Inspection Reports for Willowbrooke Court at Country House

DE, 19807

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Deficiencies per Year

8 6 4 2 0
2019
2022
2025
Severe High Moderate Low Unclassified

Census Over Time

24 30 36 42 48 54 Apr '19 Apr '22 Feb '25
Inspection Report Annual Inspection Census: 31 Deficiencies: 6 Feb 26, 2025
Visit Reason
An unannounced annual and complaint survey was conducted at the facility from February 20, 2025 through February 26, 2025 to assess compliance with professional standards and regulatory requirements.
Findings
The survey identified multiple deficiencies related to professional standards of quality, quality of care, accidents, nursing services, and food service safety. Deficiencies included failure to meet professional standards in admission assessments, inadequate fall risk evaluation and prevention, medication administration errors, and failure to maintain a safe food service environment.
Complaint Details
The inspection included complaint investigation as it was an unannounced annual and complaint survey. Specific complaint details are not separately stated but deficiencies related to medication administration and quality of care were identified.
Severity Breakdown
S/S = D: 4 S/S = G PNC: 1
Deficiencies (6)
DescriptionSeverity
Facility failed to meet professional standards of quality by having Licensed Practical Nurses complete admission assessments instead of Registered Nurses.S/S = D
Facility failed to ensure quality of care by not providing treatment and care in accordance with professional standards and residents' choices.S/S = D
Facility failed to ensure resident environment was free of accident hazards and provide adequate supervision to prevent accidents.S/S = G PNC
Facility failed to ensure residents received care and services for bowel and bladder incontinence.S/S = D
Facility failed to have sufficient nursing staff with appropriate competencies and skills to provide nursing and related services.S/S = D
Facility failed to provide a safe working environment for food service staff and a vermin proof environment for food storage and preparation.
Report Facts
Residents present: 31 Survey sample size: 6 Deficiency completion dates: Multiple deficiencies have completion dates ranging from 03/03/2025 to 04/24/2025 Medication administration delay: 7 Fall risk evaluation dates: Fall risk evaluation and incident dates from 11/1/24 to 11/8/24
Employees Mentioned
NameTitleContext
Jennifer GreenwaltNHANamed as Nursing Home Administrator signing multiple pages of the report
E12Nurse PractitionerDocumented assessments and medication orders related to resident SR7
E14Licensed Practical NurseCompleted admission assessments and documented progress notes for residents SR6 and SR7
E10Licensed Practical NurseInvolved in medication administration for resident SR7
E6Registered NurseInterviewed regarding emergency medication supply and facility procedures
E1Nursing Home AdministratorParticipated in exit conferences and review of findings
E2Director of NursingParticipated in exit conferences and review of findings
E13Executive DirectorParticipated in exit conferences and review of findings
E3RNAC/SupervisorInterviewed regarding facility's process for incontinent residents
E17Certified Nursing AssistantRecalled resident SR6's confusion and incontinence
P1Pharmacy Clinical Case ManagerInterviewed regarding medication orders and pharmacy procedures
E8Director of CulinaryInterviewed during kitchen tour regarding food service deficiencies
Inspection Report Annual Inspection Census: 31 Deficiencies: 3 Apr 26, 2022
Visit Reason
An unannounced annual and complaint survey was conducted at the facility from April 20, 2022 through April 26, 2022 to assess compliance with state and federal regulations.
Findings
The survey identified deficiencies related to comprehensive care plans, assisted nutrition and hydration, and abuse, neglect, and exploitation training. Specific findings included failure to revise care plans timely, inaccurate admission weights, lack of nutritional assessments, and incomplete staff training on abuse prevention.
Severity Breakdown
F 943: 2
Deficiencies (3)
DescriptionSeverity
Failure to develop and revise comprehensive care plans within required timeframes and with appropriate interdisciplinary team involvement.
Failure to ensure accuracy of admission weight and proper documentation of nutritional interventions and assessments.F 943
Failure to provide required training on abuse, neglect, and exploitation to staff members.F 943
Report Facts
Facility census: 31 Survey sample size: 15 Facility census: 89 Survey sample size: 5 Number of staff sampled: 12
Inspection Report Complaint Investigation Census: 44 Deficiencies: 1 Apr 15, 2019
Visit Reason
An unannounced complaint survey was conducted at the facility from April 11, 2019 through April 15, 2019 to investigate allegations related to resident care and safety.
Findings
The facility failed to provide adequate 2 person/staff physical assistance for one resident (R1) during transfers, resulting in a bruise on the resident's left elbow. The deficiency was linked to staff not following the plan of care and improper use of a standup lift.
Complaint Details
The complaint investigation found that resident R1 was dependent on 2 person/staff physical assistance for transfers but was transported with only one staff member using a standup lift, resulting in injury. The deficiency was substantiated based on interviews, record reviews, and observations.
Severity Breakdown
SS=D: 1
Deficiencies (1)
DescriptionSeverity
Facility failed to provide 2 person/staff physical assistance for one resident during transfers, causing a bruise on the resident's left elbow.SS=D
Report Facts
Facility census: 44 Survey sample size: 3 Deficiency completion date: Jun 3, 2019
Employees Mentioned
NameTitleContext
E3Assistant Director of Nursing (ADON)Interviewed regarding resident R1's care and transfer needs
E5Certified Nurse's Aide (CNA)Interviewed and confirmed resident R1's transfer assistance
E1Nursing Home Administrator (NHA)Confirmed findings with surveyor
E2Director of Nursing (DON)Confirmed findings with surveyor and responsible for re-education and audits

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