Willow Valley Center for Nursing and Rehabilitation
Willow Valley Center for Nursing and Rehabilitation is a Nursing Home in North Carolina
Willow Valley Center for… is a Nursing Home in North Carolina
Willow Valley Center for Nursing and Rehabilitation
Willow Valley Center for Nursing and Rehabilitation is a Nursing Home in North Carolina
Willow Valley Center for… is a Nursing Home in North Carolina
Overview of Willow Valley Center for Nursing and Rehabilitation
Willow Valley Center is Winston-Salem’s premier health and rehabilitation center. A comprehensive community that presents a resort-like lifestyle with world-class hospitality offered to each unique individual with personal needs. The health and rehabilitation center’s nursing approach is focused on comprehensive therapies that contribute to a speedy recovery. Willow Valley is known for its world-class hospitality balanced with small-town charm.
The elegant nursing home creates an atmosphere where residents thrive and are enriched with quality skilled nursing care. With an emphasis on skilled nursing and rehabilitation specialty with long-term and short-term care services. Amenities include a library, a courtyard, a family visitation room, daily meals provided, and a hair salon.
Home Information
Willow Valley Center for Nursing and Rehabilitation
Types of Care at Willow Valley Center for Nursing and Rehabilitation
Skilled Nursing
Assisted Living
Comparison Chart
The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.Compare Nursing Homes around Winston-salem
Oak Forest Health and Rehabilitation Center
AL
For seniors needing help with daily tasks but not full-time nursing.
MC
Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
RC
Respite Care
Winston-Salem
170
No
-
5
-
81.4%
$20,873,099.00
$5,298,669.00
25.4%
157.10
1/5
3.4398
2/5
1/5
1/5
3
Mill Creek Center for Nursing & Rehabilitation
AL
For seniors needing help with daily tasks but not full-time nursing.
N
Nursing
Winston-Salem
66
No
-
24
BAILEY, BRITTANY
87.0%
$8,546,248.00
$2,487,323.00
29.1%
62.30
1/5
3.6436
1/5
2/5
1/5
2
Willow Valley Center for Nursing and Rehabilitation
AL
For seniors needing help with daily tasks but not full-time nursing.
N
Nursing
Winston-Salem
-
No
-
62
-
-
-
-
-
-
-
-
-
-
-
-
Brighton Gardens of Winston-Salem
AL
For seniors needing help with daily tasks but not full-time nursing.
IL
For self-sufficient seniors seeking community and minimal assistance.
MC
Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
24/7 care needed
Winston-Salem
115
Yes
B-
47
-
-
-
-
-
-
-
-
-
-
-
-
Peace Haven Assisted Living
AL
For seniors needing help with daily tasks but not full-time nursing.
Winston-Salem
5
No
-
44
-
-
-
-
-
-
-
-
-
-
-
-
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Willow Valley Center for Nursing and Rehabilitation Reviews
Share your thoughts and experiences about Willow Valley Center for Nursing and Rehabilitation. Let’s celebrate the stories that make a difference!
Leigh Costner
Do your research. Willow Valley has almost $900,000 in fines in the past 3 years. My mom died in 2025 from an untested and untreated, very common infection that all nursing homes are aware of. Nursing staff, nursing manager, and nursing director should lose their jobs. The state should quit fining this place and shut them down.What do you like most about living here?
Answer: My Mom Died, what do you think
Are there enough caregivers to handle the residents' needs, especially during emergencies?
Answer: No
Are the common areas pleasant and comfortable for socializing or relaxing?
Answer: No
How would you rate the quality and variety of the meals? (1-5)
Answer: 1
Are special diets handled well?
Answer: No
Is the dining schedule flexible enough to meet your preferences?
Answer: No
How do you feel about the level of social interaction available with other residents?
Answer: NA
How was the units offered in this community?
Answer: NA
Do you feel safe living in this community?
Answer: No
How well do you think the community handles emergencies or unexpected events?
Answer: My Mother died from a UTI that she had for DAYS. They didn't test or treat her. I even spoke to the nursing director and asked that the test her right away.
Are there any hidden fees or unexpected charges?
Answer: NA
Would you recommend this community to others looking for senior living options?
Answer: No. Absolutely not
Is there anything you wish you knew before moving in?
Answer: Believe what your eyes tell you
Do your research. Willow Valley has almost $900,000 in fines in the past 3 years. My mom died in 2025 from an untested and untreated, very common infection that all nursing homes are aware of. Nursing staff, nursing manager, and nursing director should lose their jobs. The state should quit fining this place and shut them down.What do you like most about living here?
Answer: My Mom Died, what do you think
Are there enough caregivers to handle the residents' needs, especially during emergencies?
Answer: No
Are the common areas pleasant and comfortable for socializing or relaxing?
Answer: No
How would you rate the quality and variety of the meals? (1-5)
Answer: 1
Are special diets handled well?
Answer: No
Is the dining schedule flexible enough to meet your preferences?
Answer: No
How do you feel about the level of social interaction available with other residents?
Answer: NA
How was the units offered in this community?
Answer: NA
Do you feel safe living in this community?
Answer: No
How well do you think the community handles emergencies or unexpected events?
Answer: My Mother died from a UTI that she had for DAYS. They didn't test or treat her. I even spoke to the nursing director and asked that the test her right away.
Are there any hidden fees or unexpected charges?
Answer: NA
Would you recommend this community to others looking for senior living options?
Answer: No. Absolutely not
Is there anything you wish you knew before moving in?
Answer: Believe what your eyes tell you
Jhonnifer Abarao
I highly recommend Willow Valley Center for Nursing and Rehabilitation under Alliance Health Group. I currently work here as the Assistant Director of Nursing and have been with the facility for about eight months.Like anyone starting in a new role, I was initially anxious as I adjusted to my colleagues, leadership, and the overall culture. However, within my first three months, I truly felt welcomed by the administrative team, nurses, and CNAs. That sense of belonging made a real difference.I have seen meaningful and positive changes since the facility has been led by Ms. Lily, our Nursing Home Administrator, and Ms. Dana, our Director of Nursing. Their leadership style is open, compassionate, and respectful. They genuinely listen to staff concerns, residents, and families, and they take action promptly and fairly. Decisions are made without bias and are guided by established processes, corporate standards, and state and federal regulations.What stands out most to me is the culture of respect. At Willow Valley, respect is practiced daily through open communication and professionalism. Staff members are encouraged to share their perspectives, and conversations happen without judgment. Leadership is approachable, and when challenges arise, they are addressed through dialogue rather than harsh or reactive measures.There is no such thing as a perfect nursing home, and that is a reality in healthcare. As an immigrant Filipino nurse, I can honestly say I have not experienced difficulty adjusting to the workplace culture here. People are respectful, professional, and supportive in their own ways. When frustrations occur, the DON and administrator are always available to talk openly with staff, reinforcing teamwork and harmony.Compensation matters, but it is not the only reason people stay. Strong working relationships, mutual respect, and supportive leadership are just as important. Salary structures and increases here are transparent and performance-based.What do you like most about living here?
Answer: Diversity
Are there enough caregivers to handle the residents' needs, especially during emergencies?
Answer: Yes
Are the common areas pleasant and comfortable for socializing or relaxing?
Answer: Yes
How would you rate the quality and variety of the meals? (1-5)
Answer: 4
Are special diets handled well?
Answer: Yes
Is the dining schedule flexible enough to meet your preferences?
Answer: Yes
How do you feel about the level of social interaction available with other residents?
Answer: I believe social interactions is so vague and will really based on persons experiences and how they see the facility for them selves. What is quality to you might not be quality to me but What I see its nice here is the heart that is compassionate and the ears that listens to family and staffs.
How was the units offered in this community?
Answer: good as per availability and request.
Do you feel safe living in this community?
Answer: Yes
How well do you think the community handles emergencies or unexpected events?
Answer: Handles with teamwork with Nurses, CNAs, NPs and the community through EMS.
Are there any hidden fees or unexpected charges?
Answer: none
Would you recommend this community to others looking for senior living options?
Answer: yes
Is there anything you wish you knew before moving in?
Answer: none
I highly recommend Willow Valley Center for Nursing and Rehabilitation under Alliance Health Group. I currently work here as the Assistant Director of Nursing and have been with the facility for about eight months.Like anyone starting in a new role, I was initially anxious as I adjusted to my colleagues, leadership, and the overall culture. However, within my first three months, I truly felt welcomed by the administrative team, nurses, and CNAs. That sense of belonging made a real difference.I have seen meaningful and positive changes since the facility has been led by Ms. Lily, our Nursing Home Administrator, and Ms. Dana, our Director of Nursing. Their leadership style is open, compassionate, and respectful. They genuinely listen to staff concerns, residents, and families, and they take action promptly and fairly. Decisions are made without bias and are guided by established processes, corporate standards, and state and federal regulations.What stands out most to me is the culture of respect. At Willow Valley, respect is practiced daily through open communication and professionalism. Staff members are encouraged to share their perspectives, and conversations happen without judgment. Leadership is approachable, and when challenges arise, they are addressed through dialogue rather than harsh or reactive measures.There is no such thing as a perfect nursing home, and that is a reality in healthcare. As an immigrant Filipino nurse, I can honestly say I have not experienced difficulty adjusting to the workplace culture here. People are respectful, professional, and supportive in their own ways. When frustrations occur, the DON and administrator are always available to talk openly with staff, reinforcing teamwork and harmony.Compensation matters, but it is not the only reason people stay. Strong working relationships, mutual respect, and supportive leadership are just as important. Salary structures and increases here are transparent and performance-based.What do you like most about living here?
Answer: Diversity
Are there enough caregivers to handle the residents' needs, especially during emergencies?
Answer: Yes
Are the common areas pleasant and comfortable for socializing or relaxing?
Answer: Yes
How would you rate the quality and variety of the meals? (1-5)
Answer: 4
Are special diets handled well?
Answer: Yes
Is the dining schedule flexible enough to meet your preferences?
Answer: Yes
How do you feel about the level of social interaction available with other residents?
Answer: I believe social interactions is so vague and will really based on persons experiences and how they see the facility for them selves. What is quality to you might not be quality to me but What I see its nice here is the heart that is compassionate and the ears that listens to family and staffs.
How was the units offered in this community?
Answer: good as per availability and request.
Do you feel safe living in this community?
Answer: Yes
How well do you think the community handles emergencies or unexpected events?
Answer: Handles with teamwork with Nurses, CNAs, NPs and the community through EMS.
Are there any hidden fees or unexpected charges?
Answer: none
Would you recommend this community to others looking for senior living options?
Answer: yes
Is there anything you wish you knew before moving in?
Answer: none
Places of interest near Willow Valley Center for Nursing and Rehabilitation
1.9 miles from city center
1900 W 1st St, Winston-Salem, NC 27104
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Guides for Better Senior Living
From costs to care, explore the most important topics to make informed decisions about your future.
Claim What’s Yours: Financial Aid for North Carolina Seniors
Program
State Program Name
Eligibility
Benefits
Community Alternatives Program for Disabled Adults
NC Medicaid CAP/DA
Official government program page
- General: Age 65+ or disabled, North Carolina resident, Medicaid- eligible, nursing home-level care need.
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- NC Specifics: High demand; waitlists common in urban areas.
- Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($60/day), home modifications ($1,500 avg.).
North Carolina Senior Care Options
NC SCO (via NFCSP)
- General: Caregiver of someone 60+ (or with dementia), North Carolina resident.
- Income Limits: No strict limit; prioritizes low-income.
- Asset Limits: Not applicable.
- NC Specifics: Limited slots; rural/urban balance.
- Services: In-home respite (4-6 hours/day), adult day care (~$60/day), short-term facility care (up to 5 days).
Program of All-Inclusive Care for the Elderly (PACE)
North Carolina PACE (e.g., PACE of the Triad)
Official government program page
- General: Age 55+, NC resident (specific counties), NFLOC, safe with PACE support.
- Income Limits (2025): ~$2,829/month (Medicaid-eligible); private pay option available.
- Asset Limits: $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
- NC Specifics: Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).
- Services: Personal care (5-7 hours/day), medical care, meals, transportation, respite, therapies.
In-Home Aide Services
North Carolina In-Home Aide Services
Official government program page
- General: Age 60+, NC resident, unable to perform 1+ ADL, at risk of nursing home placement.
- Income Limits (2025): No strict cap; prioritizes low-income (~$24,980/year).
- Asset Limits: Not assessed; need-based.
- NC Specifics: Family can be aides; varies by county funding.
- Services: Personal care (5-20 hours/week), meal prep, respite (~5 days/year), errands.
Medicare Savings Program (MSP)
North Carolina Medicare Savings Program
Official government program page
- General: Age 65+ or disabled, NC resident, Medicare Part A/B.
- Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
- Asset Limits: $9,430 (individual), $14,130 (couple).
- NC Specifics: Three tiers; no waitlist; includes Extra Help for Part D.
- Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Low-Income Energy Assistance Program (LIHEAP)
North Carolina LIHEAP
Official government program page
- General: Age 60+ prioritized, NC resident, low-income household.
- Income Limits (2025): ~$3,970/month (individual, 185% FPL).
- Asset Limits: Not assessed; income-focused.
- NC Specifics: Covers oil, gas, electric; emergency aid via Crisis Intervention Program (CIP).
- Services: Heating/cooling aid ($300-$1,000/season), emergency fuel ($600 max via CIP).
Senior Community Service Employment Program (SCSEP)
North Carolina SCSEP
Official government program page
- General: Age 55+, unemployed, low-income, NC resident.
- Income Limits (2025): ~$1,983/month (125% FPL).
- Asset Limits: Not specified; income-focused.
- NC Specifics: Priority for veterans, rural residents; AARP partnership.
- Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
North Carolina VA Aid and Attendance/Housebound
- General: Age 65+ or disabled veteran/spouse, NC resident, wartime service, need for ADL help (A&A) or homebound.
- Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
- Asset Limits: ~$155,356 (net worth limit).
- NC Specifics: High veteran demand in rural/urban areas.
- Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
Urgent Repair Program (URP)
North Carolina Urgent Repair Program
Official government program page
- General: Age 60+ prioritized, NC resident, homeowner, low-income.
- Income Limits (2025): ~$30,258/year (50% AMI, varies by county).
- Asset Limits: Not strictly assessed; home value considered.
- NC Specifics: Forgivable at $2,000/year; statewide via local partners.
- Services: Repairs (~$8,000-$12,000 avg.) for safety (e.g., roofs, heating, accessibility).
State/County Special Assistance (SA)
North Carolina Special Assistance
Official government program page
- General: Age 65+ (or disabled), NC resident, in licensed adult care home, low-income.
- Income Limits (2025): ~$1,255/month (individual, 100% FPL); varies by facility rate.
- Asset Limits: $2,000 (individual).
- NC Specifics: Covers assisted living; counties supplement state funds.
- Services: Cash (~$1,200-$1,500/month) for room/board; Medicaid covers care services.
Claim What’s Yours Financial Aid for North Carolina Seniors
NC Medicaid CAP/DA
Community Alternatives Program for Disabled Adults
Requirements:
General:Age 65+ or disabled, North Carolina resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025):~$2,829/month (300% FBR, individual).- Asset Limits:$2,000 (individual), $3,000 (couple).
NC Specifics:High demand; waitlists common in urban areas.
Benefits without Contact:
- Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($60/day), home modifications ($1,500 avg.).
NC SCO (via NFCSP)
North Carolina Senior Care Options
Requirements:
- General:Caregiver of someone 60+ (or with dementia), North Carolina resident.
- Income Limits:No strict limit; prioritizes low-income.
- Asset Limits:Not applicable.
- NC Specifics:Limited slots; rural/urban balance.
Benefits without Contact:
- Services: In-home respite (4-6 hours/day), adult day care (~$60/day), short-term facility care (up to 5 days).
North Carolina PACE (e.g., PACE of the Triad)
Program of All-Inclusive Care for the Elderly (PACE)
Requirements:
- General:Age 55+, NC resident (specific counties), NFLOC, safe with PACE support.
- Income Limits (2025):~$2,829/month (Medicaid-eligible); private pay option available.
- Asset Limits:$2,000 (individual), $3,000 (couple) for Medicaid enrollees.
- NC Specifics:Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).
Benefits without Contact:
- Services: Personal care (5-7 hours/day), medical care, meals, transportation, respite, therapies.
North Carolina In-Home Aide Services
In-Home Aide Services
Requirements:
- General:Age 60+, NC resident, unable to perform 1+ ADL, at risk of nursing home placement.
- Income Limits (2025):No strict cap; prioritizes low-income (~$24,980/year).
- Asset Limits:Not assessed; need-based.
- NC Specifics:Family can be aides; varies by county funding.
Benefits without Contact:
- Services: Personal care (5-20 hours/week), meal prep, respite (~5 days/year), errands.
North Carolina Medicare Savings Program
Medicare Savings Program (MSP)
Requirements:
- General:Age 65+ or disabled, NC resident, Medicare Part A/B.
- Income Limits (2025):~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
- Asset Limits:$9,430 (individual), $14,130 (couple).
- NC Specifics:Three tiers; no waitlist; includes Extra Help for Part D.
Benefits without Contact:
- Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
North Carolina LIHEAP
Low-Income Energy Assistance Program (LIHEAP)
Requirements:
- General:Age 60+ prioritized, NC resident, low-income household.
- Income Limits (2025):~$3,970/month (individual, 185% FPL).
- Asset Limits:Not assessed; income-focused.
- NC Specifics:Covers oil, gas, electric; emergency aid via Crisis Intervention Program (CIP).
Benefits without Contact:
- Services: Heating/cooling aid ($300-$1,000/season), emergency fuel ($600 max via CIP).
North Carolina SCSEP
Senior Community Service Employment Program (SCSEP)
Requirements:
- General:Age 55+, unemployed, low-income, NC resident.
- Income Limits (2025):~$1,983/month (125% FPL).
- Asset Limits:Not specified; income-focused.
- NC Specifics:Priority for veterans, rural residents; AARP partnership.
Benefits without Contact:
- Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
North Carolina VA Aid and Attendance/Housebound
VA Aid and Attendance (A&A) and Housebound Benefits
Requirements:
- General:Age 65+ or disabled veteran/spouse, NC resident, wartime service, need for ADL help (A&A) or homebound.
- Income Limits (2025):Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
- Asset Limits:~$155,356 (net worth limit).
- NC Specifics:High veteran demand in rural/urban areas.
Benefits without Contact:
- Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
North Carolina Urgent Repair Program
Urgent Repair Program (URP)
Requirements:
- General:Age 60+ prioritized, NC resident, homeowner, low-income.
- Income Limits (2025):~$30,258/year (50% AMI, varies by county).
- Asset Limits:Not strictly assessed; home value considered.
- NC Specifics:Forgivable at $2,000/year; statewide via local partners.
Benefits without Contact:
- Services: Repairs (~$8,000-$12,000 avg.) for safety (e.g., roofs, heating, accessibility).
North Carolina Special Assistance
State/County Special Assistance (SA)
Requirements:
- General:Age 65+ (or disabled), NC resident, in licensed adult care home, low-income.
- Income Limits (2025):~$1,255/month (individual, 100% FPL); varies by facility rate.
- Asset Limits:$2,000 (individual).
- NC Specifics:Covers assisted living; counties supplement state funds.
Benefits without Contact:
- Services: Cash (~$1,200-$1,500/month) for room/board; Medicaid covers care services.
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