Willow Ridge
Willow Ridge is a Memory Care Home in North Carolina
Willow Ridge is a Memory Care Home in North Carolina
Willow Ridge
Willow Ridge is a Memory Care Home in North Carolina
Willow Ridge is a Memory Care Home in North Carolina
Conditions that impact memory like Alzheimer’s and dementia are challenging to tackle at home, and although we want our loved ones close, this may not be the best way to care for them. Safe, secure, and calming environments like Willow Ridge Memory Care, offer memory care with skilled nursing systematically developed to provide the much needed assistance that those facing these conditions, need and deserve. Individualized programs are determined for each resident based on best fit practices, with some activities including validation therapy, reminiscence and personal history, and behavior management.
Living amenities are top-notch, allowing your loved one to live fully and comfortably with housekeeping services, tasty meals, access to a vast library, outdoor patio with a serene and scenic view, socialization hours, movie nights, fitness and artistic classes, and celebrations on special occasions. Everything and more, for your near and dear at this memory care community.
Home Information
WILLOW RIDGE HEALTHCARE
-
Occupancy trails most facilities in the state, suggesting excess open capacity. The property runs a smaller bed inventory than most peers, focusing on a more intimate census. Resident stays are comparable to other state facilities, implying stable turnover.
-
Home revenue ranks in the upper tier statewide, reflecting strong billing volume. Payroll outlays align with state averages, keeping staffing resources on par with peers. Total income exceeds the majority of state facilities, highlighting strong profitability.
-
Medicare nights run higher than most peers, indicating robust short-stay referrals. Medicaid nights sit above most state facilities, underscoring deep Title XIX coverage. Private pay nights trail most peers, signaling limited market-rate volume.
OccupancyBeds
52
Occupancy
77.0%
Total Bed Days Available
54750
Avg. Length of Stay
109 days
FinanceHome Revenue
$15,626,015.00
Payroll Costs
$3,298,117.00
Profit
$5,196,087.00
Total Costs
$1,508,574.00
House Specifics:CCN
345197
Owner Name
CCH HEALTHCARE LLC
Rural vs. Urban
Rural
County
RUTHERFORD
Type of Control
Proprietary — Partnership
OperationsTotal Admissions
340
Total Discharges
340
% Medicaid Admissions
29%
% Medicare Admissions
41%
% Private Pay Admissions
31%
% Medicaid Discharges
25%
% Medicare Discharges
45%
% Private Pay Discharges
30%
Medicaid, Medicare & Private
Medicare Nights
Number of resident nights paid by Medicare for short-term or rehab care.
Number of resident nights paid by Medicare for short-term or rehab care.
27761
Medicaid Nights
Resident nights covered by Medicaid for long-term care or support services.
Resident nights covered by Medicaid for long-term care or support services.
4890
Free Market Nights
Nights paid privately by residents or families, without Medicare/Medicaid coverage.
Nights paid privately by residents or families, without Medicare/Medicaid coverage.
4262
Bed Count (Facility Capacity)
This is the number of people who can stay here (Facility Capacity).
This is the number of people who can stay here (Facility Capacity).
52
Community Stability & Environment
-
Walk Score
Walk Score in senior living communities measures how easy it is for residents to access essential services and amenities—like grocery stores, parks, pharmacies, and transit—without needing a car.
39
Car-DependentMost errands require a car. Limited nearby destinations. Basic sidewalks but low connectivity. Residents likely drive for groceries, dining, and services.
Safety, Compliance & Inspections Overview
-
BBB Accreditation
Indicates whether the business meets BBB accreditation standards.
Not Accredited
No review yetNot accredited by the BBB, meaning its business practices have not been formally verified through BBB review. -
Total Inspections
Total number of state inspections conducted.
36 inspections
-
Inspections with Violations
Number of inspections that found violations.
32 inspections
-
Inspections without Violations
Number of inspections with no violations found.
4 inspections
-
DHSR Score
NC DHSR quality score (0-200). Higher scores indicate better performance.
98.5 / 200
-
DHSR Star Rating
NC DHSR star rating (0-4 stars). Higher ratings indicate better quality.
★★★☆ (3/4)
-
Inspection Reports
Opens the facility's official licensing and inspection record as maintained by the North Carolina transparency or regulatory portal.
View Inspection Reports
Facility & Licensing Details
-
Primary Contact
Main representative or administrator responsible for the community, as listed in North Carolina licensing records.
Reg Fadden, Administrator
-
Business ID
Internal identifier assigned to the licensed business operating in North Carolina.
581525
-
BBB ID
Better Business Bureau identifier for this business.
0473
-
County
County in North Carolina where the facility is located.
Mecklenburg
-
License Number
State-issued license number for this facility.
HAL-060-111
What does this home offer?
Housing Options: Private Rooms / Semi-Private Rooms
Building Type: Single-story
Transportation Services
Fitness and Recreation
Planning a tour? Check our touring checklist.
Thinking of living here? We can help you speak to a current resident
Looking for a job? Apply for Open Positions at Willow Ridge
Thinking about senior living? Use our bidding system to get competitive quotes from the best homes in your area.
Touring Checklist for Senior Living
Touring a community? Use this expert-backed checklist to stay organized, ask the right questions, and find the perfect fit.
Location
Community Spaces and Overall Environment
Services
Staffing
Accommodations
Finances
Other Notes
0/250
Send Checklist to Your Email
We'll send you a PDF version of the touring checklist.
Types of Care at Willow Ridge
Assisted Living
Memory Care
Places of interest near Willow Ridge
6.5 miles from city center
2040 Milton Rd, Charlotte, NC 28215
Email:
[email protected]
Phone:
(931) 484-6129
Email:[email protected]
Phone:(931) 484-6129
Calculate Travel Distance to Willow Ridge
Add your location
Join Our Online
Senior Community!
Connect, laugh, and explore — all from the comfort of your home.
Daily Trivia Games
Test your knowledge, have fun, and win friendly bragging rights.
Shared Hobbies & Projects
Team up with others who love gardening, crafts, photography, and writing.
Birthday Celebrations
We honor our members with live shoutouts, music, and cheerful messages.
Story Circles
Share your life stories, lessons, and laughter with friends who truly listen.
Memory Match Mondays
Boost your brain with fun, interactive memory games.
Travel Time Machine
Take virtual tours through Rome, Paris, or America's most beautiful national parks.
Magic Nights
Enjoy weekly live magic shows that surprise and delight.
Pen Pal Connections
Make new friends across the country through letters, stories, and shared memories.
Golden Hour Music Sessions
Sing along to timeless favorites with live performers and themed playlists.
Garden & Nature Club
Watch live garden tours, swap growing tips, and share photos of your blooms.
Gentle Movement & Meditation
Stretch, breathe, and feel good with calming live sessions.
Tech Help Tuesdays
Get hands-on guidance for Zoom, email, or smartphones — no judgment, no stress.
Guides for Better Senior Living
From costs to care, explore the most important topics to make informed decisions about your future.
Comparison Chart
Compare Memory Care around Charlotte
Community
Type of Care
Location
Bed Options
Bed #
Pets Allowed
BBB Score
Walk Score
Home Owner
CCN
Occupancy
Home Revenue
Brookdale South Charlotte
AL
For seniors needing help with daily tasks but not full-time nursing.
MC
Specialized care for those with Memory Loss, Alzheimer’s, or dementia, ensuring safety and support.
Charlotte
Private Rooms / Semi-Private Rooms
82
Yes
A+
16
N/A
N/A
N/A
N/A
Brookdale Carriage Club Providence
AL
For seniors needing help with daily tasks but not full-time nursing.
IL
For self-sufficient seniors seeking community and minimal assistance.
MC
Specialized care for those with Memory Loss, Alzheimer’s, or dementia, ensuring safety and support.
SNF
24/7 care needed
Charlotte
Private Rooms / Semi-Private Rooms
77
Yes
A+
12
N/A
N/A
N/A
N/A
Summit Place of Mooresville
AL
For seniors needing help with daily tasks but not full-time nursing.
MC
Specialized care for those with Memory Loss, Alzheimer’s, or dementia, ensuring safety and support.
RC
Respite Care
Mooresville
Private Rooms / Semi-Private Rooms
60
No
N/A
33
N/A
N/A
N/A
N/A
Brookdale South Park
MC
Specialized care for those with Memory Loss, Alzheimer’s, or dementia, ensuring safety and support.
Charlotte
Apartment / Shared Apartment
56
Yes
A+
50
N/A
N/A
N/A
N/A
Willow Ridge
MC
Specialized care for those with Memory Loss, Alzheimer’s, or dementia, ensuring safety and support.
RC
Respite Care
Charlotte
Private Rooms / Semi-Private Rooms
52
No
N/A
39
CUPP, STEVEN
445284
91.0%
$7,227,308.00
Claim What’s Yours: Financial Aid for North Carolina Seniors
Program
State Program Name
Eligibility
Benefits
Community Alternatives Program for Disabled Adults
NC Medicaid CAP/DA
Official government program page
- General: Age 65+ or disabled, North Carolina resident, Medicaid- eligible, nursing home-level care need.
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- NC Specifics: High demand; waitlists common in urban areas.
- Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($60/day), home modifications ($1,500 avg.).
North Carolina Senior Care Options
NC SCO (via NFCSP)
- General: Caregiver of someone 60+ (or with dementia), North Carolina resident.
- Income Limits: No strict limit; prioritizes low-income.
- Asset Limits: Not applicable.
- NC Specifics: Limited slots; rural/urban balance.
- Services: In-home respite (4-6 hours/day), adult day care (~$60/day), short-term facility care (up to 5 days).
Program of All-Inclusive Care for the Elderly (PACE)
North Carolina PACE (e.g., PACE of the Triad)
Official government program page
- General: Age 55+, NC resident (specific counties), NFLOC, safe with PACE support.
- Income Limits (2025): ~$2,829/month (Medicaid-eligible); private pay option available.
- Asset Limits: $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
- NC Specifics: Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).
- Services: Personal care (5-7 hours/day), medical care, meals, transportation, respite, therapies.
In-Home Aide Services
North Carolina In-Home Aide Services
Official government program page
- General: Age 60+, NC resident, unable to perform 1+ ADL, at risk of nursing home placement.
- Income Limits (2025): No strict cap; prioritizes low-income (~$24,980/year).
- Asset Limits: Not assessed; need-based.
- NC Specifics: Family can be aides; varies by county funding.
- Services: Personal care (5-20 hours/week), meal prep, respite (~5 days/year), errands.
Medicare Savings Program (MSP)
North Carolina Medicare Savings Program
Official government program page
- General: Age 65+ or disabled, NC resident, Medicare Part A/B.
- Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
- Asset Limits: $9,430 (individual), $14,130 (couple).
- NC Specifics: Three tiers; no waitlist; includes Extra Help for Part D.
- Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Low-Income Energy Assistance Program (LIHEAP)
North Carolina LIHEAP
Official government program page
- General: Age 60+ prioritized, NC resident, low-income household.
- Income Limits (2025): ~$3,970/month (individual, 185% FPL).
- Asset Limits: Not assessed; income-focused.
- NC Specifics: Covers oil, gas, electric; emergency aid via Crisis Intervention Program (CIP).
- Services: Heating/cooling aid ($300-$1,000/season), emergency fuel ($600 max via CIP).
Senior Community Service Employment Program (SCSEP)
North Carolina SCSEP
Official government program page
- General: Age 55+, unemployed, low-income, NC resident.
- Income Limits (2025): ~$1,983/month (125% FPL).
- Asset Limits: Not specified; income-focused.
- NC Specifics: Priority for veterans, rural residents; AARP partnership.
- Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
North Carolina VA Aid and Attendance/Housebound
- General: Age 65+ or disabled veteran/spouse, NC resident, wartime service, need for ADL help (A&A) or homebound.
- Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
- Asset Limits: ~$155,356 (net worth limit).
- NC Specifics: High veteran demand in rural/urban areas.
- Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
Urgent Repair Program (URP)
North Carolina Urgent Repair Program
Official government program page
- General: Age 60+ prioritized, NC resident, homeowner, low-income.
- Income Limits (2025): ~$30,258/year (50% AMI, varies by county).
- Asset Limits: Not strictly assessed; home value considered.
- NC Specifics: Forgivable at $2,000/year; statewide via local partners.
- Services: Repairs (~$8,000-$12,000 avg.) for safety (e.g., roofs, heating, accessibility).
State/County Special Assistance (SA)
North Carolina Special Assistance
Official government program page
- General: Age 65+ (or disabled), NC resident, in licensed adult care home, low-income.
- Income Limits (2025): ~$1,255/month (individual, 100% FPL); varies by facility rate.
- Asset Limits: $2,000 (individual).
- NC Specifics: Covers assisted living; counties supplement state funds.
- Services: Cash (~$1,200-$1,500/month) for room/board; Medicaid covers care services.
Claim What’s Yours Financial Aid for North Carolina Seniors
NC Medicaid CAP/DA
Community Alternatives Program for Disabled Adults
Requirements:
- General:Age 65+ or disabled, North Carolina resident, Medicaid- eligible, nursing home-level care need.
- Income Limits (2025):~$2,829/month (300% FBR, individual).
- Asset Limits:$2,000 (individual), $3,000 (couple).
- NC Specifics:High demand; waitlists common in urban areas.
Benefits without Contact:
- Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($60/day), home modifications ($1,500 avg.).
NC SCO (via NFCSP)
North Carolina Senior Care Options
Requirements:
- General:Caregiver of someone 60+ (or with dementia), North Carolina resident.
- Income Limits:No strict limit; prioritizes low-income.
- Asset Limits:Not applicable.
- NC Specifics:Limited slots; rural/urban balance.
Benefits without Contact:
- Services: In-home respite (4-6 hours/day), adult day care (~$60/day), short-term facility care (up to 5 days).
North Carolina PACE (e.g., PACE of the Triad)
Program of All-Inclusive Care for the Elderly (PACE)
Requirements:
- General:Age 55+, NC resident (specific counties), NFLOC, safe with PACE support.
- Income Limits (2025):~$2,829/month (Medicaid-eligible); private pay option available.
- Asset Limits:$2,000 (individual), $3,000 (couple) for Medicaid enrollees.
- NC Specifics:Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).
Benefits without Contact:
- Services: Personal care (5-7 hours/day), medical care, meals, transportation, respite, therapies.
North Carolina In-Home Aide Services
In-Home Aide Services
Requirements:
- General:Age 60+, NC resident, unable to perform 1+ ADL, at risk of nursing home placement.
- Income Limits (2025):No strict cap; prioritizes low-income (~$24,980/year).
- Asset Limits:Not assessed; need-based.
- NC Specifics:Family can be aides; varies by county funding.
Benefits without Contact:
- Services: Personal care (5-20 hours/week), meal prep, respite (~5 days/year), errands.
North Carolina Medicare Savings Program
Medicare Savings Program (MSP)
Requirements:
- General:Age 65+ or disabled, NC resident, Medicare Part A/B.
- Income Limits (2025):~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
- Asset Limits:$9,430 (individual), $14,130 (couple).
- NC Specifics:Three tiers; no waitlist; includes Extra Help for Part D.
Benefits without Contact:
- Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
North Carolina LIHEAP
Low-Income Energy Assistance Program (LIHEAP)
Requirements:
- General:Age 60+ prioritized, NC resident, low-income household.
- Income Limits (2025):~$3,970/month (individual, 185% FPL).
- Asset Limits:Not assessed; income-focused.
- NC Specifics:Covers oil, gas, electric; emergency aid via Crisis Intervention Program (CIP).
Benefits without Contact:
- Services: Heating/cooling aid ($300-$1,000/season), emergency fuel ($600 max via CIP).
North Carolina SCSEP
Senior Community Service Employment Program (SCSEP)
Requirements:
- General:Age 55+, unemployed, low-income, NC resident.
- Income Limits (2025):~$1,983/month (125% FPL).
- Asset Limits:Not specified; income-focused.
- NC Specifics:Priority for veterans, rural residents; AARP partnership.
Benefits without Contact:
- Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
North Carolina VA Aid and Attendance/Housebound
VA Aid and Attendance (A&A) and Housebound Benefits
Requirements:
- General:Age 65+ or disabled veteran/spouse, NC resident, wartime service, need for ADL help (A&A) or homebound.
- Income Limits (2025):Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
- Asset Limits:~$155,356 (net worth limit).
- NC Specifics:High veteran demand in rural/urban areas.
Benefits without Contact:
- Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
North Carolina Urgent Repair Program
Urgent Repair Program (URP)
Requirements:
- General:Age 60+ prioritized, NC resident, homeowner, low-income.
- Income Limits (2025):~$30,258/year (50% AMI, varies by county).
- Asset Limits:Not strictly assessed; home value considered.
- NC Specifics:Forgivable at $2,000/year; statewide via local partners.
Benefits without Contact:
- Services: Repairs (~$8,000-$12,000 avg.) for safety (e.g., roofs, heating, accessibility).
North Carolina Special Assistance
State/County Special Assistance (SA)
Requirements:
- General:Age 65+ (or disabled), NC resident, in licensed adult care home, low-income.
- Income Limits (2025):~$1,255/month (individual, 100% FPL); varies by facility rate.
- Asset Limits:$2,000 (individual).
- NC Specifics:Covers assisted living; counties supplement state funds.
Benefits without Contact:
- Services: Cash (~$1,200-$1,500/month) for room/board; Medicaid covers care services.
Contact Us
Compare
Communities
No communities selected
Beds shows the number of beds currently filled in each community agianst the total number of beds. Higher occupied beds usually indicates strong demand and reputation, while lower occupancy may suggest more availability for new residents.
What questions do you have about Willow Ridge?
We’ll help you with pricing, availability, and anything else you need.
Who we are
Your Senior Care Partner, Every Step of the Way
We help families find affordable senior communities and unlock same day discounts, Medicaid, and Medicare options tailored to your needs.
Contact us Today
Homes near Charlotte, NC
Briar Creek Health Center at The Barclay at SouthPark
Mecklenburg County, North Carolina
Brookdale Carriage Club Providence
Charlotte, North Carolina
Brookdale South Charlotte
Charlotte, North Carolina
Brookdale South Park
Charlotte, North Carolina
Charter Senior Living of Charlotte
Charlotte, North Carolina
Legacy Heights Senior Living Community
Charlotte, North Carolina
Preston House
Charlotte, North Carolina
Summit Place of South Park
Charlotte, North Carolina
The Charlotte Assisted Living & Memory Care
Rock Hill, South Carolina
The Laurels & The Haven in Highland Creek
Charlotte, North Carolina
The Pines on Carmel Senior Living
Charlotte, North Carolina
The Post at Providence Assisted Living
Charlotte, North Carolina
Feedback
Write a review for Willow Ridge
Rate your overall experience with this community
Contact Form will Load here
