Willowbrook Post Acute

Willowbrook Post Acute is a Nursing Home in Oregon

Willowbrook Post Acute is a Nursing Home in Oregon

Willowbrook Post Acute

Pendleton, OR 97801 View Map

Willowbrook Post Acute is a Nursing Home in Oregon

Willowbrook Post Acute is a Nursing Home in Oregon

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Overview of Willowbrook Post Acute
Willowbrook Post Acute is a skilled nursing and rehabilitation facility located in Pendleton, Oregon. The team is committed to providing high-quality care in a safe environment, ensuring residents feel secure and comfortable. They offer a wide range of services and amenities to support recovery and rehabilitation.
(541) 276-3374

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 4.57/day Oregon avg: 5.24/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
2/5
Oregon avg: 3.0/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
2/5
Oregon avg: 2.8/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
4/5
Oregon avg: 3.7/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
3/5
Oregon avg: 3.4/5

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 59

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Oregon average
Occupancy rate 61.1%
Residents per day (avg) 48
Occupancy rate
61.1%
Residents per day (avg)
48

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

61% of new residents, usually for short-term rehab.

Typical stay 25 days

Private pay

18% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

20% of new residents, often for long-term daily care.

Typical stay 7 - 8 months

Finances and operations

Proprietary home
Corporation
Home revenue
$9.4M
Profit
$862.8K
Proprietary home Corporation
Home revenue
$9,398,989.00
Profit
$862,844.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$2.8M
29.9% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$5.6M
Total costs $8.5M
Bed community size
59-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
1 year in operation
A newer community that may feature more recent facilities and programs.

About this community

Occupancy Rate
90%
Occupied Beds
53 of 59
Percentage of available beds currently in use by residents.
License Status
ACTIVE
Facility Type
SNF/NF DUAL CERT
License Date
September 1, 2024

Additional licensing details

CMS Certification Number: 385201
County: Umatilla
Awards: 4-Star Staffing Medicare Rating

Ownership & operating entity

Willowbrook Post Acute is administrated by Nicholas Baker.

Owner name: Willowbrook Snf Healthcare, LLC

Care Services

Nursing Services
Rehabilitation Services
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
Short-Term Rehab

All Levels of Care

Skilled Nursing
Rehabilitation

Contact Information

Fax: (360) 314-1202

Amenities & Lifestyle

24-hour Post-Acute/Skilled Nursing Care
Transportation Assistance
Monthly Activities Calendar
Social Services
Private Rooms and Semi-Private Rooms
Therapy and Assessment Services Provided 6-7 Days a Week
Case Management and Discharge Planning

Programs & Activities

Specific Programs
Joint Replacement & Orthopedic Rehabilitation, Stroke Rehabilitation, Cardiac Rehabilitation (CHF Protocol), Fall Prevention and Balance Programs, Pulmonary Care, Post-Operative Care, Pain Management, Intravenous/Infusion Therapy, Vascular Wound Management, Renal Disease Services, Digestive Disease Services, Tracheostomy Care, Physical, Occupational, and Speech Therapy Services, Cancer Recovery, Bariatric Care and Services, Nutrition/Dietary Services, Pharmacy, Laboratory, and X-ray Services, Coordinated Palliative and Hospice Care
Operating Hours
24/7

Inspection History

In Oregon, the Department of Human Services, Aging and People with Disabilities performs unannounced surveys and regular inspections to ensure resident safety in all care settings.

10 visits/inspections

Latest inspection

Date:August 22, 2025

39 total citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

Oregon average: 35 citations

34 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Compare Nursing Homes around Pendleton

The information below is reported by the Oregon Department of Human Services, Aging and People with Disabilities.
Willowbrook Post Acute
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

OR 97801
59
No
61.1%
$9,279,701.00
$2,813,719.00
30.3%
48.00
2/5
4.5710
2/5
4/5
3/5
2
40
4
+53%
-13%
-7%
-
Willowbrook Post Acute
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Pendleton
-
No
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Private / Shared Rooms

Places of interest near Willowbrook Post Acute

Address 0.0 miles from city center

Address Pendleton, OR 97801

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

133
Total Staff
65
Employees
68
Contractors
22,837
Total Hours (Quarter)
31
Avg Staff/Day
8.1
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse 18 10.5 Yes
Licensed Practical Nurse 18 10.5 Yes
Certified Nursing Assistant 73 7.3 Yes
Staff by Category
Administration
1 staff
8hs shift avg
Nursing Staff
114 staff
8.1hs shift avg
Physicians & Practitioners
3 staff
7.6hs shift avg
Therapy Services
10 staff
6.7hs shift avg
Activities & Recreation
1 staff
7.9hs shift avg
Social Services
2 staff
1.6hs shift avg
Dietary Services
1 staff
8hs shift avg
Other Services
1 staff
7.7hs shift avg
Contractor Analysis
20.3%
of total hours from contractors
4,625 contractor hours this quarter
Certified Nursing Assistant: 40 Registered Nurse: 9 Licensed Practical Nurse: 16 Physical Therapy Assistant: 1 Physical Therapy Aide: 1 Other Physician: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant 33 40 73 11,724 91 100% 7.3
Registered Nurse 9 9 18 3,481 91 100% 10.5
Licensed Practical Nurse 2 16 18 2,055 91 100% 10.5
Medication Aide/Technician 5 0 5 1,461 90 99% 8.1
Nurse Practitioner 2 0 2 880 64 70% 8
Administrator 1 0 1 512 64 70% 8
Dietitian 1 0 1 506 63 69% 8
Qualified Activities Professional 1 0 1 499 63 69% 7.9
Speech Language Pathologist 2 0 2 478 57 63% 7.3
Dental Services Staff 1 0 1 471 61 67% 7.7
Respiratory Therapy Technician 3 0 3 345 51 56% 6.6
Physical Therapy Assistant 1 1 2 195 38 42% 5
Occupational Therapy Aide 1 0 1 146 19 21% 7.7
Other Physician 0 1 1 44 12 13% 3.7
Physical Therapy Aide 1 1 2 29 4 4% 7.3
Qualified Social Worker 2 0 2 11 7 8% 1.6

Health Inspection History

Total Health inspections 4
22% below Oregon average
Oregon average: 5.1

Last Health inspection on Aug 2025

Total Health citations 40
18% above Oregon average
Oregon average: 34.0

10 citations per inspection (avg)

Citations origin

Citations can result from standard inspections or complaint-based investigations.

Standard inspections 33 citations
Complaint investigations 11 citations
Breakdown of citations
Critical Health citations 3
500% above Oregon average
Oregon average: 0.5
Serious Health citations 1
17% below Oregon average
Oregon average: 1.2
Moderate Health citations 35

Minor Health citations 1
Citations history (last 3 years)
Abuse/Neglect moderate citation Aug 22, 2025
Corrected

Abuse/Neglect moderate citation Aug 22, 2025
Corrected

Abuse/Neglect moderate citation Aug 22, 2025
Corrected

Abuse/Neglect moderate citation Aug 22, 2025
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit Corporation
Part of: Prestige Care
Resident Census by Payment Source
42 Total Residents
Medicare 12 (28.6%)
Medicaid 24 (57.1%)
Private Pay/Other 6 (14.3%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score 14.9
42% worse than Oregon average
Oregon average: 10.5
Functional decline score 32.7
55% worse than Oregon average
Oregon average: 21.1
Long-Stay Resident Measures
Daily care & independence

Need for Help with Daily Activities Increased 21.1%
29% above Oregon average.

Walking Ability Worsened 42.7%
71% above Oregon average.

Low Risk Long-Stay Residents with Bowel/Bladder Incontinence 34.2%
51% above Oregon average.
Safety & clinical stability

Falls with Major Injury 2.9%
24% above Oregon average.

High Risk Residents with Pressure Ulcers 4.9%
29% below Oregon average.

Urinary Tract Infection 2.2%
8% above Oregon average.
Emotional & behavioral wellbeing

Depressive Symptoms 3.3%
30% below Oregon average.

Antipsychotic Use 17.1%
29% above Oregon average.
Preventive care

Pneumococcal Vaccine 98.5%
3% above Oregon average.

Influenza Vaccine 97.4%
2% above Oregon average.
Nutrition & physical health

Lost Too Much Weight 3.1%
42% below Oregon average.
Short-stay resident measures
Pneumococcal Vaccine 90.1%

5% better than Oregon average
Antipsychotic medication increase 1.2%

37% better than Oregon average
Influenza Vaccine 77.9%

Near Oregon average

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $81K
This home paid 35% more in fines than the state average.
Oregon average: $60K
Number of Fines 2
This home received 18% more fines than the state average.
Oregon average: 1.7
Payment Denials 0
This home had 100% fewer payment denials than the state average.
Oregon average: 0.1
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty May 17, 2024
$61K
Civil Money Penalty Dec 7, 2023
$19K

Last updated: Jan 2026

Guides for Better Senior Living

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Financial Aid for Oregon Seniors

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Oregon Project Independence (OPI)

OPI

Age 60+, Oregon resident, at risk of nursing home but not Medicaid-eligible.

~$2,000/month (individual, varies).

$5,000 (individual).

Cost-sharing required; rural/urban balance.

Oregon Medicaid Community-Based Care

OR Medicaid CBC

Age 65+ or disabled, Oregon resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

High demand in urban areas (e.g., Portland).

Program of All-Inclusive Care for the Elderly (PACE)

Oregon PACE (e.g., Providence ElderPlace)

Age 55+, OR resident (specific counties), NFLOC, safe with PACE support.

~$2,829/month (Medicaid-eligible); private pay option available.

$2,000 (individual), $3,000 (couple) for Medicaid enrollees.

Available in 11 counties (e.g., Multnomah, Washington); Providence ElderPlace dominant provider.

Medicare Savings Program (MSP)

Oregon Medicare Savings Program

Age 65+ or disabled, OR resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; includes Extra Help for Part D; no waitlist.

Low-Income Home Energy Assistance Program (LIHEAP)

Oregon LIHEAP

Age 60+ prioritized, OR resident, low-income household.

~$3,970/month (individual, 185% FPL).

Not assessed; income-focused.

Covers gas, electric, oil; emergency aid via Oregon Energy Fund (OEF).

Family Caregiver Support Program (FCSP)

Oregon Family Caregiver Support Program

Caregivers of 60+ needing care or 55+ caregivers of others; OR resident; functional needs (2+ ADLs).

No strict cap; prioritizes low-income (~$24,980/year).

Not assessed; need-based.

15 regions; rural priority; includes grandparent caregivers.

Senior Community Service Employment Program (SCSEP)

Oregon SCSEP

Age 55+, unemployed, low-income, OR resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; Easterseals/AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Oregon VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, OR resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand; Oregon Veterans’ Homes option.

Senior Property Tax Deferral Program

Oregon Property Tax Deferral for Disabled and Senior Citizens

Age 62+, OR resident, homeowner 5+ years, low-income.

~$58,000/year (household, adjusted annually).

Home value < county median; equity > 15%.

Deferred taxes accrue 6% interest; repaid upon sale/death.

Elderly Nutrition Program (ENP)

Oregon Elderly Nutrition Program

Age 60+, OR resident (or spouse of any age); no income limit.

None; donations encouraged.

Not assessed.

Includes Meals on Wheels; prioritizes homebound/low-income.

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