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The Heritage Downtown
Exterior view of a senior living facility with outdoor seating Exterior view of a sunny outdoor space with greenery Pathway through a landscaped garden outside the facility Outdoor pool area with lounge chairs and umbrellas Residents enjoying dinner together at a dining table Residents participating in a seated exercise class Three residents smiling in a common area

The Heritage Downtown

1785 Shuey Ave, Walnut Creek, CA 94596 View map
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Overview of The Heritage Downtown

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The Heritage Downtown is an independent living community in Walnut Creek, California, offering private residences with community services and no daily care. That setup may suit someone who wants an apartment style home without assistance built into each day. One bedroom and two bedroom residences can accommodate an individual or a couple moving together, and pets are allowed, so residents do not have to leave a pet behind.

A Walk Score of 94 places the area in a walker’s paradise, where daily errands do not require a car. For a resident who no longer drives, that can make it possible to get out independently. Newton’s Fine Dining is the on site restaurant, with weekly menus, breakfast, lunch, dinner, and Sunday brunch, giving residents several dining options within the community.

There is also a heated pool and spa available throughout the year, along with health and wellness programs and landscaped outdoor spaces. Classes, activities, events, and off site excursions add organized ways to exercise, spend time outdoors, and stay involved.

Facility Direct Line (925) 943-7427
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By The Numbers

Community insights.

Years of operating Info A longer operating history, which may indicate experience navigating regulations and delivering ongoing care. This is the number of years in operation under current management. Rank #235 / 1452Years in operation — State benchmarkedThis home is ranked 235th out of 1,452 homes we track in California for years in operation. Shows how long this facility has been in operation compared to other California facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
25 years
Walk Score Info Walker's paradise. Daily errands do not require a car, with many shops and services nearby. Rank #78 / 1887Walk Score — State benchmarkedThis home is ranked 78th out of 1,887 homes we track in California for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across California facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
94 / 100
BBB Rating Info An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
A+ Accredited
How BBB ratings work

About this community

License Details

Status2014-09-24t00:00:00z
AccreditationsBest of Senior Living by A Place for Mom 2023, 2024, 2025, & 2026

Staffing

Key information about the people who lead and staff this community.

Staff Details

Total Employees
45
Full-Time Employees
45

Amenities & Lifestyle

Dining
Wellness Center
Swimming Pool
Spa
Beautifully Landscaped Surroundings
ActivitiesA wide range of classes, activities, events, and off-site excursions are offered
Specific ProgramsSocial Amenities, Property Amenities, Health & Wellness, Newton’s Fine Dining, Downtown Living
Touring HoursMonday-Friday: 7am – 7pm, Saturday: 10am – 5pm, Sunday: 12pm – 4pm

Contact The Heritage Downtown

What does this home offer?

Minimum age icon
Minimum age icon

Minimum Age: 55

Pets allowed icon
Pets allowed icon

Pets Allowed

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Room Sizes: 610-740 / 820-910 / 1100 – 1300 sq. ft

Housing options icon
Housing options icon

Housing Options: 1 Bed / 2 Bed

Building type icon
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Building Type: Mid-rise

Transportation services icon
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Transportation Services

Fitness and recreation icon
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Fitness and Recreation

Living Spaces & Floor Plans for The Heritage Downtown

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Places of interest near The Heritage Downtown

Address 1.1 miles from city center Info Estimated distance in miles from Walnut Creek's city center to The Heritage Downtown's address, calculated via Google Maps.

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Compare Independent Living around Contra Costa County

Info below is compiled from the CA Dept. of Social Services (CDSS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. CCRC (Continuing Care Retirement Community): A campus with multiple care levels so residents can age in place without moving.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Visits or investigations linked to complaints, as counted in the state record (may differ from routine annual surveys).
Count of California state "Type A" citations — the state's most serious citation category (immediate or serious harm to residents), from California state inspection data.
Number of years the company has been in operation.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
Stoneridge Creek Pleasanton
IL
CCRC
Pleasanton
828
Facility 828
CA AVG 103
Rank #3 / 1,492
No
47
Facility 47
CA AVG 57
Rank #1,283 / 1,887
15
6
Facility 6
CA AVG 13
Rank #651 / 1,387
0
Facility 0
CA AVG 3
Rank #1 / 1,433
12
Facility 12
CA AVG 13
Rank #566 / 1,452
90.6%
Facility 90.6%
CA AVG 74.6%
Rank #257 / 1,313
-Stoneridge Creek Pleasanton Ccrc LLC-
Carlton Senior Living Pleasant Hill – Martinez
IL
AL
Pleasant Hill
165
Facility 165
CA AVG 103
Rank #251 / 1,492
Yes
65
Facility 65
CA AVG 57
Rank #796 / 1,887
14
6
Facility 6
CA AVG 13
Rank #651 / 1,387
2
Facility 2
CA AVG 3
Rank #724 / 1,433
37
Facility 37
CA AVG 13
Rank #37 / 1,452
84.2%
Facility 84.2%
CA AVG 74.6%
Rank #372 / 1,313
-Carlton Senior Living, LLCAlove / 1 Bed
Westmont of Brentwood
IL
AL
MC
Brentwood
155
Facility 155
CA AVG 103
Rank #293 / 1,492
Yes
27
Facility 27
CA AVG 57
Rank #1,597 / 1,887
58
41
Facility 41
CA AVG 13
Rank #1,312 / 1,387
10
Facility 10
CA AVG 3
Rank #1,287 / 1,433
28
Facility 28
CA AVG 13
Rank #133 / 1,452
81.9%
Facility 81.9%
CA AVG 74.6%
Rank #519 / 1,313
-Westmont Mgr Gp LLC, Gp Of Fresno Ops And Westmont LvngStudio / 1 Bed / 2 Bed
The Reutlinger Community
IL
AL
MC
NH
SNF
Danville
120
Facility 120
CA AVG 103
Rank #509 / 1,492
No
30
Facility 30
CA AVG 57
Rank #1,559 / 1,887
27
11
Facility 11
CA AVG 13
Rank #885 / 1,387
1
Facility 1
CA AVG 3
Rank #478 / 1,433
28
Facility 28
CA AVG 13
Rank #133 / 1,452
65.0%
Facility 65.0%
CA AVG 74.6%
Rank #963 / 1,313
A+Reutlinger Community, The And Eskaton Properties IncStudio / 1 Bed
The Heritage Downtown
IL
Walnut Creek-Yes
94
Facility 94
CA AVG 57
Rank #78 / 1,887
---
25
Facility 25
CA AVG 13
Rank #235 / 1,452
-A+-1 Bed / 2 Bed

Rank badges are statewide: each community is ranked against every CA community we track that reports that metric, not just the 5 on this page. See how we rank facilities

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Financial Assistance for
Independent Living in California

The Heritage Downtown is located in Walnut Creek, California.
Here are the financial assistance programs available to residents in California.

Get Financial aid guidance

Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+
General California resident, Medi-Cal eligible, nursing home risk.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
CA

County-managed; waitlists possible.

Benefits
In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+
General California resident, Medicaid-eligible or low-income.
Income Limits ~$1,732/month individual, Medi-Cal threshold
Asset Limits $2,000 individual
CA

Can hire family as caregivers.

Benefits
Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+
General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 38 counties; waitlists common.

Benefits
Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+
General California resident, own and live in home, 40% equity.
Income Limits (2025) ~$51,500/year household, adjusted annually
Asset Limits Equity-based; no strict asset cap.
CA

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits
Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled
General California resident, Medi-Cal-eligible, nursing home-eligible.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits
Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age —
General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
CA

High demand in urban areas; complements IHSS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

Frequently Asked Questions about The Heritage Downtown

Is The Heritage Downtown in a walkable area?

The Heritage Downtown has a walk score of 94. Walker's paradise. Daily errands do not require a car, with many shops and services nearby.

How long has The Heritage Downtown been in business?

The Heritage Downtown has been operating for approximately 25 years, based on available licensing and registration records.

Are pets allowed at The Heritage Downtown?

Yes, The Heritage Downtown allows residents to bring their pets.

Are there photos of The Heritage Downtown?

Yes — there are 7 photos of The Heritage Downtown in the photo gallery on this page.

What is the address of The Heritage Downtown?

The Heritage Downtown is located at 1785 Shuey Ave, Walnut Creek, CA 94596.

What is the phone number of The Heritage Downtown?

(925) 943-7427 will put you in contact with the team at The Heritage Downtown.

Does The Heritage Downtown provide medical or personal care assistance?

No — The Heritage Downtown is an independent living community. Residents live on their own in private apartments with access to amenities, dining, and social activities.

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