Occupancy rate
95%
In line with West Virginia averageMix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Willows Center
Nursing Home in Parkersburg
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Willows Center
Nursing Home in Parkersburg
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Overview of Willows Center
Willows Center of the Genesis Healthcare Community is a nursing home ideal for residents who seek to relax and recover. Specializing in short-term rehabilitation and long-term care, the multi-awarded community provides professional and compassionate service for its residents. Willows Center cultivates the holistic needs of its residents in a home-like setting.
The services are multidisciplinary for both long-term skilled nursing and rehabilitation– focusing on post-surgical care, on-site therapy (physical, occupational, speech), strength conditioning, mobility improvement; colostomy care, dementia care, pain management, wound care; and medical professionals are on-call: nurse practitioners, and physicians.
25 years of experience
Jacquie Morgante is a licensed speech pathologist with 25 years of experience, including 10 years working with senior residents at Wyoming County Community Health System. She is passionate about caring for the elderly and helping them live healthier, happier, and fuller lives. Jacquie serves as the Administrator and Resident Care Supervisor at Willows Center, ensuring compassionate and expert care for all residents.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
2h 48m per day
vs West Virginia avg
-19%
| Staff type | Hours / day | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 40m per day | ▼ 5% State avg: 42m per day · National avg: 41m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 2m per day | ■ Avg State avg: 2h 4m per day · National avg: 2h 21m per day |
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 1m per day | ▼ 5% State avg: 3h 11m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 1m per day | ▼ 67% State avg: 3m per day · National avg: 4m per day |
|
RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 11m per day | ▼ 52% State avg: 23m per day · National avg: 29m per day |
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
97
Avg. Length of Stay
93 days
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
34% of new residents, usually for short-term rehab.
Typical stay
24 days
Private pay
53% of new residents, often for short stays.
Typical stay
24 days
Medicaid
13% of new residents, often for long-term daily care.
Typical stay
1 - 2 years
Finances and operations
Privately-owned community
Home revenue
$18.6M
Profit
$984.5K
Privately-owned community
Home revenue
$18.6M
Profit
$984.5K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.1M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$13.6M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$17.6M
97-bed community
A larger shared setting that may offer more common spaces and organized community services.
1 year in operation
A newer community that may feature more recent facilities and programs.
Walk Score: 11 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
Occupancy
In line with West Virginia averageOccupied beds
92 / 97
Average residents
77 per day
Facility TypeNursing Home (nh)
StatusActive
IssuanceMarch 25, 2025
ExpirationMarch 31, 2026
CountyWood
License Number83
Supplemental Security Income Beds
Units available for residents receiving Supplemental Security Income (SSI) benefits.
0 units
Certified LTC
97 units
Total beds
97 units
Respite Care
Short-Term Rehab
24-Hour Staffing
Fax(304)428-7784
24/7 Supervision
Assistance With Activities Of Daily Living
All Inclusive
Housekeeping
Full Laundry And Linen Services
Restaurant-Style Dining Experience
Daily Activities And Socialization
Family-Oriented Care
Personal Care Services
ActivitiesDaily activities and socialization opportunities.
Specific ProgramsServices, Dining, Classes, Events, Membership
Food DescriptionRestaurant-Style Dining Experience with three delicious home cooked meals served daily.
Meals IncludedYes
Meals Per Day3
Types of Care at Willows Center
Skilled Nursing
Respite Care
Memory Care
Access & Eligibility
Ways to qualify for care at this community, including accepted programs and payment options.
Medicaid Accepted
This facility is certified for eligible Medicaid services.
Medicare Accepted
This facility is certified for eligible Medicare services.
Inspection History
In West Virginia, the Department of Health and Human Resources, Office of Health Facility Licensure is responsible for the unannounced inspection and certification of all senior care facilities.
8 visits/inspections
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
6 health investigations
2 life safety inspections
West Virginia average: 17 inspections
Show Inspection Reports
Latest inspection
Date
June 2, 2024
316 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
West Virginia average: 249 deficiencies
Inspection Report Summary for Willows Center
The most recent inspection on December 22, 2025, found deficiencies related to timely reporting and investigation of abuse and neglect allegations, assistance with activities of daily living, pressure ulcer care, and food safety and sanitation. Earlier inspections showed a pattern of issues with resident care, documentation, grievance handling, infection control, and staffing sufficiency, with multiple substantiated complaints involving inadequate investigations and care. Prior complaints included failures to notify responsible parties of resident condition changes, meal supervision, and grievance processing. Enforcement actions such as fines or license suspensions were not listed in the available reports. The facility’s inspection history indicates ongoing challenges in care and administrative processes, with no clear sustained improvement trend in recent years.
Health Inspection History
Inspections
Total health inspections
7
West Virginia average 4.8
Last Health inspection on Oct 2025
Total health citations
50
West Virginia average 43.1
Citations per inspection
7.14
West Virginia average 9.25
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
37 of 50 citations resulted from standard inspections; and 13 of 50 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than West Virginia averageWest Virginia average: 0.8
Serious Health citations
0
0
100% better than West Virginia averageWest Virginia average: 0.5
0 critical citations
0 serious citations
50 moderate citations
0 minor citations
Citations history (last 3 years)
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Oct 30, 2025
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Oct 30, 2025
Corrected
Resident Rights moderate citation
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Oct 30, 2025
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Oct 30, 2025
Corrected
Resident Rights moderate citation
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Oct 30, 2025
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Oct 30, 2025
Corrected
Environmental moderate citation
Issues related to building safety, cleanliness, maintenance, and overall living conditions.
Feb 08, 2024
Issues related to building safety, cleanliness, maintenance, and overall living conditions.
Feb 08, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Parkersburg The information below is reported by the West Virginia Department of Health and Human Resources, Office of Health Facility Licensure.
Filter by care type
| Eagle Pointe Healthcare Center |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Parkersburg (North Parkersburg) | 151 | 75.1% | -16% | 4.19 | -8% | +16% | 2 | 61 | 7.6 | 2 | 111 | - | 28 | Schulthesis, Shannon | $21.7M | $6.7M | 30.6% | 515159 | ||||
| Willows Center |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Parkersburg (Lauckport) | 97 | 94.9% | +6% | 2.80 | -1% | -23% | 0 | 50 | 7.1 | 0 | 86 | - | 11 | - | $18.6M | $4.1M | 21.9% | 515085 | ||||
| Ohio Valley Health Care |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Parkersburg | 66 | 75.7% | -16% | 3.70 | -20% | +2% | 1 | 26 | 8.7 | 1 | 55 | - | 14 | Camden Clark Health Services Inc | $3.6M | $1.6M | 45.7% | 515181 |
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Places of interest near Willows Center
2.2 miles from city center
Estimated distance in miles from Parkersburg's city center to Willows Center's address, calculated via Google Maps.
— 1.07 miles to nearest hospital (Integrated Health Centers of West Virginia - Parkersburg South Campus)
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
135
Employees
123
Contractors
12
Staff to resident ratio
1.44:1
0% compared with West Virginia averageWest Virginia average ratio: 1.48:1
Avg staff/day
43
Average shift
8.3 hours
0% compared with West Virginia averageWest Virginia average: 8.4 hours
Total staff hours (quarter)
32,300
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
13
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.9 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.9 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
20
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
42
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.3 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
4.6%
1,479 contractor hours this quarter
Licensed Practical Nurse: 5
Occupational Therapy Assistant: 3
Nurse Practitioner: 1
Medical Director: 1
Occupational Therapy Aide: 1
RN Director of Nursing: 1
Staff by category
| Certified Nursing Assistant | 42 | 0 | 42 | 12,649 | 91 | 100% | 9.3 |
| Licensed Practical Nurse | 15 | 5 | 20 | 6,592 | 91 | 100% | 10 |
| Registered Nurse | 13 | 0 | 13 | 2,817 | 90 | 99% | 8.9 |
| Other Dietary Services Staff | 6 | 0 | 6 | 1,564 | 90 | 99% | 6.4 |
| Clinical Nurse Specialist | 4 | 0 | 4 | 1,400 | 64 | 70% | 7.2 |
| Mental Health Service Worker | 3 | 0 | 3 | 946 | 67 | 74% | 8.5 |
| Speech Language Pathologist | 5 | 0 | 5 | 902 | 65 | 71% | 6.3 |
| Nurse Aide in Training | 8 | 0 | 8 | 848 | 66 | 73% | 7.6 |
| Physical Therapy Aide | 4 | 0 | 4 | 758 | 70 | 77% | 6 |
| Qualified Activities Professional | 5 | 0 | 5 | 655 | 90 | 99% | 7.2 |
| Nurse Practitioner | 2 | 1 | 3 | 558 | 63 | 69% | 8 |
| Other Social Services Staff | 1 | 0 | 1 | 551 | 70 | 77% | 7.9 |
| Qualified Social Worker | 5 | 0 | 5 | 523 | 65 | 71% | 7.6 |
| Administrator | 2 | 0 | 2 | 472 | 60 | 66% | 7.9 |
| Physical Therapy Assistant | 3 | 0 | 3 | 455 | 64 | 70% | 6.8 |
| Respiratory Therapy Technician | 3 | 0 | 3 | 231 | 60 | 66% | 3.4 |
| Occupational Therapy Aide | 0 | 1 | 1 | 195 | 25 | 27% | 7.8 |
| Medical Director | 0 | 1 | 1 | 102 | 89 | 98% | 1.1 |
| Occupational Therapy Assistant | 0 | 3 | 3 | 64 | 40 | 44% | 1.4 |
| RN Director of Nursing | 1 | 1 | 2 | 16 | 2 | 2% | 8.1 |
| Other Activities Staff | 1 | 0 | 1 | 2 | 1 | 1% | 2 |
42 Certified Nursing Assistant
% of Days
100%
20 Licensed Practical Nurse
% of Days
100%
13 Registered Nurse
% of Days
99%
6 Other Dietary Services Staff
% of Days
99%
4 Clinical Nurse Specialist
% of Days
70%
3 Mental Health Service Worker
% of Days
74%
5 Speech Language Pathologist
% of Days
71%
8 Nurse Aide in Training
% of Days
73%
4 Physical Therapy Aide
% of Days
77%
5 Qualified Activities Professional
% of Days
99%
3 Nurse Practitioner
% of Days
69%
1 Other Social Services Staff
% of Days
77%
5 Qualified Social Worker
% of Days
71%
2 Administrator
% of Days
66%
3 Physical Therapy Assistant
% of Days
70%
3 Respiratory Therapy Technician
% of Days
66%
1 Occupational Therapy Aide
% of Days
27%
1 Medical Director
% of Days
98%
3 Occupational Therapy Assistant
% of Days
44%
2 RN Director of Nursing
% of Days
2%
1 Other Activities Staff
% of Days
1%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
94
Medicare
16
17% of residents
Medicaid
63
67% of residents
Private pay or other
15
16% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Nurse Aide Training
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
16.7
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
16.7
48% worse than West Virginia averageWest Virginia average: 11.3
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
30.0
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
30.0
42% worse than West Virginia averageWest Virginia average: 21.1
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
31.8%
Percent of long-stay residents whose need for help with daily activities has increased
31.8%
68% worse than West Virginia averageWest Virginia average: 18.9%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
30.6%
Percent of long-stay residents whose ability to move independently worsened
30.6%
40% worse than West Virginia averageWest Virginia average: 21.8%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
27.7%
Percent of low risk long-stay residents who lose control of their bowels or bladder
27.7%
23% worse than West Virginia averageWest Virginia average: 22.6%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
3.3%
Percent of long-stay residents experiencing one or more falls with major injury
3.3%
27% better than West Virginia averageWest Virginia average: 4.5%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
10.6%
Percent of long-stay high risk residents with pressure ulcers
10.6%
114% worse than West Virginia averageWest Virginia average: 4.9%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
2.4%
Percent of long-stay residents with a urinary tract infection
2.4%
21% worse than West Virginia averageWest Virginia average: 2.0%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
7.3%
Percent of long-stay residents who lose too much weight
7.3%
11% worse than West Virginia averageWest Virginia average: 6.6%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
9.5%
Percent of long-stay residents who have depressive symptoms
9.5%
55% worse than West Virginia averageWest Virginia average: 6.1%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
6.5%
Percent of long-stay residents who received an antipsychotic medication
6.5%
51% better than West Virginia averageWest Virginia average: 13.2%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.1%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.1%
In line with West Virginia averageWest Virginia average: 96.8%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
85.1%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
85.1%
13% worse than West Virginia averageWest Virginia average: 97.6%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
1.80
Number of hospitalizations per 1,000 long-stay resident days.
1.80
In line with West Virginia averageWest Virginia average: 1.86
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.36
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.36
29% better than West Virginia averageWest Virginia average: 1.92
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
78.0%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
78.0%
In line with West Virginia averageWest Virginia average: 78.6%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.1%
Percent of short-stay residents who newly received an antipsychotic medication
1.1%
5% worse than West Virginia averageWest Virginia average: 1.0%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
73.8%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
73.8%
7% worse than West Virginia averageWest Virginia average: 79.4%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
30.1%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
30.1%
31% worse than West Virginia averageWest Virginia average: 23.0%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
11.1%
Percentage of short-stay residents who had an outpatient emergency department visit.
11.1%
10% better than West Virginia averageWest Virginia average: 12.4%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than West Virginia averageWest Virginia average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
37.5%
Percentage of residents at or above expected ability to care for themselves at discharge.
37.5%
30% worse than West Virginia averageWest Virginia average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
39.8%
Rate of successful return to home or community from a skilled nursing facility.
39.8%
21% worse than West Virginia averageWest Virginia average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Willows Center based on CMS SNF Cost Reports.
Occupancy Rate
94.9%
↓ 0.5pp vs 2023
Net Income
$984.5K
↑ ~$313.7K vs 2023
Total Payroll
$5.9M
↓ ~$9.9K vs 2023
Profit Margin
5.3%
↑ 1.6pp vs 2023
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