Occupancy rate
90%
In line with Oregon averageMostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Nursing Home
Willowbrook Post Acute
Willowbrook Post Acute is a skilled nursing and rehabilitation facility located in Pendleton, Oregon. The team is committed to providing high-quality care in a safe environment, ensuring residents feel secure and comfortable. They offer a wide range of services and amenities to support recovery and rehabilitation.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
59
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
89.8%
Residents per day (avg)
48
Occupancy rate
89.8%
Residents per day (avg)
48
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
61% of new residents, usually for short-term rehab.
Typical stay
25 days
Private pay
18% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
20% of new residents, often for long-term daily care.
Typical stay
7 - 8 months
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$9.4M
Profit
$862.8K
Privately-owned community
Operated by a business corporation.
Home revenue
$9,398,989.00
Profit
$862,844.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$2.8M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$5.6M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$8.5M
59-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
1 year in operation
A newer community that may feature more recent facilities and programs.
About this community
Occupancy
In line with Oregon averageOccupied beds
53 / 59
Average residents
55 per day
License details
Facility type
Snf/nf Dual Cert
Status
Active
Issuance
September 1, 2024
County:
Umatilla
Additional licensing details
CMS Certification Number:
385201
Awards:
4-Star Staffing Medicare Rating
Ownership & operating entity
Willowbrook Post Acute is administrated by Nicholas Baker.
Owner name:
Willowbrook Snf Healthcare, LLC
Care Services
Nursing Services
Rehabilitation Services
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
Short-Term Rehab
All Levels of Care
Contact Information
Email:
[email protected]
Fax:
(360) 314-1202
Amenities & Lifestyle
Programs & Activities
Specific Programs
Joint Replacement & Orthopedic Rehabilitation, Stroke Rehabilitation, Cardiac Rehabilitation (CHF Protocol), Fall Prevention and Balance Programs, Pulmonary Care, Post-Operative Care, Pain Management, Intravenous/Infusion Therapy, Vascular Wound Management, Renal Disease Services, Digestive Disease Services, Tracheostomy Care, Physical, Occupational, and Speech Therapy Services, Cancer Recovery, Bariatric Care and Services, Nutrition/Dietary Services, Pharmacy, Laboratory, and X-ray Services, Coordinated Palliative and Hospice Care
Operating Hours
24/7
Inspection History
In Oregon, the Department of Human Services, Aging and People with Disabilities performs unannounced surveys and regular inspections to ensure resident safety in all care settings.
10 visits/inspections
Show Inspection Reports
Latest inspection
Date:August 22, 2025
39 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
Oregon average: 34 citations
49 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Health Inspection History
Inspections
Total health inspections
4
Oregon average 5.1
Last Health inspection on Aug 2025
Total health citations
40
Citations per inspection
10
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
29 of 40 citations resulted from standard inspections; 7 of 40 resulted from complaint investigations; and 4 of 40 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
3
3
500% worse than Oregon averageOregon average: 0.5
Serious Health citations
1
1
17% better than Oregon averageOregon average: 1.2
3 critical citations
1 serious citation
35 moderate citations
1 minor citation
Citations history (last 3 years)
Abuse/Neglect moderate citation
Aug 22, 2025
Corrected
Abuse/Neglect moderate citation
Aug 22, 2025
Corrected
Abuse/Neglect moderate citation
Aug 22, 2025
Corrected
Abuse/Neglect moderate citation
Aug 22, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Pendleton
The information below is reported by the Oregon Department of Human Services, Aging and People with Disabilities.
Willowbrook Post Acute
+53%
-13%
-7%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
OR 97801
59
61.1%
$9,279,701.00
$2,813,719.00
30.3%
48.00
4.5710
2
40
4
+53%-13%-7%-
Desire For Healing Inc
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
OR 97801
50
-
-
-
-
-
-
-
-
-
-
-
-
Willowbrook Post Acute
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Pendleton
-
-
-
-
-
-
-
-
-
-
-
-
Private / Shared Rooms
Willowbrook Post Acute
Type of care:
SNF
AL
Community:
OR 97801
Bed Count:
59
CCN:
385201
Occupancy:
61.1%
Home Revenue:
$9,279,701.00
Payroll Costs:
$2,813,719.00
Payroll %:
30.3%
Avg Residents/Day:
48.00
Overall Rating:
Adj Nurse Hours:
4.5710
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
2
Citations:
40
Severe Citations:
4
RN share vs State Avg:
+53%
+53%
Staffing vs State Avg:
-13%
-13%
Occupancy vs State Avg:
-7%
-7%
Places of interest near Willowbrook Post Acute
0.0 miles from city center
Pendleton, OR 97801
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
133
Total Staff
65
Employees
68
Contractors
22,837
Total Hours (Quarter)
31
Avg Staff/Day
8.1
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 18 | 10.5 | Yes |
| Licensed Practical Nurse | 18 | 10.5 | Yes |
| Certified Nursing Assistant | 73 | 7.3 | Yes |
Staff by Category
Administration ⓘ
1 staff
8hs shift avg
Nursing Staff ⓘ
114 staff
8.1hs shift avg
Physicians & Practitioners ⓘ
3 staff
7.6hs shift avg
Therapy Services ⓘ
10 staff
6.7hs shift avg
Activities & Recreation ⓘ
1 staff
7.9hs shift avg
Social Services ⓘ
2 staff
1.6hs shift avg
Dietary Services ⓘ
1 staff
8hs shift avg
Other Services ⓘ
1 staff
7.7hs shift avg
Contractor Analysis
20.3%
of total hours from contractors
4,625 contractor hours this quarter
Certified Nursing Assistant: 40
Registered Nurse: 9
Licensed Practical Nurse: 16
Physical Therapy Assistant: 1
Physical Therapy Aide: 1
Other Physician: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 33 | 40 | 73 | 11,724 | 91 | 100% | 7.3 |
| Registered Nurse | 9 | 9 | 18 | 3,481 | 91 | 100% | 10.5 |
| Licensed Practical Nurse | 2 | 16 | 18 | 2,055 | 91 | 100% | 10.5 |
| Medication Aide/Technician | 5 | 0 | 5 | 1,461 | 90 | 99% | 8.1 |
| Nurse Practitioner | 2 | 0 | 2 | 880 | 64 | 70% | 8 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Dietitian | 1 | 0 | 1 | 506 | 63 | 69% | 8 |
| Qualified Activities Professional | 1 | 0 | 1 | 499 | 63 | 69% | 7.9 |
| Speech Language Pathologist | 2 | 0 | 2 | 478 | 57 | 63% | 7.3 |
| Dental Services Staff | 1 | 0 | 1 | 471 | 61 | 67% | 7.7 |
| Respiratory Therapy Technician | 3 | 0 | 3 | 345 | 51 | 56% | 6.6 |
| Physical Therapy Assistant | 1 | 1 | 2 | 195 | 38 | 42% | 5 |
| Occupational Therapy Aide | 1 | 0 | 1 | 146 | 19 | 21% | 7.7 |
| Other Physician | 0 | 1 | 1 | 44 | 12 | 13% | 3.7 |
| Physical Therapy Aide | 1 | 1 | 2 | 29 | 4 | 4% | 7.3 |
| Qualified Social Worker | 2 | 0 | 2 | 11 | 7 | 8% | 1.6 |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
42 residents
Residents by payment source
Medicare
12 residents (28.6%)
Medicaid
24 residents (57.1%)
Private pay or other
6 residents (14.3%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
14.9
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
14.9
42% worse than Oregon averageOregon average: 10.5
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
32.7
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
32.7
55% worse than Oregon averageOregon average: 21.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
21.1%
Percent of long-stay residents whose need for help with daily activities has increased
21.1%
29% worse than Oregon averageOregon average: 16.3%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
42.7%
Percent of long-stay residents whose ability to move independently worsened
42.7%
71% worse than Oregon averageOregon average: 24.9%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
34.2%
Percent of low risk long-stay residents who lose control of their bowels or bladder
34.2%
51% worse than Oregon averageOregon average: 22.6%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
2.9%
Percent of long-stay residents experiencing one or more falls with major injury
2.9%
24% worse than Oregon averageOregon average: 2.4%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
4.9%
Percent of long-stay high risk residents with pressure ulcers
4.9%
29% better than Oregon averageOregon average: 6.9%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
2.2%
Percent of long-stay residents with a urinary tract infection
2.2%
8% worse than Oregon averageOregon average: 2.1%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
3.1%
Percent of long-stay residents who lose too much weight
3.1%
42% better than Oregon averageOregon average: 5.3%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
3.3%
Percent of long-stay residents who have depressive symptoms
3.3%
30% better than Oregon averageOregon average: 4.6%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
17.1%
Percent of long-stay residents who received an antipsychotic medication
17.1%
29% worse than Oregon averageOregon average: 13.2%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.5%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.5%
In line with Oregon averageOregon average: 95.7%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.4%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.4%
In line with Oregon averageOregon average: 95.2%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
90.1%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
90.1%
5% better than Oregon averageOregon average: 86.2%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.2%
Percent of short-stay residents who newly received an antipsychotic medication
1.2%
37% better than Oregon averageOregon average: 1.8%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
77.9%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
77.9%
In line with Oregon averageOregon average: 81.2%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$81K
35% higher than Oregon averageOregon average: $60K
Number of fines
2
18% more fines than Oregon averageOregon average: 1.7
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Oregon averageOregon average: 0.1
Fines amount comparison
Fines amount comparison
This facility
$81K
Oregon average
$60K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 17, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 17, 2024
$61K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Dec 7, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Dec 7, 2023
$19K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Willowbrook Post Acute based on CMS SNF Cost Reports.
Occupancy Rate
61.1%
↑ 2.8pp vs 2022
Net Income
$862,844
↓ ~$333K vs 2022
Total Payroll
$3,536,676
↑ ~$346K vs 2022
Profit Margin
9.3%
↓ 5.7pp vs 2022
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