Overview of The Heritage Downtown

Overlooking the beautiful neighborhood of Contra Costa County, Walnut Creek, CA, The Heritage Downtown is a welcoming senior living community, offering assisted living. A dedicated and skilled team is always available to ensure residents feel at home and cared for in their beautifully designed accommodations. Just within walking distance from the vibrant downtown area, the community offers easy access to plenty of shops, restaurants, and other entertainment venues, and necessary amenities.

Fostering social interaction, engagement, and an active lifestyle, the community regularly conducts a wide range of classes, activities, events and off site excursions. There are plenty of community spaces for relaxation and entertainment, including lush grounds, heated pool & spa, relaxing sitting areas, library, game room, and yoga studio. An array of convenient services, such as weekly housekeeping, 24 hour concierge service, apartment maintenance, in-home care, and transportation service, provides residents with utmost convenience and plenty of time to spend on the things they truly love and enjoy.

Years in operation
25 years in operation Rank #235 / 1487Years in operation — State benchmarkedThis home is ranked 235th out of 1487 homes in California. Shows how long this facility has been in operation compared to other California facilities. Longer operating histories may benefit residents, families, and staff.Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 94 / 100 Rank #87 / 2092Walk Score — State benchmarkedThis home is ranked 87th out of 2092 homes in California. Shows how walkable this facility's neighborhood is compared to the average Walk Score across California facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Walker's paradise. Daily errands do not require a car, with many shops and services nearby.
BBB Rating
BBB Rating: A+ (Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

License Details

Status2014-09-24t00:00:00z
AccreditationsBest of Senior Living by A Place for Mom 2023, 2024, 2025, & 2026

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactMs. Barbara Simpson, Executive Director

Staff Composition

Total Employees
45
Full-Time Employees
45

Amenities & Lifestyle

Beautifully Landscaped Surroundings
On-Site Restaurant
Health And Wellness Programs
Year-Round Heated Pool And Spa
ActivitiesA wide range of classes, activities, events, and off-site excursions are offered.
Specific ProgramsSocial Amenities, Property Amenities, Health & Wellness, Newton’s Fine Dining, Downtown Living
Touring HoursMonday-Friday: 7am – 7pm, Saturday: 10am – 5pm, Sunday: 12pm – 4pm

Dining & Nutrition

Food DescriptionNewton’s Fine Dining offers weekly menus of fresh and organic food with breakfast, lunch, dinner, and Sunday Brunch.

Contact The Heritage Downtown

What does this home offer?

Minimum age icon
Minimum age icon

Minimum Age: 55

Pets allowed icon
Pets allowed icon

Pets Allowed

Room sizes icon
Room sizes icon

Room Sizes: 610-740 / 820-910 / 1100 – 1300 sq. ft

Housing options icon
Housing options icon

Housing Options: 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: Mid-rise

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Living Spaces & Floor Plans for The Heritage Downtown

The Heritage Downtown2
The Heritage Downtown
The Heritage Downtown1
The Heritage Downtown3

Places of interest near The Heritage Downtown

Address 1.1 miles from city center Info Estimated distance in miles from Walnut Creek's city center to The Heritage Downtown's address, calculated via Google Maps.

Calculate Travel Distance to The Heritage Downtown

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Address

Compare Independent Living around Contra Costa County

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5
6
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0
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12
Facility 12
CA AVG 13
Rank #569 / 1487
90.6%
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CA AVG 74.8%
Rank #265 / 1368
-Stoneridge Creek Pleasanton Ccrc LLC-
Carlton Senior Living Pleasant Hill – Martinez
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AL
Pleasant Hill
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83
Facility 83
CA AVG 81
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4
6
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Rank #654 / 1397
2
Facility 2
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CA AVG 74.8%
Rank #404 / 1368
-Carlton Senior Living, LLCAlove / 1 Bed
Westmont of Brentwood
IL
AL
MC
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CA AVG 103
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27
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59
Facility 59
CA AVG 81
Rank #1301 / 1401
4
41
Facility 41
CA AVG 13
Rank #1321 / 1397
10
Facility 10
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6
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Facility 81.9%
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A+Westmont Mgr Gp LLC,Gp Of Fresno Ops;Westmont LvngStudio / 1 Bed / 2 Bed
The Reutlinger Community
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AL
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86
Facility 86
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4
11
Facility 11
CA AVG 13
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1
Facility 1
CA AVG 3
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26
Facility 26
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65.0%
Facility 65.0%
CA AVG 74.8%
Rank #1008 / 1368
A+Reutlinger Community, The; Eskaton Properties IncStudio / 1 Bed
The Heritage Downtown
IL
Walnut Creek (Shuey Avenue)-Yes
94
Facility 94
CA AVG 57
Rank #87 / 2092
----
25
Facility 25
CA AVG 13
Rank #235 / 1487
-A+-1 Bed / 2 Bed

Financial Assistance for
Independent Living in California

The Heritage Downtown is located in Walnut Creek, California.
Here are the financial assistance programs available to residents in California.

Get Financial aid guidance

Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+
General California resident, Medi-Cal eligible, nursing home risk.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
CA

County-managed; waitlists possible.

Benefits
In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+
General California resident, Medicaid-eligible or low-income.
Income Limits ~$1,732/month individual, Medi-Cal threshold
Asset Limits $2,000 individual
CA

Can hire family as caregivers.

Benefits
Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+
General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 38 counties; waitlists common.

Benefits
Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+
General California resident, own and live in home, 40% equity.
Income Limits (2025) ~$51,500/year household, adjusted annually
Asset Limits Equity-based; no strict asset cap.
CA

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits
Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled
General California resident, Medi-Cal-eligible, nursing home-eligible.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits
Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age
General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
CA

High demand in urban areas; complements IHSS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

Frequently Asked Questions about The Heritage Downtown

What neighborhood is The Heritage Downtown in?

The Heritage Downtown is in the Shuey Avenue neighborhood of Walnut Creek.

Is The Heritage Downtown in a walkable area?

The Heritage Downtown has a walk score of 94. Walker's paradise. Daily errands do not require a car, with many shops and services nearby.

Are there photos of The Heritage Downtown?

Yes — there are 7 photos of The Heritage Downtown in the photo gallery on this page.

What is the address of The Heritage Downtown?

The Heritage Downtown is located at 1785 Shuey Ave, Walnut Creek, CA 94596.

What is the phone number of The Heritage Downtown?

(925) 943-7427 will put you in contact with the team at The Heritage Downtown.

Does The Heritage Downtown provide medical or personal care assistance?

No — The Heritage Downtown is an independent living community. Residents live on their own in private apartments with access to amenities, dining, and social activities.

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