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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Windsor Country Drive Care Center is a tight-knit nursing home with a cozy atmosphere. With an emphasis on rehabilitation services, the community excels in delivering family-like treatment in support of a comfortable and secure environment for recovery. The patient-care center ensures that residents also cultivate a sense of freedom and enjoyment during healing.
Windsor Country Drive Care Center practices a resident-focused approach to achieve results. With its professional and patient caregivers and comprehensive care plans, residents will get to immerse themselves in a range of services that include 24/7 nursing care, calendar-filled activities, rehabilitative programs, diabetes management, medication monitoring, and ADLs.
Cynthia Lagatuz serves as the Administrator at Windsor Country Drive Care Center, leading the community with dedication and professionalism. She oversees operations to ensure quality care and a supportive environment for all residents.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 180th out of 271 homes in California.| Staff type | Hours / day | vs state avg |
|---|---|---|
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Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
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35m per day | ▼ 10% State avg: 39m per day · National avg: 41m per day |
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LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
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44m per day | ▼ 40% State avg: 1h 13m per day · National avg: 52m per day |
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Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
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2h 29m per day | ▼ 6% State avg: 2h 39m per day · National avg: 2h 21m per day |
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Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
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3h 47m per day | ▼ 7% State avg: 4h 5m per day · National avg: 3h 26m per day |
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Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
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7m per day | ▲ 40% State avg: 5m per day · National avg: 4m per day |
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RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
|
30m per day | ■ Avg State avg: 30m per day · National avg: 29m per day |
Occupancy lower than 85% suggests more openings may be available.
Most residents stay long-term, while a smaller portion are admitted for short-term rehab.
9% of new residents, usually for short-term rehab.
72% of new residents, often for short stays.
19% of new residents, often for long-term daily care.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #93 / 275Payroll — state benchmarkedThis home is ranked 93rd out of 275 homes in California.Shows total annual staff payroll benchmarked to the California average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Ways to qualify for care at this community, including accepted programs.
This facility is certified for eligible Medicare services.
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics worse than average are highlighted in red; those better than average are highlighted in green.
Regulatory visits include scheduled inspections, complaint investigations, and other on-site visits by state regulators.
| Metric | This Facility | California Average | vs. California Avg |
|---|---|---|---|
|
Total visits
Combined count of complaint visits, other regulatory visits, and official scheduled inspections.
|
0 | 16 | This facility has 100% fewer total visits than a typical California facility (0 vs. California avg 16).↓ 100% better |
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Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff. Fewer complaint visits generally indicate fewer reported concerns.
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0 | 13 | This facility has 100% fewer complaint visits than a typical California facility (0 vs. California avg 13).↓ 100% better |
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Other visits
Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.
|
0 | 7 | This facility has 100% fewer other visits than a typical California facility (0 vs. California avg 7).↓ 100% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
This facility’s inspection record is mixed, showing ongoing issues with medication management, infection control, and resident care coordination despite some improvements. The most recent inspection on August 8, 2025, cited one deficiency for inconsistent PPE use during a Covid-19 outbreak, while the April 24, 2025 annual inspection flagged five deficiencies including inadequate staffing hours, medication errors, and poor dialysis care coordination. Earlier reports detailed repeated problems with pressure ulcer prevention, medication monitoring, and food service sanitation, indicating persistent challenges across multiple care areas.
Read the full state inspection reports, including specific deficiencies and facility responses.
Show Inspection ReportsCalifornia average 12.5
Last Health inspection on Aug 2025
California average 50.2
California average 4.65
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
30 of 33 citations resulted from standard inspections; and 3 of 33 resulted from complaint investigations.
100% better than California average
California average: 0.4
1
In line with California average
California average: 1
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Aug 08, 2025
Corrected
Issues related to the availability and quality of nursing staff and the care they provide.
Apr 24, 2025
Corrected
Issues related to medication management, including how drugs are stored, administered, and monitored.
Apr 24, 2025
Corrected
Issues related to medication management, including how drugs are stored, administered, and monitored.
Apr 24, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Windsor Country Drive Care Center is located in Fremont, California.
Here are the financial assistance programs available to residents in California.
1.2 miles from city center
Estimated distance in miles from Fremont's city center to Windsor Country Drive Care Center's address, calculated via Google Maps.
— 0.88 miles to nearest hospital (Pulmonary: Fremont Center: Palo Alto Medical Foundation)
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This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
1460770% better than California average
California average ratio: 0.00:1
0% compared with California average
California average: 7.7 hours
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hours
No contractors work on this role.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hours
No contractors work on this role.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hours
No contractors work on this role.
Total hours from contractors
3,369 contractor hours this quarter
| Certified Nursing Assistant | 62 | 0 | 62 | 25,182 | 91 | 100% | 7.6 |
| Licensed Practical Nurse | 21 | 0 | 21 | 7,180 | 91 | 100% | 8.3 |
| Registered Nurse | 15 | 0 | 15 | 5,218 | 91 | 100% | 7.6 |
| Other Dietary Services Staff | 3 | 0 | 3 | 1,411 | 91 | 100% | 7.8 |
| Dental Services Staff | 6 | 0 | 6 | 1,277 | 71 | 78% | 7.4 |
| RN Director of Nursing | 5 | 0 | 5 | 1,171 | 78 | 86% | 7.5 |
| Respiratory Therapy Technician | 0 | 14 | 14 | 1,092 | 84 | 92% | 5.5 |
| Speech Language Pathologist | 0 | 6 | 6 | 839 | 83 | 91% | 6.4 |
| Physical Therapy Assistant | 0 | 10 | 10 | 624 | 72 | 79% | 4.8 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 622 | 66 | 73% | 8.2 |
| Occupational Therapy Aide | 2 | 0 | 2 | 512 | 63 | 69% | 8 |
| Physical Therapy Aide | 0 | 12 | 12 | 467 | 67 | 74% | 4.9 |
| Nurse Practitioner | 1 | 0 | 1 | 464 | 59 | 65% | 7.9 |
| Administrator | 1 | 0 | 1 | 448 | 56 | 62% | 8 |
| Qualified Social Worker | 0 | 5 | 5 | 255 | 49 | 54% | 5 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 57 | 8 | 9% | 7.1 |
| Medical Director | 0 | 1 | 1 | 36 | 12 | 13% | 3 |
| Dietitian | 1 | 0 | 1 | 7 | 1 | 1% | 7 |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
115
Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
6.0
10% better than California average
California average: 6.6
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
8.7
23% better than California average
California average: 11.3
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
6.2%
44% better than California average
California average: 11.1%
Percent of long-stay residents whose ability to move independently worsened
6.1%
49% better than California average
California average: 12.0%
Percent of low risk long-stay residents who lose control of their bowels or bladder
13.9%
23% worse than California average
California average: 11.3%
Percent of long-stay residents experiencing one or more falls with major injury
1.5%
9% better than California average
California average: 1.7%
Percent of long-stay high risk residents with pressure ulcers
9.2%
85% worse than California average
California average: 5.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than California average
California average: 1.2%
Percent of long-stay residents who lose too much weight
6.9%
64% worse than California average
California average: 4.2%
Percent of long-stay residents who have depressive symptoms
1.8%
74% better than California average
California average: 6.7%
Percent of long-stay residents who received an antipsychotic medication
2.0%
80% better than California average
California average: 10.1%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
89.7%
9% worse than California average
California average: 98.5%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
89.3%
9% worse than California average
California average: 98.2%
Number of hospitalizations per 1,000 long-stay resident days.
3.55
58% worse than California average
California average: 2.25
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.29
44% worse than California average
California average: 1.59
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
69.1%
26% worse than California average
California average: 94.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.2%
90% better than California average
California average: 1.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
63.4%
32% worse than California average
California average: 93.2%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
28.3%
22% worse than California average
California average: 23.2%
Percentage of short-stay residents who had an outpatient emergency department visit.
9.8%
13% better than California average
California average: 11.2%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than California average
California average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
60.3%
12% better than California average
California average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
44.4%
12% worse than California average
California average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
Penalties are imposed by CMS for violations of federal nursing home regulations.
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
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| Mission Valley Post Acute |
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). |
Fremont (Centerville) | 85 | 85.3% | +1% | 3.63 | -16% | -14% | 0 | 22 | 5.5 | 0 | 81 | A- | 72 | Bills, Kelly | $15.2M | $4.7M | 30.8% | 55276 | ||||
| Niles Canyon Post Acute |
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). |
Fremont (Canyon Heights - Vallejo Mills) | 73 | 77.3% | -9% | 4.24 | -63% | +1% | 2 | 10 | 3.3 | 0 | 61 | A- | 30 | - | $9.4M | $4.4M | 46.8% | 55562 | ||||
| Windsor Country Drive Care Center |
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). |
Fremont (Centerville) | 126 | 83.8% | -1% | 3.81 | +4% | -10% | 0 | 33 | 5.5 | 1 | 109 | C+ | 79 | - | $23.0M | $8.2M | 35.6% | 55885 | ||||
| Fremont Healthcare Center |
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). |
Fremont (Sundale) | 115 | 90.7% | +7% | 4.14 | +49% | -2% | 1 | 22 | 4.4 | 0 | 103 | A+ | 78 | Fremont Holding Company Gp Llc | $21.8M | $7.1M | 32.6% | 56422 | ||||
| Park Central Care & Rehabilitation Center |
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). |
Fremont (Centerville) | 99 | 58.5% | -31% | 4.42 | -35% | +5% | 0 | 20 | 6.7 | 1 | 81 | A+ | 75 | Thekkek, Antony | $8.3M | $5.5M | 66% | 56298 |
Historical financial and operational data for Windsor Country Drive Care Center based on CMS SNF Cost Reports.
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