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East Towne
Assisted Living & Respite Care · Charlotte, NC
Staff and residents posing in the common area of the facility Residents enjoying time outdoors in wheelchairs Residents and staff enjoying a creative activity together

East Towne

Assisted Living & Respite Care · Charlotte, NC
4815 N Sharon Amity Rd, Charlotte, NC 28205 View map Calculator: See prices in your area
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Overview of East Towne

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Discover an exceptional senior living community located in the beautiful neighborhood of Charlotte, NC. The East Towne offers outstanding assisted living and respite care services for its residents. The community provides one-of-a-kind care and support among its residents catering to their individualized needs and interests. Short-term stays are also available for its residents.

Live your best life with its top-of-the-line services and amenities including delightful and health meals in restaurant-style dining, housekeeping and maintenance services, and transportation services. Take time for self-care by visiting its salon and barbershop and its beautifully created patio. Participate in a jampacked calendar of activities intended for recreation, fitness, entertainment, and engagement coordinated by a professional team. At East Towne, seniors can surely acquire a retirement worth remembering.

Facility Direct Line (704) 531-0948
Facility Direct Line (704) 531-0948
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By The Numbers

Community insights.

Bed count Info A larger shared setting that may offer more common spaces and organized community services. 120 Rank #35 / 387Bed count — State benchmarkedThis home is ranked 35th out of 387 homes we track in North Carolina for bed count. Shows this facility's certified or reported bed count compared to other North Carolina facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in North Carolina that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Medium-capacity home · Offers a balance of services and community atmosphere.

Years of operating Info A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
35 years
Walk Score Info Car-dependent. Most errands require a car, with limited nearby walkable options. Rank #484 / 536Walk Score — State benchmarkedThis home is ranked 484th out of 536 homes we track in North Carolina for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across North Carolina facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in North Carolina that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
6 / 100
Occupancy rate Info Occupancy lower than 85% suggests more openings may be available. Rank #193 / 232Occupancy rate — State benchmarkedThis home is ranked 193rd out of 232 homes we track in North Carolina for occupancy. Shows this facility's occupancy rate versus the North Carolina average, with its Statewide rank out of 232. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in North Carolina that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
40% This home usually has availability
Lower than the North Carolina average: 76.4%
Occupied beds
48 / 120
BBB Rating Info An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
A+ Not Accredited
How BBB ratings work

About this community

License Details

StatusActive
CountyMecklenburg
License NumberHAL-060-149

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactKeith McGahan, Registered Agent (per state records, record updated Jul 2026)

Contact East Towne

Inspection History

In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.

Since 2016 · 10 years of data These figures come from state-published and/or federal inspection records. The period covered can vary depending on document availability. 95 deficiencies 14 inspections 1 penalty $4.0K fined 31 inspections with deficiencies

Penalties Info Civil monetary penalties issued by North Carolina regulators against this facility, including fines and total monetary penalties.

This Facility NC Average vs. NC Avg
  • Penalties Civil monetary penalties on record.
    1
    —
    —
  • Total amount fined Total dollar amount of penalties issued.
    $4k
    —
    —
Data reflects the most recent 10 years (since 2016).
  • 2023-08-14 $4,000 Paid in Full

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2016 vs. North Carolina state average
Overall vs. NC average 3 Worse Metrics worse than North Carolina average:
• Total deficiencies (107% above)
• Deficiencies per inspection (36% above)
• Inspection deficiency rate (9% above) 1 Better Metrics better than North Carolina average:
• Inspections with deficiencies (26% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityNC Averagevs. NC Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 9546 This facility has 107% more total deficiencies than a typical North Carolina assisted living residence (95 vs. NC avg 46).↑ 107% worse
Deficiencies per inspection Info Average deficiencies per inspection. 6.85.01 This facility has 36% more deficiencies per inspection than a typical North Carolina assisted living residence (6.8 vs. NC avg 5.01).↑ 36% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityNC Averagevs. NC Avg
Total inspections Info Combined count of all inspections conducted at this facility. 1421 This facility has had 33% fewer total inspections than the North Carolina average (14 vs. NC avg 21). More inspections can mean more regulatory scrutiny rather than worse care.↓ 33% fewer
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 1419 This facility has 26% fewer inspections with deficiencies than a typical North Carolina assisted living residence (14 vs. NC avg 19).↓ 26% better
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 100%92% This facility has 8 percentage points higher inspection deficiency rate than a typical North Carolina assisted living residence (100% vs. NC avg 92%).↑ 8% worse
Show Inspection Reports

Performance summary

Key indicators of commitment to quality care and safety.

Ratings

Division Of Health Service Rating
3/4

North Carolina average: 3 stars See full North Carolina ranking

Scores

DHSR Score
103.50 / 200

Quality score (0-200). Higher scores indicate better performance in inspections and compliance.

North Carolina average: 98 See full North Carolina ranking

What does this home offer?

Pets allowed icon
Pets allowed icon

No pets allowed

Building type icon
Building type icon

Building Type: Single-story

Places of interest near East Towne

Address 5.2 miles from city center Info Estimated distance in miles from Charlotte's city center to East Towne's address, calculated via Google Maps.

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Compare Assisted Living around Charlotte

Info below is compiled from the NC Dept. of Health & Human Services (NCDHHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
NC DHSR Star Rating (0–4 stars). Issued by North Carolina's Division of Health Service Regulation based on annual facility inspections. Stars reflect overall compliance with state health and safety rules - 4 stars requires scores of 100+ on two consecutive annual inspections. Ratings can change between inspections if new violations or licensure actions occur.
DHSR Quality Score (/200). Each annual inspection starts at a base of 100 points. Facilities earn demerit points for violations and citations, and merit points for correcting issues, maintaining resident/family councils, sprinkler systems, and other quality programs. The "/200" display reflects the two most recent annual inspections combined - giving a longer-term view of compliance trends rather than a single snapshot.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Share of inspections that resulted in deficiencies, expressed as a percentage of total inspections in the window.
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
East Towne
AL
RC
Charlotte (Windsor Park)
120
Facility 120
NC AVG 72
Rank #35 / 387
No
6
Facility 6
NC AVG 36
Rank #484 / 536
40.0%
Facility 40.0%
NC AVG 70.6%
Rank #193 / 232
A+
103.50/200
Facility 103.50/200
NC AVG 92.2
Rank #31 / 321
14
100%
Facility 100%
NC AVG 91.8%
Rank #138 / 333
-
Terrabella Lake Norman
AL
IL
MC
Mooresville
120
Facility 120
NC AVG 72
Rank #35 / 387
Yes
46
Facility 46
NC AVG 36
Rank #186 / 536
100.0%
Facility 100.0%
NC AVG 70.6%
Rank #1 / 232
C+
96.00/200
Facility 96.00/200
NC AVG 92.2
Rank #205 / 321
13
92%
Facility 92%
NC AVG 91.8%
Rank #97 / 333
Suite / 1 Bed / 2 Bed
Brookdale South Charlotte
AL
MC
Charlotte (Wessex Square)
82
Facility 82
NC AVG 72
Rank #142 / 387
Yes
16
Facility 16
NC AVG 36
Rank #407 / 536
74.4%
Facility 74.4%
NC AVG 70.6%
Rank #124 / 232
A+
101.50/200
Facility 101.50/200
NC AVG 92.2
Rank #103 / 321
7
86%
Facility 86%
NC AVG 91.8%
Rank #53 / 333
Private Rooms / Semi-Private Rooms
Terrabella Little Avenue
AL
MC
Charlotte (Carmel)
62
Facility 62
NC AVG 72
Rank #222 / 387
Yes
72
Facility 72
NC AVG 36
Rank #24 / 536
98.4%
Facility 98.4%
NC AVG 70.6%
Rank #33 / 232
-
88.50/200
Facility 88.50/200
NC AVG 92.2
Rank #270 / 321
13
100%
Facility 100%
NC AVG 91.8%
Rank #138 / 333
Suite
Merrywood on Park
AL
IL
NH
Charlotte (Ashbrook - Clawson Village)
20
Facility 20
NC AVG 72
Rank #331 / 387
Yes
57
Facility 57
NC AVG 36
Rank #101 / 536
80.0%
Facility 80.0%
NC AVG 70.6%
Rank #99 / 232
A+
97.00/200
Facility 97.00/200
NC AVG 92.2
Rank #189 / 321
10
100%
Facility 100%
NC AVG 91.8%
Rank #138 / 333
Studio / 1 Bed / 2 Bed
View all Nearby Homes

Financial Assistance for
Assisted Living in North Carolina

East Towne is located in Charlotte, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.

Get Financial aid guidance

Community Alternatives Program for Disabled Adults

NC Medicaid CAP/DA

Age 65+ or disabled
General North Carolina resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
NC

High demand; waitlists common in urban areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($60/day) Home modifications ($1,500 avg.)

North Carolina Senior Care Options

NC SCO (via NFCSP)

Age Caregiver of someone 60+ (or with dementia)
General North Carolina resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
NC

Limited slots; rural/urban balance.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$60/day) Short-term facility care (up to 5 days)

Program of All-Inclusive Care for the Elderly (PACE)

North Carolina PACE (e.g., PACE of the Triad)

Age 55+
General NC resident (specific counties), NFLOC, safe with PACE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
NC

Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

In-Home Aide Services

North Carolina In-Home Aide Services

Age 60+
General NC resident, unable to perform 1+ ADL, at risk of nursing home placement.
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed; need-based.
NC

Family can be aides; varies by county funding.

Benefits
Personal care (5-20 hours/week) Meal prep Respite (~5 days/year) Errands

Medicare Savings Program (MSP)

North Carolina Medicare Savings Program

Age 65+ or disabled
General NC resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
NC

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

VA Aid and Attendance (A&A) and Housebound Benefits

North Carolina VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General NC resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
NC

High veteran demand in rural/urban areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Urgent Repair Program (URP)

North Carolina Urgent Repair Program

Age 60+ prioritized
General NC resident, homeowner, low-income.
Income Limits (2025) ~$30,258/year 50% AMI, varies by county
Asset Limits Not strictly assessed; home value considered.
NC

Forgivable at $2,000/year; statewide via local partners.

Benefits
Repairs (~$8,000-$12,000 avg.) for safety (e.g., roofs, heating, accessibility)

State/County Special Assistance (SA)

North Carolina Special Assistance

Age 65+ (or disabled)
General NC resident, in licensed adult care home, low-income.
Income Limits (2025) ~$1,255/month (individual, 100% FPL); varies by facility rate.
Asset Limits $2,000 individual
NC

Covers assisted living; counties supplement state funds.

Benefits
Cash (~$1,200-$1,500/month) for room/board; Medicaid covers care services

Frequently Asked Questions about East Towne

What neighborhood is East Towne in?

East Towne is in the Windsor Park neighborhood of Charlotte.

Is East Towne in a walkable area?

East Towne has a walk score of 6. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of East Towne?

According to NC state health department records, East Towne's license number is HAL-060-149.

What is the occupancy rate at East Towne?

East Towne's occupancy is 40%.

How long has East Towne been in business?

East Towne has been operating for approximately 35 years, based on available licensing and registration records.

Are pets allowed at East Towne?

No, East Towne has a no-pet policy.

How many beds does East Towne have?

East Towne has 120 beds.

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