StoryPoint Germantown (HarborChase)
Assisted Living & Memory Care · Memphis, TN

StoryPoint Germantown (HarborChase)

Assisted Living & Memory Care · Memphis, TN

Overview of StoryPoint Germantown (HarborChase)

Situated in Memphis, TN, StoryPoint Germantown (HarborChase) is a dynamic senior living community that offers assisted living and memory care. Residents benefit from 24-hour licensed support provided by professionally trained employees who care for every resident like they’re family. Offering a wide array of open-concept floor plans, the community ensures residents can freely move around their residences while enjoying utmost comfort and convenience.

The community takes care of the hassle of housekeeping, laundry, and transportation to make residents’ daily life much easier and convenient. Here, residents enjoy plenty of free time to spend on invigorating activities, events, and wellness programs. Delicious meals that are carefully prepared to satisfy residents’ needs and preferences are served daily, saving them from the hassle of cooking and cleaning. With spacious and inviting community amenities like a salon, activity room, cozy lounge, and an outdoor courtyard with fountain and seating, residents have plenty of space to make new connections or simply relax and enjoy their personal time.

Bed community size
160-bed community Rank #28 / 425Bed count — State benchmarkedThis home is ranked 28th out of 425 homes in Tennessee for bed count. Shows this facility's certified or reported bed count compared to other Tennessee facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Tennessee that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Walk Score
Walk Score: 52 / 100 Rank #114 / 551Walk Score — State benchmarkedThis home is ranked 114th out of 551 homes in Tennessee for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Tennessee facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Tennessee that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating
BBB Rating: A- (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate
31%
Rank #263 / 272Occupancy rate — State benchmarkedThis home is ranked 263rd out of 272 homes in Tennessee for occupancy. Shows this facility's occupancy rate versus the Tennessee average, with its Statewide rank out of 272. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Tennessee that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the Tennessee average: 71.6%
Occupied beds
50 / 160
Average occupied beds in Tennessee homes 82 beds

License Details

Facility TypeAssisted Care Living Facility
ExpirationJanuary 7, 2027
CountyShelby
License Number00000496

Ownership & Operating Entity

StoryPoint Germantown (HarborChase) is legally operated by CD-TT Germantown LLC, and administered by Melanie Price.

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactMr. Jack Redmond, Customer Insights & Reputation Marketing Specialist (per BBB, record updated Jul 2026)

Contact StoryPoint Germantown (HarborChase)

Inspection History

In Tennessee, the Department of Health, Division of Health Care Facilities performs unannounced inspections and investigations to ensure facilities provide high-quality resident care.

Since 2024 · 2 years of data 1 citation 1 inspection

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Tennessee state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2024 vs. Tennessee state average
Overall vs. TN average 0 Worse No metrics in this bucket. 2 Better Metrics better than Tennessee average:
• Total citations (75% below)
• Citations per inspection (50% below)

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityTN Averagevs. TN Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 14 This facility has 75% fewer total citations than a typical Tennessee assisted living residence (1 vs. TN avg 4).↓ 75% better
Citations per inspection Info Average citations per inspection. 12 This facility has 50% fewer citations per inspection than a typical Tennessee assisted living residence (1 vs. TN avg 2).↓ 50% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityTN Averagevs. TN Avg
Total inspections Info Combined count of all inspections conducted at this facility. 12 This facility has had 50% fewer total inspections than the Tennessee average (1 vs. TN avg 2). More inspections can mean more regulatory scrutiny rather than worse care.↓ 50% fewer

Residents information

Stay stats

Average length of stay
696 days
Total residents
85
Total admissions (2024)
17
Total discharges (2024)
25

Discharges

  • To hospital 3
  • To Private Residence or Home 1

Demographics

GENDER

  • Female Residents 77.6%
  • Male Residents 22.4%

AGE DISTRIBUTION

  • 60-64 1.2%
  • 65-69 4.7%
  • 70-74 2.4%
  • 75-79 12.9%
  • 80-84 31.8%
  • 85-89 23.5%
  • 90 or more 23.5%

ETHNICITY

  • White Residents 100%

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: 3-story

Transportation services icon
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Transportation Services

Living Spaces & Floor Plans for StoryPoint Germantown (HarborChase)

Places of interest near StoryPoint Germantown (HarborChase)

Address 6300 Briarcrest Ave, Memphis, TN 38120

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Compare Assisted Living around Memphis

Info below is compiled from the TN Dept. of Health (TDH), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

StoryPoint Germantown (HarborChase)
AL
MC
Memphis (White Station)
160
Facility 160
TN AVG 88
Rank #28 / 425
Yes
52
Facility 52
TN AVG 34
Rank #114 / 551
Studio / 1 Bed / 2 Bed- 31.3% A-Melanie PriceCd-Tt Germantown LLC
696 days
Facility 696 days
TN AVG 457
Rank #28 / 183
8522.4%77.6%0%1.2%4.7%2.4%12.9%31.8%23.5%23.5%-100%-
Foxbridge Assisted Living & Memory Care
AL
MC
NH
RC
Bartlett (Appling)
149
Facility 149
TN AVG 88
Rank #39 / 425
No
21
Facility 21
TN AVG 34
Rank #372 / 551
Studio / 1 Bed
27
Facility 27
TN AVG 27
Rank #187 / 386
-A+Michel MotesInspirit Foxbridge Operator LLC
678 days
Facility 678 days
TN AVG 457
Rank #32 / 183
9824.5%75.5%0%4.1%1%13.3%14.3%25.5%18.4%23.5%13.3%84.7%2%
Kirby Pines
AL
IL
MC
NH
SNF
Memphis
120
Facility 120
TN AVG 88
Rank #81 / 425
Yes
31
Facility 31
TN AVG 34
Rank #303 / 551
1 Bed / 2 Bed-0-Anna BradfordPsalms, Inc---------------
Belmont Village Senior Living Memphis
AL
IL
MC
Memphis
120
Facility 120
TN AVG 88
Rank #81 / 425
No
55
Facility 55
TN AVG 34
Rank #94 / 551
-
28
Facility 28
TN AVG 27
Rank #169 / 386
85.0% A+Stephanie CrumpBelmont Village Memphis Tenant, LLC
663 days
Facility 663 days
TN AVG 457
Rank #38 / 183
9338.7%61.3%2.2%5.4%8.6%9.7%17.2%28%15.1%14%3.2%95.7%1.1%
Belmont Village Memphis
AL
MC
RC
Memphis
120
Facility 120
TN AVG 88
Rank #81 / 425
Yes
55
Facility 55
TN AVG 34
Rank #94 / 551
Studio / 1 Bed
28
Facility 28
TN AVG 27
Rank #169 / 386
85.0% A+Stephanie CrumpBelmont Village Memphis Tenant, LLC
663 days
Facility 663 days
TN AVG 457
Rank #38 / 183
9338.7%61.3%2.2%5.4%8.6%9.7%17.2%28%15.1%14%3.2%95.7%1.1%

Financial Assistance for
Assisted Living in Tennessee

StoryPoint Germantown (HarborChase) is located in Memphis, Tennessee.
Here are the financial assistance programs available to residents in Tennessee.

Get Financial aid guidance

CHOICES Program

TN Medicaid CHOICES

Age 65+ or disabled
General Tennessee resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
TN

Managed care model; high rural demand.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Tennessee Options for Community Living

TN Options

Age 60+
General Tennessee resident, at risk of nursing home.
Income Limits ~$2,000/month individual, varies
Asset Limits $5,000 individual
TN

Limited funding; rural/urban balance.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Medicare Savings Program (MSP)

Tennessee Medicare Savings Program

Age 65+ or disabled
General TN resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
TN

Three tiers; includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Family Caregiver Support Program (FCSP)

Tennessee Family Caregiver Support Program

Age
General Caregivers of 60+ needing care or 55+ caregivers of others; TN resident; functional needs (2+ ADLs).
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed; need-based.
TN

Includes grandparent caregivers; high rural demand.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Training Supplies (~$500/year)

VA Aid and Attendance (A&A) and Housebound Benefits

Tennessee VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General TN resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
TN

High veteran population; supports rural/urban care needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Elderly Nutrition Program

Tennessee Elderly Nutrition Program

Age 60+
General TN resident; no income limit but prioritizes low-income.
Income Limits (2025) None; donations encouraged.
Asset Limits Not assessed.
TN

Serves ~50,000 annually; 200+ congregate sites plus Meals on Wheels.

Benefits
Congregate meals ($5-$7/meal value) at senior centers Home-delivered meals ($5-$7/meal)

Property Tax Relief Program

Tennessee Property Tax Relief Program

Age 65+
General TN resident, homeowner/renter (or widow/er 50+, disabled 18+).
Income Limits (2025) ~$45,000/year household, excludes half of Social Security
Asset Limits Not assessed; income-focused.
TN

Rebates up to $1,000; serves ~100,000 annually.

Benefits
Tax rebates (~$250-$1,000 based on income; e.g., $1,000 if income < $8,000)

Frequently Asked Questions about StoryPoint Germantown (HarborChase)

What neighborhood is StoryPoint Germantown (HarborChase) in?

StoryPoint Germantown (HarborChase) is in the White Station neighborhood of Memphis.

Who is the owner of StoryPoint Germantown (HarborChase)?

StoryPoint Germantown (HarborChase) is legally operated by CD-TT Germantown LLC, and administered by Melanie Price.

Is StoryPoint Germantown (HarborChase) in a walkable area?

StoryPoint Germantown (HarborChase) has a walk score of 52. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of StoryPoint Germantown (HarborChase)?

According to TN state health department records, StoryPoint Germantown (HarborChase)'s license number is 00000496.

When does StoryPoint Germantown (HarborChase)'s license expire?

According to TN state health department records, StoryPoint Germantown (HarborChase)'s license expires on January 7, 2027.

What is the occupancy rate at StoryPoint Germantown (HarborChase)?

StoryPoint Germantown (HarborChase)'s occupancy is 31%.

Are pets allowed at StoryPoint Germantown (HarborChase)?

Yes, StoryPoint Germantown (HarborChase) allows residents to bring their pets.

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