Northshore Heights
Assisted Living & Memory Care · Knoxville, TN

Northshore Heights

Assisted Living & Memory Care · Knoxville, TN

Overview of Northshore Heights

Settled in the beautiful setting of South Northshore Drive, Knoxville, TN is the renowned senior living community of Northshore Heights offering assisted living and memory care. The community promises a relaxing and safe retirement by featuring several options for a comfortable and well-designed residence including various studios, private and companion suites, and one-bedroom deluxe. Moreover, Northshore Heights offers different levels of care based on seniors’ needs and preferences.

The community provides a haven for couples to live their retirement together while receiving the care and assistance that matches their needs. Stay happy and immersed in your surroundings with a jam-packed calendar of fun activities and engaging programs. Eat well and feel your best with healthy and tasty meals to meet dietary needs and preferences. Northshore Heights is ideal for seniors and their partners seeking to live every moment of their best years without worries.

Bed community size
74-bed community Rank #230 / 425Bed count — State benchmarkedThis home is ranked 230th out of 425 homes in Tennessee for bed count. Shows this facility's certified or reported bed count compared to other Tennessee facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Tennessee that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score
Walk Score: 6 / 100 Rank #476 / 551Walk Score — State benchmarkedThis home is ranked 476th out of 551 homes in Tennessee for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Tennessee facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Tennessee that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Occupancy

Occupancy rate
82%
Rank #91 / 272Occupancy rate — State benchmarkedThis home is ranked 91st out of 272 homes in Tennessee for occupancy. Shows this facility's occupancy rate versus the Tennessee average, with its Statewide rank out of 272. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Tennessee that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the Tennessee average: 71.6%
Occupied beds
61 / 74
Average occupied beds in Tennessee homes 82 beds

License Details

Facility TypeAssisted Care Living Facility
CountyKnox
License Number00000467

Ownership & Operating Entity

Northshore Heights is legally operated by Northshore Heights, LLC, and administered by Carrie Catherwood.

Contact Northshore Heights

Inspection History

In Tennessee, the Department of Health, Division of Health Care Facilities performs unannounced inspections and investigations to ensure facilities provide high-quality resident care.

Since 2018 · 8 years of data 5 citations 2 inspections

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Tennessee state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2018 vs. Tennessee state average
Overall vs. TN average 2 Worse Metrics worse than Tennessee average:
• Total citations (25% above)
• Citations per inspection (25% above)
0 Better No metrics in this bucket.

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityTN Averagevs. TN Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 54 This facility has 25% more total citations than a typical Tennessee assisted living residence (5 vs. TN avg 4).↑ 25% worse
Citations per inspection Info Average citations per inspection. 2.52 This facility has 25% more citations per inspection than a typical Tennessee assisted living residence (2.5 vs. TN avg 2).↑ 25% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityTN Averagevs. TN Avg
Total inspections Info Combined count of all inspections conducted at this facility. 22 This facility has total inspections in line with the Tennessee average (2 vs. TN avg 2).— At avg

Residents information

Stay stats

Average length of stay
716 days
Total residents
82
Total admissions (2024)
24
Total discharges (2024)
28

Discharges

  • To Private Residence or Home 2
  • To Nursing Home 4

Demographics

GENDER

  • Female Residents 65.9%
  • Male Residents 34.1%

AGE DISTRIBUTION

  • 65-69 2.4%
  • 70-74 3.7%
  • 75-79 11%
  • 80-84 18.3%
  • 85-89 35.4%
  • 90 or more 29.3%

ETHNICITY

  • Black Residents 1.2%
  • White Residents 97.6%
  • Total Other Race Residents 1.2%

What does this home offer?

Pets allowed icon
Pets allowed icon

No pets allowed

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed

Building type icon
Building type icon

Building Type: 3-story

Transportation services icon
Transportation services icon

Transportation Services

Places of interest near Northshore Heights

Address 9.0 miles from city center Info Estimated distance in miles from Knoxville's city center to Northshore Heights's address, calculated via Google Maps.

Calculate Travel Distance to Northshore Heights

Add your location

Address

Compare Assisted Living around Knoxville

Info below is compiled from the TN Dept. of Health (TDH), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Knoxville Landing
AL
IL
MC
Knoxville (Lake Brook Boulevard)
102
Facility 102
TN AVG 88
Rank #137 / 425
Yes
13
Facility 13
TN AVG 34
Rank #434 / 551
Studio / 1 Bed
27
Facility 27
TN AVG 27
Rank #187 / 386
78.4% -Michele BlankenshipWillow Ridge Senior Living - Knoxville L
623 days
Facility 623 days
TN AVG 457
Rank #49 / 183
11733.3%66.7%0%0.9%3.4%8.5%12.8%18.8%25.6%29.9%1.7%97.4%0.9%
Arbor Terrace of Knoxville
AL
MC
Knoxville (Cedar Bluff)
99
Facility 99
TN AVG 88
Rank #150 / 425
Yes
48
Facility 48
TN AVG 34
Rank #159 / 551
1 Bed
28
Facility 28
TN AVG 27
Rank #169 / 386
--Kelli JohnsonArhc Atknotn01 Trs, LLC
427 days
Facility 427 days
TN AVG 457
Rank #96 / 183
8830.7%69.3%0%1.1%3.4%11.4%6.8%17%25%35.2%1.1%97.7%1.1%
NHC HealthCare, Farragut
AL
MC
NH
SNF
Knoxville
88
Facility 88
TN AVG 88
Rank #186 / 425
No
24
Facility 24
TN AVG 34
Rank #357 / 551
-
28
Facility 28
TN AVG 27
Rank #169 / 386
--Karla LaneNhc Healthcare/Farragut, LLC
190 days
Facility 190 days
TN AVG 457
Rank #150 / 183
6421.9%78.1%3.1%0%4.7%6.3%15.6%17.2%26.6%26.6%32.8%67.2%-
Northshore Heights
AL
MC
Knoxville (Rocky Hill Center)
74
Facility 74
TN AVG 88
Rank #230 / 425
No
6
Facility 6
TN AVG 34
Rank #476 / 551
Studio / 1 Bed- 82.4% -Carrie CatherwoodNorthshore Heights, LLC
716 days
Facility 716 days
TN AVG 457
Rank #21 / 183
8234.1%65.9%0%0%2.4%3.7%11%18.3%35.4%29.3%1.2%97.6%1.2%
Wellington Manor Knoxville
AL
MC
NH
SNF
Knoxville
65
Facility 65
TN AVG 88
Rank #273 / 425
Yes
36
Facility 36
TN AVG 34
Rank #259 / 551
Studio / 1 Bed
27
Facility 27
TN AVG 27
Rank #187 / 386
-B+Holly SmarrWellington Manor Knoxville, LLC
774 days
Facility 774 days
TN AVG 457
Rank #11 / 183
3721.6%78.4%5.4%0%0%2.7%10.8%13.5%24.3%43.2%-100%-

Financial Assistance for
Assisted Living in Tennessee

Northshore Heights is located in Knoxville, Tennessee.
Here are the financial assistance programs available to residents in Tennessee.

Get Financial aid guidance

CHOICES Program

TN Medicaid CHOICES

Age 65+ or disabled
General Tennessee resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
TN

Managed care model; high rural demand.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Tennessee Options for Community Living

TN Options

Age 60+
General Tennessee resident, at risk of nursing home.
Income Limits ~$2,000/month individual, varies
Asset Limits $5,000 individual
TN

Limited funding; rural/urban balance.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Medicare Savings Program (MSP)

Tennessee Medicare Savings Program

Age 65+ or disabled
General TN resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
TN

Three tiers; includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Family Caregiver Support Program (FCSP)

Tennessee Family Caregiver Support Program

Age
General Caregivers of 60+ needing care or 55+ caregivers of others; TN resident; functional needs (2+ ADLs).
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed; need-based.
TN

Includes grandparent caregivers; high rural demand.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Training Supplies (~$500/year)

VA Aid and Attendance (A&A) and Housebound Benefits

Tennessee VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General TN resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
TN

High veteran population; supports rural/urban care needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Elderly Nutrition Program

Tennessee Elderly Nutrition Program

Age 60+
General TN resident; no income limit but prioritizes low-income.
Income Limits (2025) None; donations encouraged.
Asset Limits Not assessed.
TN

Serves ~50,000 annually; 200+ congregate sites plus Meals on Wheels.

Benefits
Congregate meals ($5-$7/meal value) at senior centers Home-delivered meals ($5-$7/meal)

Property Tax Relief Program

Tennessee Property Tax Relief Program

Age 65+
General TN resident, homeowner/renter (or widow/er 50+, disabled 18+).
Income Limits (2025) ~$45,000/year household, excludes half of Social Security
Asset Limits Not assessed; income-focused.
TN

Rebates up to $1,000; serves ~100,000 annually.

Benefits
Tax rebates (~$250-$1,000 based on income; e.g., $1,000 if income < $8,000)

Frequently Asked Questions about Northshore Heights

What neighborhood is Northshore Heights in?

Northshore Heights is in the Rocky Hill Center neighborhood of Knoxville.

Is Northshore Heights in a walkable area?

Northshore Heights has a walk score of 6. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of Northshore Heights?

According to TN state health department records, Northshore Heights's license number is 00000467.

What is the occupancy rate at Northshore Heights?

Northshore Heights's occupancy is 82%.

Are pets allowed at Northshore Heights?

No, Northshore Heights has a no-pet policy.

Who is the administrator of Northshore Heights?

Carrie Catherwood is the administrator of Northshore Heights.

How many beds does Northshore Heights have?

Northshore Heights has 74 beds.

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Assisted Living Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance