Windsor Country Drive Care Center

Windsor Country Drive Care Center is a Nursing Home in California

Windsor Country Drive Care… is a Nursing Home in California

Windsor Country Drive Care Center

2500 Country Dr, Fremont, CA 94536 View Map

Windsor Country Drive Care Center is a Nursing Home in California

Windsor Country Drive Care… is a Nursing Home in California

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Overview of Windsor Country Drive Care Center

Windsor Country Drive Care Center is a tight-knit nursing home with a cozy atmosphere. With an emphasis on rehabilitation services, the community excels in delivering family-like treatment in support of a comfortable and secure environment for recovery. The patient-care center ensures that residents also cultivate a sense of freedom and enjoyment during healing. 

Windsor Country Drive Care Center practices a resident-focused approach to achieve results. With its professional and patient caregivers and comprehensive care plans, residents will get to immerse themselves in a range of services that include 24/7 nursing care, calendar-filled activities, rehabilitative programs, diabetes management, medication monitoring, and ADLs.

(510) 792-4242

Managed by Cynthia Lagatuz

Administrator

Cynthia Lagatuz serves as the Administrator at Windsor Country Drive Care Center, leading the community with dedication and professionalism. She oversees operations to ensure quality care and a supportive environment for all residents.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 3.81/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
4/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
4/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
4/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
4/5

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 126

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the California average
Occupancy rate 83.8%
Residents per day (avg) 109
Occupancy rate
83.8%
Residents per day (avg)
109

Who this home usually serves

TYPE OF STAY

Primarily long-term care, limited rehab

Most residents stay long-term, while a smaller portion are admitted for short-term rehab.

Might be optimal for
Long-term residence Daily assistance Occasional rehab needs

Breakdown by payment type

Medicare

9% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

72% of new residents, often for short stays.

Typical stay 29 days

Medicaid

19% of new residents, often for long-term daily care.

Typical stay 7 months

Finances and operations

Proprietary home
Other
Home revenue
$23.0M
Profit
$768.7K
Proprietary home Other
Home revenue
$23,037,754.00
Profit
$768,667.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$8.2M
35.6% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$14.0M
Total costs $22.2M
Walk Score
Walk Score: 79 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
BBB Rating
BBB Rating: C+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

Additional licensing details

CMS Certification Number: 55885

Types of Care at Windsor Country Drive Care Center

Nursing Home
Contact Windsor Country Drive Care Center

Comparison Chart

The information below is reported by the California Department of Social Services and Department of Public Health.
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Assisted Living For seniors needing help with daily tasks but not full-time nursing.

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Windsor Country Drive Care Center
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

SNF

Nursing Homes 24/7 care needed

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Places of interest near Windsor Country Drive Care Center

Address 1.2 miles from city center

Address 2500 Country Dr, Fremont, CA 94536

Calculate Travel Distance to Windsor Country Drive Care Center

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

168
Total Staff
119
Employees
49
Contractors
46,862
Total Hours (Quarter)
69
Avg Staff/Day
7.5
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse157.6 No
Licensed Practical Nurse218.3 No
Certified Nursing Assistant627.6 No
Staff by Category
Administration
2 staff
7.1hs shift avg
Nursing Staff
103 staff
7.7hs shift avg
Physicians & Practitioners
3 staff
8.1hs shift avg
Therapy Services
45 staff
5.7hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
5 staff
5hs shift avg
Dietary Services
4 staff
7.8hs shift avg
Other Services
6 staff
7.4hs shift avg
Contractor Analysis
7.2%
of total hours from contractors
3,369 contractor hours this quarter
Physical Therapy Assistant: 10 Qualified Social Worker: 5 Respiratory Therapy Technician: 14 Speech Language Pathologist: 6 Physical Therapy Aide: 12 Medical Director: 1 Occupational Therapy Assistant: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant6206225,18291100%7.6
Licensed Practical Nurse210217,18091100%8.3
Registered Nurse150155,21891100%7.6
Other Dietary Services Staff3031,41191100%7.8
Dental Services Staff6061,2777178%7.4
RN Director of Nursing5051,1717886%7.5
Respiratory Therapy Technician014141,0928492%5.5
Speech Language Pathologist0668398391%6.4
Physical Therapy Assistant010106247279%4.8
Clinical Nurse Specialist2026226673%8.2
Occupational Therapy Aide2025126369%8
Physical Therapy Aide012124676774%4.9
Nurse Practitioner1014645965%7.9
Administrator1014485662%8
Qualified Social Worker0552554954%5
Occupational Therapy Assistant0115789%7.1
Medical Director011361213%3
Dietitian101711%7

Health Inspection History

Source: CMS Health Citations (Mar 2019 – Aug 2025)

6
Inspections
33
Total Citations
0
Critical (J-L)
1
Serious (G-I)
5.5
Citations/Inspection
Aug 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
0
Moderate (D-F)
32
Serious (G-I)
1
Critical (J-L)
0
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
9
27% of total
Pharmacy Services
9
27% of total
Infection Control
2
6% of total
Resident Rights
2
6% of total
Environmental
1
3% of total
Citation Sources
Standard Inspections 30
Complaint Investigations 3
State Comparison (CA)
Citations
33
California average: 50.2
Critical Citations
0
California average: 0.4
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Aug 08, 2025 E Infection ControlF0880 Corrected
Apr 24, 2025 F Nursing ServicesF0725 Corrected
Apr 24, 2025 D PharmacyF0759 Corrected
Apr 24, 2025 E PharmacyF0761 Corrected
Apr 24, 2025 D Quality of CareF0679 Corrected
Apr 24, 2025 D Quality of CareF0698 Corrected
Mar 06, 2025 G Quality of CareF0686 Corrected
Jul 25, 2023 D PharmacyF0757 Corrected
May 18, 2023 F NutritionF0812 Corrected
May 18, 2023 D PharmacyF0758 Corrected
May 18, 2023 E PharmacyF0759 Corrected
May 18, 2023 D PharmacyF0760 Corrected
May 18, 2023 D Quality of CareF0684 Corrected
May 18, 2023 D Quality of CareF0695 Corrected
May 18, 2023 E Quality of CareF0698 Corrected
May 18, 2023 D Care PlanningF0655 Corrected
May 18, 2023 D Care PlanningF0657 Corrected
Mar 21, 2019 E EnvironmentalF0908 Corrected
Mar 21, 2019 E Infection ControlF0880 Corrected
Mar 21, 2019 E Nursing ServicesF0725 Corrected
Mar 21, 2019 D Nursing ServicesF0726 Corrected
Mar 21, 2019 E NutritionF0804 Corrected
Mar 21, 2019 E NutritionF0809 Corrected
Mar 21, 2019 E NutritionF0812 Corrected
Mar 21, 2019 E PharmacyF0755 Corrected
Mar 21, 2019 E PharmacyF0756 Corrected
Mar 21, 2019 E PharmacyF0759 Corrected
Mar 21, 2019 E Quality of CareF0684 Corrected
Mar 21, 2019 D Quality of CareF0688 Corrected
Mar 21, 2019 D Quality of CareF0697 Corrected
Mar 21, 2019 E Care PlanningF0656 Corrected
Mar 21, 2019 E Resident RightsF0550 Corrected
Mar 21, 2019 D Resident RightsF0582 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit LLC
Part of: Windsor NorCal 13 Holdings, LLC
Resident Census by Payment Source
115 Total Residents
Medicare 5 (4.3%)
Medicaid 76 (66.1%)
Private Pay/Other 34 (29.6%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
6.0 Score
10% better than avg California avg: 6.6

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
8.7 Score
23% better than avg California avg: 11.3

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
6.2%
Lost Too Much Weight
6.9%
Urinary Tract Infection
0.0%
Depressive Symptoms
1.8%
Falls with Major Injury
1.5%
Pneumococcal Vaccine
89.7%
Antipsychotic Use
2.0%
Walking Ability Worsened
6.1%
Influenza Vaccine
89.3%
High Risk Residents with Pressure Ulcers
9.2%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
13.9%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
69.1% 26% worse than avg California: 94.0%
Short-Stay Residents Who Received a New Antipsychotic Medication
0.2% 90% better than avg California: 1.5%
Influenza Vaccine
63.4% 32% worse than avg California: 93.2%

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Claim What’s Yours: Financial Aid for California Seniors

Program
State Program Name
Eligibility
Benefits
Multipurpose Senior Services Program
MSSP (Medi-Cal Waiver)
  • General: Age 65+, California resident, Medi-Cal eligible, nursing home risk.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • CA Specifics: County-managed; waitlists possible.
  • Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
In-Home Supportive Services (IHSS)
  • General: Age 65+, California resident, Medicaid-eligible or low-income.
  • Income Limits: ~$1,732/month (individual, Medi-Cal threshold).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Can hire family as caregivers.
  • Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
Multipurpose Senior Services Program (MSSP)
  • General: Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
  • Income Limits: ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Available in 38 counties; waitlists common.
  • Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
Property Tax Postponement Program (PTP)
  • General: Age 62+, California resident, own and live in home, 40% equity.
  • Income Limits (2025): ~$51,500/year (household, adjusted annually).
  • Asset Limits: Equity-based; no strict asset cap.
  • CA Specifics: Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
  • Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
Assisted Living Waiver (ALW)
CA ALW
  • General: Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
  • Income Limits: ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Available in 15 counties (e.g., LA, Sacramento); waitlists common.
  • Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
California CARES Program
CA CARES
  • General: Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
  • Income Limits: No strict limit; cost-sharing above ~$2,500/month threshold.
  • Asset Limits: Not applicable; need-based.
  • CA Specifics: High demand in urban areas; complements IHSS respite.
  • Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
Low-Income Home Energy Assistance Program (LIHEAP)
  • General: Age 60+ priority, California resident, low-income, utility/heating need.
  • Income Limits (2025): ~$2,510/month (200% of poverty level, individual).
  • Asset Limits: Not applicable; income-focused.
  • CA Specifics: High demand in inland/coastal extremes; weatherization capped at $5,000/home.
  • Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).

Claim What’s Yours Financial Aid for California Seniors

MSSP (Medi-Cal Waiver)

Multipurpose Senior Services Program

Requirements:
  • General:
    Age 65+, California resident, Medi-Cal eligible, nursing home risk.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • CA Specifics:
    County-managed; waitlists possible.
Benefits without Contact:
  • Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
California IHSS

In-Home Supportive Services (IHSS)

Requirements:
  • General:
    Age 65+, California resident, Medicaid-eligible or low-income.
  • Income Limits:
    ~$1,732/month (individual, Medi-Cal threshold).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Can hire family as caregivers.
Benefits without Contact:
  • Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
CA MSSP

Multipurpose Senior Services Program (MSSP)

Requirements:
  • General:
    Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
  • Income Limits:
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Available in 38 counties; waitlists common.
Benefits without Contact:
  • Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
CA PTP

Property Tax Postponement Program (PTP)

Requirements:
  • General:
    Age 62+, California resident, own and live in home, 40% equity.
  • Income Limits (2025):
    ~$51,500/year (household, adjusted annually).
  • Asset Limits:
    Equity-based; no strict asset cap.
  • CA Specifics:
    Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
Benefits without Contact:
  • Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
CA ALW

Assisted Living Waiver (ALW)

Requirements:
  • General:
    Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
  • Income Limits:
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Available in 15 counties (e.g., LA, Sacramento); waitlists common.
Benefits without Contact:
  • Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
CA CARES

California CARES Program

Requirements:
  • General:
    Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
  • Income Limits:
    No strict limit; cost-sharing above ~$2,500/month threshold.
  • Asset Limits:
    Not applicable; need-based.
  • CA Specifics:
    High demand in urban areas; complements IHSS respite.
Benefits without Contact:
  • Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
CA LIHEAP

Low-Income Home Energy Assistance Program (LIHEAP)

Requirements:
  • General:
    Age 60+ priority, California resident, low-income, utility/heating need.
  • Income Limits (2025):
    ~$2,510/month (200% of poverty level, individual).
  • Asset Limits:
    Not applicable; income-focused.
  • CA Specifics:
    High demand in inland/coastal extremes; weatherization capped at $5,000/home.
Benefits without Contact:
  • Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
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