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Memory Care Home

Windsor Atrium

Memory Care Home

Windsor Atrium

1814 Atrium Pl Dr, Harlingen, TX 78550 View map
Overview of Windsor Atrium

Experience an extraordinary stay with Windsor Atrium located in the peaceful neighborhood of Harlingen, TX, providing skilled nursing and clinical services, therapy services and rehabilitation, hospice services, and home health services. Here, residents can choose from private accommodations to ensure comfort and relaxation. With an expert and compassionate team, the community is committed to helping its residents to live the healthiest life possible.

The community is dedicated to providing top-tier amenities and services including a short-term transitional care unit, internet services, cable services, beauty salon, and transportation services. Participate in diverse recreational activities and events to further enhance social engagement. Meet new companions and create lasting memories together within the beautifully created common spaces of this community. With Windsor Atrium, seniors are guaranteed a blissful living experience.

(956) 230-2300

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
2/5
Texas average: 3.0/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
2/5
Texas average: 2.9/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
1/5
Texas average: 2.4/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
5/5
Texas average: 4.0/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
2h 44m per day

This home provides 27% less nursing time per resident than the Texas average.

Texas average: 3h 46m per day

Staffing hours breakdown

Info Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Staff type Facility State avg National avg
Registered Nurse (RN) Info Registered nurse hours per resident per day. 19m per day 26m per day 41m per day
Nurse Aide Info Nurse aide hours per resident per day. 2h 21m per day 2h 1m per day 2h 21m per day
Total Nursing (Weekend) Info Total number of nurse staff hours per resident per day on weekends. 3h 27m per day 2h 59m per day 3h 26m per day
Physical Therapist Info Physical therapist staff hours per resident per day. 3m per day 4m per day 4m per day
RN (Weekend) Info Registered nurse hours per resident per day on weekends. 18m per day 21m per day 29m per day

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 120

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Texas average
Occupancy rate 74%
Residents per day (avg) 101
Occupancy rate
74%
Residents per day (avg)
101

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Might be optimal for
Post-acute recovery Temporary care Transitional stays

Breakdown by payment type

Medicare

18% of new residents, usually for short-term rehab.

Typical stay 30 days

Private pay

73% of new residents, often for short stays.

Typical stay 1 months

Medicaid

9% of new residents, often for long-term daily care.

Typical stay 1 - 2 years

Finances and operations

Governmental community
Operated by city and county authorities.
Home revenue
$10.5M
Surplus of revenue
$1.5M
Governmental community Operated by city and county authorities.
Home revenue
$10,458,047.00
Surplus of revenue
$1,534,541.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$3.5M
33.9% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$5.4M
Total costs $8.9M
Bed community size
120-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
50 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 14 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.

Services

Medicare/medicaid

About this community

Occupancy

Occupancy rate
74%
In line with Texas average
Occupied beds
89 / 120
Average residents 75 per day

License details

Facility type
Nursing
Issuance January 4, 2023
Expiration January 4, 2026
County: CAMERON

Additional licensing details

License number: 147600
Year opened: 9/25/1975

Ownership & operating entity

Windsor Atrium is administrated by TIMOTHY G BEALL.

Management company: REGENCY IHS OF WINDSOR ATRIUM LLC
Owner: STARR COUNTY HOSPITAL DISTRICT
Ownership type: HOSPITAL DISTRICT/AUTHORITY

Type Of Units

Medicaid and Medicare
120 units
Total beds
120 units

Staffing

Key information about the people who lead and staff this community.

Leadership

Administrator email: [email protected]

What does this home offer?

Accepts Medicaid icon
Accepts Medicaid icon

Accept Medicaid: Yes

Total residents icon
Total residents icon

Total Residents: 120

Housing options icon
Housing options icon

Housing Options: Private / Suite

Building type icon
Building type icon

Building Type: Single-story

Transportation services icon
Transportation services icon

Transportation Services

Types of Care at Windsor Atrium

Memory Care
Contact Windsor Atrium

Inspection History

In Texas, the Health and Human Services Commission (HHSC) is the primary regulatory body that conducts unannounced inspections and publishes quality reports for all long-term care homes.

10 visits/inspections

4 visits/inspections triggered by complaints

5 routine inspections

Results

10 with issues

0 without issues

Latest inspection

Date:December 9, 2025
Type:Annual Inspection

41 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Health Inspection History

Inspections
Total health inspections 9

Texas average 7.4


Last Health inspection on Jun 2025

Total health citations 22

Texas average 25.9

Citations per inspection
2.44

Texas average 3.67


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

12 of 22 citations resulted from standard inspections; 7 of 22 resulted from complaint investigations; and 3 of 22 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 2
In line with Texas average

Texas average: 2


Serious Health citations More info 0
100% better than Texas average

Texas average: 0.4

2 critical citations More info Texas average: 2

0 serious citations More info Texas average: 0.4

20 moderate citations More info Texas average: 23

0 minor citations More info Texas average: 0.4
Citations history (last 3 years)
Quality of Care moderate citation Info Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs. Jun 26, 2025
Corrected

Care Planning moderate citation Info Issues related to creating and updating personalized care plans for residents based on their needs and conditions. Jun 21, 2025
Corrected

Quality of Care moderate citation Info Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs. Aug 21, 2024
Corrected

Quality of Care moderate citation Info Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs. Jul 25, 2024
Corrected

Compare Memory Care around Cameron County The information below is reported by the Texas Health and Human Services Commission.

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Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

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Windsor Atrium
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Harlingen
120
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14
50
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Private / Suite
Harlingen Nursing and Rehabilitation Center
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Harlingen
120
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49
29
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Private / Suite

Places of interest near Windsor Atrium

Address 3.5 miles from city center

Address 1814 Atrium Pl Dr, Harlingen, TX 78550

Calculate Travel Distance to Windsor Atrium

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Address

Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 115
Employees 96
Contractors 19
Staff to resident ratio 1.19:1
21% worse than Texas average

Texas average ratio: 1.51:1

Avg staff/day 47
Average shift 8.2 hours
0% compared with Texas average

Texas average: 8.1 hours

Total staff hours (quarter) 35,107
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 7
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.5 hours

No contractors work on this role.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 25
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.5 hours

No contractors work on this role.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 34
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.9 hours

No contractors work on this role.

Contractor staffing

Total hours from contractors

8.2%

2,891 contractor hours this quarter

Physical Therapy Assistant: 4 Occupational Therapy Aide: 4 Speech Language Pathologist: 3 Respiratory Therapy Technician: 2 Physical Therapy Aide: 2 Medical Director: 2 Qualified Social Worker: 1 Occupational Therapy Assistant: 1
Staff by category
Certified Nursing Assistant3403412,89691100%7.9
Licensed Practical Nurse250258,75991100%9.5
Medication Aide/Technician8082,60991100%8.7
Other Dietary Services Staff4041,46291100%8
Registered Nurse7071,4088897%9.5
Clinical Nurse Specialist3031,1467178%8.7
Speech Language Pathologist0339947785%6.9
RN Director of Nursing7079917684%8
Physical Therapy Assistant0447347279%7
Nurse Practitioner1015986673%9.1
Administrator1015536571%8.5
Qualified Activities Professional1015286470%8.3
Dietitian1015246571%8.1
Physical Therapy Aide0224856976%7
Mental Health Service Worker1014696470%7.3
Respiratory Therapy Technician0224386571%6.6
Nurse Aide in Training3032733134%8.6
Occupational Therapy Aide0441202426%5
Qualified Social Worker011531719%3.1
Occupational Therapy Assistant0113567%5.8
Medical Director022321112%2.7
34 Certified Nursing Assistant
% of Days 100%
25 Licensed Practical Nurse
% of Days 100%
8 Medication Aide/Technician
% of Days 100%
4 Other Dietary Services Staff
% of Days 100%
7 Registered Nurse
% of Days 97%
3 Clinical Nurse Specialist
% of Days 78%
3 Speech Language Pathologist
% of Days 85%
7 RN Director of Nursing
% of Days 84%
4 Physical Therapy Assistant
% of Days 79%
1 Nurse Practitioner
% of Days 73%
1 Administrator
% of Days 71%
1 Qualified Activities Professional
% of Days 70%
1 Dietitian
% of Days 71%
2 Physical Therapy Aide
% of Days 76%
1 Mental Health Service Worker
% of Days 70%
2 Respiratory Therapy Technician
% of Days 71%
3 Nurse Aide in Training
% of Days 34%
4 Occupational Therapy Aide
% of Days 26%
1 Qualified Social Worker
% of Days 19%
1 Occupational Therapy Assistant
% of Days 7%
2 Medical Director
% of Days 12%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
97 residents
Residents by payment source
Medicare
4 residents (4.1%)
Medicaid
67 residents (69.1%)
Private pay or other
26 residents (26.8%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 6.6
23% better than Texas average

Texas average: 8.6

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 14.2
12% better than Texas average

Texas average: 16.0

Long-stay resident measures
Significantly above average Texas avg: 4.2 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 7.8%
52% better than Texas average

Texas average: 16.2%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 14.2%
13% better than Texas average

Texas average: 16.2%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 20.5%
31% worse than Texas average

Texas average: 15.7%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 4.2%
30% worse than Texas average

Texas average: 3.2%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 0.6%
86% better than Texas average

Texas average: 4.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.0%
100% better than Texas average

Texas average: 0.8%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 6.4%
84% worse than Texas average

Texas average: 3.5%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 3.5%
20% worse than Texas average

Texas average: 2.9%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 3.0%
62% better than Texas average

Texas average: 7.9%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
In line with Texas average

Texas average: 97.3%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
In line with Texas average

Texas average: 97.9%

Short-stay resident measures
Significantly above average Texas avg: 2.9 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
11% better than Texas average

Texas average: 90.4%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.4%
74% better than Texas average

Texas average: 1.4%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 98.9%
12% better than Texas average

Texas average: 88.0%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 23.8%
8% better than Texas average

Texas average: 25.9%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 5.7%
53% better than Texas average

Texas average: 12.0%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 1.5%
100% worse than Texas average

Texas average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 60.0%
12% better than Texas average

Texas average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 58.6%
16% better than Texas average

Texas average: 50.6%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $24K
70% lower than Texas average

Texas average: $80K

Number of fines 2
20% fewer fines than Texas average

Texas average: 2.5

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than Texas average

Texas average: 0.2

Fines amount comparison
Fines amount comparison
This facility $24K
Texas average $80K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Jun 27, 2024
$15K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Mar 17, 2023
$10K

Last updated: Jan 2026

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Financial Aid for Texas Seniors

Get financial aid guidance

Community Care for the Aged and Disabled (CCAD)

TX Medicaid CCAD

Age 65+ or disabled, Texas resident, Medicaid-eligible, care need (not always nursing home level).

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Large state; rural access challenges.

Texas Community Care Services

TX CCS

Age 60+, Texas resident, at risk of decline.

~$2,000/month (individual, varies).

$5,000 (individual).

Limited funding; high demand in urban areas.

Area Agency on Aging (AAA) Services

Texas AAA Services

Age 60+, TX resident; no income/asset limits.

None; donations encouraged.

Not assessed.

28 AAAs; includes Meals on Wheels in some areas.

Medicare Savings Program (MSP)

Texas Medicare Savings Program

Age 65+ or disabled, TX resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Includes Extra Help for Part D; no waitlist.

Low-Income Home Energy Assistance Program (LIHEAP)

Texas Comprehensive Energy Assistance Program (CEAP)

Age 60+ prioritized, TX resident, low-income.

~$3,970/month (185% FPL).

Not assessed.

Priority for elderly/disabled; covers gas, electric, propane.

Family Caregiver Support Program (FCSP)

Texas Family Caregiver Support Program

Caregivers of 60+ needing care or 55+ caregivers of others; TX resident; 2+ ADLs.

No strict cap; prioritizes low-income (~$24,980/year).

Not assessed.

High rural demand; includes grandparent caregivers.

Senior Community Service Employment Program (SCSEP)

Texas SCSEP

Age 55+, unemployed, low-income, TX resident.

~$1,983/month (125% FPL).

Not specified.

Priority for veterans, rural residents; AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Texas VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, TX resident, wartime service, ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth).

High veteran population; supports rural/urban needs.

Property Tax Exemption for Seniors

Texas Senior Property Tax Exemption

Age 65+, TX resident, homeowner (homestead).

None; tax-based eligibility.

Not assessed.

$25,000+ exemption; optional freeze in some counties; saves ~$500-$1,000/year.

Senior Farmers’ Market Nutrition Program (SFMNP)

Texas SFMNP

Age 60+, TX resident, low-income.

~$2,322/month (185% FPL).

Not assessed.

Vouchers (~$50/season); serves ~20,000 via 28 AAAs.

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