4/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
4/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Committed to helping seniors age in place, Heritage Nursing Center is a trustworthy senior care provider in Kennett, MO, that offers skilled nursing, hospice care, rehabilitation, and home health care. The community provides private and semi-private studio apartments designed to cater to the individual needs of each living option. Ensuring residents receive unmatched care and support, the community provides a dedicated team of skilled nurses and therapists.
With access to an array of rehabilitative services, including physical, occupational, and speech therapy, residents are guaranteed to regain and maintain their independence. Fostering well being and enrichment in every moment, the community offers a wide array of engaging and enriching activities. From lunch with friends, to relaxing walks around the grounds and live music performances, residents are guaranteed to find something interesting to spend their time with. Meals are prepared to be both delicious, healthy, and catered to residents’ individual dietary needs and tastes, ensuring residents always have the energy to participate and engage in an active lifestyle.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 114th out of 282 homes in Missouri for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 38m per day | ▲ 36% State avg: 28m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 34m per day | ▼ 16% State avg: 41m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 19m per day | ■ Avg State avg: 2h 20m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 2h 57m per day | ▼ 3% State avg: 3h 3m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 3m per day | ▲ 69% State avg: 2m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 19m per day | ▼ 6% State avg: 20m per day · National avg: 29m per day |
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
13% fewer staff per resident than Missouri average
5% worse than Missouri average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
All 6 RN Staff are full-time employees. No contractors work on this role.
6
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hoursAssists with medical care and medications.
All 8 LPN Staff are full-time employees. No contractors work on this role.
8
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.5 hoursHelps with daily care and mobility.
All 30 CNA Staff are full-time employees. No contractors work on this role.
30
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
1,587 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 30 | 0 | 30 | 8,589 | 92 | 100% | 7.6 |
| Registered Nurse | 6 | 0 | 6 | 2,343 | 92 | 100% | 8.3 |
| Licensed Practical Nurse | 8 | 0 | 8 | 2,056 | 92 | 100% | 9.5 |
| Medication Aide/Technician | 7 | 0 | 7 | 1,864 | 89 | 97% | 7.8 |
| Nurse Practitioner | 1 | 0 | 1 | 535 | 67 | 73% | 8 |
| Other Dietary Services Staff | 2 | 0 | 2 | 524 | 61 | 66% | 6.9 |
| RN Director of Nursing | 1 | 0 | 1 | 522 | 56 | 61% | 9.3 |
| Administrator | 1 | 0 | 1 | 480 | 60 | 65% | 8 |
| Dental Services Staff | 1 | 0 | 1 | 469 | 61 | 66% | 7.7 |
| Physical Therapy Aide | 0 | 3 | 3 | 456 | 61 | 66% | 6.9 |
| Speech Language Pathologist | 0 | 1 | 1 | 448 | 58 | 63% | 7.7 |
| Physical Therapy Assistant | 0 | 2 | 2 | 287 | 61 | 66% | 4.7 |
| Respiratory Therapy Technician | 0 | 1 | 1 | 254 | 60 | 65% | 4.2 |
| Qualified Social Worker | 0 | 2 | 2 | 113 | 29 | 32% | 3.9 |
| Nurse Aide in Training | 1 | 0 | 1 | 47 | 7 | 8% | 6.8 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 18 | 3 | 3% | 5.8 |
| Medical Director | 0 | 2 | 2 | 6 | 3 | 3% | 1 |
| Therapeutic Recreation Specialist | 0 | 1 | 1 | 5 | 4 | 4% | 1.2 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
10.9
In line with Missouri averageMissouri average: 10.9
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
16.1
17% better than Missouri averageMissouri average: 19.5
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
17.7%
10% better than Missouri averageMissouri average: 19.8%
Percent of long-stay residents whose ability to move independently worsened
13.6%
34% better than Missouri averageMissouri average: 20.6%
Percent of low risk long-stay residents who lose control of their bowels or bladder
17.1%
6% better than Missouri averageMissouri average: 18.1%
Percent of long-stay residents experiencing one or more falls with major injury
8.6%
112% worse than Missouri averageMissouri average: 4.0%
Percent of long-stay high risk residents with pressure ulcers
6.0%
20% worse than Missouri averageMissouri average: 5.0%
Percent of long-stay residents with a urinary tract infection
2.9%
7% worse than Missouri averageMissouri average: 2.7%
Percent of long-stay residents who lose too much weight
8.7%
56% worse than Missouri averageMissouri average: 5.6%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Missouri averageMissouri average: 12.8%
Percent of long-stay residents who received an antipsychotic medication
29.8%
35% worse than Missouri averageMissouri average: 22.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
17% better than Missouri averageMissouri average: 85.2%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.7%
8% better than Missouri averageMissouri average: 90.9%
Number of hospitalizations per 1,000 long-stay resident days.
3.30
59% worse than Missouri averageMissouri average: 2.08
Number of outpatient emergency department visits per 1,000 long-stay resident days.
4.68
99% worse than Missouri averageMissouri average: 2.35
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
91.5%
37% better than Missouri averageMissouri average: 66.6%
Percent of short-stay residents who newly received an antipsychotic medication
2.4%
9% worse than Missouri averageMissouri average: 2.2%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
86.5%
36% better than Missouri averageMissouri average: 63.5%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
19.5%
23% better than Missouri averageMissouri average: 25.3%
Percentage of short-stay residents who had an outpatient emergency department visit.
10.7%
20% better than Missouri averageMissouri average: 13.4%
Percentage of SNF residents who experience falls with major injury during their stay.
1.3%
71% worse than Missouri averageMissouri average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
55.6%
In line with Missouri averageMissouri average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
45.5%
10% worse than Missouri averageMissouri average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
58% of new residents, usually for short-term rehab.
24% of new residents, often for short stays.
18% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
48Residents meet regularly to discuss policies, care quality, and activities
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Heritage Nursing Center from 2011–2023, based on CMS SNF Cost Reports.
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Rank #254 / 292Payroll — State benchmarkedThis home is ranked 254th out of 292 homes in Missouri. Shows total annual staff payroll benchmarked to the Missouri average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Rankings are based only on facilities in Missouri that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Rank #206 / 292Payroll % — State benchmarkedThis home is ranked 206th out of 292 homes in Missouri. Shows payroll as a percentage of revenue versus the Missouri average. Well-run Missouri facilities typically land around 60–71% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Rankings are based only on facilities in Missouri that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
Pets Allowed
Room Sizes: 206 / 248 sq. ft.
Housing Options: Private Room / Semi-Private Room
Building Type: Single-story
Transportation Services
Fitness and Recreation
Most residents typically stay for a few weeks or months before returning home or moving on.
Most new residents arrive under Medicare (58% of admissions), and a typical Medicare stay runs around 30 days.
Coverage residents most often arrive under.
Coverage residents most often leave under.
1.4 miles from city center
Estimated distance in miles from Kennett's city center to Heritage Nursing Center's address, calculated via Google Maps.
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The information below is reported by the Missouri Department of Health and Senior Services, Division of Regulation and Licensure.
| NHC Healthcare, Kennett | NH HC NC | Kennett | 170
Facility
170
MO AVG
97
Rank
#35 / 454 |
57.6%
Facility
57.6%
MO AVG
66.6%
Rank
#297 / 434 | -14% | 3.75
Facility
3.75
MO AVG
3.74
Rank
#127 / 282 | +17% | 0% | $0
Facility
$0
MO AVG
$76.9k
Rank
#1 / 289 | 11
Facility
11
MO AVG
36.5
Rank
#25 / 287 | 3.7
Facility
3.7
MO AVG
5.7
Rank
#65 / 287 | - | 92 | - |
65
Facility
65
MO AVG
45
Rank
#124 / 563 | Jessica Bader | $8.6M
Facility
$8.6M
MO AVG
$8.4M
Rank
#93 / 292 | $5.0M
Facility
$5.0M
MO AVG
$3.3M
Rank
#83 / 292 | 57.7%
Facility
57.7%
MO AVG
45.6%
Rank
#118 / 292 | 265168 | ||||
| Heritage Nursing Center | NH HC | Kennett | 72
Facility
72
MO AVG
97
Rank
#293 / 454 |
58.7%
Facility
58.7%
MO AVG
66.6%
Rank
#287 / 434 | -12% | 3.92
Facility
3.92
MO AVG
3.74
Rank
#114 / 282 | +10% | +5% | $0
Facility
$0
MO AVG
$76.9k
Rank
#1 / 289 | 10
Facility
10
MO AVG
36.5
Rank
#19 / 287 | 3.3
Facility
3.3
MO AVG
5.7
Rank
#34 / 287 | - | 49 | - |
28
Facility
28
MO AVG
45
Rank
#403 / 563 | Stephanie Tolbert | $4.1M
Facility
$4.1M
MO AVG
$8.4M
Rank
#236 / 292 | $2.0M
Facility
$2.0M
MO AVG
$3.3M
Rank
#254 / 292 | 47.7%
Facility
47.7%
MO AVG
45.6%
Rank
#206 / 292 | 265531 |
Heritage Nursing Center is located in Kennett, Missouri.
Here are the financial assistance programs available to residents in Missouri.
Heritage Nursing Center has a walk score of 28. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
Heritage Nursing Center's occupancy is 58.7%.
Heritage Nursing Center is registered as a for-profit.
Yes — there are 4 photos of Heritage Nursing Center in the photo gallery on this page.
Heritage Nursing Center is located at 1802 St Francis St, Kennett, MO 63857.
(573) 888-1044 will put you in contact with the team at Heritage Nursing Center.
Yes — Heritage Nursing Center is a CMS-certified provider of Medicare and Medicaid.
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