Willow Ridge

Willow Ridge is a Memory Care Home in North Carolina

Willow Ridge is a Memory Care Home in North Carolina

Willow Ridge

2040 Milton Rd, Charlotte, NC 28215 View Map

Willow Ridge is a Memory Care Home in North Carolina

Willow Ridge is a Memory Care Home in North Carolina

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Overview of Willow Ridge

Conditions that impact memory like Alzheimer’s and dementia are challenging to tackle at home, and although we want our loved ones close, this may not be the best way to care for them. Safe, secure, and calming environments like Willow Ridge Memory Care, offer memory care with skilled nursing systematically developed to provide the much needed assistance that those facing these conditions, need and deserve. Individualized programs are determined for each resident based on best fit practices, with some activities including validation therapy, reminiscence and personal history, and behavior management.

Living amenities are top-notch, allowing your loved one to live fully and comfortably with housekeeping services, tasty meals, access to a vast library, outdoor patio with a serene and scenic view, socialization hours, movie nights, fitness and artistic classes, and celebrations on special occasions. Everything and more, for your near and dear at this memory care community.

(931) 484-6129

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 3.93/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
1/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
1/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
3/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
3/5

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 52

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the North Carolina average
Occupancy rate 83.1%
Residents per day (avg) 125
Occupancy rate
83.1%
Residents per day (avg)
125

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

31% of new residents, usually for short-term rehab.

Typical stay 1 months

Private pay

35% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

34% of new residents, often for long-term daily care.

Typical stay 9 - 10 months

Finances and operations

Proprietary home
Partnership
Home revenue
$15.3M
Profit
$1.1M
Proprietary home Partnership
Home revenue
$15,305,366.00
Profit
$1,128,895.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$3.3M
21.5% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$10.9M
Total costs $14.2M
Bed community size
52-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score
Walk Score: 39 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

License Status
Active

Additional licensing details

License number: HAL-060-111
County: Mecklenburg

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Keith McGahan, Registered Agent

What does this home offer?

Housing options icon
Housing options icon

Housing Options: Private Rooms / Semi-Private Rooms

Building type icon
Building type icon

Building Type: Single-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Willow Ridge

Assisted Living Memory Care
Contact Willow Ridge

Performance summary

Key indicators of commitment to quality care and safety.

Ratings

Division Of Health Service Rating
3/4

North Carolina average: 3 stars

Scores

DHSR Score
98.50 / 200

Quality score (0-200). Higher scores indicate better performance in inspections and compliance.

North Carolina average: 98

Inspection History

In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.

36 visits/inspections

Results

32 resulted in violations

4 found no issues

Compare Memory Care around Charlotte

The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.
Brookdale Carriage Club Providence
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Charlotte
430
Yes
A+
12
BKD FM HOLDING COMPANY LLC
71.5%
$5,357,348.00
$7,291,106.00
136.1%
7.60
4/5
8.1209
3/5
4/5
5/5
Private Rooms / Semi-Private Rooms
Brookdale South Charlotte
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Charlotte
82
Yes
A+
16
-
-
-
-
-
-
-
-
-
-
-
Private Rooms / Semi-Private Rooms
Summit Place of Mooresville
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

RC

Respite Care

Mooresville
60
No
-
33
-
-
-
-
-
-
-
-
-
-
-
Private Rooms / Semi-Private Rooms
Brookdale South Park
MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Charlotte
56
Yes
A+
50
-
-
-
-
-
-
-
-
-
-
-
Apartment / Shared Apartment
Willow Ridge
MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

RC

Respite Care

Charlotte
52
No
-
39
CUPP, STEVEN
83.1%
$8,430,849.00
$2,687,694.00
31.9%
67.40
4/5
2.5746
3/5
2/5
5/5
Private Rooms / Semi-Private Rooms

Places of interest near Willow Ridge

Address 6.5 miles from city center

Address 2040 Milton Rd, Charlotte, NC 28215

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Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

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Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Financial Aid for North Carolina Seniors

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Community Alternatives Program for Disabled Adults

NC Medicaid CAP/DA

Age 65+ or disabled, North Carolina resident, Medicaid- eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

High demand; waitlists common in urban areas.

North Carolina Senior Care Options

NC SCO (via NFCSP)

Caregiver of someone 60+ (or with dementia), North Carolina resident.

No strict limit; prioritizes low-income.

Not applicable.

Limited slots; rural/urban balance.

Program of All-Inclusive Care for the Elderly (PACE)

North Carolina PACE (e.g., PACE of the Triad)

Age 55+, NC resident (specific counties), NFLOC, safe with PACE support.

~$2,829/month (Medicaid-eligible); private pay option available.

$2,000 (individual), $3,000 (couple) for Medicaid enrollees.

Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).

In-Home Aide Services

North Carolina In-Home Aide Services

Age 60+, NC resident, unable to perform 1+ ADL, at risk of nursing home placement.

No strict cap; prioritizes low-income (~$24,980/year).

Not assessed; need-based.

Family can be aides; varies by county funding.

Medicare Savings Program (MSP)

North Carolina Medicare Savings Program

Age 65+ or disabled, NC resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist; includes Extra Help for Part D.

Low-Income Energy Assistance Program (LIHEAP)

North Carolina LIHEAP

Age 60+ prioritized, NC resident, low-income household.

~$3,970/month (individual, 185% FPL).

Not assessed; income-focused.

Covers oil, gas, electric; emergency aid via Crisis Intervention Program (CIP).

Senior Community Service Employment Program (SCSEP)

North Carolina SCSEP

Age 55+, unemployed, low-income, NC resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

North Carolina VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, NC resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand in rural/urban areas.

Urgent Repair Program (URP)

North Carolina Urgent Repair Program

Age 60+ prioritized, NC resident, homeowner, low-income.

~$30,258/year (50% AMI, varies by county).

Not strictly assessed; home value considered.

Forgivable at $2,000/year; statewide via local partners.

State/County Special Assistance (SA)

North Carolina Special Assistance

Age 65+ (or disabled), NC resident, in licensed adult care home, low-income.

~$1,255/month (individual, 100% FPL); varies by facility rate.

$2,000 (individual).

Covers assisted living; counties supplement state funds.

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