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East Towne
Assisted Living & Respite Care · Charlotte, NC
Staff and residents posing in the common area of the facility Residents enjoying time outdoors in wheelchairs Residents and staff enjoying a creative activity together

East Towne

Assisted Living & Respite Care · Charlotte, NC
4815 N Sharon Amity Rd, Charlotte, NC 28205 View map Calculator: See prices in your area
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Overview of East Towne

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Discover an exceptional senior living community located in the beautiful neighborhood of Charlotte, NC. The East Towne offers outstanding assisted living and respite care services for its residents. The community provides one-of-a-kind care and support among its residents catering to their individualized needs and interests. Short-term stays are also available for its residents.

Live your best life with its top-of-the-line services and amenities including delightful and health meals in restaurant-style dining, housekeeping and maintenance services, and transportation services. Take time for self-care by visiting its salon and barbershop and its beautifully created patio. Participate in a jampacked calendar of activities intended for recreation, fitness, entertainment, and engagement coordinated by a professional team. At East Towne, seniors can surely acquire a retirement worth remembering.

Facility Direct Line (704) 531-0948
Facility Direct Line (704) 531-0948
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Bed community size
120-bed community Rank #36 / 390Bed count — State benchmarkedThis home is ranked 36th out of 390 homes in North Carolina. Shows this facility's certified or reported bed count compared to other North Carolina facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in North Carolina that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
35 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 6 / 100 Rank #484 / 572Walk Score — State benchmarkedThis home is ranked 484th out of 572 homes in North Carolina. Shows how walkable this facility's neighborhood is compared to the average Walk Score across North Carolina facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in North Carolina that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate
40%
Rank #223 / 271Occupancy rate — State benchmarkedThis home is ranked 223rd out of 271 homes in North Carolina. Shows this facility's occupancy rate versus the North Carolina average, with its Statewide rank out of 271. Higher occupancy signals strong local demand and financial stability.Rankings are based only on facilities in North Carolina that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the North Carolina average: 76.4%
Occupied beds
48 / 120
Average occupied beds in North Carolina homes 85 beds

License Details

StatusActive
CountyMecklenburg
License NumberHAL-060-149

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactKeith McGahan, Registered Agent

Contact East Towne

Inspection History

In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.

Since 2016 · 10 years of data 95 deficiencies 36 inspections 1 penalty $4.0K fined 31 inspections with deficiencies

Penalties Info Civil monetary penalties issued by North Carolina regulators against this facility, including fines and total monetary penalties.

This Facility NC Average vs. NC Avg
  • Penalties Civil monetary penalties on record.
    1
    1
    — At NC avg
  • Total amount fined Total dollar amount of penalties issued.
    $4k
    $2k
    ↑ 100% higher than NC avg
Data reflects the most recent 10 years (since 2016).
  • 2023-08-14 $4,000 Paid in Full

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2016 vs. North Carolina state average
Overall vs. NC average 5 Worse Metrics worse than North Carolina average:
• Total deficiencies (107% above)
• Deficiencies per year (107% above)
• Deficiencies per inspection (18% above)
• Total inspections (71% above)
• Inspections with deficiencies (63% above) 1 Better Metrics better than North Carolina average:
• Inspection deficiency rate (4% below)
Latest Inspection April 17, 2025 Follow Up

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityNC Averagevs. NC Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 9546 This facility has 107% more total deficiencies than a typical North Carolina assisted living residence (95 vs. NC avg 46).↑ 107% worse
Deficiencies per year Info Average deficiencies per year since 2016. 9.54.6 This facility has 107% more deficiencies per year than a typical North Carolina assisted living residence (9.5 vs. NC avg 4.6).↑ 107% worse
Deficiencies per inspection Info Average deficiencies per inspection. 2.62.2 This facility has 18% more deficiencies per inspection than a typical North Carolina assisted living residence (2.6 vs. NC avg 2.2).↑ 18% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityNC Averagevs. NC Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 3621 This facility has 71% more total inspections than a typical North Carolina assisted living residence (36 vs. NC avg 21).↑ 71% worse
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 3119 This facility has 63% more inspections with deficiencies than a typical North Carolina assisted living residence (31 vs. NC avg 19).↑ 63% worse
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 86%90% This facility has 4 percentage points lower inspection deficiency rate than a typical North Carolina assisted living residence (86% vs. NC avg 90%).↓ 4% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The April 17, 2025 follow-up inspection found eight physical plant and safety deficiencies but no new complaints or immediate jeopardy.
  • The July 18, 2023 complaint investigation substantiated failure to immediately notify law enforcement and social services when a resident with a history of leaving went missing.
  • The June 22, 2023 annual inspection substantiated three deficiencies including failure to serve physician-ordered therapeutic diets correctly, posing a resident safety risk.
Show Inspection Reports

Performance summary

Key indicators of commitment to quality care and safety.

Ratings

Division Of Health Service Rating
3/4

North Carolina average: 3 stars See full North Carolina ranking

Scores

DHSR Score
103.50 / 200

Quality score (0-200). Higher scores indicate better performance in inspections and compliance.

North Carolina average: 98 See full North Carolina ranking

What does this home offer?

Building type icon
Building type icon

Building Type: Single-story

Places of interest near East Towne

Address 5.2 miles from city center Info Estimated distance in miles from Charlotte's city center to East Towne's address, calculated via Google Maps.

Calculate Travel Distance to East Towne

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Address

Compare Assisted Living around Charlotte

The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.

East Towne
AL
RC
Charlotte (Windsor Park)
120
Facility 120
NC AVG 72
Rank #36 / 390
No
6
Facility 6
NC AVG 33
Rank #484 / 572
40.0%
Facility 40.0%
NC AVG 69.9%
Rank #208 / 246
A+
103.50/200
Facility 103.50/200
NC AVG 92.2
Rank #31 / 322
36
86.1%
Facility 86.1%
NC AVG 76.2%
Rank #263 / 335
-
Charter Senior Living of Charlotte
AL
MC
RC
Charlotte (Wendover - Sedgewood)
104
Facility 104
NC AVG 72
Rank #71 / 390
Yes
22
Facility 22
NC AVG 33
Rank #360 / 572
68.3%
Facility 68.3%
NC AVG 69.9%
Rank #142 / 246
A+
90.75/200
Facility 90.75/200
NC AVG 92.2
Rank #260 / 322
34
97.1%
Facility 97.1%
NC AVG 76.2%
Rank #325 / 335
Studio / 1 Bed
Brookdale South Charlotte
AL
MC
Charlotte (Wessex Square)
82
Facility 82
NC AVG 72
Rank #145 / 390
Yes
16
Facility 16
NC AVG 33
Rank #407 / 572
74.4%
Facility 74.4%
NC AVG 69.9%
Rank #122 / 246
A+
101.50/200
Facility 101.50/200
NC AVG 92.2
Rank #103 / 322
20
80%
Facility 80%
NC AVG 76.2%
Rank #169 / 335
Private Rooms / Semi-Private Rooms
Brookdale Carriage Club Providence
AL
IL
MC
NH
Charlotte (Olde Providence North)
77
Facility 77
NC AVG 72
Rank #168 / 390
Yes
12
Facility 12
NC AVG 33
Rank #440 / 572
71.5%
Facility 71.5%
NC AVG 69.9%
Rank #135 / 246
A+
98.75/200
Facility 98.75/200
NC AVG 92.2
Rank #167 / 322
15
80%
Facility 80%
NC AVG 76.2%
Rank #169 / 335
Studio / 1 Bed / 2 Bed
Brookdale Charlotte East
AL
IL
Charlotte (Eastland - Wilora Lake)
50
Facility 50
NC AVG 72
Rank #295 / 390
Yes
24
Facility 24
NC AVG 33
Rank #349 / 572
-A+
104.50/200
Facility 104.50/200
NC AVG 92.2
Rank #20 / 322
19
73.7%
Facility 73.7%
NC AVG 76.2%
Rank #115 / 335
Studio / 1 Bed / 2 Bed
View all Nearby Homes

Financial Assistance for
Assisted Living in North Carolina

East Towne is located in Charlotte, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.

Get Financial aid guidance

Community Alternatives Program for Disabled Adults

NC Medicaid CAP/DA

Age 65+ or disabled
General North Carolina resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
NC

High demand; waitlists common in urban areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($60/day) Home modifications ($1,500 avg.)

North Carolina Senior Care Options

NC SCO (via NFCSP)

Age Caregiver of someone 60+ (or with dementia)
General North Carolina resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
NC

Limited slots; rural/urban balance.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$60/day) Short-term facility care (up to 5 days)

Program of All-Inclusive Care for the Elderly (PACE)

North Carolina PACE (e.g., PACE of the Triad)

Age 55+
General NC resident (specific counties), NFLOC, safe with PACE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
NC

Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

In-Home Aide Services

North Carolina In-Home Aide Services

Age 60+
General NC resident, unable to perform 1+ ADL, at risk of nursing home placement.
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed; need-based.
NC

Family can be aides; varies by county funding.

Benefits
Personal care (5-20 hours/week) Meal prep Respite (~5 days/year) Errands

Medicare Savings Program (MSP)

North Carolina Medicare Savings Program

Age 65+ or disabled
General NC resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
NC

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

VA Aid and Attendance (A&A) and Housebound Benefits

North Carolina VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General NC resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
NC

High veteran demand in rural/urban areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Urgent Repair Program (URP)

North Carolina Urgent Repair Program

Age 60+ prioritized
General NC resident, homeowner, low-income.
Income Limits (2025) ~$30,258/year 50% AMI, varies by county
Asset Limits Not strictly assessed; home value considered.
NC

Forgivable at $2,000/year; statewide via local partners.

Benefits
Repairs (~$8,000-$12,000 avg.) for safety (e.g., roofs, heating, accessibility)

State/County Special Assistance (SA)

North Carolina Special Assistance

Age 65+ (or disabled)
General NC resident, in licensed adult care home, low-income.
Income Limits (2025) ~$1,255/month (individual, 100% FPL); varies by facility rate.
Asset Limits $2,000 individual
NC

Covers assisted living; counties supplement state funds.

Benefits
Cash (~$1,200-$1,500/month) for room/board; Medicaid covers care services

Frequently Asked Questions about East Towne

What neighborhood is East Towne in?

East Towne is in the Windsor Park neighborhood of Charlotte.

Is East Towne in a walkable area?

East Towne has a walk score of 6. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of East Towne?

According to NC state health department records, East Towne's license number is HAL-060-149.

What is the occupancy rate at East Towne?

East Towne's occupancy is 40%.

How many beds does East Towne have?

East Towne has 120 beds.

Are there photos of East Towne?

Yes — there are 3 photos of East Towne in the photo gallery on this page.

What is the address of East Towne?

East Towne is located at 4815 N Sharon Amity Rd, Charlotte, NC 28205.

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