monetary penalties, operational restrictions, or appointment of temporary management.
This facility has 5 enforcement actions. 57% of New York assisted living residences have zero, and the statewide average is 0.9.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations are formal regulatory issues recorded during state inspections.
| Metric | This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 60 | 29 | This facility has 107% more total citations than a typical New York assisted living residence (60 vs. NY avg 29).↑ 107% worse |
|
Health citations
Violations related to resident care, clinical practices, and day-to-day operations.
| 56 | 20 | This facility has 180% more health citations than a typical New York assisted living residence (56 vs. NY avg 20).↑ 180% worse |
|
Life safety citations
Violations related to building safety — fire prevention, emergency egress, and similar.
| 4 | 4 | This facility has life safety citations in line with the New York average (4 vs. NY avg 4).— At avg |
|
Citations per year
Average citations per year since 2022.
| 15 | 7.3 | This facility has 105% more citations per year than a typical New York assisted living residence (15 vs. NY avg 7.3).↑ 105% worse |
|
Citations per inspection
Average citations per inspection.
| 1.6 | 3.2 | This facility has 50% fewer citations per inspection than a typical New York assisted living residence (1.6 vs. NY avg 3.2).↓ 50% better |
State inspections evaluate whether the facility meets health and safety standards.
| Metric | This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 37 | 9 | This facility has 311% more total inspections than a typical New York assisted living residence (37 vs. NY avg 9).↑ 311% worse |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 13 | 5 | This facility has 160% more inspections with citations than a typical New York assisted living residence (13 vs. NY avg 5).↑ 160% worse |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 35% | 56% | This facility has 21 percentage points lower inspection citation rate than a typical New York assisted living residence (35% vs. NY avg 56%).↓ 21% better |
Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.
| Metric | This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 255 | 79 | This facility has 223% more total complaints than a typical New York assisted living residence (255 vs. NY avg 79).↑ 223% worse |
|
Complaints per year
Average complaints per year since 2022.
| 63.8 | 19.8 | This facility has 222% more complaints per year than a typical New York assisted living residence (63.8 vs. NY avg 19.8).↑ 222% worse |
|
Complaints per bed
Size-adjusted complaint rate based on occupied beds.
| 1.22 | 0.50 | This facility has 144% more complaints per bed than a typical New York assisted living residence (1.22 vs. NY avg 0.5).↑ 144% worse |
|
Complaint investigations
On-site investigations triggered by complaints filed with New York regulators.
| 43 | 15 | This facility has 187% more complaint investigations than a typical New York assisted living residence (43 vs. NY avg 15).↑ 187% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on May 7, 2025, identified two deficiencies related to ADL care and maintaining a safe, clean environment, both of which were corrected. Earlier inspections showed a pattern of deficiencies involving ADL care, infection control, antibiotic stewardship, and numerous life safety code issues, all of which were also corrected. Complaint investigations did not result in any substantiated complaints, and no fines or enforcement actions were listed in the available reports. Prior reports included recurring citations for reporting to the national health safety network that remained uncorrected over several months. The facility’s inspection history shows ongoing challenges in care and safety areas, but most issues were addressed promptly without enforcement actions.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsState average N/A
Last Health inspection on May 2025
State average N/A
State average N/A
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
19 of 24 citations resulted from standard inspections; 3 of 24 resulted from complaint investigations; and 2 of 24 came from combined inspections (standard and complaint).
In line with State averageState average: N/A
0
In line with State averageState average: N/A
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
May 07, 2025
Corrected
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
May 07, 2025
Corrected
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Oct 28, 2024
Corrected
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Oct 28, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Summary of court-record activity tied to this facility, compiled from publicly available case dockets.
Source: State court e-filing records
Every lawsuit on record involving this facility since the earliest filing. Long-term volume signals overall legal exposure.
88
Lawsuits still moving through the courts. Active claims can affect day-to-day operations, settlement risk, and insurance posture.
14
13 active · 1 restored
Cases that have been disposed of — dismissed, settled, or decided. Shows how the facility has historically resolved disputes.
73
73 Disposed · 73 Disposed
Year of the most recent filing. Recent activity means legal disputes are still being raised against this facility.
2025
Next scheduled court appearance on record across active cases.
May 07, 2026
0.0 miles from city center
Estimated distance in miles from Williamsville's city center to Williamsville Suburban LLC's address, calculated via Google Maps.
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This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
0% compared with State averageState average ratio: 0:0
0% compared with State averageState average: 0 hours
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.5 hoursNo contractors work on this role.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.8 hoursThis role is partially covered by contractors.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.5 hoursNo contractors work on this role.
Total hours from contractors
11,100 contractor hours this quarter
| Certified Nursing Assistant | 129 | 0 | 129 | 42,714 | 91 | 100% | 8.5 |
| Licensed Practical Nurse | 33 | 28 | 61 | 19,004 | 91 | 100% | 8.8 |
| Other Dietary Services Staff | 16 | 0 | 16 | 4,990 | 91 | 100% | 7.2 |
| Registered Nurse | 16 | 0 | 16 | 3,963 | 91 | 100% | 7.5 |
| Mental Health Service Worker | 11 | 0 | 11 | 3,593 | 67 | 74% | 7.1 |
| Physical Therapy Aide | 0 | 8 | 8 | 1,799 | 69 | 76% | 7.5 |
| Respiratory Therapy Technician | 0 | 9 | 9 | 1,453 | 76 | 84% | 7.3 |
| Physical Therapy Assistant | 0 | 11 | 11 | 1,006 | 75 | 82% | 6.8 |
| Dietitian | 3 | 0 | 3 | 837 | 80 | 88% | 7.5 |
| Nurse Practitioner | 2 | 0 | 2 | 733 | 67 | 74% | 5.6 |
| Speech Language Pathologist | 0 | 8 | 8 | 692 | 60 | 66% | 7.5 |
| Therapeutic Recreation Specialist | 2 | 0 | 2 | 582 | 63 | 69% | 7.6 |
| Administrator | 1 | 0 | 1 | 455 | 65 | 71% | 7 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 315 | 45 | 49% | 7 |
| Qualified Social Worker | 0 | 3 | 3 | 247 | 50 | 55% | 4.1 |
| Occupational Therapy Aide | 0 | 2 | 2 | 111 | 17 | 19% | 5.8 |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
172Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.7
11% better than State averageState average: 9.8
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
16.7
8% better than State averageState average: 18.1
Percent of long-stay residents whose need for help with daily activities has increased
9.3%
43% better than State averageState average: 16.4%
Percent of long-stay residents whose ability to move independently worsened
9.2%
45% better than State averageState average: 16.6%
Percent of low risk long-stay residents who lose control of their bowels or bladder
31.5%
47% worse than State averageState average: 21.4%
Percent of long-stay residents experiencing one or more falls with major injury
4.2%
41% worse than State averageState average: 3.0%
Percent of long-stay high risk residents with pressure ulcers
14.9%
108% worse than State averageState average: 7.2%
Percent of long-stay residents with a urinary tract infection
0.5%
63% better than State averageState average: 1.4%
Percent of long-stay residents who lose too much weight
6.1%
In line with State averageState average: 6.1%
Percent of long-stay residents who have depressive symptoms
66.4%
267% worse than State averageState average: 18.1%
Percent of long-stay residents who received an antipsychotic medication
23.8%
89% worse than State averageState average: 12.6%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
69.9%
24% worse than State averageState average: 91.4%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
82.4%
13% worse than State averageState average: 95.2%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
26.8%
65% worse than State averageState average: 76.6%
Percent of short-stay residents who newly received an antipsychotic medication
1.6%
26% worse than State averageState average: 1.3%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
17.2%
78% worse than State averageState average: 78.8%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
34% lower than State averageState average: $66K
51% fewer fines than State averageState average: 2.0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than State averageState average: 0.1
Penalties are imposed by CMS for violations of federal nursing home regulations.
1 penalty in the past 3 years
Jan 24, 2024 · $44K
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 24, 2024Last updated: Jan 2026
The information below is reported by the New York State Department of Health.
| Williamsville Suburban LLC |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Williamsville | 220 | No | 81 | - |
| Job Haines Home |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Bloomfield (Bloomfield Avenue) | 40 | No | 85 | Studio / 1 Bed / Private / Semi-Private Rooms |
| Village Care Homes Assisted Living – Stephen F Austin |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Conroe (Alden Bridge) | 16 | No | 27 | Private / Semi-Private Suite |
| Countryside Manor Assisted Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Conroe (Alden Bridge) | 12 | No | 8 | - |
| Anton’s Assisted Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Boerne | 10 | No | 45 | - |
Historical financial and operational data for Williamsville Suburban LLC based on CMS SNF Cost Reports.
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The legal owner and operator of Williamsville Suburban LLC is Williamsville Suburban, LLC (For Profit).
Williamsville Suburban LLC has a walk score of 81. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
According to NY state health department records, Williamsville Suburban LLC's license number is 1421306N.
Williamsville Suburban LLC's occupancy is 95%.
Williamsville Suburban LLC has 220 beds.
Williamsville Suburban LLC has had 60 recently reported deficiencies.
Yes — there are 15 photos of Williamsville Suburban LLC in the photo gallery on this page.
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