Northshore Heights
Assisted Living & Memory Care · Knoxville, TN

Northshore Heights

Assisted Living & Memory Care · Knoxville, TN

Overview of Northshore Heights

Settled in the beautiful setting of South Northshore Drive, Knoxville, TN is the renowned senior living community of Northshore Heights offering assisted living and memory care. The community promises a relaxing and safe retirement by featuring several options for a comfortable and well-designed residence including various studios, private and companion suites, and one-bedroom deluxe. Moreover, Northshore Heights offers different levels of care based on seniors’ needs and preferences.

The community provides a haven for couples to live their retirement together while receiving the care and assistance that matches their needs. Stay happy and immersed in your surroundings with a jam-packed calendar of fun activities and engaging programs. Eat well and feel your best with healthy and tasty meals to meet dietary needs and preferences. Northshore Heights is ideal for seniors and their partners seeking to live every moment of their best years without worries.

By The Numbers

Community insights.

Bed count Info A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions. 74 Rank #114 / 257Bed count — State benchmarked This assisted living community is ranked 114th out of 257 assisted living communities we track in Tennessee for bed count. Shows this facility's certified or reported bed count compared to other Tennessee facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Tennessee that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.

Smaller home · May offer a more intimate, personalized care environment.

Walk Score Info Car-dependent. Most errands require a car, with limited nearby walkable options. Rank #248 / 276Walk Score — State benchmarked This assisted living community is ranked 248th out of 276 assisted living communities we track in Tennessee for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Tennessee facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Tennessee that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.
6 / 100
Occupancy rate Info Occupancy lower than 85% suggests more openings may be available. Rank #57 / 138Occupancy rate — State benchmarked This assisted living community is ranked 57th out of 138 assisted living communities we track in Tennessee for occupancy. Shows this facility's occupancy rate versus the Tennessee average, with its Statewide rank out of 138. Higher occupancy signals strong local demand and financial stability. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Tennessee that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.
82.4% This home usually has availability

Based on 61 residents and 74 beds. Source: state licensing agency resident count

Higher than the Tennessee average: 74.5%

About This Community

License Details

Facility TypeAssisted Care Living Facility
CountyKnox
License Number00000467

Ownership & Operating Entity

Northshore Heights is legally operated by Northshore Heights, LLC, and administered by Carrie Catherwood.

Staffing & Medical

3 services
Oxygen Management
Nebulizer Treatments
Insulin Injections

Additional Services

5 services
Specialized Diet Options
Housekeeping
Laundry & Linen
Maintenance
TransportationListed as: Scheduled transportation

Additional Policies & Features

Pets not allowed

Amenities & Lifestyle

Beauty Salon
Patio
Fireplace
Wi-Fi
Library
Multipurpose Room
Activities
Sit & Fit Fitness Classes with Ut Home Health
Community Outings (Off-Campus)
Live Music
Movie & Mingle
Bingo
Singing
Trivia
Puzzles
Dominoes
Exercise Classes
Chair Dancercise
Gentle Stretch
Walking Club
Music Therapy
Arts & Crafts
Brain Teasers

Faith & Spiritual Life

Faith Services and Devotionals

Room Accommodations

Building Type3-story
Studio Floor plans as listed by the community: Small Studio · Large Studio · Deluxe Studio · Premium Suite Deluxe Floor plans: Small, Large, Deluxe, Premium Suite Deluxe
1 Bedroom Floor plans as listed by the community: 1 Bedroom Deluxe · Premium Suite Floor plans: Deluxe, Premium Suite
Private Room
Semi-Private / Shared Room

Contact Northshore Heights

Inspection History

In Tennessee, the Department of Health, Division of Health Care Facilities performs unannounced inspections and investigations to ensure facilities provide high-quality resident care.

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Tennessee state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. TN average 0 Worse No metrics in this bucket. 1 At Avg Metrics at Tennessee average:
• Total citations (at TN avg)
0 Better No metrics in this bucket.

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityTN Averagevs. TN Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 22.0 This facility has total citations in line with the Tennessee average (2 vs. TN avg 2).— At avg

Residents information

Stay stats

Average length of stay
716 days
Total residents
82
Total admissions (2024)
24
Total discharges (2024)
28

Discharges

  • To Private Residence or Home 2
  • To Nursing Home 4

Demographics

GENDER

  • Female Residents 65.9%
  • Male Residents 34.1%

AGE DISTRIBUTION

  • 65-69 2.4%
  • 70-74 3.7%
  • 75-79 11%
  • 80-84 18.3%
  • 85-89 35.4%
  • 90 or more 29.3%

ETHNICITY

  • Black Residents 1.2%
  • White Residents 97.6%
  • Total Other Race Residents 1.2%

Places of interest near Northshore Heights

Address 9.0 miles from city center Info Estimated distance in miles from Knoxville's city center to Northshore Heights's address, calculated via Google Maps.

Calculate Travel Distance to Northshore Heights

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Address

Compare Assisted Living around Knoxville

Info below is compiled from the TN Dept. of Health (TDH), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
Number of years the company has been in operation.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
Typical or reported average length of stay for residents, when the state publishes this aggregate figure.
Percentage of residents reported as male in state demographics, shown as a whole-number percent.
Percentage of residents reported as female in state demographics, shown as a whole-number percent.
Knoxville Landing
AL
IL
MC
Knoxville
102
Facility 102
TN AVG 77
Rank #50 / 257
Yes
13
Facility 13
TN AVG 32
Rank #223 / 276
Studio / 1 Bed
27
Facility 27
TN AVG 23
Rank #84 / 227
78.4%
Facility 78.4%
TN AVG 74.5%
Rank #69 / 138
-Michele BlankenshipWillow Ridge Senior Living - Knoxville L
623 days
Facility 623 days
TN AVG 461
Rank #46 / 170
11733.3%66.7%0%0.9%3.4%8.5%12.8%18.8%25.6%29.9%1.7%97.4%0.9%
Oakwood Senior Living
AL
MC
Knoxville (Oakwood)
74
Facility 74
TN AVG 77
Rank #114 / 257
Yes
51
Facility 51
TN AVG 32
Rank #44 / 276
Private / Companion Suites
11
Facility 11
TN AVG 23
Rank #181 / 227
68.9%
Facility 68.9%
TN AVG 74.5%
Rank #92 / 138
A+Vicki Jo DaughteryOakwood Properties LLC
493 days
Facility 493 days
TN AVG 461
Rank #79 / 170
8742.5%57.5%1.1%3.4%0%4.6%16.1%29.9%20.7%24.1%4.6%95.4%-
Arbor Terrace of Knoxville
AL
MC
Knoxville (Cedar Bluff)
99
Facility 99
TN AVG 77
Rank #58 / 257
Yes
48
Facility 48
TN AVG 32
Rank #67 / 276
1 Bed
28
Facility 28
TN AVG 23
Rank #45 / 227
--Kelli JohnsonArhc Atknotn01 Trs, LLC
427 days
Facility 427 days
TN AVG 461
Rank #91 / 170
8830.7%69.3%0%1.1%3.4%11.4%6.8%17%25%35.2%1.1%97.7%1.1%
Rain Forest Landings
AL
MC
RC
Knoxville (Truewood By Merrill)
62
Facility 62
TN AVG 77
Rank #151 / 257
No
18
Facility 18
TN AVG 32
Rank #197 / 276
Suite
14
Facility 14
TN AVG 23
Rank #169 / 227
95.2%
Facility 95.2%
TN AVG 74.5%
Rank #14 / 138
-Nicole MccroryLandings Operator, LLC
327 days
Facility 327 days
TN AVG 461
Rank #118 / 170
5930.5%69.5%1.7%0%3.4%6.8%13.6%23.7%23.7%27.1%5.1%93.2%1.7%
Northshore Heights
AL
MC
Knoxville (Rocky Hill Center)
74
Facility 74
TN AVG 77
Rank #114 / 257
No
6
Facility 6
TN AVG 32
Rank #248 / 276
Studio / 1 Bed-
82.4%
Facility 82.4%
TN AVG 74.5%
Rank #57 / 138
-Carrie CatherwoodNorthshore Heights, LLC
716 days
Facility 716 days
TN AVG 461
Rank #21 / 170
8234.1%65.9%0%0%2.4%3.7%11%18.3%35.4%29.3%1.2%97.6%1.2%

Rank badges are statewide and care-type specific: each assisted living community is ranked against every other TN assisted living community we track that reports that metric, not just the 5 on this page. See how we rank facilities

Financial assistance

Programs that may help with care and living costs in Tennessee

Northshore Heights is in Knoxville, Tennessee. These programs may support different care settings or living expenses. A listing does not confirm this community participates; our concierge team can help confirm.

Get financial aid guidance
Long-term care coverage

CHOICES Program

TN Medicaid CHOICES

Income limit
Must receive SSI or meet Medicaid Long-Term Services and Supports financial eligibility.

Eligibility

General
CHOICES home/community groups serve adults age 65 or older and adults age 21 or older with physical disabilities; financial and medical eligibility required; Group 2 requires nursing-home level of care; Group 3 serves qualifying people at risk.
TN specifics
Benefits depend on CHOICES group and an authorized assessment.

What it provides

  • Long-term services and supports in an authorized home/community setting or nursing facility; care-plan services vary by group and need.
Cash support · veterans

VA Aid and Attendance (A&A) and Housebound Benefits

Tennessee VA Aid and Attendance/Housebound

Who it is for
Veterans or survivors with VA pension eligibility and an Aid and Attendance or Housebound medical need
Income limit
Countable income must be below the applicable Maximum Annual Pension Rate (MAPR); the rate depends on dependents and benefit category; Qualifying unreimbursed medical expenses may reduce countable income.
Asset limit
VA pension net-worth limit is $163,699 from December 1 2025 through November 30 2026; net worth includes countable assets and annual income under VA rules.

Eligibility

General
Additional pension benefits for qualifying Veterans or survivors who satisfy VA pension eligibility and the medical requirements for Aid and Attendance or Housebound status; being an older veteran or spouse alone does not qualify.
TN specifics
This is a federal VA benefit rather than a state-specific grant; Aid and Attendance and Housebound benefits cannot be received together.

What it provides

  • Increased monthly VA pension based on the applicable MAPR less countable income.
In-home support

Tennessee Options for Community Living

TN Options

Income limit
No income eligibility requirement; an income-based sliding fee scale applies.

Eligibility

General
Tennessee resident age 18 or older with qualifying physical or cognitive disability and assessed ADL/IADL limitations; the state page excludes intellectual disability from OPTIONS.
TN specifics
State-funded OPTIONS is administered through local Area Agencies on Aging and Disability; services depend on availability and need.

What it provides

  • Homemaker personal care and home-delivered meals; other local services vary.
Caregiver support

Family Caregiver Support Program (FCSP)

Tennessee Family Caregiver Support Program

Who it is for
Family or informal caregivers of an adult 60+ or of someone of any age with dementia
Income limit
Federal program prioritizes greatest economic and social need.

Eligibility

General
Caregivers of adults age 60 or older or adults with Alzheimer disease or related disorder; qualifying grandparent or relative caregivers age 55 or older caring for a minor child are also included.
TN specifics
Administered through Area Agencies on Aging and Disability; service availability varies by area.

What it provides

  • Counseling support groups caregiver training respite personal care homemaker services and adult day care subject to local availability.
Medicare costs

Medicare Savings Program (MSP)

Tennessee Medicare Savings Program

Who it is for
Medicare beneficiaries with limited income who need help with premiums or cost sharing

Eligibility

General
Medicare beneficiary meeting Tennessee rules for the applicable Medicare Savings Program.
TN specifics
QMB provides Medicare premium and cost-sharing assistance; SLMB and QI provide Part B premium assistance.

What it provides

  • Assistance is tier-specific; QMB may pay Medicare premiums deductibles and coinsurance while SLMB and QI pay Part B premiums.
Energy assistance

Low-Income Home Energy Assistance Program (LIHEAP)

Tennessee LIHEAP

Who it is for
Income-eligible households responsible for home heating or energy costs
Income limit
60% of state median income by household size under the applicable program-year matrix.

Eligibility

General
Low-income Tennessee household that meets program and local documentation requirements.
TN specifics
THDA publishes separate 2026 and 2027 income matrices and policy manuals; benefits depend on available local funding.

What it provides

  • Home-energy and crisis assistance based on the applicable program-year matrix.
Food assistance

Tennessee Aging Nutrition Program

Tennessee Aging Nutrition Program

Income limit
OAA-funded nutrition services are not means-tested; meals may be provided at no cost and voluntary donations are welcomed.
Asset limit
OAA nutrition eligibility has no asset test; home-delivered service need and local assessment still apply.

Eligibility

General
Congregate meals serve adults age 60 or older and their spouses; home-delivered meals require a local AAAD intake assessment of need.
TN specifics
State describes more than 150 congregate locations and home-delivered services in all 95 counties; meal days and availability vary by provider.

What it provides

  • Congregate or qualifying home-delivered meals plus socialization nutrition education and counseling.
Homeowner tax relief

Property Tax Relief Program

Tennessee Property Tax Relief Program

Income limit
2026 relief · For elderly and disabled homeowner categories maximum combined 2025 income is $38,470 from applicant spouse co-owner and resident remainder; veteran categories have separate rules.

Eligibility

General
Qualifying low-income elderly or disabled homeowners and eligible disabled veteran homeowners or surviving spouses; this property-tax relief is not a renter rebate.
TN specifics
Apply after receiving the 2026 property-tax bill; application and payment deadline is 35 days after the delinquency date. Relief is reimbursement rather than an exemption.

What it provides

  • Reimbursement varies with property assessment local tax rate and appraisal ratio.
Know before you visit

Frequently Asked Questions about Northshore Heights

Quick answers from public records and the community's own listing.
01 What neighborhood is Northshore Heights in?
Northshore Heights is in the Rocky Hill Center neighborhood of Knoxville.
02 Is Northshore Heights in a walkable area?
Northshore Heights has a walk score of 6. Car-dependent. Most errands require a car, with limited nearby walkable options.
03 What is the license number of Northshore Heights?
According to TN state health department records, Northshore Heights's license number is 00000467.
04 What is the occupancy rate at Northshore Heights?
Northshore Heights's occupancy is 82.4%.
05 Are pets allowed at Northshore Heights?
No, Northshore Heights has a no-pet policy.
06 Who is the administrator of Northshore Heights?
Carrie Catherwood is the administrator of Northshore Heights.
07 How many beds does Northshore Heights have?
Northshore Heights has 74 beds.