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Crestavilla
Assisted Living & Memory Care · Laguna Niguel, CA
Exterior view of the Crestavilla facility with fountain A sunny outdoor lounge area with comfortable seating Well-equipped fitness area with exercise equipment and mats Outdoor pool area with palm trees and lounge seating Bright and airy art activity room with empty tables

Crestavilla

Assisted Living & Memory Care · Laguna Niguel, CA
30111 Niguel Rd, Laguna Niguel, CA 92677 View map Calculator: See prices in your area
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Overview of Crestavilla

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Crestavilla is a senior living community in Laguna Niguel, California. The community is designed to provide its residents with a five-star lifestyle and exceptional services, encouraging independence, promoting community and friendship, and fostering a learning environment. The community offers independent living, assisted living, and memory care services.

Kisco Senior Living owns and operates the community, which has provided award-winning senior living services for over 30 years. Crestavilla is a one-of-a-kind retirement community that empowers and enhances the lives of its residents, families, and associates. Crestavilla is committed to providing its residents with a remarkable lifestyle that is curated with passion and purpose. Crestavilla is confident in its ability to provide its residents with a five-star lifestyle that is built on trust, transparency, health, and well-being. Additionally, Crestavilla is a signature community that offers breathtaking views of the Pacific shoreline from its 12,000-square-foot rooftop.

Facility Direct Line (949) 539-0297
Facility Direct Line (949) 539-0297
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Capacity and availability

Residents per day
185
Bed community size
250-bed community Rank #85 / 1645Bed count — State benchmarkedThis home is ranked 85th out of 1,645 homes we track in California for bed count. Shows this facility's certified or reported bed count compared to other California facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Years in operation
3 years in operation Rank #1237 / 1507Years in operation — State benchmarkedThis home is ranked 1237th out of 1,507 homes we track in California for years in operation. Shows how long this facility has been in operation compared to other California facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
An established community with some operational experience and growing routines.
Walk Score
Walk Score: 70 / 100 Rank #739 / 2057Walk Score — State benchmarkedThis home is ranked 739th out of 2,057 homes we track in California for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across California facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate
74%
Rank #831 / 1452Occupancy rate — State benchmarkedThis home is ranked 831st out of 1,452 homes we track in California for occupancy. Shows this facility's occupancy rate versus the California average, with its Statewide rank out of 1452. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Similar to the California average: 72.8%
Occupied beds
185 / 250
Average occupied beds in California homes 87 beds

License Details

Facility TypeResidential Care Elderly
IssuanceDecember 28, 2022
CountyOrange

Ownership & Operating Entity

Crestavilla is legally operated by Crestavilla Trs, LLC: Ksl Crestavilla Manager , LLC, and administered by Myra Aragones.

Contact Crestavilla

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. CA average 0 Worse No metrics in this bucket. 4 Better Metrics better than California average:
• Total citations (67% below)
• Serious citations (Type A) (67% below)
• Moderate citations (Type B) (25% below)
• Citations per inspection (93% below)

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityCA Averagevs. CA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 412 This facility has 67% fewer total citations than a typical California assisted living residence (4 vs. CA avg 12).↓ 67% better
Serious citations (Type A) Info Citations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action. 13 This facility has 67% fewer serious citations (type a) than a typical California assisted living residence (1 vs. CA avg 3).↓ 67% better Rank #478 / 1433 Serious citations (Type A) — State benchmarked This home is ranked 478th out of 1,433 homes we track in California for # of serious citations. Shows this facility's # of serious citations compared to the California average among 1433 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Moderate citations (Type B) Info Citations that do not pose an immediate risk but still represent a departure from required care or operational standards. 34 This facility has 25% fewer moderate citations (type b) than a typical California assisted living residence (3 vs. CA avg 4).↓ 25% better
Citations per inspection Info Average citations per inspection. 0.34 This facility has 93% fewer citations per inspection than a typical California assisted living residence (0.3 vs. CA avg 4).↓ 93% better

Inspections & Visits Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityCA Averagevs. CA Avg
Total inspections Info Combined count of official scheduled inspections, complaint visits and other regulatory visits. California counts each evaluation report, so one trip can count twice when it serves two purposes. 1516 This facility has had 6% fewer total inspections than the California average (15 vs. CA avg 16). More inspections can mean more regulatory scrutiny rather than worse care.↓ 6% fewer
Complaint visits Info On-site visits triggered by formal complaints filed by residents, families, or staff. 713 This facility has had 46% fewer complaint visits than the California average (7 vs. CA avg 13). More inspections can mean more regulatory scrutiny rather than worse care.↓ 46% fewer Rank #716 / 1387 Complaint visits — State benchmarked This home is ranked 716th out of 1,387 homes we track in California for # of complaint visits. Shows this facility's # of complaint visits compared to the California average among 1387 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Other visits Info Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits. 67 This facility has had 14% fewer other visits than the California average (6 vs. CA avg 7). More inspections can mean more regulatory scrutiny rather than worse care.↓ 14% fewer
Official inspections Info Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards. 24 This facility has had 50% fewer official inspections than the California average (2 vs. CA avg 4). More inspections can mean more regulatory scrutiny rather than worse care.↓ 50% fewer
Complaint investigations Info On-site investigations triggered by complaints filed with California regulators. 310 This facility has had 70% fewer complaint investigations than the California average (3 vs. CA avg 10). More inspections can mean more regulatory scrutiny rather than worse care.↓ 70% fewer
Show Inspection Reports

What does this home offer?

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Pets allowed icon

Pets Allowed

Places of interest near Crestavilla

Address 0.4 miles from city center Info Estimated distance in miles from Laguna Niguel's city center to Crestavilla's address, calculated via Google Maps. — 2.44 miles to nearest hospital (Providence Mission Hospital Laguna Beach)

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Compare Assisted Living around Laguna Niguel

Info below is compiled from the CA Dept. of Social Services (CDSS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. RESC (Residential Care): Personal care and daily-living support in a smaller, more intimate residential setting. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Visits or investigations linked to complaints, as counted in the state record (may differ from routine annual surveys).
Count of California state "Type A" citations — the state's most serious citation category (immediate or serious harm to residents), from California state inspection data.
Number of years the company has been in operation.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
Crestavilla
AL
MC
Laguna Niguel
250
Facility 250
CA AVG 103
Rank #85 / 1,645
Yes
70
Facility 70
CA AVG 58
Rank #739 / 2,057
15
7
Facility 7
CA AVG 13
Rank #716 / 1,387
1
Facility 1
CA AVG 3
Rank #478 / 1,433
3
Facility 3
CA AVG 13
Rank #1,237 / 1,507
74.0%
Facility 74.0%
CA AVG 75.9%
Rank #831 / 1,452
A+Crestavilla Trs, LLC: Ksl Crestavilla Manager , LLC-
Watermark Laguna Niguel
AL
IL
MC
Laguna Niguel
135
Facility 135
CA AVG 103
Rank #460 / 1,645
Yes
53
Facility 53
CA AVG 58
Rank #1,279 / 2,057
7
3
Facility 3
CA AVG 13
Rank #442 / 1,387
0
Facility 0
CA AVG 3
Rank #1 / 1,433
2
Facility 2
CA AVG 13
Rank #1,322 / 1,507
45.2%
Facility 45.2%
CA AVG 75.9%
Rank #1,379 / 1,452
-Us Alliance Holden Of Forbes Tenant LLC And Watermark-
Del’s Haven I
AL
HOS
MC
RESC
RC
Laguna Niguel
6
Facility 6
CA AVG 103
Rank #1,318 / 1,645
No
71
Facility 71
CA AVG 58
Rank #701 / 2,057
6
2
Facility 2
CA AVG 13
Rank #325 / 1,387
0
Facility 0
CA AVG 3
Rank #1 / 1,433
6
Facility 6
CA AVG 13
Rank #927 / 1,507
66.7%
Facility 66.7%
CA AVG 75.9%
Rank #998 / 1,452
-Del's Haven LLCPrivate / Semi-Private Rooms
Laguna Palms II
AL
MC
Laguna Niguel
6
Facility 6
CA AVG 103
Rank #1,318 / 1,645
No
63
Facility 63
CA AVG 58
Rank #949 / 2,057
4
0
Facility 0
CA AVG 13
Rank #1 / 1,387
1
Facility 1
CA AVG 3
Rank #478 / 1,433
20
Facility 20
CA AVG 13
Rank #390 / 1,507
66.7%
Facility 66.7%
CA AVG 75.9%
Rank #998 / 1,452
-Res.care Services, Inc.dba Laguna PalmsPrivate / Semi-Private Rooms
Del’s Haven III
AL
HOS
MC
RESC
RC
Laguna Niguel
6
Facility 6
CA AVG 103
Rank #1,318 / 1,645
No
71
Facility 71
CA AVG 58
Rank #701 / 2,057
6-
0
Facility 0
CA AVG 3
Rank #1 / 1,433
5
Facility 5
CA AVG 13
Rank #1,020 / 1,507
100.0%
Facility 100.0%
CA AVG 75.9%
Rank #1 / 1,452
-Del's Haven III, LLCPrivate / Semi-Private Rooms
View all Nearby Homes

Financial Assistance for
Assisted Living in California

Crestavilla is located in Laguna Niguel, California.
Here are the financial assistance programs available to residents in California.

Get Financial aid guidance

Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+
General California resident, Medi-Cal eligible, nursing home risk.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
CA

County-managed; waitlists possible.

Benefits
In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+
General California resident, Medicaid-eligible or low-income.
Income Limits ~$1,732/month individual, Medi-Cal threshold
Asset Limits $2,000 individual
CA

Can hire family as caregivers.

Benefits
Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+
General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 38 counties; waitlists common.

Benefits
Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+
General California resident, own and live in home, 40% equity.
Income Limits (2025) ~$51,500/year household, adjusted annually
Asset Limits Equity-based; no strict asset cap.
CA

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits
Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled
General California resident, Medi-Cal-eligible, nursing home-eligible.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits
Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age —
General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
CA

High demand in urban areas; complements IHSS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

Frequently Asked Questions about Crestavilla

Who is the owner of Crestavilla?

Crestavilla is legally operated by Crestavilla Trs, LLC: Ksl Crestavilla Manager , LLC, and administered by Myra Aragones.

Is Crestavilla in a walkable area?

Crestavilla has a walk score of 70. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the occupancy rate at Crestavilla?

Crestavilla's occupancy is 74%.

How long has Crestavilla been in business?

Crestavilla has been operating for approximately 3 years, based on available licensing and registration records.

Are pets allowed at Crestavilla?

Yes, Crestavilla allows residents to bring their pets.

Who is the administrator of Crestavilla?

Myra Aragones is the administrator of Crestavilla.

How many beds does Crestavilla have?

Crestavilla has 250 beds.

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