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The Heritage Downtown
Independent Living · Walnut Creek, CA
Exterior view of a senior living facility with outdoor seating Exterior view of a sunny outdoor space with greenery Pathway through a landscaped garden outside the facility Outdoor pool area with lounge chairs and umbrellas

The Heritage Downtown

Independent Living · Walnut Creek, CA
1785 Shuey Ave, Walnut Creek, CA 94596 View map
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Overview of The Heritage Downtown

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The Heritage Downtown is an independent living community in Walnut Creek, California, offering private residences with community services and no daily care. That setup may suit someone who wants an apartment style home without assistance built into each day. One bedroom and two bedroom residences can accommodate an individual or a couple moving together, and pets are allowed, so residents do not have to leave a pet behind.

A Walk Score of 94 places the area in a walker’s paradise, where daily errands do not require a car. For a resident who no longer drives, that can make it possible to get out independently. Newton’s Fine Dining is the on site restaurant, with weekly menus, breakfast, lunch, dinner, and Sunday brunch, giving residents several dining options within the community.

There is also a heated pool and spa available throughout the year, along with health and wellness programs and landscaped outdoor spaces. Classes, activities, events, and off site excursions add organized ways to exercise, spend time outdoors, and stay involved.

Facility Direct Line (925) 943-7427
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By The Numbers

Community insights.

Years of operating Info A longer operating history, which may indicate experience navigating regulations and delivering ongoing care. This is the number of years in operation under current management. Rank #120 / 479Years in operation — State benchmarked This independent living community is ranked 120th out of 479 independent living communities we track in California for years in operation. Shows how long this facility has been in operation compared to other California facilities. Longer operating histories may benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every independent living community we track in California that reports data for that category. Independent living communities without available data are excluded, so the pool size varies from metric to metric.
25 years
Walk Score Info Walker's paradise. Daily errands do not require a car, with many shops and services nearby. Rank #30 / 630Walk Score — State benchmarked This independent living community is ranked 30th out of 630 independent living communities we track in California for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across California facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every independent living community we track in California that reports data for that category. Independent living communities without available data are excluded, so the pool size varies from metric to metric.
94 / 100
BBB Rating Info An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
A+ Accredited
How BBB ratings work

About This Community

License Details

Status2014-09-24t00:00:00z
AccreditationsBest of Senior Living by A Place for Mom 2023, 2024, 2025, 2026

Staff Details

Total Employees
45
Full-Time Employees
45

Additional Services

3 services
ConciergeListed as: 24-hour concierge service
MaintenanceListed as: Apartment maintenance 7 days a week
TransportationListed as: Bus shuttle 7 days a week

Additional Policies & Features

Pets Allowed
Minimum Age55

Amenities & Lifestyle

Swimming Pool
Spa
Fitness Center
Library
Game Room
Movie Theater
Putting Green
Garden
Walking Paths
Bbq Area
Piano
Patio
Wi-Fi
Beauty Salon
Lounge and Card Room
Gated, Secured Property
Covered Parking with Storage
Reserved Parking Spot
Activities
Exercise Classes
Yoga Classes
Aquatics Programs
Movie Nights
Live Music
Off-Site Excursions and Tours
Social Clubs
Weekly Downtown Walnut Creek Walk
Happy Hour
Special Entertainment and Holiday Events
Art Classes
Gardening
Touring HoursMonday-Friday: 7am – 7pm, Saturday: 10am – 5pm, Sunday: 12pm – 4pm

Room Accommodations

Building TypeMid-rise
1 Bedroom Floor plans as listed by the community: The Lexington (610–740 sq ft) · The Royal Lexington (610–740 sq ft) Floor plans: Lexington, Royal Lexington 610–740 sq ft
2 Bedroom Floor plans as listed by the community: The Concord (820–910 sq ft) · The Royal Concord (820–910 sq ft) · The Patriot (1,100–1,300 sq ft) Floor plans: Concord, Royal Concord, Patriot 820–1,300 sq ft
In-Room Features
In-Unit Full Kitchen With Granite Countertops And Custom Cabinetry In-Unit Washer And Dryer In-Unit Microwave Individual Climate Control

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Living Spaces & Floor Plans for The Heritage Downtown

2 Bedroom, 2 Bath
2 Bedroom, 2 Bath
Layout
1 Bedroom, 1 Bath
1 Bedroom, 1 Bath
Layout
1 Bedroom, 1 Bath
1 Bedroom, 1 Bath
Layout
2 Bedroom, 2 Bath
2 Bedroom, 2 Bath
Layout

Places of interest near The Heritage Downtown

Address 1.1 miles from city center Info Estimated distance in miles from Walnut Creek's city center to The Heritage Downtown's address, calculated via Google Maps.

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Compare Independent Living around Walnut Creek

Info below is compiled from the CA Dept. of Social Services (CDSS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
A complaint visit is an unannounced on-site visit by California's Community Care Licensing Division to investigate a complaint about the community, filed by a resident, a family member, staff or anyone else. A visit means a complaint was looked into, not that it was proven: the state may find it substantiated, inconclusive or unfounded. Fewer visits is better.
Count of California state "Type A" citations — the state's most serious citation category (immediate or serious harm to residents), from California state inspection data.
Number of years the company has been in operation.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
Byron Park
IL
AL
Walnut Creek
151
Facility 151
CA AVG 165
Rank #206 / 486
Yes
57
Facility 57
CA AVG 59
Rank #363 / 630
13
2
Facility 2
CA AVG 6
Rank #76 / 468
0
Facility 0
CA AVG 3
Rank #1 / 475
3
Facility 3
CA AVG 15
Rank #397 / 479
50.3%
Facility 50.3%
CA AVG 72.6%
Rank #382 / 428
-Well Kisco Byron Park Tenant LLC And Kisco Sr. Lvg LLC1 Bed / 2 Bed
Atria Walnut Creek
IL
AL
MC
RC
Walnut Creek
200
Facility 200
CA AVG 165
Rank #107 / 486
Yes
40
Facility 40
CA AVG 59
Rank #479 / 630
68
32
Facility 32
CA AVG 6
Rank #431 / 468
3
Facility 3
CA AVG 3
Rank #300 / 475
27
Facility 27
CA AVG 15
Rank #99 / 479
68.5%
Facility 68.5%
CA AVG 72.6%
Rank #264 / 428
-Wg Montego Heights Sh LP And Atria Management Co LLCStudio / Suite / 1 Bed
The Kensington
IL
AL
MC
Walnut Creek
200
Facility 200
CA AVG 165
Rank #107 / 486
Yes
69
Facility 69
CA AVG 59
Rank #252 / 630
31
6
Facility 6
CA AVG 6
Rank #187 / 468
4
Facility 4
CA AVG 3
Rank #345 / 475
3
Facility 3
CA AVG 15
Rank #397 / 479
73.5%
Facility 73.5%
CA AVG 72.6%
Rank #215 / 428
-Kensington Tenant LLC & Kisco Senior Living, LLC1 Bed / 2 Bed
The Heritage Downtown
IL
Walnut Creek-Yes
94
Facility 94
CA AVG 59
Rank #30 / 630
---
25
Facility 25
CA AVG 15
Rank #120 / 479
-A+-1 Bed / 2 Bed

Rank badges are statewide and care-type specific: each independent living community is ranked against every other CA independent living community we track that reports that metric, not just the 4 on this page. See how we rank facilities

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Financial assistance

Programs that may help with care and living costs in California

The Heritage Downtown is in Walnut Creek, California. These programs may support different care settings or living expenses. A listing does not confirm this community participates; our concierge team can help confirm.

Get financial aid guidance
Homeowner tax relief

Property Tax Postponement Program (PTP)

CA PTP

Who it is for
California homeowners 62+, or blind or disabled, with limited income who want to defer property taxes
Income limit
2026 · For the 2026–2027 application cycle, 2025 total household income must not exceed $57,002.
Asset limit
At least 40% equity in the home is required; a reverse mortgage disqualifies participation.

Eligibility

General
California homeowner age 62+ or blind or disabled who occupies the property as a principal residence and meets all program conditions.
CA specifics
Applications for the 2026–2027 cycle run October 1 2026 through February 10 2027; limited funding is first come, first served.

What it provides

  • Deferral of eligible property taxes secured by a lien; 5% simple annual interest accrues and repayment is triggered by specified events. This is a loan-like deferral; not a grant.
Energy assistance

Low-Income Home Energy Assistance Program (LIHEAP)

CA LIHEAP

Who it is for
Income-eligible California households responsible for home energy costs
Income limit
2026 · Published 2026 monthly limits: $3,331.66 for one person; $4,356.83 for two; $5,382 for three; larger households use the CSD table.

Eligibility

General
California households meeting local LIHEAP eligibility and prioritization rules; energy costs and household vulnerability are considered.
CA specifics
Apply through the local provider. Funds are limited and assistance is prioritized under program rules.

What it provides

  • One-time energy-bill help; eligible crisis assistance and weatherization; award amounts depend on program rules and available funds.
In-home & community support

Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Who it is for
Medi-Cal members 60+ who meet nursing-facility level of care and can be served at home
Asset limit
For affected non-MAGI Medi-Cal categories, the 2026 countable-asset limit is $130,000 for one person plus $65,000 for each additional eligible family member (up to ten people). Exclusions and spousal protections apply.

Eligibility

General
Adults age 60+ with a qualifying Medi-Cal aid code who meet nursing-facility level-of-care criteria and can be served in the community.
CA specifics
Enrollment and a team-developed plan are required. The current program age is 60, not 65.

What it provides

  • Care management and authorized support such as adult day care; respite; personal care; meals; transportation and minor home modifications.
In-home support

In-Home Supportive Services (IHSS)

California IHSS

Who it is for
Californians who are aged, blind or disabled and need help to stay safely at home
Asset limit
For affected non-MAGI Medi-Cal categories, the 2026 countable-asset limit is $130,000 for one person plus $65,000 for each additional eligible family member (up to ten people). Exclusions and spousal protections apply.

Eligibility

General
California residents who are aged, blind or disabled (including eligible children) and need assistance to remain safely in their own home; Medi-Cal eligibility and health certification are required.
CA specifics
A county social worker assesses tasks and authorized hours; the recipient generally hires and supervises a provider.

What it provides

  • Authorized in-home assistance with daily needs; the approved hours depend on the county assessment and applicable program limits.
Cash support for qualifying nonmedical residential care

SSI/SSP Nonmedical Out-of-Home Care Support

California SSI/SSP — Nonmedical Out-of-Home Care (NMOHC)

Who it is for
SSI/SSP-eligible Californians 65+, or blind or disabled, living in licensed nonmedical residential care
Income limit
Countable income and living arrangement affect eligibility and payment; SSA makes the determination.
Asset limit
Countable-resource limits are $2,000 for an individual and $3,000 for a couple.

Eligibility

General
Cash support for California residents age 65+ or blind or disabled who meet SSA eligibility rules and have a qualifying nonmedical residential living arrangement.
CA specifics
The nonmedical out-of-home-care category must be verified.

What it provides

  • Combined federal SSI and California SSP cash support. From January 1; 2026; the individual licensed-facility NMOHC maximum payment standard is $1,626.07/month before countable-income reductions. This is not an extra payment on top of regular SSI/SSP or a guarantee of full facility fees.
Cash support for qualifying immigrants, including residential care

Cash Assistance Program for Immigrants

California Cash Assistance Program for Immigrants (CAPI)

Who it is for
Immigrants 65+, or blind or disabled, in California who cannot get SSI because of immigration status
Income limit
Income must meet the CAPI payment standard for the person’s living arrangement; the county determines the individual award.
Asset limit
Countable-resource limits are $2,000 for an individual and $3,000 for a couple.

Eligibility

General
Cash support for California residents age 65+ or blind or disabled who meet CAPI immigration rules and cannot receive SSI/SSP solely because of immigration status.
CA specifics
County staff review proof of SSI/SSP ineligibility. A residential payment category requires its own determination.

What it provides

  • State-funded monthly cash assistance with payment standards equivalent to SSI/SSP; including a qualifying nonmedical out-of-home-care category. Actual payments vary; Medi-Cal and IHSS require separate applications.
Know before you visit

Frequently Asked Questions about The Heritage Downtown

Quick answers from public records and the community's own listing.
01 Is The Heritage Downtown in a walkable area?
The Heritage Downtown has a walk score of 94. Walker's paradise. Daily errands do not require a car, with many shops and services nearby.
02 How long has The Heritage Downtown been in business?
The Heritage Downtown has been operating for approximately 25 years, based on available licensing and registration records.
03 Are pets allowed at The Heritage Downtown?
Yes, The Heritage Downtown allows residents to bring their pets.
04 What is the best email address for The Heritage Downtown?
The team at The Heritage Downtown can be reached at jshively@theheritagedowntown.com.
05 Are there photos of The Heritage Downtown?
Yes — there are 7 photos of The Heritage Downtown in the photo gallery on this page.
06 What levels of care does The Heritage Downtown provide?
The Heritage Downtown offers Independent Living.
07 What is the address of The Heritage Downtown?
The Heritage Downtown is located at 1785 Shuey Ave, Walnut Creek, CA 94596.
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