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Assisted Living Home

Woodland Terrace of New Palestine

Assisted Living Home

Woodland Terrace of New Palestine

4400 Terrace Dr, New Palestine, IN 46163 View map
Overview of Woodland Terrace of New Palestine

Nestled in the harmonious city of New Palestine, IN, Woodland Terrace is an esteemed senior living community providing assisted living, independent living, and memory care. The community features a variety of pet-friendly and spacious floor plans including studio, one-bedroom, two-bedroom apartments, and private suites. To foster familiarity and optimize comfort, residents are encouraged to personalize their chosen accommodations. Thrive and age gracefully with a compassionate and highly skilled team handling the chores.

Woodland Terrace promotes a vibrant community, focusing on seniors’ well-being for an unmatched living experience. With a jam-packed calendar of wonderful activities, residents enjoy a fun moment with friends or explore something new with their time. Participate in fun and inspiring conversations on mealtimes over healthy and delicious meals that cater to residents’ dietary needs and cravings. The community is well-equipped with fabulous amenities for seniors to remain active and engaged such as a warm-water pool, a pub, a movie theater, a library, and a fitness center.

(317) 564-3038

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 165

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Indiana average
Occupancy rate 51.5%
Residents per day 85
Occupancy rate
51.5%
Residents per day
85
Bed community size
165-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Years in operation
18 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 25 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy

Occupancy rate
52%
25% lower than Indiana average

Indiana average: 69%

Occupied beds
85 / 165
Average residents 70 per day

License details

Facility type
Assisted Living / Residential Care Facility (rcf)
Issuance January 11, 2024
Expiration October 31, 2025

Additional licensing details

License number: 24-013896-1

Ownership & operating entity

Woodland Terrace of New Palestine is legally operated by WELL NPSL TENANT, LLC, and administrated by CRYSTAL HAYDEN.

Profit status: PROFIT

Type Of Units

Residential
165 units
Total beds
165 units

Staffing

Key information about the people who lead and staff this community.

Leadership

Director of Nursing: JACQUELYNN ADKINS
Contact: Lori Volkman

Contact Information

Fax: (317) 352-1570

What does this home offer?

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed / 2 Bed / 3 Bed

Building type icon
Building type icon

Building Type: 3-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Woodland Terrace of New Palestine

Assisted Living Independent Living Memory Care

Inspection History

In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.

2 visits/inspections

2 visits/inspections triggered by complaints

Results

0 with citations

2 without citations

Indiana average: 8 complaint visits

Indiana average: 3 inspections with citations

Latest inspection

Date:February 7, 2025
Type:Other

2 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Inspection Report Summary for Woodland Terrace of New Palestine

The most recent inspection on February 7, 2025, identified deficiencies related to water temperatures in residents’ rooms on the memory care unit and food storage practices in the kitchen. Earlier inspections were mostly in compliance, with the March 13, 2024, survey showing no deficiencies and complaint investigations in 2022 and 2023 resulting in no cited deficiencies despite some substantiated complaints. The main issues involved environmental safety factors such as temperature control and food handling. There were no fines, immediate jeopardy findings, or enforcement actions listed in the available reports. The pattern suggests isolated environmental concerns in the latest inspection following a period of compliance and no cited deficiencies.

Compare Assisted Living around New Palestine The information below is reported by the Indiana Department of Health, Division of Long Term Care.

Woodland Terrace of New Palestine
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

New Palestine
165
No
A+
25
Studio / 1 Bed / 2 Bed / 3 Bed

Living Spaces & Floor Plans

Woodland Terrace Of New Palestine P3
Woodland Terrace Of New Palestine P1
Woodland Terrace Of New Palestine P2

Places of interest near Woodland Terrace of New Palestine

Address 1.3 miles from city center — 9.78 miles to nearest hospital (Community Hospital East)

Address 4400 Terrace Dr, New Palestine, IN 46163

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Guides for Better Senior Living

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Financial Aid for Indiana Seniors

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Aged and Disabled Waiver

Indiana Medicaid A&D Waiver

Age 65+ or disabled, Indiana resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Requires level-of-care determination.

CHOICE Program

Indiana CHOICE

Age 60+, Indiana resident, at risk of nursing home.

~$2,000/month (varies).

$10,000 (individual).

Limited funding; regional variation.

Residential Care Assistance Program (RCAP)

Indiana Residential Care Assistance Program

Age 65+, or blind, or disabled, Indiana resident, in approved facility, low-income or SSI recipient.

~$1,004/month (including SSI).

$2,000 (individual), $3,000 (couple).

~50 facilities statewide; per diem rate set by FSSA.

Medicare Savings Program (MSP)

Indiana Medicare Savings Program

Age 65+ or disabled, Indiana resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist.

National Family Caregiver Support Program (NFCSP) Respite

Indiana NFCSP Respite Care

Caregivers of 60+ needing care or 55+ caregivers of others; Indiana resident; functional needs (2+ ADLs).

Prioritizes ~$24,980/year (individual); no strict cap.

Not assessed; need-based.

16 AAAs; prioritizes low-income, rural caregivers.

Senior Community Service Employment Program (SCSEP)

Indiana SCSEP

Age 55+, unemployed, low-income, Indiana resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents.

VA Aid and Attendance (A&A) and Housebound Benefits

Indiana VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, Indiana resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand statewide.