Total health inspections
3
Missouri average 6.6
Last Health inspection on Nov 2024
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Heritage Nursing Center
Nursing Home in Kennett
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Heritage Nursing Center
Nursing Home in Kennett
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Committed to helping seniors age in place, Heritage Nursing Center is a trustworthy senior care provider in Kennett, MO, that offers skilled nursing, hospice care, rehabilitation, and home health care. The community provides private and semi-private studio apartments designed to cater to the individual needs of each living option. Ensuring residents receive unmatched care and support, the community provides a dedicated team of skilled nurses and therapists.
With access to an array of rehabilitative services, including physical, occupational, and speech therapy, residents are guaranteed to regain and maintain their independence. Fostering well being and enrichment in every moment, the community offers a wide array of engaging and enriching activities. From lunch with friends, to relaxing walks around the grounds and live music performances, residents are guaranteed to find something interesting to spend their time with. Meals are prepared to be both delicious, healthy, and catered to residents’ individual dietary needs and tastes, ensuring residents always have the energy to participate and engage in an active lifestyle.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 102nd out of 251 homes in Missouri.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 102nd out of 251 homes in Missouri.Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 55m per day
Rank #102 / 251Nurse hours — state benchmarkedThis home is ranked 102nd out of 251 homes in Missouri.Shows adjusted nurse hours per resident per day benchmarked to the Missouri average, with a ranking across 251 Missouri SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.
vs Missouri avg
+5%
Standout metric
Physical Therapist is +100% above state avg
| Staff type | Hours / day | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 32m per day | ▲ 14% State avg: 28m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 40m per day | ■ Avg State avg: 41m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 24m per day | ▲ 3% State avg: 2h 20m per day · National avg: 2h 21m per day |
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 2h 59m per day | ■ Avg State avg: 3h 3m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 4m per day | ▲ 100% State avg: 2m per day · National avg: 4m per day |
|
RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 14m per day | ▼ 30% State avg: 20m per day · National avg: 29m per day |
Capacity and availability
This home usually has availability
Occupancy lower than 85% suggests more openings may be available.
Occupancy rate
58.7%
Rank #181 / 257Occupancy rate — state benchmarkedThis home is ranked 181st out of 257 homes in Missouri.Shows this facility's occupancy rate versus the Missouri average, with its statewide rank out of 257. Higher occupancy signals strong local demand and financial stability.
Avg. Length of Stay
112 days
Occupancy rate
58.7%
Rank #181 / 257Occupancy rate — state benchmarkedThis home is ranked 181st out of 257 homes in Missouri.Shows this facility's occupancy rate versus the Missouri average, with its statewide rank out of 257. Higher occupancy signals strong local demand and financial stability.
Avg. Length of Stay
112 days
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
58% of new residents, usually for short-term rehab.
Typical stay
30 days
Private pay
24% of new residents, often for short stays.
Typical stay
2 - 3 months
Medicaid
18% of new residents, often for long-term daily care.
Typical stay
1 years
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$4.2M
Profit
$576.3K
Privately-owned community
Operated by a business corporation.
Home revenue
$4.2M Rank #202 / 258Revenue — state benchmarkedThis home is ranked 202nd out of 258 homes in Missouri.Shows this facility's annual revenue compared to the Missouri SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.
Profit
$576.3K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #206 / 258Payroll — state benchmarkedThis home is ranked 206th out of 258 homes in Missouri.Shows total annual staff payroll benchmarked to the Missouri average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
$1.7M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #206 / 258Payroll — state benchmarkedThis home is ranked 206th out of 258 homes in Missouri.Shows total annual staff payroll benchmarked to the Missouri average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$1.9M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$3.6M
Walk Score: 28 / 100 Rank #48 / 70Walk Score — state benchmarkedThis home is ranked 48th out of 70 homes in Missouri.Shows how walkable this facility's neighborhood is compared to the average Walk Score across Missouri SNFs. Higher scores benefit residents, families, and staff.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Room Sizes: 206 / 248 sq. ft.
Housing Options: Private Room / Semi-Private Room
Building Type: Single-story
Transportation Services
Fitness and Recreation
Types of Care at Heritage Nursing Center
Skilled Nursing
Hospice Care
Health Inspection History
Inspections
Total health citations
10
Rank #19 / 255Health citations — state benchmarkedThis home is ranked 19th out of 255 homes in Missouri.Shows this facility's total health deficiency citations benchmarked to the Missouri state average, with a ranking across all 255 MO SNFs. Lower citation counts earn a better rank.
Missouri average 36.5
Citations per inspection
3.33
Missouri average 5.67
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 10 citations resulted from standard inspections.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
100% better than Missouri averageMissouri average: 0.7
Serious Health citations
0
0
100% better than Missouri averageMissouri average: 1
0 critical citations
0 serious citations
10 moderate citations
0 minor citations
Citations history (last 3 years)
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Nov 21, 2024
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Nov 21, 2024
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Nov 21, 2024
Issues related to medication management, including how drugs are stored, administered, and monitored.
Nov 21, 2024
Corrected
Care Planning moderate citation
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Nov 21, 2024
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Nov 21, 2024
Corrected
Resident Rights moderate citation
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Nov 21, 2024
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Nov 21, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Kennett The information below is reported by the Missouri Department of Health and Senior Services, Division of Regulation and Licensure.
Filter by care type
| Heritage Nursing Center |
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Kennett | 66 | 58.7% | -12% | 3.92 | +29% | +5% | 0 | 10 | 3.3 | 0 | 51 | - | 28 | Tolbert, Stephanie | $4.2M | $1.7M | 41.4% | 265531 |
Financial Assistance for
Nursing Home in Missouri
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Places of interest near Heritage Nursing Center
1.4 miles from city center
Estimated distance in miles from Kennett's city center to Heritage Nursing Center's address, calculated via Google Maps.
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
69
Employees
59
Contractors
10
Staff to resident ratio
1.44:1
16% worse than Missouri averageMissouri average ratio: 1.71:1
Avg staff/day
30
Average shift
7.4 hours
9% worse than Missouri averageMissouri average: 8.1 hours
Total staff hours (quarter)
20,272
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
7
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.4 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.4 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
8
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.7 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
30
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.3 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
6.9%
1,398 contractor hours this quarter
Respiratory Therapy Technician: 2
Physical Therapy Assistant: 2
Physical Therapy Aide: 2
Speech Language Pathologist: 1
Qualified Social Worker: 1
Therapeutic Recreation Specialist: 1
Occupational Therapy Assistant: 1
Staff by category
| Certified Nursing Assistant | 30 | 0 | 30 | 9,090 | 91 | 100% | 7.3 |
| Licensed Practical Nurse | 8 | 0 | 8 | 2,748 | 91 | 100% | 9.7 |
| Registered Nurse | 7 | 0 | 7 | 2,269 | 90 | 99% | 8.4 |
| Medication Aide/Technician | 7 | 0 | 7 | 2,150 | 90 | 99% | 8.5 |
| Other Dietary Services Staff | 3 | 0 | 3 | 701 | 60 | 66% | 7 |
| RN Director of Nursing | 1 | 0 | 1 | 504 | 63 | 69% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 496 | 62 | 68% | 8 |
| Dental Services Staff | 1 | 0 | 1 | 485 | 62 | 68% | 7.8 |
| Speech Language Pathologist | 0 | 1 | 1 | 433 | 67 | 74% | 6.5 |
| Administrator | 1 | 0 | 1 | 432 | 54 | 59% | 8 |
| Physical Therapy Aide | 0 | 2 | 2 | 423 | 63 | 69% | 6.6 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 262 | 61 | 67% | 4.3 |
| Physical Therapy Assistant | 0 | 2 | 2 | 235 | 54 | 59% | 4.4 |
| Qualified Social Worker | 0 | 1 | 1 | 20 | 31 | 34% | 0.6 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 20 | 3 | 3% | 6.6 |
| Therapeutic Recreation Specialist | 0 | 1 | 1 | 5 | 6 | 7% | 0.9 |
30 Certified Nursing Assistant
% of Days
100%
8 Licensed Practical Nurse
% of Days
100%
7 Registered Nurse
% of Days
99%
7 Medication Aide/Technician
% of Days
99%
3 Other Dietary Services Staff
% of Days
66%
1 RN Director of Nursing
% of Days
69%
1 Nurse Practitioner
% of Days
68%
1 Dental Services Staff
% of Days
68%
1 Speech Language Pathologist
% of Days
74%
1 Administrator
% of Days
59%
2 Physical Therapy Aide
% of Days
69%
2 Respiratory Therapy Technician
% of Days
67%
2 Physical Therapy Assistant
% of Days
59%
1 Qualified Social Worker
% of Days
34%
1 Occupational Therapy Assistant
% of Days
3%
1 Therapeutic Recreation Specialist
% of Days
7%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
48
Medicare
10
20.8% of residents
Medicaid
31
64.6% of residents
Private pay or other
7
14.6% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Nurse Aide Training
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
10.9
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
10.9
In line with Missouri averageMissouri average: 10.9
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
16.1
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
16.1
17% better than Missouri averageMissouri average: 19.5
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
17.7%
Percent of long-stay residents whose need for help with daily activities has increased
17.7%
10% better than Missouri averageMissouri average: 19.8%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
13.6%
Percent of long-stay residents whose ability to move independently worsened
13.6%
34% better than Missouri averageMissouri average: 20.6%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
17.1%
Percent of low risk long-stay residents who lose control of their bowels or bladder
17.1%
6% better than Missouri averageMissouri average: 18.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
8.6%
Percent of long-stay residents experiencing one or more falls with major injury
8.6%
112% worse than Missouri averageMissouri average: 4.0%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
6.0%
Percent of long-stay high risk residents with pressure ulcers
6.0%
20% worse than Missouri averageMissouri average: 5.0%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
2.9%
Percent of long-stay residents with a urinary tract infection
2.9%
7% worse than Missouri averageMissouri average: 2.7%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
8.7%
Percent of long-stay residents who lose too much weight
8.7%
56% worse than Missouri averageMissouri average: 5.6%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Missouri averageMissouri average: 12.8%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
29.8%
Percent of long-stay residents who received an antipsychotic medication
29.8%
35% worse than Missouri averageMissouri average: 22.0%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
17% better than Missouri averageMissouri average: 85.2%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.7%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.7%
8% better than Missouri averageMissouri average: 90.9%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
3.30
Number of hospitalizations per 1,000 long-stay resident days.
3.30
59% worse than Missouri averageMissouri average: 2.08
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
4.68
Number of outpatient emergency department visits per 1,000 long-stay resident days.
4.68
99% worse than Missouri averageMissouri average: 2.35
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
91.5%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
91.5%
37% better than Missouri averageMissouri average: 66.6%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
2.4%
Percent of short-stay residents who newly received an antipsychotic medication
2.4%
9% worse than Missouri averageMissouri average: 2.2%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
86.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
86.5%
36% better than Missouri averageMissouri average: 63.5%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
19.5%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
19.5%
23% better than Missouri averageMissouri average: 25.3%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
10.7%
Percentage of short-stay residents who had an outpatient emergency department visit.
10.7%
20% better than Missouri averageMissouri average: 13.4%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
1.3%
Percentage of SNF residents who experience falls with major injury during their stay.
1.3%
71% worse than Missouri averageMissouri average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
55.6%
Percentage of residents at or above expected ability to care for themselves at discharge.
55.6%
In line with Missouri averageMissouri average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
45.5%
Rate of successful return to home or community from a skilled nursing facility.
45.5%
10% worse than Missouri averageMissouri average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Heritage Nursing Center based on CMS SNF Cost Reports.
Occupancy Rate
58.7%
↑ 6.5pp vs 2022
Net Income
$576.3K
↑ ~$243.0K vs 2022
Total Payroll
$2.0M
↑ ~$114.8K vs 2022
Profit Margin
13.9%
↑ 5.3pp vs 2022
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