
Bickford of St. Charles
Independent Living in St. Charles
Bickford of St. Charles
Independent Living in St. Charles
Located in the enticing neighborhood of St. Charles, IL, the Bickford of St. Charles is an esteemed senior living community that provides assisted living, and memory care services. Large and stunning accommodations with varying floors plans are available for its residents. In terms of memory care, the community offers specialized programming, 24/7 professional care, and the purpose-built memory care environment called the Mary B’s Memory Care Neighborhood.
With its exceptional amenities and services, residents can enjoy 3 fresh-cooked delightful meals, weekly housekeeping, home maintenance, access to laundry facilities, and transportation services. Explore its other amenities such as the family room, game room, and library to see how beautiful the community is. Participate in diverse social activities and other life-enrichment programs to boost engagement. At Bickford of St. Charles, seniors can enjoy a classic retirement.
Gina Novello serves as the Executive Director at Bickford of St. Charles, leading the community with a dedicated team of caregivers committed to providing exceptional care for residents. She plays a key role in ensuring a warm and supportive environment for seniors and their families.
76-bed community
A larger shared setting that may offer more common spaces and organized community services.
26 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 50 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
Facility TypeAssisted Living/shared Housing Establishment
StatusActive
IssuanceSeptember 9, 2025
ExpirationSeptember 9, 2026
CountyKane
Bickford of St. Charles is legally operated by St. Charles Bickford Cottage, Llc.
Permanent Units
64 units
Alzheimer's Units
12 units
Total beds
76 units
Staffing
Key information about the people who lead and staff this community.
ContactBusiness Manager, Owner
Respite Care
Licensed Nurses/CNAs
24-Hour Staffing
Montessori Memory Care
Email
[email protected]
Food DescriptionDining room with homestyle food and made-from-scratch recipes.
Meals IncludedYes
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Building Type: Mid-rise
Transportation Services
Fitness and Recreation
Types of Care at Bickford of St. Charles
Assisted Living
Memory Care
Inspection History
In Illinois, the Department of Public Health, Office of Health Care Regulation conducts annual unannounced surveys to assess compliance with state and federal healthcare facility standards.
9 visits/inspections
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
3 visits/inspections triggered by complaints
4 other visits
Breakdown by inspection type
- 1 licensing inspection
- 3 complaint investigations
- 1 incident investigation
- 4 other inspections
Latest inspection
Date
October 29, 2025
Inspection history
Inspection
02/07/2024
Inspection
02/07/2024
Inspection
02/09/2024
Inspection
05/29/2024
ZRD411
Annual Lic. Only = Annual Licensure Only Survey
09/05/2024
K1YT11
7D COI = Complaint Original Investigation
03/05/2025
TQNR11
7D COI = Complaint Original Investigation
09/04/2025
5CDH11
30D FRI = Facility Reported Incident
10/07/2025
40MG11
30D COI = Complaint Original Investigation
10/29/2025
16 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Illinois average: 7 deficiencies
Inspection Report Summary for Bickford of St. Charles
The most recent inspection on October 7, 2025, identified deficiencies related to incident reporting, service plan updates after falls, and medication administration and storage. Earlier inspections showed a pattern of issues including incomplete employee records, inadequate service plans, and challenges with resident care such as wound management and medication administration. Complaint investigations included substantiated incidents involving medication ingestion and falls, while other complaints were unsubstantiated. No fines, immediate jeopardy findings, or license actions were listed in the available reports. The facility’s inspection history indicates ongoing challenges with regulatory compliance, particularly in resident care documentation and staff oversight, with no clear trend of improvement or worsening.
Financial Assistance for
Independent Living in Illinois
Bickford of St. Charles is located in St. Charles, Illinois.
Here are the financial assistance programs available to residents in Illinois.
Places of interest near Bickford of St. Charles
2.2 miles from city center
Estimated distance in miles from St. Charles's city center to Bickford of St. Charles's address, calculated via Google Maps.
Calculate Travel Distance to Bickford of St. Charles
Add your location
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Compare Assisted Living around St Charles The information below is reported by the Illinois Department of Public Health, Office of Health Care Regulation.
Filter by care type
| Brighton Gardens of St. Charles |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | St. Charles (Surrey Woods) | 104 | Yes | 66 | 18 | A+ | Sjv 1 St. Charles Opco Llc | 12 | 2 | 5 | - |
| Bickford of St. Charles |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | St. Charles | 76 | Yes | 50 | 26 | - | St. Charles Bickford Cottage, Llc | 9 | 3 | 1 | - |
Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Contact Us

More homes from the same operator
Operated byBickford Senior Living Group, L.L.C.
Feedback
Write a review for Bickford of St. Charles
Rate your overall experience with this community
Explore Open Rooms
1
Contact details
2
What type of senior care service are you looking for?
3
What budget do you have in mind for senior care?
4
How soon do you need to find care?
5
Additional details
Thank you for your interest!
Our team will be in touch shortly to help with next steps.
Need Help?
Let us help you or a loved one find the perfect senior home.























































