Show Inspection Reports
Total health inspections
6
California average 12.5
Last Health inspection on Aug 2025
Primarily long-term care, limited rehab
Most residents stay long-term, while a smaller portion are admitted for short-term rehab.
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Nursing Home in Fremont
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Windsor Country Drive Care Center
Nursing Home in Fremont
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Windsor Country Drive Care Center
Windsor Country Drive Care Center is a tight-knit nursing home with a cozy atmosphere. With an emphasis on rehabilitation services, the community excels in delivering family-like treatment in support of a comfortable and secure environment for recovery. The patient-care center ensures that residents also cultivate a sense of freedom and enjoyment during healing.
Windsor Country Drive Care Center practices a resident-focused approach to achieve results. With its professional and patient caregivers and comprehensive care plans, residents will get to immerse themselves in a range of services that include 24/7 nursing care, calendar-filled activities, rehabilitative programs, diabetes management, medication monitoring, and ADLs.
Cynthia Lagatuz serves as the Administrator at Windsor Country Drive Care Center, leading the community with dedication and professionalism. She oversees operations to ensure quality care and a supportive environment for all residents.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
126
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
83.8%
Residents per day (avg)
109
Occupancy rate
83.8%
Residents per day (avg)
109
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Long-term residence
Daily assistance
Occasional rehab needs
Breakdown by payment type
Medicare
9% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
72% of new residents, often for short stays.
Typical stay
29 days
Medicaid
19% of new residents, often for long-term daily care.
Typical stay
7 months
Finances and operations
Privately-owned community
Home revenue
$23.0M
Profit
$768.7K
Privately-owned community
Home revenue
$23.0M
Profit
$768.7K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$8.2M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$14.0M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$22.2M
Walk Score: 79 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
BBB Rating: C+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community
CMS Certification Number55885
Awards4-Star Rated Facility, National Quality Award 2023 Bronze winner
Accept Medicare
Rehabilitation Services
Skilled Nursing
24-Hour Staffing
Open Courtyard
Delicious And Nutritious Meals
Specific ProgramsSkilled Nursing, Rehabilitation, Wound Care
Food DescriptionWe provide an array of delicious and nutritious meals for our residents.
Types of Care at Windsor Country Drive Care Center
Nursing Home
Access & Eligibility
Ways to qualify for care at this community, including accepted programs and payment options.
Medicare Accepted
This facility is certified for eligible Medicare services.
Inspection History
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
Health Inspection History
Inspections
Total health citations
33
California average 50.2
Citations per inspection
5.5
California average 4.65
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
30 of 33 citations resulted from standard inspections; and 3 of 33 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than California averageCalifornia average: 0.4
Serious Health citations
1
1
In line with California averageCalifornia average: 1
0 critical citations
1 serious citation
32 moderate citations
0 minor citations
Citations history (last 3 years)
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Aug 08, 2025
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Aug 08, 2025
Corrected
Nursing Services moderate citation
Issues related to the availability and quality of nursing staff and the care they provide.
Apr 24, 2025
Issues related to the availability and quality of nursing staff and the care they provide.
Apr 24, 2025
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Apr 24, 2025
Issues related to medication management, including how drugs are stored, administered, and monitored.
Apr 24, 2025
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Apr 24, 2025
Issues related to medication management, including how drugs are stored, administered, and monitored.
Apr 24, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Fremont The information below is reported by the California Department of Social Services and Department of Public Health.
Filter by care type
Mission Valley Post Acute
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Fremont (Centerville)
85
85.3%
+1%
3.63
-14%
0
22
5.5
0
81
A-
72
Bills, Kelly
$15.2M
$4.7M
30.8%
55276
Niles Canyon Post Acute
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Fremont (Canyon Heights - Vallejo Mills)
73
77.3%
-9%
4.24
+1%
2
10
3.3
0
61
A-
30
-
$9.3M
$4.4M
47.5%
55562
Windsor Country Drive Care Center
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Fremont (Centerville)
126
83.8%
-1%
3.81
-10%
0
33
5.5
1
109
C+
79
-
$22.7M
$8.2M
36.1%
55885
Fremont Healthcare Center
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Fremont (Sundale)
115
90.7%
+7%
4.14
-2%
1
22
4.4
0
103
A+
78
Fremont Holding Company Gp Llc
$21.0M
$7.1M
33.8%
56422
Park Central Care & Rehabilitation Center
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Fremont (Centerville)
99
58.5%
-31%
4.42
+5%
0
20
6.7
1
81
A+
75
Thekkek, Antony
$8.2M
$5.5M
66.7%
56298
Places of interest near Windsor Country Drive Care Center
1.2 miles from city center — 0.88 miles to nearest hospital (Pulmonary: Fremont Center: Palo Alto Medical Foundation)
Calculate Travel Distance to Windsor Country Drive Care Center
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
168
Employees
119
Contractors
49
Staff to resident ratio
1.46:1
1460770% better than California averageCalifornia average ratio: 0.00:1
Avg staff/day
69
Average shift
7.5 hours
0% compared with California averageCalifornia average: 7.7 hours
Total staff hours (quarter)
46,862
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
15
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
21
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
62
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
7.2%
3,369 contractor hours this quarter
Respiratory Therapy Technician: 14
Physical Therapy Aide: 12
Physical Therapy Assistant: 10
Speech Language Pathologist: 6
Qualified Social Worker: 5
Medical Director: 1
Occupational Therapy Assistant: 1
Staff by category
| Certified Nursing Assistant | 62 | 0 | 62 | 25,182 | 91 | 100% | 7.6 |
| Licensed Practical Nurse | 21 | 0 | 21 | 7,180 | 91 | 100% | 8.3 |
| Registered Nurse | 15 | 0 | 15 | 5,218 | 91 | 100% | 7.6 |
| Other Dietary Services Staff | 3 | 0 | 3 | 1,411 | 91 | 100% | 7.8 |
| Dental Services Staff | 6 | 0 | 6 | 1,277 | 71 | 78% | 7.4 |
| RN Director of Nursing | 5 | 0 | 5 | 1,171 | 78 | 86% | 7.5 |
| Respiratory Therapy Technician | 0 | 14 | 14 | 1,092 | 84 | 92% | 5.5 |
| Speech Language Pathologist | 0 | 6 | 6 | 839 | 83 | 91% | 6.4 |
| Physical Therapy Assistant | 0 | 10 | 10 | 624 | 72 | 79% | 4.8 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 622 | 66 | 73% | 8.2 |
| Occupational Therapy Aide | 2 | 0 | 2 | 512 | 63 | 69% | 8 |
| Physical Therapy Aide | 0 | 12 | 12 | 467 | 67 | 74% | 4.9 |
| Nurse Practitioner | 1 | 0 | 1 | 464 | 59 | 65% | 7.9 |
| Administrator | 1 | 0 | 1 | 448 | 56 | 62% | 8 |
| Qualified Social Worker | 0 | 5 | 5 | 255 | 49 | 54% | 5 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 57 | 8 | 9% | 7.1 |
| Medical Director | 0 | 1 | 1 | 36 | 12 | 13% | 3 |
| Dietitian | 1 | 0 | 1 | 7 | 1 | 1% | 7 |
62 Certified Nursing Assistant
% of Days
100%
21 Licensed Practical Nurse
% of Days
100%
15 Registered Nurse
% of Days
100%
3 Other Dietary Services Staff
% of Days
100%
6 Dental Services Staff
% of Days
78%
5 RN Director of Nursing
% of Days
86%
14 Respiratory Therapy Technician
% of Days
92%
6 Speech Language Pathologist
% of Days
91%
10 Physical Therapy Assistant
% of Days
79%
2 Clinical Nurse Specialist
% of Days
73%
2 Occupational Therapy Aide
% of Days
69%
12 Physical Therapy Aide
% of Days
74%
1 Nurse Practitioner
% of Days
65%
1 Administrator
% of Days
62%
5 Qualified Social Worker
% of Days
54%
1 Occupational Therapy Assistant
% of Days
9%
1 Medical Director
% of Days
13%
1 Dietitian
% of Days
1%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
115 residents
Residents by payment source
Medicare
5 residents (4.3%)
Medicaid
76 residents (66.1%)
Private pay or other
34 residents (29.6%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
6.0
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
6.0
10% better than California averageCalifornia average: 6.6
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
8.7
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
8.7
23% better than California averageCalifornia average: 11.3
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
6.2%
Percent of long-stay residents whose need for help with daily activities has increased
6.2%
44% better than California averageCalifornia average: 11.1%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
6.1%
Percent of long-stay residents whose ability to move independently worsened
6.1%
49% better than California averageCalifornia average: 12.0%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
13.9%
Percent of low risk long-stay residents who lose control of their bowels or bladder
13.9%
23% worse than California averageCalifornia average: 11.3%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
1.5%
Percent of long-stay residents experiencing one or more falls with major injury
1.5%
9% better than California averageCalifornia average: 1.7%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
9.2%
Percent of long-stay high risk residents with pressure ulcers
9.2%
85% worse than California averageCalifornia average: 5.0%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than California averageCalifornia average: 1.2%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
6.9%
Percent of long-stay residents who lose too much weight
6.9%
64% worse than California averageCalifornia average: 4.2%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
1.8%
Percent of long-stay residents who have depressive symptoms
1.8%
74% better than California averageCalifornia average: 6.7%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
2.0%
Percent of long-stay residents who received an antipsychotic medication
2.0%
80% better than California averageCalifornia average: 10.1%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
89.7%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
89.7%
9% worse than California averageCalifornia average: 98.5%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
89.3%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
89.3%
9% worse than California averageCalifornia average: 98.2%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
69.1%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
69.1%
26% worse than California averageCalifornia average: 94.0%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.2%
Percent of short-stay residents who newly received an antipsychotic medication
0.2%
90% better than California averageCalifornia average: 1.5%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
63.4%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
63.4%
32% worse than California averageCalifornia average: 93.2%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Windsor Country Drive Care Center based on CMS SNF Cost Reports.
Occupancy Rate
83.8%
↑ 0.7pp vs 2022
Net Income
$768.7K
↑ ~$1.6M vs 2022
Total Payroll
$10.5M
↓ ~$848.3K vs 2022
Profit Margin
3.4%
↑ 7.5pp vs 2022
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