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CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Situated in the historic Batesville, Arkansas, Wood-Lawn Heights proudly stands as the state’s preeminent Continuing Care Retirement Community, boasting a rich legacy of over fifty years. It has cultivated its esteemed reputation through exceptional nursing care service and an idyllic location in the heart of Batesville. At Wood-Lawn Heights, the convergence of compassionate care and a warm, welcoming environment defines the essence of their commitment. Families searching for a supportive community for their loved ones discover solace in the considerate services and amenities provided by this distinguished nursing home community. Wood-Lawn Heights embodies an unwavering dedication to delivering a continuum of care, ensuring senior residents thrive at every stage of their unique journey.
Wood-Lawn, Inc. is the architect behind the Continuum of Care Community, offering residents a spectrum of services tailored to meet evolving needs. Whether residents seek independence or a Skilled Nursing Facility, the seamless transitions within the same community provide a constant connection to friends and family—a source of belonging and security. Here, residents enjoy seamless access to shopping, medical offices, pharmacies, banks, churches, and the White River Medical Center, all within a mile’s reach.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 72nd out of 182 homes in Arkansas for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 40m per day | ▲ 65% State avg: 24m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 2m per day | ▲ 9% State avg: 57m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 3h 8m per day | ▲ 15% State avg: 2h 44m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 54m per day | ▲ 12% State avg: 3h 29m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 1m per day | ▼ 38% State avg: 2m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 11m per day | ▼ 33% State avg: 16m per day · National avg: 29m per day |
Lower than the Arkansas average: 71.3%Wood-Lawn Heights is legally operated by Wood-lawn, Inc., and administrated by Judy Belcher.
In Arkansas, the Department of Human Services, Office of Long Term Care is authorized to conduct unannounced inspections and issue official quality of care reports for all senior living providers.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Arkansas state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | AR Average | vs. AR Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 15 | 21 | This facility has 29% fewer total deficiencies than a typical Arkansas nursing home (15 vs. AR avg 21).↓ 29% better |
|
Deficiencies per year
Average deficiencies per year since 2023.
| 5 | 7 | This facility has 29% fewer deficiencies per year than a typical Arkansas nursing home (5 vs. AR avg 7).↓ 29% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 5 | 4.2 | This facility has 19% more deficiencies per inspection than a typical Arkansas nursing home (5 vs. AR avg 4.2).↑ 19% worse |
Inspections
| This Facility | AR Average | vs. AR Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 3 | 5 | This facility has 40% fewer total inspections than a typical Arkansas nursing home (3 vs. AR avg 5).↓ 40% better |
Arkansas average 4.2
Last Health inspection on Aug 2025
Arkansas average 21.8
Arkansas average 5.32
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 13 citations resulted from standard inspections.
100% better than Arkansas averageArkansas average: 0.4
900% worse than Arkansas averageArkansas average: 0.2
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
22% fewer staff per resident than Arkansas average
15% better than Arkansas average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
All 12 RN Staff are full-time employees. No contractors work on this role.
12
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.6 hoursAssists with medical care and medications.
All 18 LPN Staff are full-time employees. No contractors work on this role.
18
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.4 hoursHelps with daily care and mobility.
67 total: 46 full-time employees and 21 contractors.
67
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.7 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
7,394 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 46 | 21 | 67 | 24,028 | 92 | 100% | 9.7 |
| Licensed Practical Nurse | 18 | 0 | 18 | 8,838 | 92 | 100% | 9.4 |
| Registered Nurse | 12 | 0 | 12 | 4,727 | 92 | 100% | 8.6 |
| Medication Aide/Technician | 6 | 0 | 6 | 2,643 | 92 | 100% | 9.9 |
| Other Dietary Services Staff | 2 | 0 | 2 | 662 | 74 | 80% | 7.1 |
| Speech Language Pathologist | 0 | 3 | 3 | 579 | 45 | 49% | 6.8 |
| Dietitian | 1 | 0 | 1 | 549 | 63 | 68% | 8.7 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 488 | 61 | 66% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 469 | 54 | 59% | 8.7 |
| Administrator | 1 | 0 | 1 | 448 | 56 | 61% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 440 | 55 | 60% | 8 |
| Physical Therapy Aide | 0 | 1 | 1 | 312 | 42 | 46% | 7.4 |
| Physical Therapy Assistant | 0 | 2 | 2 | 280 | 40 | 43% | 6.2 |
| Qualified Social Worker | 0 | 3 | 3 | 212 | 39 | 42% | 5.2 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 175 | 34 | 37% | 5.2 |
| Nurse Aide in Training | 2 | 0 | 2 | 146 | 13 | 14% | 11.3 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 24 | 3 | 3% | 8 |
| Occupational Therapy Aide | 0 | 1 | 1 | 17 | 2 | 2% | 8.3 |
| Medical Director | 0 | 1 | 1 | 2 | 2 | 2% | 1 |
Includes penalties issued in 2024
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
51% lower than Arkansas averageArkansas average: $26K
32% fewer fines than Arkansas averageArkansas average: 1.5
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Arkansas averageArkansas average: 0.2
Penalties are imposed by CMS for violations of federal nursing home regulations.
1 penalty in the past 3 years
May 22, 2024 · $13K
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 22, 2024Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.0
43% worse than Arkansas averageArkansas average: 7.7
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
23.4
75% worse than Arkansas averageArkansas average: 13.3
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
13.6%
18% worse than Arkansas averageArkansas average: 11.5%
Percent of long-stay residents whose ability to move independently worsened
29.1%
118% worse than Arkansas averageArkansas average: 13.4%
Percent of low risk long-stay residents who lose control of their bowels or bladder
27.4%
81% worse than Arkansas averageArkansas average: 15.1%
Percent of long-stay residents experiencing one or more falls with major injury
5.7%
45% worse than Arkansas averageArkansas average: 3.9%
Percent of long-stay high risk residents with pressure ulcers
2.3%
51% better than Arkansas averageArkansas average: 4.7%
Percent of long-stay residents with a urinary tract infection
4.1%
219% worse than Arkansas averageArkansas average: 1.3%
Percent of long-stay residents who lose too much weight
4.3%
15% better than Arkansas averageArkansas average: 5.0%
Percent of long-stay residents who have depressive symptoms
0.3%
80% better than Arkansas averageArkansas average: 1.5%
Percent of long-stay residents who received an antipsychotic medication
15.5%
48% worse than Arkansas averageArkansas average: 10.5%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
6% better than Arkansas averageArkansas average: 94.4%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with Arkansas averageArkansas average: 96.2%
Number of hospitalizations per 1,000 long-stay resident days.
5.09
158% worse than Arkansas averageArkansas average: 1.97
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.94
11% better than Arkansas averageArkansas average: 2.18
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.2%
23% better than Arkansas averageArkansas average: 80.9%
Percent of short-stay residents who newly received an antipsychotic medication
1.3%
12% better than Arkansas averageArkansas average: 1.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
98.5%
27% better than Arkansas averageArkansas average: 77.7%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
34.3%
36% worse than Arkansas averageArkansas average: 25.2%
Percentage of short-stay residents who had an outpatient emergency department visit.
13.1%
5% better than Arkansas averageArkansas average: 13.8%
Percentage of SNF residents who experience falls with major injury during their stay.
3.3%
326% worse than Arkansas averageArkansas average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
69.3%
29% better than Arkansas averageArkansas average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
36.8%
27% worse than Arkansas averageArkansas average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
54% of new residents, usually for short-term rehab.
46% of new residents, often for short stays.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
103Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Wood-Lawn Heights based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #28 / 181Payroll — State benchmarkedThis home is ranked 28th out of 181 homes in Arkansas. Shows total annual staff payroll benchmarked to the Arkansas average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Most residents typically stay for a few weeks or months before returning home or moving on.
1.4 miles from city center
Estimated distance in miles from Batesville's city center to Wood-Lawn Heights's address, calculated via Google Maps.
— 0.32 miles to nearest hospital (Rural Health Association of Arkansas)
Add your location
Wood-Lawn Heights is located in Batesville, Arkansas.
Here are the financial assistance programs available to residents in Arkansas.
The information below is reported by the Arkansas Department of Human Services, Office of Long Term Care.
| Wood-Lawn Heights |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Batesville (College Heights Addition) | 159
Facility
159
AR AVG
84
Rank
#6 / 330 |
64.8%
Facility
64.8%
AR AVG
71.3%
Rank
#107 / 183 | -9% | 4.66
Facility
4.66
AR AVG
4.67
Rank
#72 / 182 | +72% | 0% | $12.7k
Facility
$12.7k
AR AVG
$27.3k
Rank
#146 / 187 | 13
Facility
13
AR AVG
21.8
Rank
#36 / 187 | 4.3
Facility
4.3
AR AVG
5.3
Rank
#58 / 187 | 2 | 93 | - |
34
Facility
34
AR AVG
34
Rank
#203 / 419 | Laurie Herron | $13.2M
Facility
$13.2M
AR AVG
$9.4M
Rank
#32 / 181 | $6.2M
Facility
$6.2M
AR AVG
$3.4M
Rank
#28 / 181 | 46.9%
Facility
46.9%
AR AVG
37.9%
Rank
#71 / 181 | 45317 | ||||
| Mountain Meadows Nursing & Rehab Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Batesville | 110
Facility
110
AR AVG
84
Rank
#91 / 330 | - | - | 3.91
Facility
3.91
AR AVG
4.67
Rank
#165 / 182 | -65% | -16% | $0
Facility
$0
AR AVG
$27.3k
Rank
#1 / 187 | 17
Facility
17
AR AVG
21.8
Rank
#61 / 187 | 5.7
Facility
5.7
AR AVG
5.3
Rank
#121 / 187 | - | 93 | - |
23
Facility
23
AR AVG
34
Rank
#274 / 419 | Tonya Moser | $11.1M
Facility
$11.1M
AR AVG
$9.4M
Rank
#61 / 181 | $4.3M
Facility
$4.3M
AR AVG
$3.4M
Rank
#93 / 181 | 38.5%
Facility
38.5%
AR AVG
37.9%
Rank
#149 / 181 | 45369 | ||||
| The Springs of Batesville |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Batesville | 150
Facility
150
AR AVG
84
Rank
#12 / 330 |
54.0%
Facility
54.0%
AR AVG
71.3%
Rank
#137 / 183 | -24% | 4.88
Facility
4.88
AR AVG
4.67
Rank
#50 / 182 | -30% | +4% | $0
Facility
$0
AR AVG
$27.3k
Rank
#1 / 187 | 21
Facility
21
AR AVG
21.8
Rank
#98 / 187 | 4.2
Facility
4.2
AR AVG
5.3
Rank
#57 / 187 | - | 81 | A+ |
10
Facility
10
AR AVG
34
Rank
#342 / 419 | Brittney Devazier | $9.4M
Facility
$9.4M
AR AVG
$9.4M
Rank
#88 / 181 | $4.6M
Facility
$4.6M
AR AVG
$3.4M
Rank
#78 / 181 | 49%
Facility
49%
AR AVG
37.9%
Rank
#51 / 181 | 45203 |
Wood-Lawn Heights is in the College Heights Addition neighborhood of AR 72501.
The legal owner and operator of Wood-Lawn Heights is Wood-lawn, Inc..
Wood-Lawn Heights has a walk score of 34. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
Wood-Lawn Heights's occupancy is 65%.
Judy Belcher is the administrator of Wood-Lawn Heights.
Wood-Lawn Heights has 159 beds.
Yes — there are 4 photos of Wood-Lawn Heights in the photo gallery on this page.
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