Occupancy rate
31%
56% lower than Tennessee averageTennessee average: 72%
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Memory Care in Memphis
StoryPoint Germantown (HarborChase)
Memory Care in Memphis
StoryPoint Germantown (HarborChase)
Situated in Memphis, TN, StoryPoint Germantown (HarborChase) is a dynamic senior living community that offers assisted living and memory care. Residents benefit from 24-hour licensed support provided by professionally trained employees who care for every resident like they’re family. Offering a wide array of open-concept floor plans, the community ensures residents can freely move around their residences while enjoying utmost comfort and convenience.
The community takes care of the hassle of housekeeping, laundry, and transportation to make residents’ daily life much easier and convenient. Here, residents enjoy plenty of free time to spend on invigorating activities, events, and wellness programs. Delicious meals that are carefully prepared to satisfy residents’ needs and preferences are served daily, saving them from the hassle of cooking and cleaning. With spacious and inviting community amenities like a salon, activity room, cozy lounge, and an outdoor courtyard with fountain and seating, residents have plenty of space to make new connections or simply relax and enjoy their personal time.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
160
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
31.3%
Occupancy rate
31.3%
Finances and operations
Home revenue
$4.8M
Surplus of revenue
$2.3M
Home revenue
$4.8M
Surplus of revenue
$2.3M
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$1.2M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$1.2M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$2.5M
160-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Walk Score: 52 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating: A- (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
Occupancy
56% lower than Tennessee averageOccupied beds
50 / 160
Average residents
82 per day
Facility TypeAssisted Care Living Facility
StatusLicensed
ExpirationJanuary 7, 2026
CountyShelby
License Number00000496
StoryPoint Germantown (HarborChase) is legally operated by CD-TT Germantown LLC, and administrated by Melanie Price.
Staffing
Key information about the people who lead and staff this community.
ContactMr. Jack Redmond, Customer Insights & Reputation Marketing Specialist
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: 3-story
Transportation Services
Types of Care at StoryPoint Germantown (HarborChase)
Assisted Living
Memory Care
Residents information
Stay stats
Average length of stay
696 days
Total residents
85
Total admissions (2024)
17
Total discharges (2024)
25
Discharges
- To hospital 3
- To Private Residence or Home 1
Demographics
GENDER
- Female Residents 77.6%
- Male Residents 22.4%
AGE DISTRIBUTION
- 60-64 1.2%
- 65-69 4.7%
- 70-74 2.4%
- 75-79 12.9%
- 80-84 31.8%
- 85-89 23.5%
- 90 or more 23.5%
ETHNICITY
Inspection History
In Tennessee, the Department of Health, Division of Health Care Facilities performs unannounced inspections and investigations to ensure facilities provide high-quality resident care.
1
violation
50% below Tennessee avg
Tennessee avg: 2Violations indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Compare Memory Care around Memphis The information below is reported by the Tennessee Department of Health, Division of Health Care Facilities.
Filter by care type
StoryPoint Germantown (HarborChase)
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Memphis
160
Yes
52
Studio / 1 Bed / 2 Bed
-
31.3%
A-
Melanie Price
Cd-Tt Germantown Llc
696 days
Foxbridge Assisted Living & Memory Care
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC
Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.
Bartlett
149
No
21
Studio / 1 Bed / 2 Bed
27
-
A+
Michel Motes
Inspirit Foxbridge Operator Llc
678 days
Belmont Village Memphis
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Memphis
120
Yes
55
Studio / 1 Bed / 2 Bed
27
85.0%
A+
Stephanie Crump
Belmont Village Memphis Tenant, Llc
663 days
Opus East Memphis
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Memphis (Audubon Park)
-
No
21
Studio / 1 Bed / 2 Bed
2
-
A
-
-
-
Quail Ridge Transitional Assisted Living and Memory Care
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Bartlett (Four Way)
-
No
62
Studio / 1 Bed / 2 Bed
-
-
-
-
-
-
Living Spaces & Floor Plans
Storypoint Germantown Harborchase
Storypoint Germantown Harborchase3
Storypoint Germantown Harborchase2
Storypoint Germantown Harborchase1
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18.2 miles from city center
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