Show Inspection Reports
Total health inspections
3
Arkansas average 4.2
Last Health inspection on Aug 2025
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
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Nursing Home in Batesville
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Wood-Lawn Heights
Nursing Home in Batesville
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Wood-Lawn Heights
Overview of Wood-lawn Heights
Situated in the historic Batesville, Arkansas, Wood-lawn Heights proudly stands as the state’s preeminent Continuing Care Retirement Community, boasting a rich legacy of over fifty years. It has cultivated its esteemed reputation through exceptional nursing care service and an idyllic location in the heart of Batesville. At Wood-lawn Heights, the convergence of compassionate care and a warm, welcoming environment defines the essence of their commitment. Families searching for a supportive community for their loved ones discover solace in the considerate services and amenities provided by this distinguished nursing home community. Wood-lawn Heights embodies an unwavering dedication to delivering a continuum of care, ensuring senior residents thrive at every stage of their unique journey.
Wood-Lawn, Inc. is the architect behind the Continuum of Care Community, offering residents a spectrum of services tailored to meet evolving needs. Whether residents seek independence or a Skilled Nursing Facility, the seamless transitions within the same community provide a constant connection to friends and family—a source of belonging and security. Here, residents enjoy seamless access to shopping, medical offices, pharmacies, banks, churches, and the White River Medical Center, all within a mile’s reach.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
159
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
71.4%
Residents per day (avg)
97
Occupancy rate
71.4%
Residents per day (avg)
97
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
54% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
46% of new residents, often for short stays.
Typical stay
1 years
Finances and operations
Voluntary non-profit community
Home revenue
$13.2M
Surplus of revenue
$1.2M
Voluntary non-profit community
Home revenue
$13,245,380.00
Surplus of revenue
$1,166,447.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$5.6M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$6.5M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$12.1M
159-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Walk Score: 34 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
Facility TypeSkilled Nursing Facility With Dual Certified Beds (medicaid/medicare)
CountyIndependence
Business TypeCorporation – Non Profit
Certification TypeXIX/XVIII
Wood-Lawn Heights is legally operated by Wood-lawn, Inc., and administrated by Judy Belcher.
Medicaid and Medicare
140 units
Private Pay
19 units
Total beds
159 units
Fax870-793-5265
Types of Care at Wood-Lawn Heights
Nursing Home
Inspection History
In Arkansas, the Department of Human Services, Office of Long Term Care is authorized to conduct unannounced inspections and issue official quality of care reports for all senior living providers.
Health Inspection History
Inspections
Total health citations
13
Arkansas average 21.8
Citations per inspection
4.33
Arkansas average 5.32
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 13 citations resulted from standard inspections.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Arkansas averageArkansas average: 0.4
Serious Health citations
2
2
900% worse than Arkansas averageArkansas average: 0.2
0 critical citations
2 serious citations
11 moderate citations
0 minor citations
Citations history (last 3 years)
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Aug 14, 2025
Issues related to food quality, meal service, and resident's nutritional needs.
Aug 14, 2025
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Aug 14, 2025
Issues related to food quality, meal service, and resident's nutritional needs.
Aug 14, 2025
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
May 22, 2024
Issues related to medication management, including how drugs are stored, administered, and monitored.
May 22, 2024
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
May 22, 2024
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
May 22, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Batesville The information below is reported by the Arkansas Department of Human Services, Office of Long Term Care.
Filter by care type
Wood-Lawn Heights
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Batesville
140
71.4%
0%
4.66
0%
1
13
4.3
2
97
-
34
Herron, Laurie
$12.7M
$5.6M
43.9%
45317
The Springs of Batesville
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Batesville
150
57.9%
-19%
4.88
+4%
0
21
4.2
0
94
A+
10
Devazier, Brittney
$9.4M
$3.8M
40.4%
45203
Places of interest near Wood-Lawn Heights
1.4 miles from city center — 0.32 miles to nearest hospital (Rural Health Association of Arkansas)
2800 Neeley St, Batesville, AR 72501, USA
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
115
Employees
89
Contractors
26
Staff to resident ratio
1.12:1
31% worse than Arkansas averageArkansas average ratio: 1.61:1
Avg staff/day
50
Average shift
9.2 hours
15% better than Arkansas averageArkansas average: 8 hours
Total staff hours (quarter)
41,967
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
10
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.6 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
16
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.9 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.9 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
63
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.8 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
10.3%
4,324 contractor hours this quarter
Certified Nursing Assistant: 10
Speech Language Pathologist: 4
Qualified Social Worker: 3
Respiratory Therapy Technician: 2
Physical Therapy Assistant: 2
Therapeutic Recreation Specialist: 1
Occupational Therapy Assistant: 1
Occupational Therapy Aide: 1
Medical Director: 1
Physical Therapy Aide: 1
Staff by category
| Certified Nursing Assistant | 53 | 10 | 63 | 22,010 | 91 | 100% | 9.8 |
| Licensed Practical Nurse | 16 | 0 | 16 | 8,815 | 91 | 100% | 9.9 |
| Registered Nurse | 10 | 0 | 10 | 4,288 | 91 | 100% | 8.6 |
| Medication Aide/Technician | 3 | 0 | 3 | 1,536 | 88 | 97% | 10.5 |
| Other Dietary Services Staff | 2 | 0 | 2 | 753 | 79 | 87% | 7.9 |
| Physical Therapy Assistant | 0 | 2 | 2 | 582 | 66 | 73% | 5.7 |
| Mental Health Service Worker | 1 | 0 | 1 | 559 | 63 | 69% | 8.9 |
| Nurse Practitioner | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Dietitian | 1 | 0 | 1 | 510 | 61 | 67% | 8.4 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 488 | 61 | 67% | 8 |
| Administrator | 1 | 0 | 1 | 464 | 58 | 64% | 8 |
| Therapeutic Recreation Specialist | 0 | 1 | 1 | 410 | 58 | 64% | 7.1 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 388 | 64 | 70% | 5.9 |
| Qualified Social Worker | 0 | 3 | 3 | 294 | 53 | 58% | 5.4 |
| Speech Language Pathologist | 0 | 4 | 4 | 235 | 53 | 58% | 4.1 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 80 | 9 | 10% | 8.9 |
| Occupational Therapy Aide | 0 | 1 | 1 | 26 | 3 | 3% | 8.5 |
| Physical Therapy Aide | 0 | 1 | 1 | 15 | 6 | 7% | 2.5 |
| Medical Director | 0 | 1 | 1 | 3 | 3 | 3% | 1 |
63 Certified Nursing Assistant
% of Days
100%
16 Licensed Practical Nurse
% of Days
100%
10 Registered Nurse
% of Days
100%
3 Medication Aide/Technician
% of Days
97%
2 Other Dietary Services Staff
% of Days
87%
2 Physical Therapy Assistant
% of Days
73%
1 Mental Health Service Worker
% of Days
69%
1 Nurse Practitioner
% of Days
70%
1 Dietitian
% of Days
67%
1 Clinical Nurse Specialist
% of Days
67%
1 Administrator
% of Days
64%
1 Therapeutic Recreation Specialist
% of Days
64%
2 Respiratory Therapy Technician
% of Days
70%
3 Qualified Social Worker
% of Days
58%
4 Speech Language Pathologist
% of Days
58%
1 Occupational Therapy Assistant
% of Days
10%
1 Occupational Therapy Aide
% of Days
3%
1 Physical Therapy Aide
% of Days
7%
1 Medical Director
% of Days
3%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
103 residents
Residents by payment source
Medicare
17 residents (16.5%)
Medicaid
68 residents (66%)
Private pay or other
18 residents (17.5%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.0
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.0
43% worse than Arkansas averageArkansas average: 7.7
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
23.4
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
23.4
75% worse than Arkansas averageArkansas average: 13.3
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
13.6%
Percent of long-stay residents whose need for help with daily activities has increased
13.6%
18% worse than Arkansas averageArkansas average: 11.5%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
29.1%
Percent of long-stay residents whose ability to move independently worsened
29.1%
118% worse than Arkansas averageArkansas average: 13.4%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
27.4%
Percent of low risk long-stay residents who lose control of their bowels or bladder
27.4%
81% worse than Arkansas averageArkansas average: 15.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
5.7%
Percent of long-stay residents experiencing one or more falls with major injury
5.7%
45% worse than Arkansas averageArkansas average: 3.9%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
2.3%
Percent of long-stay high risk residents with pressure ulcers
2.3%
51% better than Arkansas averageArkansas average: 4.7%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
4.1%
Percent of long-stay residents with a urinary tract infection
4.1%
219% worse than Arkansas averageArkansas average: 1.3%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
4.3%
Percent of long-stay residents who lose too much weight
4.3%
15% better than Arkansas averageArkansas average: 5.0%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.3%
Percent of long-stay residents who have depressive symptoms
0.3%
80% better than Arkansas averageArkansas average: 1.5%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
15.5%
Percent of long-stay residents who received an antipsychotic medication
15.5%
48% worse than Arkansas averageArkansas average: 10.5%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
6% better than Arkansas averageArkansas average: 94.4%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with Arkansas averageArkansas average: 96.2%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
5.09
Number of hospitalizations per 1,000 long-stay resident days.
5.09
158% worse than Arkansas averageArkansas average: 1.97
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.94
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.94
11% better than Arkansas averageArkansas average: 2.18
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.2%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.2%
23% better than Arkansas averageArkansas average: 80.9%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.3%
Percent of short-stay residents who newly received an antipsychotic medication
1.3%
12% better than Arkansas averageArkansas average: 1.5%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
98.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
98.5%
27% better than Arkansas averageArkansas average: 77.7%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
34.3%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
34.3%
36% worse than Arkansas averageArkansas average: 25.2%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
13.1%
Percentage of short-stay residents who had an outpatient emergency department visit.
13.1%
5% better than Arkansas averageArkansas average: 13.8%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
3.3%
Percentage of SNF residents who experience falls with major injury during their stay.
3.3%
326% worse than Arkansas averageArkansas average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
69.3%
Percentage of residents at or above expected ability to care for themselves at discharge.
69.3%
29% better than Arkansas averageArkansas average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
36.8%
Rate of successful return to home or community from a skilled nursing facility.
36.8%
27% worse than Arkansas averageArkansas average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$13K
51% lower than Arkansas averageArkansas average: $26K
Number of fines
1
32% fewer fines than Arkansas averageArkansas average: 1.5
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Arkansas averageArkansas average: 0.2
Fines amount comparison
Fines amount comparison
This facility
$13K
Arkansas average
$26K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 22, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 22, 2024
$13K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Wood-Lawn Heights based on CMS SNF Cost Reports.
Occupancy Rate
71.4%
↓ 0.5pp vs 2023
Net Income
$1,166,447
↓ ~$745K vs 2023
Total Payroll
$6,207,778
↑ ~$725K vs 2023
Profit Margin
9.2%
↓ 5.5pp vs 2023
Loading trend charts...
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