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Windsor Ridge Assisted Living
Assisted Living, Memory Care & Respite Care · Knoxville, TN
Exterior view of Windsor Ridge Assisted Living facility Entrance view of Windsor Ridge Assisted Living facility Bright interior common area with seating and decor Bright dining area with a scenic mural and tables

Windsor Ridge Assisted Living

Assisted Living, Memory Care & Respite Care · Knoxville, TN
5611 Central Ave Pike, Knoxville, TN 37912 View map
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Overview of Windsor Ridge Assisted Living

Serving the area since 1999, Windsor Ridge Assisted Living is a one-story, 70-bed assisted living community in Knoxville, Tennessee. Operating under Windsor Operator, LLC, with administrator Bridgett Burchfield overseeing daily operations, it maintains an 80 percent occupancy rate, indicating it operates near capacity.

The community occupies a moderately walkable neighborhood with a Walk Score of 29, so most errands and activities demand a quick drive. The area is typical of Knoxville’s residential settings, offering a calmer environment for residents. Windsor Ridge Assisted Living offers studio-style housing options for occupants needing assisted living support.

Windsor Ridge Assisted Living is subject to oversight by the Tennessee Department of Health, Division of Health Care Facilities. Regulatory inspections have been conducted since 2019, documenting the facility’s active compliance efforts.

Touring can provide families evaluating the facility firsthand insight into its accommodations, available services, and daily life there.

Facility Direct Line (865) 688-4840
By The Numbers

Community insights.

Bed count Info A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions. 70 Rank #126 / 253Bed count — State benchmarked This assisted living community is ranked 126th out of 253 assisted living communities we track in Tennessee for bed count. Shows this facility's certified or reported bed count compared to other Tennessee facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Tennessee that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.

Smaller home · May offer a more intimate, personalized care environment.

Years of operating Info A longer operating history, which may indicate experience navigating regulations and delivering ongoing care. This is the number of years in operation under current management. Rank #83 / 225Years in operation — State benchmarked This assisted living community is ranked 83rd out of 225 assisted living communities we track in Tennessee for years in operation. Shows how long this facility has been in operation compared to other Tennessee facilities. Longer operating histories may benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Tennessee that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.
27 years
Walk Score Info Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation. Rank #143 / 272Walk Score — State benchmarked This assisted living community is ranked 143rd out of 272 assisted living communities we track in Tennessee for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Tennessee facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Tennessee that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.
29 / 100
Occupancy rate Info Occupancy lower than 85% suggests more openings may be available. Rank #66 / 137Occupancy rate — State benchmarked This assisted living community is ranked 66th out of 137 assisted living communities we track in Tennessee for occupancy. Shows this facility's occupancy rate versus the Tennessee average, with its Statewide rank out of 137. Higher occupancy signals strong local demand and financial stability. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Tennessee that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.
80% This home usually has availability

Based on 56 residents and 70 beds. Source: state licensing agency resident count

Higher than the Tennessee average: 74.4%

About This Community

License Details

Facility TypeAssisted Care Living Facility
IssuanceJanuary 28, 2000
CountyKnox
License Number00000156

Ownership & Operating Entity

Windsor Ridge Assisted Living is legally operated by Windsor Operator, LLC, and administered by Bridgett Burchfield.

Therapy & Rehabilitation

3 services
Physical Therapy
Occupational Therapy
Speech Therapy

Staffing & Medical

2 services
On-Site Physician Services
Special Diets and Meal Planning

Additional Services

7 services
Respite CareRespite care provides families and unpaid caregivers with short-term relief from caregiving duties. Care can range from a few hours to a few weeks.
Nightly Hourly Room Checks
Landline Phone Service
Housekeeping
Laundry & Linen
Emergency Call SystemListed as: 24-hour emergency response system
Transportation

Additional Policies & Features

Pets not allowed

Amenities & Lifestyle

Beauty Salon
Patio
Cable Tv
Wi-Fi
Activities
Monthly Family Events
Bingo and Other Games
Singing Groups and Sing-Alongs
Movie Nights
Arts & Crafts
Ice Cream Socials
Birthday Celebrations
Resident Council Meetings
Holiday Meals and Celebrations
Visits From Therapy Dogs
  • Community events around seasonal celebrations or local events

Faith & Spiritual Life

Church Services

Room Accommodations

Building TypeSingle-story
Private Room
Suite Floor plans as listed by the community: Dogwood · Mountain Laurel · Magnolia Floor plans: Dogwood, Mountain Laurel, Magnolia

Contact Windsor Ridge Assisted Living

Inspection History

In Tennessee, the Department of Health, Division of Health Care Facilities performs unannounced inspections and investigations to ensure facilities provide high-quality resident care.

Since 2019 · 7 years of data These figures come from state-published data and the state inspection reports we hold on file. The period covered can vary depending on document availability.
Includes all inspection records for this property, which could include management/ownership changes. 1 citation 1 inspection

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Tennessee state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2019 vs. Tennessee state average
Overall vs. TN average 0 Worse No metrics in this bucket. 2 Better Metrics better than Tennessee average:
• Total citations (67% below)
• Citations per inspection (47% below)

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityTN Averagevs. TN Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 13.0 This facility has 67% fewer total citations than a typical Tennessee assisted living residence (1 vs. TN avg 3).↓ 67% better
Citations per inspection Info Average citations per inspection. 1.01.9 This facility has 47% fewer citations per inspection than a typical Tennessee assisted living residence (1 vs. TN avg 1.9).↓ 47% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityTN Averagevs. TN Avg
Total inspections Info Combined count of all inspections conducted at this facility. 12.0 This facility has had 50% fewer total inspections than the Tennessee average (1 vs. TN avg 2). More inspections can mean more regulatory scrutiny rather than worse care.↓ 50% fewer
Show Inspection Reports

Residents information

Stay stats

Average length of stay
541 days
Total residents
102
Total admissions (2024)
53
Total discharges (2024)
43

Discharges

  • To hospital 1
  • To Private Residence or Home 13

Demographics

GENDER

  • Female Residents 61.8%
  • Male Residents 38.2%

AGE DISTRIBUTION

  • 60-64 1%
  • 65-69 2%
  • 70-74 2.9%
  • 75-79 14.7%
  • 80-84 16.7%
  • 85-89 25.5%
  • 90 or more 37.3%

ETHNICITY

  • White Residents 100%

Living Spaces & Floor Plans for Windsor Ridge Assisted Living

Studio with Bath
Studio with Bath
Layout
Studio with Bath
Studio with Bath
Layout
Studio with Bath
Studio with Bath
Layout

Places of interest near Windsor Ridge Assisted Living

Address 5.3 miles from city center Info Estimated distance in miles from Knoxville's city center to Windsor Ridge Assisted Living's address, calculated via Google Maps.

Calculate Travel Distance to Windsor Ridge Assisted Living

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Address

Compare Assisted Living around Knoxville

Info below is compiled from the TN Dept. of Health (TDH), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
Number of years the company has been in operation.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
Typical or reported average length of stay for residents, when the state publishes this aggregate figure.
Percentage of residents reported as male in state demographics, shown as a whole-number percent.
Percentage of residents reported as female in state demographics, shown as a whole-number percent.
Knoxville Landing
AL
IL
MC
Knoxville
102
Facility 102
TN AVG 77
Rank #49 / 253
Yes
13
Facility 13
TN AVG 32
Rank #220 / 272
Studio / 1 Bed
27
Facility 27
TN AVG 23
Rank #83 / 225
78.4%
Facility 78.4%
TN AVG 74.4%
Rank #68 / 137
-Michele BlankenshipWillow Ridge Senior Living - Knoxville L
623 days
Facility 623 days
TN AVG 460
Rank #45 / 169
11733.3%66.7%0%0.9%3.4%8.5%12.8%18.8%25.6%29.9%1.7%97.4%0.9%
Oakwood Senior Living
AL
MC
Knoxville (Oakwood)
74
Facility 74
TN AVG 77
Rank #112 / 253
Yes
51
Facility 51
TN AVG 32
Rank #42 / 272
Private / Companion Suites
11
Facility 11
TN AVG 23
Rank #180 / 225
68.9%
Facility 68.9%
TN AVG 74.4%
Rank #91 / 137
A+Vicki Jo DaughteryOakwood Properties LLC
493 days
Facility 493 days
TN AVG 460
Rank #78 / 169
8742.5%57.5%1.1%3.4%0%4.6%16.1%29.9%20.7%24.1%4.6%95.4%-
Arbor Terrace of Knoxville
AL
MC
Knoxville (Cedar Bluff)
99
Facility 99
TN AVG 77
Rank #57 / 253
Yes
48
Facility 48
TN AVG 32
Rank #65 / 272
1 Bed
28
Facility 28
TN AVG 23
Rank #45 / 225
--Kelli JohnsonArhc Atknotn01 Trs, LLC
427 days
Facility 427 days
TN AVG 460
Rank #90 / 169
8830.7%69.3%0%1.1%3.4%11.4%6.8%17%25%35.2%1.1%97.7%1.1%
Rain Forest Landings
AL
MC
RC
Knoxville (Truewood By Merrill)
62
Facility 62
TN AVG 77
Rank #148 / 253
No
18
Facility 18
TN AVG 32
Rank #195 / 272
Suite
14
Facility 14
TN AVG 23
Rank #168 / 225
95.2%
Facility 95.2%
TN AVG 74.4%
Rank #14 / 137
-Nicole MccroryLandings Operator, LLC
327 days
Facility 327 days
TN AVG 460
Rank #117 / 169
5930.5%69.5%1.7%0%3.4%6.8%13.6%23.7%23.7%27.1%5.1%93.2%1.7%
Windsor Ridge Assisted Living
AL
MC
RC
Knoxville (Central Avenue Pike)
70
Facility 70
TN AVG 77
Rank #126 / 253
No
29
Facility 29
TN AVG 32
Rank #143 / 272
Studio
27
Facility 27
TN AVG 23
Rank #83 / 225
80.0%
Facility 80.0%
TN AVG 74.4%
Rank #66 / 137
-Bridgett BurchfieldWindsor Operator, LLC
541 days
Facility 541 days
TN AVG 460
Rank #65 / 169
10238.2%61.8%0%1%2%2.9%14.7%16.7%25.5%37.3%-100%-

Rank badges are statewide and care-type specific: each assisted living community is ranked against every other TN assisted living community we track that reports that metric, not just the 5 on this page. See how we rank facilities

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Financial assistance

Programs that may help with care and living costs in Tennessee

Windsor Ridge Assisted Living is in Knoxville, Tennessee. These programs may support different care settings or living expenses. A listing does not confirm this community participates; our concierge team can help confirm.

Get financial aid guidance
Long-term care coverage

CHOICES Program

TN Medicaid CHOICES

Income limit
Must receive SSI or meet Medicaid Long-Term Services and Supports financial eligibility.

Eligibility

General
CHOICES home/community groups serve adults age 65 or older and adults age 21 or older with physical disabilities; financial and medical eligibility required; Group 2 requires nursing-home level of care; Group 3 serves qualifying people at risk.
TN specifics
Benefits depend on CHOICES group and an authorized assessment.

What it provides

  • Long-term services and supports in an authorized home/community setting or nursing facility; care-plan services vary by group and need.
Cash support · veterans

VA Aid and Attendance (A&A) and Housebound Benefits

Tennessee VA Aid and Attendance/Housebound

Who it is for
Veterans or survivors with VA pension eligibility and an Aid and Attendance or Housebound medical need
Income limit
Countable income must be below the applicable Maximum Annual Pension Rate (MAPR); the rate depends on dependents and benefit category; Qualifying unreimbursed medical expenses may reduce countable income.
Asset limit
VA pension net-worth limit is $163,699 from December 1 2025 through November 30 2026; net worth includes countable assets and annual income under VA rules.

Eligibility

General
Additional pension benefits for qualifying Veterans or survivors who satisfy VA pension eligibility and the medical requirements for Aid and Attendance or Housebound status; being an older veteran or spouse alone does not qualify.
TN specifics
This is a federal VA benefit rather than a state-specific grant; Aid and Attendance and Housebound benefits cannot be received together.

What it provides

  • Increased monthly VA pension based on the applicable MAPR less countable income.
In-home support

Tennessee Options for Community Living

TN Options

Income limit
No income eligibility requirement; an income-based sliding fee scale applies.

Eligibility

General
Tennessee resident age 18 or older with qualifying physical or cognitive disability and assessed ADL/IADL limitations; the state page excludes intellectual disability from OPTIONS.
TN specifics
State-funded OPTIONS is administered through local Area Agencies on Aging and Disability; services depend on availability and need.

What it provides

  • Homemaker personal care and home-delivered meals; other local services vary.
Caregiver support

Family Caregiver Support Program (FCSP)

Tennessee Family Caregiver Support Program

Who it is for
Family or informal caregivers of an adult 60+ or of someone of any age with dementia
Income limit
Federal program prioritizes greatest economic and social need.

Eligibility

General
Caregivers of adults age 60 or older or adults with Alzheimer disease or related disorder; qualifying grandparent or relative caregivers age 55 or older caring for a minor child are also included.
TN specifics
Administered through Area Agencies on Aging and Disability; service availability varies by area.

What it provides

  • Counseling support groups caregiver training respite personal care homemaker services and adult day care subject to local availability.
Medicare costs

Medicare Savings Program (MSP)

Tennessee Medicare Savings Program

Who it is for
Medicare beneficiaries with limited income who need help with premiums or cost sharing

Eligibility

General
Medicare beneficiary meeting Tennessee rules for the applicable Medicare Savings Program.
TN specifics
QMB provides Medicare premium and cost-sharing assistance; SLMB and QI provide Part B premium assistance.

What it provides

  • Assistance is tier-specific; QMB may pay Medicare premiums deductibles and coinsurance while SLMB and QI pay Part B premiums.
Energy assistance

Low-Income Home Energy Assistance Program (LIHEAP)

Tennessee LIHEAP

Who it is for
Income-eligible households responsible for home heating or energy costs
Income limit
60% of state median income by household size under the applicable program-year matrix.

Eligibility

General
Low-income Tennessee household that meets program and local documentation requirements.
TN specifics
THDA publishes separate 2026 and 2027 income matrices and policy manuals; benefits depend on available local funding.

What it provides

  • Home-energy and crisis assistance based on the applicable program-year matrix.
Food assistance

Tennessee Aging Nutrition Program

Tennessee Aging Nutrition Program

Income limit
OAA-funded nutrition services are not means-tested; meals may be provided at no cost and voluntary donations are welcomed.
Asset limit
OAA nutrition eligibility has no asset test; home-delivered service need and local assessment still apply.

Eligibility

General
Congregate meals serve adults age 60 or older and their spouses; home-delivered meals require a local AAAD intake assessment of need.
TN specifics
State describes more than 150 congregate locations and home-delivered services in all 95 counties; meal days and availability vary by provider.

What it provides

  • Congregate or qualifying home-delivered meals plus socialization nutrition education and counseling.
Homeowner tax relief

Property Tax Relief Program

Tennessee Property Tax Relief Program

Income limit
2026 relief · For elderly and disabled homeowner categories maximum combined 2025 income is $38,470 from applicant spouse co-owner and resident remainder; veteran categories have separate rules.

Eligibility

General
Qualifying low-income elderly or disabled homeowners and eligible disabled veteran homeowners or surviving spouses; this property-tax relief is not a renter rebate.
TN specifics
Apply after receiving the 2026 property-tax bill; application and payment deadline is 35 days after the delinquency date. Relief is reimbursement rather than an exemption.

What it provides

  • Reimbursement varies with property assessment local tax rate and appraisal ratio.
Know before you visit

Frequently Asked Questions about Windsor Ridge Assisted Living

Quick answers from public records and the community's own listing.
01 What neighborhood is Windsor Ridge Assisted Living in?
Windsor Ridge Assisted Living is in the Central Avenue Pike neighborhood of Knoxville.
02 Who is the owner of Windsor Ridge Assisted Living?
Windsor Ridge Assisted Living is legally operated by Windsor Operator, LLC, and administered by Bridgett Burchfield.
03 Is Windsor Ridge Assisted Living in a walkable area?
Windsor Ridge Assisted Living has a walk score of 29. Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.
04 What is the license number of Windsor Ridge Assisted Living?
According to TN state health department records, Windsor Ridge Assisted Living's license number is 00000156.
05 What is the occupancy rate at Windsor Ridge Assisted Living?
Windsor Ridge Assisted Living's occupancy is 80%.
06 How long has Windsor Ridge Assisted Living been in business?
Windsor Ridge Assisted Living has been operating for approximately 27 years, based on available licensing and registration records.
07 Are pets allowed at Windsor Ridge Assisted Living?
No, Windsor Ridge Assisted Living has a no-pet policy.
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