East Towne
Assisted Living · Charlotte, NC

Overview of East Towne

Discover an exceptional senior living community located in the beautiful neighborhood of Charlotte, NC. The East Towne offers outstanding assisted living and respite care services for its residents. The community provides one-of-a-kind care and support among its residents catering to their individualized needs and interests. Short-term stays are also available for its residents.

Live your best life with its top-of-the-line services and amenities including delightful and health meals in restaurant-style dining, housekeeping and maintenance services, and transportation services. Take time for self-care by visiting its salon and barbershop and its beautifully created patio. Participate in a jampacked calendar of activities intended for recreation, fitness, entertainment, and engagement coordinated by a professional team. At East Towne, seniors can surely acquire a retirement worth remembering.

(704) 531-0948

Types of Care at East Towne

Assisted Living
Bed community size
120-bed community Rank #47 / 397Bed count — State benchmarkedThis home is ranked 47th out of 397 homes in North Carolina. Shows this facility's certified or reported bed count compared to other North Carolina SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
35 years in operation Rank #37 / 98Years in operation — State benchmarkedThis home is ranked 37th out of 98 homes in North Carolina. Shows how long this facility has been in operation compared to other North Carolina SNFs. Longer operating histories may benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 6 / 100 Rank #485 / 572Walk Score — State benchmarkedThis home is ranked 485th out of 572 homes in North Carolina. Shows how walkable this facility's neighborhood is compared to the average Walk Score across North Carolina SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate
40%
Rank #216 / 264Occupancy rate — State benchmarkedThis home is ranked 216th out of 264 homes in North Carolina. Shows this facility's occupancy rate versus the North Carolina average, with its Statewide rank out of 264. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the North Carolina average: 76.4%
Occupied beds
48 / 120
Average residents per home in North Carolina 85 per day

License Details

StatusActive
CountyMecklenburg
License NumberHAL-060-149

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactKeith McGahan, Registered Agent

Contact East Towne

Inspection History

In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.

  • 2023-08-14 $4,000 Paid in Full

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2016 vs. North Carolina state average
Overall vs. NC average 5 Worse Metrics worse than North Carolina average:
• Total deficiencies (107% above)
• Deficiencies per year (107% above)
• Deficiencies per inspection (18% above)
• Total inspections (71% above)
• Inspections with deficiencies (63% above)
1 Better Metrics better than North Carolina average:
• Inspection deficiency rate (4% below)
Latest Inspection April 17, 2025 Follow Up

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityNC Averagevs. NC Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 9546 This facility has 107% more total deficiencies than a typical North Carolina assisted living residence (95 vs. NC avg 46).↑ 107% worse
Deficiencies per year Info Average deficiencies per year since 2016. 9.54.6 This facility has 107% more deficiencies per year than a typical North Carolina assisted living residence (9.5 vs. NC avg 4.6).↑ 107% worse
Deficiencies per inspection Info Average deficiencies per inspection. 2.62.2 This facility has 18% more deficiencies per inspection than a typical North Carolina assisted living residence (2.6 vs. NC avg 2.2).↑ 18% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityNC Averagevs. NC Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 3621 This facility has 71% more total inspections than a typical North Carolina assisted living residence (36 vs. NC avg 21).↑ 71% worse
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 3119 This facility has 63% more inspections with deficiencies than a typical North Carolina assisted living residence (31 vs. NC avg 19).↑ 63% worse
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 86%90% This facility has 4 percentage points lower inspection deficiency rate than a typical North Carolina assisted living residence (86% vs. NC avg 90%).↓ 4% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on April 17, 2025, found multiple deficiencies related to fire safety, emergency lighting, door hardware, electrical hazards, and ventilation systems. Earlier inspections showed a pattern of issues including medication administration errors, failure to respond promptly to emergencies, inadequate resident care, and physical plant deficiencies such as plumbing and fire safety concerns. Complaint investigations substantiated failures in timely notification to authorities and gaps in emergency response, but fines or license suspensions were not listed in the available reports. The main themes across reports involved resident care coordination, emergency response, medication management, and ongoing physical plant and safety maintenance problems. While some follow-up inspections noted attempts at correction, recent findings indicate persistent challenges with facility safety and compliance.

Read the full inspection reports for this facility, including detailed findings and corrective actions.

Show Inspection Reports

Performance summary

Key indicators of commitment to quality care and safety.

Ratings

Division Of Health Service Rating
3/4

North Carolina average: 3 stars See full North Carolina ranking

Scores

DHSR Score
103.50 / 200

Quality score (0-200). Higher scores indicate better performance in inspections and compliance.

North Carolina average: 98 See full North Carolina ranking

What does this home offer?

Building type icon
Building type icon

Building Type: Single-story

Places of interest near East Towne

Address 6.4 miles from city center Info Estimated distance in miles from Charlotte's city center to East Towne's address, calculated via Google Maps.

Calculate Travel Distance to East Towne

Add your location

Address

Financial Assistance for
Assisted Living in North Carolina

East Towne is located in Charlotte, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.

Get Financial aid guidance

Community Alternatives Program for Disabled Adults

NC Medicaid CAP/DA

Age 65+ or disabled
General North Carolina resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
NC

High demand; waitlists common in urban areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($60/day) Home modifications ($1,500 avg.)

North Carolina Senior Care Options

NC SCO (via NFCSP)

Age Caregiver of someone 60+ (or with dementia)
General North Carolina resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
NC

Limited slots; rural/urban balance.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$60/day) Short-term facility care (up to 5 days)

Program of All-Inclusive Care for the Elderly (PACE)

North Carolina PACE (e.g., PACE of the Triad)

Age 55+
General NC resident (specific counties), NFLOC, safe with PACE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
NC

Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

In-Home Aide Services

North Carolina In-Home Aide Services

Age 60+
General NC resident, unable to perform 1+ ADL, at risk of nursing home placement.
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed; need-based.
NC

Family can be aides; varies by county funding.

Benefits
Personal care (5-20 hours/week) Meal prep Respite (~5 days/year) Errands

Medicare Savings Program (MSP)

North Carolina Medicare Savings Program

Age 65+ or disabled
General NC resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
NC

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

VA Aid and Attendance (A&A) and Housebound Benefits

North Carolina VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General NC resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
NC

High veteran demand in rural/urban areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Urgent Repair Program (URP)

North Carolina Urgent Repair Program

Age 60+ prioritized
General NC resident, homeowner, low-income.
Income Limits (2025) ~$30,258/year 50% AMI, varies by county
Asset Limits Not strictly assessed; home value considered.
NC

Forgivable at $2,000/year; statewide via local partners.

Benefits
Repairs (~$8,000-$12,000 avg.) for safety (e.g., roofs, heating, accessibility)

State/County Special Assistance (SA)

North Carolina Special Assistance

Age 65+ (or disabled)
General NC resident, in licensed adult care home, low-income.
Income Limits (2025) ~$1,255/month (individual, 100% FPL); varies by facility rate.
Asset Limits $2,000 individual
NC

Covers assisted living; counties supplement state funds.

Benefits
Cash (~$1,200-$1,500/month) for room/board; Medicaid covers care services

Compare Assisted Living around Charlotte

The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.

Filter by care type
Brighton Gardens of Charlotte
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Charlotte (Closeburn - Glenkirk)125Yes 66 33.6% -83.75/2002479.2%-
Waltonwood Cotswold
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Charlotte (Sherwood Forest)125Yes 18 --107.00/2001566.7%Studio / 1 Bed / 2 Bed
East Towne
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Charlotte (Windsor Park)120No 6 40.0% A+103.50/2003686.1%-
Sunrise on Providence
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Charlotte (Olde Providence North)95Yes 15 70.5% -90.00/2002382.6%Studio / Companion Suite / 1 Bed
Navion of Shelby
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Shelby (Valleyhall)60Yes 19 --103.50/2002070%-

Frequently Asked Questions about East Towne

What neighborhood is East Towne in?

East Towne is in the Windsor Park neighborhood of Charlotte.

Is East Towne in a walkable area?

East Towne has a walk score of 6. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of East Towne?

According to NC state health department records, East Towne's license number is HAL-060-149.

What is the occupancy rate at East Towne?

East Towne's occupancy is 40%.

How many beds does East Towne have?

East Towne has 120 beds.

What is the address of East Towne?

East Towne is located at 4815 N Sharon Amity Rd, Charlotte, NC 28205, United States.

What is the phone number of East Towne?

(704) 531-0948 will put you in contact with the team at East Towne.

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Explore Open Rooms
1 Contact details
2 What type of senior care service are you looking for?
3 What budget do you have in mind for senior care?
4 How soon do you need to find care?
5 Additional details

Thank you for your interest!

Our team will be in touch shortly to help with next steps.