Inspection Reports for
Willow Creek Alzheimer’s & Dementia Care Community

The inspection found no deficiencies. The facility was toured, records reviewed, and safety equipment checked, all of which were in compliance with regulations.

The complaint was unsubstantiated. Although the allegations may have happened or are valid, there was not enough evidence to prove the alleged violations occurred. The resident was assessed, no additional injuries or signs of distress were found, and the care plan was adjusted accordingly.

The investigation found that the resident had a small bruise likely caused by accidental contact or the resident's own fingernails, and that the resident received proper medical evaluation. The allegations were determined to be unsubstantiated due to lack of preponderance of evidence.

The Licensing Program Analyst toured the facility, reviewed staff and resident records, and inspected safety and emergency equipment. No deficiencies were cited during the visit.

The Licensing Program Analyst reviewed the resident's medical records and interviewed staff regarding the incident. The resident was hospitalized due to a health decline but returned with medication and diet changes. No deficiencies were issued during the visit.

The inspection found no deficiencies. Facility conditions, medication storage, safety equipment, and staff records were all in compliance with regulations.

The facility was found to have adequate infection control measures including proper PPE use, sufficient food supply, posted visitor policies, and routine screening records. No deficiencies were cited during the visit.

The complaint was received on 2021-01-26 alleging improper medication dispensing resulting in a questionable death. The allegation was unsubstantiated based on the evidence gathered.

The investigation included interviews with staff, hospice nurses, clients, and a doctor, as well as review of medical records. The allegation was found to be unsubstantiated as the resident's health was declining prior to the medication error and the death certificate listed Alzheimer's disease as the cause of death.

The complaint alleged that facility staff lacked proper understanding of medication procedures. The allegation was unsubstantiated due to lack of preponderance of evidence.

The investigation found that all reviewed staff training records were current and staff demonstrated proper medication procedures. There was insufficient evidence to substantiate the allegation, resulting in an unsubstantiated finding.

The facility was found to have adequate COVID-19 signage, hand washing stations, PPE, and supplies. Screening questions were maintained for all staff, residents, and visitors, and commonly touched surfaces were disinfected 2-3 times daily. No deficiencies were cited during the visit.