Northshore Heights
Assisted Living & Memory Care · Knoxville, TN

Northshore Heights

Assisted Living & Memory Care · Knoxville, TN

Overview of Northshore Heights

Settled in the beautiful setting of South Northshore Drive, Knoxville, TN is the renowned senior living community of Northshore Heights offering assisted living and memory care. The community promises a relaxing and safe retirement by featuring several options for a comfortable and well-designed residence including various studios, private and companion suites, and one-bedroom deluxe. Moreover, Northshore Heights offers different levels of care based on seniors’ needs and preferences.

The community provides a haven for couples to live their retirement together while receiving the care and assistance that matches their needs. Stay happy and immersed in your surroundings with a jam-packed calendar of fun activities and engaging programs. Eat well and feel your best with healthy and tasty meals to meet dietary needs and preferences. Northshore Heights is ideal for seniors and their partners seeking to live every moment of their best years without worries.

By The Numbers

Community insights.

Bed count Info A moderately sized community that may balance personal attention with shared amenities and social activities. 74 Rank #230 / 425Bed count — State benchmarkedThis home is ranked 230th out of 425 homes we track in Tennessee for bed count. Shows this facility's certified or reported bed count compared to other Tennessee facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Tennessee that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Smaller home · May offer a more intimate, personalized care environment.

Walk Score Info Car-dependent. Most errands require a car, with limited nearby walkable options. Rank #477 / 520Walk Score — State benchmarkedThis home is ranked 477th out of 520 homes we track in Tennessee for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Tennessee facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Tennessee that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
6 / 100
Occupancy rate Info Occupancy lower than 85% suggests more openings may be available. Rank #99 / 268Occupancy rate — State benchmarkedThis home is ranked 99th out of 268 homes we track in Tennessee for occupancy. Shows this facility's occupancy rate versus the Tennessee average, with its Statewide rank out of 268. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Tennessee that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
82% This home usually has availability
Higher than the Tennessee average: 71.6%
Occupied beds
61 / 74

About this community

License Details

Facility TypeAssisted Care Living Facility
CountyKnox
License Number00000467

Ownership & Operating Entity

Northshore Heights is legally operated by Northshore Heights, LLC, and administered by Carrie Catherwood.

Contact Northshore Heights

Inspection History

In Tennessee, the Department of Health, Division of Health Care Facilities performs unannounced inspections and investigations to ensure facilities provide high-quality resident care.

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Tennessee state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. TN average 0 Worse No metrics in this bucket. 1 Better Metrics better than Tennessee average:
• Total citations (60% below)

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityTN Averagevs. TN Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 25 This facility has 60% fewer total citations than a typical Tennessee assisted living residence (2 vs. TN avg 5).↓ 60% better

Residents information

Stay stats

Average length of stay
716 days
Total residents
82
Total admissions (2024)
24
Total discharges (2024)
28

Discharges

  • To Private Residence or Home 2
  • To Nursing Home 4

Demographics

GENDER

  • Female Residents 65.9%
  • Male Residents 34.1%

AGE DISTRIBUTION

  • 65-69 2.4%
  • 70-74 3.7%
  • 75-79 11%
  • 80-84 18.3%
  • 85-89 35.4%
  • 90 or more 29.3%

ETHNICITY

  • Black Residents 1.2%
  • White Residents 97.6%
  • Total Other Race Residents 1.2%

What does this home offer?

Pets allowed icon
Pets allowed icon

No pets allowed

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed

Building type icon
Building type icon

Building Type: 3-story

Transportation services icon
Transportation services icon

Transportation Services

Places of interest near Northshore Heights

Address 9.0 miles from city center Info Estimated distance in miles from Knoxville's city center to Northshore Heights's address, calculated via Google Maps.

Calculate Travel Distance to Northshore Heights

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Address

Compare Assisted Living around Knoxville

Info below is compiled from the TN Dept. of Health (TDH), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
Number of years the company has been in operation.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
Typical or reported average length of stay for residents, when the state publishes this aggregate figure.
Percentage of residents reported as male in state demographics, shown as a whole-number percent.
Percentage of residents reported as female in state demographics, shown as a whole-number percent.
Knoxville Landing
AL
IL
MC
Knoxville
102
Facility 102
TN AVG 88
Rank #137 / 425
Yes
13
Facility 13
TN AVG 36
Rank #435 / 520
Studio / 1 Bed
27
Facility 27
TN AVG 27
Rank #195 / 386
78.4%
Facility 78.4%
TN AVG 73.1%
Rank #123 / 268
-Michele BlankenshipWillow Ridge Senior Living - Knoxville L
623 days
Facility 623 days
TN AVG 459
Rank #49 / 182
11733.3%66.7%0%0.9%3.4%8.5%12.8%18.8%25.6%29.9%1.7%97.4%0.9%
Arbor Terrace of Knoxville
AL
MC
Knoxville (Cedar Bluff)
99
Facility 99
TN AVG 88
Rank #150 / 425
Yes
48
Facility 48
TN AVG 36
Rank #159 / 520
1 Bed
28
Facility 28
TN AVG 27
Rank #170 / 386
--Kelli JohnsonArhc Atknotn01 Trs, LLC
427 days
Facility 427 days
TN AVG 459
Rank #96 / 182
8830.7%69.3%0%1.1%3.4%11.4%6.8%17%25%35.2%1.1%97.7%1.1%
Northshore Heights
AL
MC
Knoxville (Rocky Hill Center)
74
Facility 74
TN AVG 88
Rank #230 / 425
No
6
Facility 6
TN AVG 36
Rank #477 / 520
Studio / 1 Bed-
82.4%
Facility 82.4%
TN AVG 73.1%
Rank #99 / 268
-Carrie CatherwoodNorthshore Heights, LLC
716 days
Facility 716 days
TN AVG 459
Rank #21 / 182
8234.1%65.9%0%0%2.4%3.7%11%18.3%35.4%29.3%1.2%97.6%1.2%
Oakwood Senior Living
AL
MC
Knoxville (Oakwood)
74
Facility 74
TN AVG 88
Rank #230 / 425
Yes
51
Facility 51
TN AVG 36
Rank #127 / 520
Private / Companion Suites
11
Facility 11
TN AVG 27
Rank #332 / 386
68.9%
Facility 68.9%
TN AVG 73.1%
Rank #167 / 268
AVicki Jo DaughteryOakwood Properties LLC
493 days
Facility 493 days
TN AVG 459
Rank #83 / 182
8742.5%57.5%1.1%3.4%0%4.6%16.1%29.9%20.7%24.1%4.6%95.4%-
Rain Forest Landings
AL
MC
RC
Knoxville (Truewood By Merrill)
62
Facility 62
TN AVG 88
Rank #282 / 425
No
18
Facility 18
TN AVG 36
Rank #394 / 520
Suite
14
Facility 14
TN AVG 27
Rank #314 / 386
95.2%
Facility 95.2%
TN AVG 73.1%
Rank #23 / 268
-Nicole MccroryLandings Operator, LLC
327 days
Facility 327 days
TN AVG 459
Rank #126 / 182
5930.5%69.5%1.7%0%3.4%6.8%13.6%23.7%23.7%27.1%5.1%93.2%1.7%

Financial Assistance for
Assisted Living in Tennessee

Northshore Heights is located in Knoxville, Tennessee.
Here are the financial assistance programs available to residents in Tennessee.

Get Financial aid guidance

CHOICES Program

TN Medicaid CHOICES

Age 65+ or disabled
General Tennessee resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
TN

Managed care model; high rural demand.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Tennessee Options for Community Living

TN Options

Age 60+
General Tennessee resident, at risk of nursing home.
Income Limits ~$2,000/month individual, varies
Asset Limits $5,000 individual
TN

Limited funding; rural/urban balance.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Medicare Savings Program (MSP)

Tennessee Medicare Savings Program

Age 65+ or disabled
General TN resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
TN

Three tiers; includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Family Caregiver Support Program (FCSP)

Tennessee Family Caregiver Support Program

Age
General Caregivers of 60+ needing care or 55+ caregivers of others; TN resident; functional needs (2+ ADLs).
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed; need-based.
TN

Includes grandparent caregivers; high rural demand.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Training Supplies (~$500/year)

VA Aid and Attendance (A&A) and Housebound Benefits

Tennessee VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General TN resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
TN

High veteran population; supports rural/urban care needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Elderly Nutrition Program

Tennessee Elderly Nutrition Program

Age 60+
General TN resident; no income limit but prioritizes low-income.
Income Limits (2025) None; donations encouraged.
Asset Limits Not assessed.
TN

Serves ~50,000 annually; 200+ congregate sites plus Meals on Wheels.

Benefits
Congregate meals ($5-$7/meal value) at senior centers Home-delivered meals ($5-$7/meal)

Property Tax Relief Program

Tennessee Property Tax Relief Program

Age 65+
General TN resident, homeowner/renter (or widow/er 50+, disabled 18+).
Income Limits (2025) ~$45,000/year household, excludes half of Social Security
Asset Limits Not assessed; income-focused.
TN

Rebates up to $1,000; serves ~100,000 annually.

Benefits
Tax rebates (~$250-$1,000 based on income; e.g., $1,000 if income < $8,000)

Frequently Asked Questions about Northshore Heights

What neighborhood is Northshore Heights in?

Northshore Heights is in the Rocky Hill Center neighborhood of Knoxville.

Is Northshore Heights in a walkable area?

Northshore Heights has a walk score of 6. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of Northshore Heights?

According to TN state health department records, Northshore Heights's license number is 00000467.

What is the occupancy rate at Northshore Heights?

Northshore Heights's occupancy is 82%.

Are pets allowed at Northshore Heights?

No, Northshore Heights has a no-pet policy.

Who is the administrator of Northshore Heights?

Carrie Catherwood is the administrator of Northshore Heights.

How many beds does Northshore Heights have?

Northshore Heights has 74 beds.

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