Tucked amidst the vibrant city of Flint, Michigan, Willowbrook Manor stands as a testament to the power of genuine care. Here, the commitment to holistic care knows no bounds. The team understands that healing extends beyond physical recovery. With state-of-the-art amenities and a compassionate approach, they go above and beyond to empower residents to reclaim their lives. From specialized treatments like tube feeding, IV therapy, wound care management, and dialysis care, to an array of comprehensive medical services such as x-ray, pharmacy, and laboratory facilities, every aspect is tailored to meet the unique needs of each individual. Their captivating fish aquarium adds a touch of serenity, while unlimited visiting hours ensure cherished connections remain unbroken. For personal grooming needs, there’s an on-site beautician and barber shop, while elegant social dining areas, an inviting Internet café, and a cozy library with a crackling fireplace foster camaraderie and relaxation. A visit to Willowbrook Manor reveals not only its immaculate surroundings but also the boundless dedication that sets it apart.
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What families are saying
Overall quality of life and resident wellbeing
The staff at Willowbrook Manor are generally praised for their friendliness, compassion, and dedication to providing attentive care, which contributes to a warm and welcoming atmosphere. However, there are concerns about staffing levels in the short-term section, particularly regarding the high patient-to-nurse ratio, which may impact the quality of care.
Quality of lifeCare & staff
Cleanliness, hygiene, and facility upkeep
The facility is consistently described as clean, well-maintained, and aesthetically pleasing, enhancing the overall experience for residents and visitors.
Cleanliness
Personalized attention and individual support
There are mixed opinions on the management and policies at Willowbrook Manor. While some appreciate the professional and supportive environment, others have raised issues with restrictive policies on recording and communication, as well as perceived apathy from certain staff members, suggesting variability in the management's responsiveness to patient and family concerns.
Personal attentionCommunityCare & staff
Home Information Willowbrook Manor
No benchmark data is available for Occupancy. No benchmark data is available for Beds. No benchmark data is available for Avg. Length of Stay.
No benchmark data is available for Home Revenue. No benchmark data is available for Payroll Costs. No benchmark data is available for Total Income.
No benchmark data is available for Medicare Nights. No benchmark data is available for Medicaid Nights. No benchmark data is available for Private Pay Nights.
Occupancy
Beds
130
Occupancy
88.7%
Total Bed Days Available
47450
Avg. Length of Stay
81 days
Avg. Residents per Day
117
Finance
Home Revenue
$25,376,804.00
Payroll Costs
$6,436,494.00
Profit
$-913,994.00
Total Costs
$1,618,734.00
Payroll % of Revenue
Percentage of home revenue spent on payroll costs.
25.4%
House Specifics:
CCN
235550
Owner Name
PEDROTTI, REBECCA
Rural vs. Urban
Urban
County
Genesee
Type of Control
Voluntary Nonprofit — Church
Operations
Total Admissions
512
Total Discharges
501
% Medicare Admissions
20%
% Private Pay Admissions
80%
% Medicare Discharges
20%
% Private Pay Discharges
80%
Quality Ratings
Overall Rating
CMS 5-star rating based on health inspections, staffing, and quality measures.
2 / 5
Health Inspection Rating
Rating based on deficiencies found during state health inspections.
2 / 5
Staffing Rating
Rating based on nurse staffing hours per resident per day.
4 / 5
QM Rating
Quality Measures rating based on clinical outcomes for residents.
4 / 5
Nurse Hours / Resident / Day
Adjusted total nurse staffing hours per resident per day.
4.12 hrs
Number of Fines
3
Medicaid, Medicare & Private
Medicare Nights
Number of resident nights paid by Medicare for short-term or rehab care.
3408
Medicaid Nights
Resident nights covered by Medicaid for long-term care or support services.
3408
Free Market Nights
Nights paid privately by residents or families, without Medicare/Medicaid coverage.
37296
Walk Score: 10 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.