Occupancy rate
39%
Lower than the North Carolina average: 76.4%The Arboretum at Woodland Terrace
Memory Care · Cary, NC
The Arboretum at Woodland Terrace
Memory Care · Cary, NC
The Arboretum at Woodland Terrace, Cary, North Carolina, is a nurturing and person-centered memory care community for individuals with Alzheimer’s or dementia. The mission is to provide a warm, caring environment prioritizing residents’ independence, dignity, and individuality. The community values a compassionate approach to care, ensuring the well-being of each resident. The dedicated professional staff enjoys spending quality time with residents, fostering an atmosphere of comfort and happiness, and providing residents and their families peace of mind for future planning.
The Arboretum at Woodland Terrace offers a range of memory care amenities designed to enhance the overall well-being of residents. Personal care services, three daily meals plus snacks, laundry services, and weekly housekeeping contribute to a comfortable lifestyle. The community provides medication management, standard cable, utilities, and telephone services. Scheduled transportation, the Art of Living Well® programs, and 24-hour nurse availability enrich residents’ experiences. Planned social and educational events, day trips, gardening programs, and the Music & Memory program create a vibrant and engaging living environment, fostering community and fulfillment. Aquatics programs are also available to support residents leading active and enjoyable lives.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 1h 0m per day | ▲ 71% State avg: 35m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 21m per day | ▲ 56% State avg: 52m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 8m per day | ▼ 8% State avg: 2h 19m per day · National avg: 2h 21m per day |
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 5h 6m per day | ▲ 53% State avg: 3h 20m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 1h 3m per day | ▲ 1161% State avg: 5m per day · National avg: 4m per day |
|
RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 1h 8m per day | ▲ 196% State avg: 23m per day · National avg: 29m per day |
84-bed community
A larger shared setting that may offer more common spaces and organized community services.
27 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 55 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
Occupancy
Lower than the North Carolina average: 76.4%Occupied beds
33 / 84
Average residents per home in North Carolina
85 per day
StatusActive
CountyWake
License NumberHAL-092-206
Staffing
Key information about the people who lead and staff this community.
ContactAmanda Klobuchar, Executive Director
What does this home offer?
Pets Allowed
Room Sizes: 492 / 703 / 800 / 975 - 1,650 sq. ft
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: 3-story
Transportation Services
Fitness and Recreation
Types of Care at The Arboretum at Woodland Terrace
Memory Care
Inspection History
In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.
Since 2015 · 11 years of data
43 deficiencies
19 inspections
0 penalties
16 inspections with deficiencies
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2015 vs. North Carolina state average
Overall vs. NC average
1 Worse
Metrics worse than North Carolina average:
• Deficiencies per inspection (5% above) 5 Better Metrics better than North Carolina average:
• Total deficiencies (7% below)
• Deficiencies per year (7% below)
• Total inspections (10% below)
• Inspections with deficiencies (16% below)
• Inspection deficiency rate (7% below)
• Deficiencies per inspection (5% above) 5 Better Metrics better than North Carolina average:
• Total deficiencies (7% below)
• Deficiencies per year (7% below)
• Total inspections (10% below)
• Inspections with deficiencies (16% below)
• Inspection deficiency rate (7% below)
Latest Inspection
June 2, 2025
Follow Up
Deficiencies
| This Facility | NC Average | vs. NC Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 43 | 46 | This facility has 7% fewer total deficiencies than a typical North Carolina assisted living residence (43 vs. NC avg 46).↓ 7% better |
|
Deficiencies per year
Average deficiencies per year since 2015.
| 3.9 | 4.2 | This facility has 7% fewer deficiencies per year than a typical North Carolina assisted living residence (3.9 vs. NC avg 4.2).↓ 7% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 2.3 | 2.2 | This facility has 5% more deficiencies per inspection than a typical North Carolina assisted living residence (2.3 vs. NC avg 2.2).↑ 5% worse |
Inspections
| This Facility | NC Average | vs. NC Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 19 | 21 | This facility has 10% fewer total inspections than a typical North Carolina assisted living residence (19 vs. NC avg 21).↓ 10% better |
|
Inspections with deficiencies
Inspections that resulted in at least one regulatory deficiency.
| 16 | 19 | This facility has 16% fewer inspections with deficiencies than a typical North Carolina assisted living residence (16 vs. NC avg 19).↓ 16% better |
|
Inspection deficiency rate
Percentage of inspections that resulted in at least one deficiency.
| 84% | 90% | This facility has 6 percentage points lower inspection deficiency rate than a typical North Carolina assisted living residence (84% vs. NC avg 90%).↓ 6% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on June 2, 2025, found that previously cited deficiencies had been corrected and no further action was needed. Earlier inspections showed a pattern of issues primarily related to building safety and maintenance, including fire safety equipment, plumbing, and sanitation reports, as well as resident care concerns such as food safety, special care unit screenings, and tuberculosis testing. A complaint investigation in March 2024 substantiated resident abuse by a staff member, which led to termination and criminal charges, while most other complaints were unsubstantiated or not listed. Enforcement actions such as fines or license suspensions were not listed in the available reports. The facility appears to have addressed many physical plant deficiencies over time, with the most recent follow-up indicating improvement in correcting prior issues.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsLiving Spaces & Floor Plans for The Arboretum at Woodland Terrace
The Arboretum At Woodland Terrace P1
The Arboretum At Woodland Terrace P2
The Arboretum At Woodland Terrace P3
The Arboretum At Woodland Terrace P4
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
22.6%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
22.6%
In line with North Carolina averageNorth Carolina average: 22.9%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
15.9%
Percentage of short-stay residents who had an outpatient emergency department visit.
15.9%
20% worse than North Carolina averageNorth Carolina average: 13.2%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than North Carolina averageNorth Carolina average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
58.3%
Percentage of residents at or above expected ability to care for themselves at discharge.
58.3%
9% better than North Carolina averageNorth Carolina average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
50.4%
Rate of successful return to home or community from a skilled nursing facility.
50.4%
In line with North Carolina averageNorth Carolina average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Places of interest near The Arboretum at Woodland Terrace
2.2 miles from city center
Estimated distance in miles from Cary's city center to The Arboretum at Woodland Terrace's address, calculated via Google Maps.
— 1.65 miles to nearest hospital (Burkhart Pediatric & Adolescent Dermatology - Cary)
Calculate Travel Distance to The Arboretum at Woodland Terrace
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Financial Assistance for
Memory Care in North Carolina
The Arboretum at Woodland Terrace is located in Cary, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.
Compare Memory Care around Cary
The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.
Filter by care type
| Heartfields at Cary |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Cary | 97 | No | 60 | 79.4% | 92.50/200 | 30 | 80% | Studio / 2 Bed | |
| The Arboretum at Woodland Terrace |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Cary (Woodland Terrace) | 84 | Yes | 55 | 39.3% | 95.75/200 | 19 | 84.2% | Studio / 1 Bed / 2 Bed | |
| Brookdale Cary |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Cary (Clare Bridge Of Cary) | 50 | No | 50 | 80.0% | 95.50/200 | 18 | 88.9% | Studio / 1 Bed / 2 Bed | |
| Cary Family Care |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Cary (Twin Lakes) | 3 | No | 28 | 100.0% | 100.00/200 | 10 | 70% | Studio / 1 Bed / 2 Bed |
Frequently Asked Questions about The Arboretum at Woodland Terrace
What neighborhood is The Arboretum at Woodland Terrace in?
The Arboretum at Woodland Terrace is in the Woodland Terrace neighborhood of Cary.
Is The Arboretum at Woodland Terrace in a walkable area?
The Arboretum at Woodland Terrace has a walk score of 55. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What is the license number of The Arboretum at Woodland Terrace?
According to NC state health department records, The Arboretum at Woodland Terrace's license number is HAL-092-206.
What is the occupancy rate at The Arboretum at Woodland Terrace?
The Arboretum at Woodland Terrace's occupancy is 39%.
How many beds does The Arboretum at Woodland Terrace have?
The Arboretum at Woodland Terrace has 84 beds.
What is the phone number of The Arboretum at Woodland Terrace?
(919) 372-3827 will put you in contact with the team at The Arboretum at Woodland Terrace.
What county is The Arboretum at Woodland Terrace located in?
The Arboretum at Woodland Terrace is in Wake County.
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