Tucked amidst the vibrant city of Flint, Michigan, Willowbrook Manor stands as a testament to the power of genuine care. Here, the commitment to holistic care knows no bounds. The team understands that healing extends beyond physical recovery. With state-of-the-art amenities and a compassionate approach, they go above and beyond to empower residents to reclaim their lives. From specialized treatments like tube feeding, IV therapy, wound care management, and dialysis care, to an array of comprehensive medical services such as x-ray, pharmacy, and laboratory facilities, every aspect is tailored to meet the unique needs of each individual. Their captivating fish aquarium adds a touch of serenity, while unlimited visiting hours ensure cherished connections remain unbroken. For personal grooming needs, there’s an on-site beautician and barber shop, while elegant social dining areas, an inviting Internet café, and a cozy library with a crackling fireplace foster camaraderie and relaxation. A visit to Willowbrook Manor reveals not only its immaculate surroundings but also the boundless dedication that sets it apart.
The staff at Willowbrook Manor are generally praised for their friendliness, compassion, and dedication to providing attentive care, which contributes to a warm and welcoming atmosphere. However, there are concerns about staffing levels in the short-term section, particularly regarding the high patient-to-nurse ratio, which may impact the quality of care.
Quality of lifeCare & staff
Cleanliness, hygiene, and facility upkeep
The facility is consistently described as clean, well-maintained, and aesthetically pleasing, enhancing the overall experience for residents and visitors.
Cleanliness
Personalized attention and individual support
There are mixed opinions on the management and policies at Willowbrook Manor. While some appreciate the professional and supportive environment, others have raised issues with restrictive policies on recording and communication, as well as perceived apathy from certain staff members, suggesting variability in the management's responsiveness to patient and family concerns.
Personal attentionCommunityCare & staff
Quality ratings
Measured by Centers for Medicare & Medicaid Services (CMS)
Nurse hours per resident4.12/day
Overall ratingOfficial CMS rating based on health inspections, staffing and quality measures.
2/5
Health InspectionOfficial CMS rating based on deficiencies found during state health inspections.
2/5
StaffingOfficial CMS rating based on nurse staffing hours per resident per day.
4/5
Quality MeasuresOfficial CMS rating based on clinical outcomes for residents.
4/5
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds130
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
18% of new residents, usually for short-term rehab.
Typical stay1 months
Private pay
82% of new residents, often for short stays.
Typical stay2 - 3 months
Finances and operations
Proprietary home
Corporation
Home revenue
$28.0M
Loss
-$518.4K
Proprietary home Corporation
Home revenue
$27,955,988.00
Loss
$-518,435.00
Payroll costsThe portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$7.6M
27.1% of revenue
Other operating costsAll remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$20.9M
Total costs$28.5M
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Certification details
License Number:235550
Owner Name:PEDROTTI, REBECCA
Rural vs. Urban:Urban
County:GENESEE
Type of Control:Proprietary — Corporation
Source: Centers for Medicare & Medicaid Services (CMS) and State data
Who this home usually serves
This view explains the types of residents this home most often serves, based on who is admitted and discharged over time. It reflects patterns, not individual cases.
Admissions
Indicate who is most often coming into the home.
Total555
PERCENTAGES
Medicare18%
Private Pay82%
Discharges
Show who is most often leaving the home, and under which coverage.
Total557
PERCENTAGES
Medicare18%
Private Pay82%
How we assess these insights
We analyze official CMS data and reported admissions information to understand the types of residents a nursing home most often serves.
This includes
Medicare, Medicaid, and private-pay admissions
Number of nights covered by each payment type
Typical length of stay
How we calculate length of stay
We calculate length of stay separately for each payment type (Medicare, Medicaid and private) by dividing total number of nights by total number of admissions.
What "optimal for" means
The tags you see are guidance, not recommendations. They highlight scenarios where this home's care model, stay length and payer mix may align well with certain needs.