Wings of Hope Hospice and Palliative Care

Overview of Wings of Hope Hospice and Palliative Care

Wings of Hope Hospice and Palliative Care, nestled in the heart of Phoenix, Arizona, provides care to individuals and families venturing on the difficult path of life-limiting illnesses. With a sterling reputation in the community, they provide a haven of support and comfort when needed most. Specializing in end-of-life care, Wings of Hope offers various services that go far beyond physical comfort. Their team is dedicated to ensuring patients experience dignity and quality of life in their final moments. With a steadfast commitment to holistic care, they excel in addressing the physical needs and the emotional, spiritual, and psychological aspects of their patients’ well-being. Their mission is to envelop seniors and their families in an atmosphere of love and understanding, fostering an environment where precious moments are cherished.
Services include pain and symptom management, emotional support, and spiritual guidance, all designed to alleviate the burdens of illness. Their specialized programs, such as Physical, Occupational, and Speech Therapy, bring comfort and promote emotional healing. Wings of Hope offers care and peace of mind for seniors and their families. Their services enable seniors to remain in the comfort of their homes, surrounded by loved ones, as they navigate the challenges of serious illness. With Wings of Hope Hospice and Palliative Care, seniors in Phoenix can find solace and support on their unique journey, making each moment count.

Facility Direct Line (602) 971-0304

12 years in operation

A community with a solid operating history and experience delivering ongoing care.

Walk Score: 49 / 100

Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

BBB Rating: A+ (Accredited)

An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Facility TypeHospice Service Agency

StatusActive

ExpirationFebruary 28, 2027

License NumberHSPC6340

CMS Certification Number31631

QualificationHealth Care

Wings of Hope Hospice and Palliative Care is legally operated by Wings Of Hope Hospice And Palliative Care, Inc., and administered by Angela Katz.

OwnerWINGS OF HOPE HOSPICE AND PALLIATIVE CARE, INC.

Staffing

Key information about the people who lead and staff this community.

ContactMr. Ilya Katz, Operations Manager

Licensed Nurses/CNAs

Volunteer Program

Inspection score unavailable

Not enough inspection history to generate a score.

Average score for Arizona assisted living residences: B- 82/100

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. AZ average

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	AZ Average	vs. AZ Avg
Enforcement actions Formal penalties or interventions imposed by Arizona regulators — directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management.	0	0.9	This facility has 100% fewer enforcement actions than a typical Arizona assisted living residence (0 vs. AZ avg 0.9).↓ 100% better

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	AZ Average	vs. AZ Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	1	5	This facility has 80% fewer total inspections than a typical Arizona assisted living residence (1 vs. AZ avg 5).↓ 80% better

Managed by Theresa Lynn

Executive Director

Theresa Lynn, PhD, RN, LMSW, serves as the Executive Director at Wings of Hope Hospice and Palliative Care. She leads the community with a focus on increasing comfort and knowledge around life-limiting illness, fostering a culture that embraces life’s later stages as a natural phase.

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Arizona Long Term Care System

ALTCS

Age 65+ or disabled

General Arizona resident, Medicaid-eligible, nursing home-level care need.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

Covers tribal members; rural outreach.

Benefits

In-home care (6-8 hours/day) Assisted living Nursing home care Medical services Transportation (10 trips/month)

Non-Medical Home and Community Based Services

AZ DES Non-Medical HCBS

Age 60+

General Arizona resident, at risk of institutionalization.

Income Limits ~$2,000/month individual, varies

Asset Limits $10,000 individual

Limited funding; waitlists common.

Benefits

Homemaker services (3-5 hours/week) Respite care (up to 10 days/year) Adult day care (~$60/day)

Weatherization Assistance Program (WAP)

AZ WAP

Age 60+ priority

General Arizona resident, own/rent home, low-income.

Income Limits (2025) ~$2,510/month 200% of poverty level, individual

Asset Limits Not applicable; income-focused.

High demand in rural desert areas; limited annual funds.

Benefits

Insulation Weather stripping HVAC repairs (avg. $500-$1,000/year savings)

Section 202 Supportive Housing for the Elderly

AZ Section 202

Age 62+

General Arizona resident, very low income, able to live independently with support.

Income Limits (2025) ~$1,645/month 50% of area median income, individual, varies by county

Asset Limits $10,000 individual, excludes home if owned

Limited units; high demand in metro areas like Phoenix.

Benefits

Subsidized rent (30% of income, e.g., $300-$500/month) On-site services (housekeeping, transportation, ~$200/month value)

Arizona CARES Program

AZ CARES

Age —

General Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.

Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.

Asset Limits Not applicable; need-based.

Focus on rural access; complements ALTCS respite.

Benefits

Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

AZ DES Non-Medical Home and Community Based Services (HCBS)

AZ DES Non-Medical HCBS

Age 60+ or disabled

General Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.

Income Limits Above Medicaid threshold but low-income ~$1,500-$2,500/month, varies by region

Asset Limits Not specified; income-driven eligibility.

Targets those ineligible for ALTCS; prioritizes rural and tribal areas.

Benefits

Homemaker services (3-5 hours/week) Personal care (limited hours) Respite care (up to 10 days/year) Transportation (~5 trips/month)

What neighborhood is Wings of Hope Hospice and Palliative Care in?

Wings of Hope Hospice and Palliative Care is in the North Mountain Village neighborhood of Phoenix.

Is Wings of Hope Hospice and Palliative Care in a walkable area?

Wings of Hope Hospice and Palliative Care has a walk score of 49. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Wings of Hope Hospice and Palliative Care?

According to AZ state health department records, Wings of Hope Hospice and Palliative Care's license number is HSPC6340.

When does Wings of Hope Hospice and Palliative Care's license expire?

According to AZ state health department records, Wings of Hope Hospice and Palliative Care's license expires on February 28, 2027.

Who is the administrator of Wings of Hope Hospice and Palliative Care?

Angela Katz is the administrator of Wings of Hope Hospice and Palliative Care.

What is the address of Wings of Hope Hospice and Palliative Care?

Wings of Hope Hospice and Palliative Care is located at 11022 N 28Th Dr Suite 205, Phoenix, AZ 85029.

What is the phone number of Wings of Hope Hospice and Palliative Care?

(602) 971-0304 will put you in contact with the team at Wings of Hope Hospice and Palliative Care.

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