Nursing Home

Willow Valley Center for Nursing and Rehabilitation

Nursing Home

Willow Valley Center for Nursing and Rehabilitation

1900 W 1st St, Winston-Salem, NC 27104 View map
Overview of Willow Valley Center for Nursing and Rehabilitation

Willow Valley Center is Winston-Salem’s premier health and rehabilitation center. A comprehensive community that presents a resort-like lifestyle with world-class hospitality offered to each unique individual with personal needs. The health and rehabilitation center’s nursing approach is focused on comprehensive therapies that contribute to a speedy recovery. Willow Valley is known for its world-class hospitality balanced with small-town charm.

The elegant nursing home creates an atmosphere where residents thrive and are enriched with quality skilled nursing care. With an emphasis on skilled nursing and rehabilitation specialty with long-term and short-term care services. Amenities include a library, a courtyard, a family visitation room, daily meals provided, and a hair salon.

Staffing hours breakdown

Info Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Staff type Facility State avg National avg
Registered Nurse (RN) Info Registered nurse hours per resident per day. 13m per day 23m per day 29m per day
Walk Score
Walk Score: 62 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Care Services

Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Independent Living
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
Short-Term Rehab

All Levels of Care

Short-Term Rehab
Long-Term Care
Memory Care
Orthopedic Rehab
Post-Acute Care
Respite Care

Programs & Activities

Specific Programs
Short-Term Rehab, Long-Term Care, Memory Care, Orthopedic Rehab, Post-Acute Care, Respite Care

Types of Care at Willow Valley Center for Nursing and Rehabilitation

Skilled Nursing Assisted Living
Contact Willow Valley Center for Nursing and Rehabilitation

Compare Nursing Homes around Winston-salem

The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.
Oak Forest Health and Rehabilitation Center
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

RC

Respite Care

Winston-Salem
170
-
5
-
78.6%
$20,109,418.00
$6,349,211.00
31.6%
157.10
1/5
3.4398
2/5
1/5
1/5
3
34
4
+12%
-13%
+3%
Mill Creek Center for Nursing & Rehabilitation
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

N

Nursing

Winston-Salem
80
-
24
BAILEY, BRITTANY
74.2%
$8,976,957.00
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35%
62.30
1/5
3.6436
1/5
2/5
1/5
2
45
3
-2%
-8%
-3%
Willow Valley Center for Nursing and Rehabilitation
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

N

Nursing

Winston-Salem
-
-
62
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Brighton Gardens of Winston-Salem
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Winston-Salem
115
B-
47
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Homestead Hills Assisted Living
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

NC 27103
66
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-

Willow Valley Center for Nursing and Rehabilitation Reviews

Share your thoughts and experiences about Willow Valley Center for Nursing and Rehabilitation. Let’s celebrate the stories that make a difference!
Reviewer avatar
Leigh Costner
Do your research. Willow Valley has almost $900,000 in fines in the past 3 years. My mom died in 2025 from an untested and untreated, very common infection that all nursing homes are aware of. Nursing staff, nursing manager, and nursing director should lose their jobs. The state should quit fining this place and shut them down.What do you like most about living here? Answer: My Mom Died, what do you think Are there enough caregivers to handle the residents' needs, especially during emergencies? Answer: No Are the common areas pleasant and comfortable for socializing or relaxing? Answer: No How would you rate the quality and variety of the meals? (1-5) Answer: 1 Are special diets handled well? Answer: No Is the dining schedule flexible enough to meet your preferences? Answer: No How do you feel about the level of social interaction available with other residents? Answer: NA How was the units offered in this community? Answer: NA Do you feel safe living in this community? Answer: No How well do you think the community handles emergencies or unexpected events? Answer: My Mother died from a UTI that she had for DAYS. They didn't test or treat her. I even spoke to the nursing director and asked that the test her right away. Are there any hidden fees or unexpected charges? Answer: NA Would you recommend this community to others looking for senior living options? Answer: No. Absolutely not Is there anything you wish you knew before moving in? Answer: Believe what your eyes tell you
Reviewer avatar
Jhonnifer Abarao
I highly recommend Willow Valley Center for Nursing and Rehabilitation under Alliance Health Group. I currently work here as the Assistant Director of Nursing and have been with the facility for about eight months.Like anyone starting in a new role, I was initially anxious as I adjusted to my colleagues, leadership, and the overall culture. However, within my first three months, I truly felt welcomed by the administrative team, nurses, and CNAs. That sense of belonging made a real difference.I have seen meaningful and positive changes since the facility has been led by Ms. Lily, our Nursing Home Administrator, and Ms. Dana, our Director of Nursing. Their leadership style is open, compassionate, and respectful. They genuinely listen to staff concerns, residents, and families, and they take action promptly and fairly. Decisions are made without bias and are guided by established processes, corporate standards, and state and federal regulations.What stands out most to me is the culture of respect. At Willow Valley, respect is practiced daily through open communication and professionalism. Staff members are encouraged to share their perspectives, and conversations happen without judgment. Leadership is approachable, and when challenges arise, they are addressed through dialogue rather than harsh or reactive measures.There is no such thing as a perfect nursing home, and that is a reality in healthcare. As an immigrant Filipino nurse, I can honestly say I have not experienced difficulty adjusting to the workplace culture here. People are respectful, professional, and supportive in their own ways. When frustrations occur, the DON and administrator are always available to talk openly with staff, reinforcing teamwork and harmony.Compensation matters, but it is not the only reason people stay. Strong working relationships, mutual respect, and supportive leadership are just as important. Salary structures and increases here are transparent and performance-based.What do you like most about living here? Answer: Diversity Are there enough caregivers to handle the residents' needs, especially during emergencies? Answer: Yes Are the common areas pleasant and comfortable for socializing or relaxing? Answer: Yes How would you rate the quality and variety of the meals? (1-5) Answer: 4 Are special diets handled well? Answer: Yes Is the dining schedule flexible enough to meet your preferences? Answer: Yes How do you feel about the level of social interaction available with other residents? Answer: I believe social interactions is so vague and will really based on persons experiences and how they see the facility for them selves. What is quality to you might not be quality to me but What I see its nice here is the heart that is compassionate and the ears that listens to family and staffs. How was the units offered in this community? Answer: good as per availability and request. Do you feel safe living in this community? Answer: Yes How well do you think the community handles emergencies or unexpected events? Answer: Handles with teamwork with Nurses, CNAs, NPs and the community through EMS. Are there any hidden fees or unexpected charges? Answer: none Would you recommend this community to others looking for senior living options? Answer: yes Is there anything you wish you knew before moving in? Answer: none

Places of interest near Willow Valley Center for Nursing and Rehabilitation

Address 1.9 miles from city center — 0.46 miles to nearest hospital (Atrium Health Wake Forest Baptist | Brenner Children's Hospital)

Address 1900 W 1st St, Winston-Salem, NC 27104

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Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

Long-stay resident measures
Below average Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 1.47
17% better than North Carolina average

North Carolina average: 1.77

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 1.23
32% better than North Carolina average

North Carolina average: 1.82

Short-stay resident measures
Significantly below average Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 25.1%
10% worse than North Carolina average

North Carolina average: 22.9%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 13.3%
In line with North Carolina average

North Carolina average: 13.2%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 2.1%
177% worse than North Carolina average

North Carolina average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 30.4%
43% worse than North Carolina average

North Carolina average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 25.1%
50% worse than North Carolina average

North Carolina average: 50.6%

Guides for Better Senior Living

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Financial Aid for North Carolina Seniors

Get financial aid guidance

Community Alternatives Program for Disabled Adults

NC Medicaid CAP/DA

Age 65+ or disabled, North Carolina resident, Medicaid- eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

High demand; waitlists common in urban areas.

North Carolina Senior Care Options

NC SCO (via NFCSP)

Caregiver of someone 60+ (or with dementia), North Carolina resident.

No strict limit; prioritizes low-income.

Not applicable.

Limited slots; rural/urban balance.

Program of All-Inclusive Care for the Elderly (PACE)

North Carolina PACE (e.g., PACE of the Triad)

Age 55+, NC resident (specific counties), NFLOC, safe with PACE support.

~$2,829/month (Medicaid-eligible); private pay option available.

$2,000 (individual), $3,000 (couple) for Medicaid enrollees.

Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).

In-Home Aide Services

North Carolina In-Home Aide Services

Age 60+, NC resident, unable to perform 1+ ADL, at risk of nursing home placement.

No strict cap; prioritizes low-income (~$24,980/year).

Not assessed; need-based.

Family can be aides; varies by county funding.

Medicare Savings Program (MSP)

North Carolina Medicare Savings Program

Age 65+ or disabled, NC resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist; includes Extra Help for Part D.

Low-Income Energy Assistance Program (LIHEAP)

North Carolina LIHEAP

Age 60+ prioritized, NC resident, low-income household.

~$3,970/month (individual, 185% FPL).

Not assessed; income-focused.

Covers oil, gas, electric; emergency aid via Crisis Intervention Program (CIP).

Senior Community Service Employment Program (SCSEP)

North Carolina SCSEP

Age 55+, unemployed, low-income, NC resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

North Carolina VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, NC resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand in rural/urban areas.

Urgent Repair Program (URP)

North Carolina Urgent Repair Program

Age 60+ prioritized, NC resident, homeowner, low-income.

~$30,258/year (50% AMI, varies by county).

Not strictly assessed; home value considered.

Forgivable at $2,000/year; statewide via local partners.

State/County Special Assistance (SA)

North Carolina Special Assistance

Age 65+ (or disabled), NC resident, in licensed adult care home, low-income.

~$1,255/month (individual, 100% FPL); varies by facility rate.

$2,000 (individual).

Covers assisted living; counties supplement state funds.