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Memory Care in San Francisco
WindChime of Marin Memory Care
Memory Care in San Francisco
WindChime of Marin Memory Care
Experience person-centered memory care in a home-like environment at Windchime of Marin Memory Care, a blissful senior living community in Kentfield, CA, offering a serene environment for seniors dealing with memory loss. The community features an array of private to semi-private apartments, featuring access to 24-hour response, daily laundry, medication management and other convenient services. Boasting over 20 years of experience in serving memory care residents, the community thoroughly understands the unique needs of each person and provides them with the appropriate programming that help them feel more comfortable and at home.
The community ensures each of their residents are able to participate in vibrant activities and events by tailoring them based on their varying capabilities and interests. On-site physical therapy services provided by ONR are available to help residents maintain their strength and mobility for an active living. Dining experiences are enhanced by a talented culinary team that deliciously prepares residents’ favorite meals and serves health-conscious menus that are tailored to satisfy personal tastes and dietary needs.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
This home usually has availability
Lower occupancy suggests more openings may be available.
How BBB ratings work
About this community
Occupancy
WindChime of Marin Memory Care is legally operated by Windchime Group Llc; Integral Senior Living Llc.
What does this home offer?
Housing Options: Studio
Building Type: 3-story
Fitness and Recreation
Types of Care at WindChime of Marin Memory Care
Inspection History
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
24 visits
California average: 16 visits
Breakdown by visit type
12 total complaint visits
12 other visits
Other visits include regulatory visits that are not routine inspections or complaint investigations, such as administrative check-ins, follow-up reviews, or licensing-related visits.
California average
13 total complaint visits
7 other visits
10 complaint investigations
Inspections conducted in response to complaints filed by residents, families, staff, or others about possible problems at the facility.
Investigations can have many visits.
California average: 10 complaint investigations
5 official inspections
Routine inspections conducted by state regulators to evaluate whether the facility meets federal and state care and safety standards.
California average: 4 official inspections
28 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
California average: 10 citations
17 serious citations
A violation that poses an immediate risk to resident health or safety, or represents a substantial failure to comply with licensing requirements.
California average: 3 serious citations
11 moderate citations
A violation that does not pose an immediate risk to resident health or safety but requires correction to remain in compliance.
California average: 4 moderate citations
Latest inspection
26 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
California average: 8 deficiencies
Inspection Report Summary for WindChime of Marin Memory Care
Most inspections found deficiencies related to safety and compliance, with several substantiated complaints involving untrained staff dispensing medications, unsecured exits leading to resident elopement, and failure to maintain required criminal background clearances for caregivers. The facility received immediate civil penalties totaling $1,500 across multiple reports for fire clearance violations and allowing unapproved staff to work. Other common issues included unlocked toxic chemicals and sharp objects accessible to residents, inadequate staffing levels, and environmental concerns such as mal odors and hot water temperature violations. Several complaint investigations were unsubstantiated, including allegations about resident care and cleanliness. The most recent inspection on October 30, 2025, cited a deficiency for not maintaining fire clearance conditions and resulted in a $500 fine, indicating ongoing challenges with fire safety despite some corrective actions over time.
Compare Memory Care around San Francisco The information below is reported by the California Department of Social Services and Department of Public Health.
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Places of interest near WindChime of Marin Memory Care
18.1 miles from city center
1111 Sir Francis Drake Blvd, Kentfield, CA 94904
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