Total health inspections
6
California average 12.5
Last Health inspection on Aug 2025
Primarily long-term care, limited rehab
Most residents stay long-term, while a smaller portion are admitted for short-term rehab.
Windsor Country Drive Care Center
Nursing Home
Windsor Country Drive Care Center
Nursing Home
Windsor Country Drive Care Center is a tight-knit nursing home with a cozy atmosphere. With an emphasis on rehabilitation services, the community excels in delivering family-like treatment in support of a comfortable and secure environment for recovery. The patient-care center ensures that residents also cultivate a sense of freedom and enjoyment during healing.
Windsor Country Drive Care Center practices a resident-focused approach to achieve results. With its professional and patient caregivers and comprehensive care plans, residents will get to immerse themselves in a range of services that include 24/7 nursing care, calendar-filled activities, rehabilitative programs, diabetes management, medication monitoring, and ADLs.
Cynthia Lagatuz serves as the Administrator at Windsor Country Drive Care Center, leading the community with dedication and professionalism. She oversees operations to ensure quality care and a supportive environment for all residents.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
126
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
83.8%
Residents per day (avg)
109
Occupancy rate
83.8%
Residents per day (avg)
109
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Long-term residence
Daily assistance
Occasional rehab needs
Breakdown by payment type
Medicare
9% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
72% of new residents, often for short stays.
Typical stay
29 days
Medicaid
19% of new residents, often for long-term daily care.
Typical stay
7 months
Finances and operations
Proprietary home
Other
Home revenue
$23.0M
Profit
$768.7K
Proprietary home
Other
Home revenue
$23,037,754.00
Profit
$768,667.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$8.2M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$14.0M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$22.2M
Walk Score: 79 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
BBB Rating: C+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
Additional licensing details
CMS Certification Number:
55885
Types of Care at Windsor Country Drive Care Center
Nursing Home
Compare Nursing Homes around Fremont
The information below is reported by the California Department of Social Services and Department of Public Health.
Mission Valley Post Acute
-16%
-14%
+1%
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
SNF
Nursing Homes 24/7 care needed
Fremont (Centerville)
85
No
A-
72
BILLS, KELLY
85.3%
$15,180,330.00
$4,672,142.00
30.8%
80.70
3.6262
-
22
-
-16%-14%+1%
Niles Canyon Post Acute
-63%
+1%
-9%
SNF
Nursing Homes 24/7 care needed
Fremont (Canyon Heights - Vallejo Mills)
73
No
A-
30
-
77.3%
$9,259,752.00
$4,401,674.00
47.5%
60.70
4.2441
2
10
-
-63%+1%-9%
Windsor Country Drive Care Center
+4%
-10%
-1%
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
SNF
Nursing Homes 24/7 care needed
Fremont (Centerville)
126
No
C+
79
-
83.8%
$22,709,389.00
$8,202,665.00
36.1%
109.10
3.8137
-
33
1
+4%-10%-1%
Fremont Healthcare Center
+49%
-2%
+7%
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
SNF
Nursing Homes 24/7 care needed
Fremont (Sundale)
115
No
A+
78
FREMONT HOLDING COMPANY GP LLC
90.7%
$21,029,391.00
$7,099,368.00
33.8%
102.90
4.1391
1
22
-
+49%-2%+7%
Park Central Care & Rehabilitation Center
-35%
+5%
-31%
SNF
Nursing Homes 24/7 care needed
Fremont (Centerville)
99
No
A+
75
THEKKEK, ANTONY
58.5%
$8,194,881.00
$5,465,304.00
66.7%
80.50
4.4206
-
20
1
-35%+5%-31%
Mission Valley Post Acute
Type of care:
AL
SNF
Community:
Fremont (Centerville)
Bed Count:
85
Pets Allowed:
No
Operator:
BILLS, KELLY
CCN:
55276
Occupancy:
85.3%
Home Revenue:
$15,180,330.00
Payroll Costs:
$4,672,142.00
Payroll %:
30.8%
Avg Residents/Day:
80.70
Overall Rating:
Adj Nurse Hours:
3.6262
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
22
RN share vs State Avg:
-16%
-16%
Staffing vs State Avg:
-14%
-14%
Occupancy vs State Avg:
+1%
+1%
Niles Canyon Post Acute
Type of care:
SNF
Community:
Fremont (Canyon Heights - Vallejo Mills)
Bed Count:
73
Pets Allowed:
No
CCN:
55562
Occupancy:
77.3%
Home Revenue:
$9,259,752.00
Payroll Costs:
$4,401,674.00
Payroll %:
47.5%
Avg Residents/Day:
60.70
Overall Rating:
Adj Nurse Hours:
4.2441
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
2
Citations:
10
RN share vs State Avg:
-63%
-63%
Staffing vs State Avg:
+1%
+1%
Occupancy vs State Avg:
-9%
-9%
Windsor Country Drive Care Center
Type of care:
AL
SNF
Community:
Fremont (Centerville)
Bed Count:
126
Pets Allowed:
No
CCN:
55885
Occupancy:
83.8%
Home Revenue:
$22,709,389.00
Payroll Costs:
$8,202,665.00
Payroll %:
36.1%
Avg Residents/Day:
109.10
Overall Rating:
Adj Nurse Hours:
3.8137
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
33
Severe Citations:
1
RN share vs State Avg:
+4%
+4%
Staffing vs State Avg:
-10%
-10%
Occupancy vs State Avg:
-1%
-1%
Fremont Healthcare Center
Type of care:
AL
SNF
Community:
Fremont (Sundale)
Bed Count:
115
Pets Allowed:
No
Operator:
FREMONT HOLDING COMPANY GP LLC
CCN:
56422
Occupancy:
90.7%
Home Revenue:
$21,029,391.00
Payroll Costs:
$7,099,368.00
Payroll %:
33.8%
Avg Residents/Day:
102.90
Overall Rating:
Adj Nurse Hours:
4.1391
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
22
RN share vs State Avg:
+49%
+49%
Staffing vs State Avg:
-2%
-2%
Occupancy vs State Avg:
+7%
+7%
Park Central Care & Rehabilitation Center
Type of care:
SNF
Community:
Fremont (Centerville)
Bed Count:
99
Pets Allowed:
No
Operator:
THEKKEK, ANTONY
CCN:
56298
Occupancy:
58.5%
Home Revenue:
$8,194,881.00
Payroll Costs:
$5,465,304.00
Payroll %:
66.7%
Avg Residents/Day:
80.50
Overall Rating:
Adj Nurse Hours:
4.4206
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
20
Severe Citations:
1
RN share vs State Avg:
-35%
-35%
Staffing vs State Avg:
+5%
+5%
Occupancy vs State Avg:
-31%
-31%Places of interest near Windsor Country Drive Care Center
1.2 miles from city center — 0.88 miles to nearest hospital (Pulmonary: Fremont Center: Palo Alto Medical Foundation)
2500 Country Dr, Fremont, CA 94536
Calculate Travel Distance to Windsor Country Drive Care Center
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
168
Total Staff
119
Employees
49
Contractors
46,862
Total Hours (Quarter)
69
Avg Staff/Day
7.5
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 15 | 7.6 | No |
| Licensed Practical Nurse | 21 | 8.3 | No |
| Certified Nursing Assistant | 62 | 7.6 | No |
Staff by Category
Administration ⓘ
2 staff
7.1hs shift avg
Nursing Staff ⓘ
103 staff
7.7hs shift avg
Physicians & Practitioners ⓘ
3 staff
8.1hs shift avg
Therapy Services ⓘ
45 staff
5.7hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
5 staff
5hs shift avg
Dietary Services ⓘ
4 staff
7.8hs shift avg
Other Services ⓘ
6 staff
7.4hs shift avg
Contractor Analysis
7.2%
of total hours from contractors
3,369 contractor hours this quarter
Physical Therapy Assistant: 10
Qualified Social Worker: 5
Respiratory Therapy Technician: 14
Speech Language Pathologist: 6
Physical Therapy Aide: 12
Medical Director: 1
Occupational Therapy Assistant: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 62 | 0 | 62 | 25,182 | 91 | 100% | 7.6 |
| Licensed Practical Nurse | 21 | 0 | 21 | 7,180 | 91 | 100% | 8.3 |
| Registered Nurse | 15 | 0 | 15 | 5,218 | 91 | 100% | 7.6 |
| Other Dietary Services Staff | 3 | 0 | 3 | 1,411 | 91 | 100% | 7.8 |
| Dental Services Staff | 6 | 0 | 6 | 1,277 | 71 | 78% | 7.4 |
| RN Director of Nursing | 5 | 0 | 5 | 1,171 | 78 | 86% | 7.5 |
| Respiratory Therapy Technician | 0 | 14 | 14 | 1,092 | 84 | 92% | 5.5 |
| Speech Language Pathologist | 0 | 6 | 6 | 839 | 83 | 91% | 6.4 |
| Physical Therapy Assistant | 0 | 10 | 10 | 624 | 72 | 79% | 4.8 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 622 | 66 | 73% | 8.2 |
| Occupational Therapy Aide | 2 | 0 | 2 | 512 | 63 | 69% | 8 |
| Physical Therapy Aide | 0 | 12 | 12 | 467 | 67 | 74% | 4.9 |
| Nurse Practitioner | 1 | 0 | 1 | 464 | 59 | 65% | 7.9 |
| Administrator | 1 | 0 | 1 | 448 | 56 | 62% | 8 |
| Qualified Social Worker | 0 | 5 | 5 | 255 | 49 | 54% | 5 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 57 | 8 | 9% | 7.1 |
| Medical Director | 0 | 1 | 1 | 36 | 12 | 13% | 3 |
| Dietitian | 1 | 0 | 1 | 7 | 1 | 1% | 7 |
Health Inspection History
Inspections
Total health citations
33
Citations per inspection
5.5
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
30 of 33 citations resulted from standard inspections; and 3 of 33 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than California averageCalifornia average: 0.4
Serious Health citations
1
1
In line with California averageCalifornia average: 1
0 critical citations
1 serious citation
32 moderate citations
0 minor citations
Citations history (last 3 years)
Infection Control moderate citation
Aug 08, 2025
Corrected
Nursing Services moderate citation
Apr 24, 2025
Corrected
Pharmacy moderate citation
Apr 24, 2025
Corrected
Pharmacy moderate citation
Apr 24, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit LLC
Part of: Windsor NorCal 13 Holdings, LLC
Resident Census by Payment Source
115
Total Residents
Medicare
5
(4.3%)
ⓘ
Medicaid
76
(66.1%)
ⓘ
Private Pay/Other
34
(29.6%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
6.0
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
6.0
10% better than California averageCalifornia average: 6.6
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
8.7
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
8.7
23% better than California averageCalifornia average: 11.3
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
6.2%
Percent of long-stay residents whose need for help with daily activities has increased
6.2%
44% better than California averageCalifornia average: 11.1%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
6.1%
Percent of long-stay residents whose ability to move independently worsened
6.1%
49% better than California averageCalifornia average: 12.0%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
13.9%
Percent of low risk long-stay residents who lose control of their bowels or bladder
13.9%
23% worse than California averageCalifornia average: 11.3%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
1.5%
Percent of long-stay residents experiencing one or more falls with major injury
1.5%
9% better than California averageCalifornia average: 1.7%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
9.2%
Percent of long-stay high risk residents with pressure ulcers
9.2%
85% worse than California averageCalifornia average: 5.0%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than California averageCalifornia average: 1.2%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
6.9%
Percent of long-stay residents who lose too much weight
6.9%
64% worse than California averageCalifornia average: 4.2%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
1.8%
Percent of long-stay residents who have depressive symptoms
1.8%
74% better than California averageCalifornia average: 6.7%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
2.0%
Percent of long-stay residents who received an antipsychotic medication
2.0%
80% better than California averageCalifornia average: 10.1%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
89.7%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
89.7%
9% worse than California averageCalifornia average: 98.5%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
89.3%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
89.3%
9% worse than California averageCalifornia average: 98.2%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
69.1%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
69.1%
26% worse than California averageCalifornia average: 94.0%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.2%
Percent of short-stay residents who newly received an antipsychotic medication
0.2%
90% better than California averageCalifornia average: 1.5%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
63.4%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
63.4%
32% worse than California averageCalifornia average: 93.2%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Windsor Country Drive Care Center based on CMS SNF Cost Reports.
Occupancy Rate
83.8%
↑ 0.7pp vs 2022
Net Income
$768,667
↑ ~$1.6M vs 2022
Total Payroll
$10,483,600
↓ ~$848K vs 2022
Profit Margin
3.4%
↑ 7.5pp vs 2022
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