The Heritage Downtown
The Heritage Downtown
Overview of The Heritage Downtown
Overlooking the beautiful neighborhood of Contra Costa County, Walnut Creek, CA, The Heritage Downtown is a welcoming senior living community, offering assisted living. A dedicated and skilled team is always available to ensure residents feel at home and cared for in their beautifully designed accommodations. Just within walking distance from the vibrant downtown area, the community offers easy access to plenty of shops, restaurants, and other entertainment venues, and necessary amenities.
Fostering social interaction, engagement, and an active lifestyle, the community regularly conducts a wide range of classes, activities, events and off site excursions. There are plenty of community spaces for relaxation and entertainment, including lush grounds, heated pool & spa, relaxing sitting areas, library, game room, and yoga studio. An array of convenient services, such as weekly housekeeping, 24 hour concierge service, apartment maintenance, in-home care, and transportation service, provides residents with utmost convenience and plenty of time to spend on the things they truly love and enjoy.
25 years in operation Rank #268 / 1507Years in operation — State benchmarkedThis home is ranked 268th out of 1,507 homes we track in California for years in operation. Shows how long this facility has been in operation compared to other California facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 94 / 100 Rank #87 / 2057Walk Score — State benchmarkedThis home is ranked 87th out of 2,057 homes we track in California for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across California facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Walker's paradise. Daily errands do not require a car, with many shops and services nearby.
BBB Rating: A+ (Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
Status2014-09-24t00:00:00z
AccreditationsBest of Senior Living by A Place for Mom 2023, 2024, 2025, & 2026
Staffing
Key information about the people who lead and staff this community.
Total Employees
45
Full-Time Employees
45
Dining
Wellness Center
Swimming Pool
Spa
Beautifully Landscaped Surroundings
ActivitiesA wide range of classes, activities, events, and off-site excursions are offered
Specific ProgramsSocial Amenities, Property Amenities, Health & Wellness, Newton’s Fine Dining, Downtown Living
Touring HoursMonday-Friday: 7am – 7pm, Saturday: 10am – 5pm, Sunday: 12pm – 4pm
What does this home offer?
Minimum Age: 55
Pets Allowed
Room Sizes: 610-740 / 820-910 / 1100 – 1300 sq. ft
Housing Options: 1 Bed / 2 Bed
Building Type: Mid-rise
Transportation Services
Fitness and Recreation
Living Spaces & Floor Plans for The Heritage Downtown
Places of interest near The Heritage Downtown
1.1 miles from city center
Estimated distance in miles from Walnut Creek's city center to The Heritage Downtown's address, calculated via Google Maps.
Calculate Travel Distance to The Heritage Downtown
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Compare Independent Living around Contra Costa County
Info below is compiled from the CA Dept. of Social Services (CDSS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
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City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
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Indicates whether residents are allowed to have pets in the facility.
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Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
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Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
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Visits or investigations linked to complaints, as counted in the state record (may differ from routine annual surveys).
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Count of California state "Type A" citations — the state's most serious citation category (immediate or serious harm to residents), from California state inspection data.
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Number of years the company has been in operation.
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Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
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Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
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Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
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Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Stoneridge Creek Pleasanton | IL | Pleasanton | 828
Facility
828
CA AVG
103
Rank
#3 / 1,645 | No |
47
Facility
47
CA AVG
58
Rank
#1,422 / 2,057 | 15 | 6
Facility
6
CA AVG
13
Rank
#651 / 1,387 | 0
Facility
0
CA AVG
3
Rank
#1 / 1,433 | 12
Facility
12
CA AVG
13
Rank
#605 / 1,507 |
90.6%
Facility
90.6%
CA AVG
75.9%
Rank
#324 / 1,452 | - | Stoneridge Creek Pleasanton Ccrc LLC | - |
| Carlton Senior Living Pleasant Hill – Martinez | IL AL | Pleasant Hill | 165
Facility
165
CA AVG
103
Rank
#274 / 1,645 | Yes |
65
Facility
65
CA AVG
58
Rank
#887 / 2,057 | 14 | 6
Facility
6
CA AVG
13
Rank
#651 / 1,387 | 2
Facility
2
CA AVG
3
Rank
#724 / 1,433 | 37
Facility
37
CA AVG
13
Rank
#52 / 1,507 |
84.2%
Facility
84.2%
CA AVG
75.9%
Rank
#484 / 1,452 | - | Carlton Senior Living, LLC | Alove / 1 Bed |
| Westmont of Brentwood | IL AL MC | Brentwood | 155
Facility
155
CA AVG
103
Rank
#318 / 1,645 | Yes |
27
Facility
27
CA AVG
58
Rank
#1,758 / 2,057 | 58 | 41
Facility
41
CA AVG
13
Rank
#1,312 / 1,387 | 10
Facility
10
CA AVG
3
Rank
#1,287 / 1,433 | 28
Facility
28
CA AVG
13
Rank
#156 / 1,507 |
81.9%
Facility
81.9%
CA AVG
75.9%
Rank
#633 / 1,452 | - | Westmont Mgr Gp LLC, Gp Of Fresno Ops And Westmont Lvng | Studio / 1 Bed / 2 Bed |
| The Reutlinger Community | IL AL MC NH SNF | Danville | 120
Facility
120
CA AVG
103
Rank
#559 / 1,645 | No |
30
Facility
30
CA AVG
58
Rank
#1,718 / 2,057 | 27 | 11
Facility
11
CA AVG
13
Rank
#885 / 1,387 | 1
Facility
1
CA AVG
3
Rank
#478 / 1,433 | 28
Facility
28
CA AVG
13
Rank
#156 / 1,507 |
65.0%
Facility
65.0%
CA AVG
75.9%
Rank
#1,094 / 1,452 | A+ | Reutlinger Community, The And Eskaton Properties Inc | Studio / 1 Bed |
| The Heritage Downtown | IL | Walnut Creek | - | Yes |
94
Facility
94
CA AVG
58
Rank
#87 / 2,057 | - | - | - | 25
Facility
25
CA AVG
13
Rank
#268 / 1,507 | - | A+ | - | 1 Bed / 2 Bed |
Financial Assistance for
Independent Living in California
The Heritage Downtown is located in Walnut Creek, California.
Here are the financial assistance programs available to residents in California.
Frequently Asked Questions about The Heritage Downtown
Is The Heritage Downtown in a walkable area?
The Heritage Downtown has a walk score of 94. Walker's paradise. Daily errands do not require a car, with many shops and services nearby.
How long has The Heritage Downtown been in business?
The Heritage Downtown has been operating for approximately 25 years, based on available licensing and registration records.
Are pets allowed at The Heritage Downtown?
Yes, The Heritage Downtown allows residents to bring their pets.
Are there photos of The Heritage Downtown?
Yes — there are 7 photos of The Heritage Downtown in the photo gallery on this page.
What is the address of The Heritage Downtown?
The Heritage Downtown is located at 1785 Shuey Ave, Walnut Creek, CA 94596.
What is the phone number of The Heritage Downtown?
(925) 943-7427 will put you in contact with the team at The Heritage Downtown.
Does The Heritage Downtown provide medical or personal care assistance?
No — The Heritage Downtown is an independent living community. Residents live on their own in private apartments with access to amenities, dining, and social activities.
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