Southern Hills Specialty Care

Southern Hills Specialty Care is a Nursing Home in Iowa

Southern Hills Specialty Care is a Nursing Home in Iowa

Southern Hills Specialty Care

444 N W View Dr, Osceola, IA 50213 View Map

Southern Hills Specialty Care is a Nursing Home in Iowa

Southern Hills Specialty Care is a Nursing Home in Iowa

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Overview of Southern Hills Specialty Care

Dedicated to providing high-quality senior living, Southern Hills Specialty Care in West Lakes Parkway, West Des Moines, IA, is a reliable senior living community that offers a wide range of care services. These include assisted living, memory care, skilled care, therapy services, wound care management, and hospice. With a team of compassionate and highly skilled professionals delivering top-tier care and assistance around the clock, seniors can thrive and live their lives to the fullest.

A variety of planned activities and engaging programs are also provided to ensure residents have fun and meet friends. Special diets are also accommodated to ensure health needs and cravings are met through delicious and nutritious meals. Southern Hills Specialty Care is great for seniors looking to make the most out of their best years.

+1 641-342-6061
Home Information Southern Hills Specialty Care
  • This nursing home maintains occupancy well above most state peers, signaling sustained demand. The facility operates with a larger bed count than most state competitors, supporting broader intake. Residents tend to stay here longer than similar facilities across the state.

  • Home revenue ranks in the upper tier statewide, reflecting strong billing volume. Payroll spending sits in the top tier, showing a strong investment in staffing resources. Total income exceeds the majority of state facilities, highlighting strong profitability.

  • Medicare nights run higher than most peers, indicating robust short-stay referrals. Medicaid nights sit above most state facilities, underscoring deep Title XIX coverage. Private pay nights hover around the statewide average, supporting a diversified mix.

Occupancy
Beds
90
Occupancy
89.8%
Total Bed Days Available
32850
Avg. Length of Stay
364 days
Avg. Residents per Day
86
Finance
Home Revenue
$10,054,628.00
Payroll Costs
$3,519,660.00
Profit
$-42,985.00
Total Home Costs
$7,209,418.00
Payroll % of Revenue Info Percentage of home revenue spent on payroll costs.
35%
House Specifics:
CCN
165293
Owner Name
KLOUSE, ERIC
Rural vs. Urban
Rural
County
Clarke
Type of Control
Governmental — City
Operations
Total Admissions
104
Total Discharges
86
% Medicaid Admissions
16%
% Medicare Admissions
47%
% Private Pay Admissions
37%
% Medicaid Discharges
16%
% Medicare Discharges
34%
% Private Pay Discharges
50%
Quality Ratings
Overall Rating Info CMS 5-star rating based on health inspections, staffing, and quality measures.
3 / 5
Health Inspection Rating Info Rating based on deficiencies found during state health inspections.
3 / 5
Staffing Rating Info Rating based on nurse staffing hours per resident per day.
3 / 5
QM Rating Info Quality Measures rating based on clinical outcomes for residents.
3 / 5
Nurse Hours / Resident / Day Info Total nurse staffing hours per resident per day.
3.66 hrs
Number of Fines
3
Medicaid, Medicare & Private
Medicare Nights Info Number of resident nights paid by Medicare for short-term or rehab care.
21478
Medicaid Nights Info Resident nights covered by Medicaid for long-term care or support services.
2307
Free Market Nights Info Nights paid privately by residents or families, without Medicare/Medicaid coverage.
7510
Bed community size
90-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
1 year in operation
A newer community that may feature more recent facilities and programs.
Walk Score
Walk Score: 3 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

License Date
January 8, 2025
License Expiration
January 8, 2026

Additional licensing details

License number: 200593
CMS Certification Number: 165293
County: Clarke

Ownership & operating entity

Southern Hills Specialty Care is administrated by Tammy Bushong.

Contact Information

Fax: 6413424096

What does this home offer?

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Accept Medicaid: Yes

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Total Residents: 90

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Building Type: Single-story

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Accept Medicaid

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Total Residents

Types of Care at Southern Hills Specialty Care

Nursing Home
Contact Southern Hills Specialty Care

Inspection History

In Iowa, the Department of Inspections, Appeals, and Licensing conducts unannounced health and safety surveys to monitor compliance and protect residents in long-term care settings.

24 visits/inspections

15 visits/inspections triggered by complaints

Breakdown by inspection type
  • 9 renewal/recertification inspections
  • 15 complaint investigations

Latest inspection

Date:October 28, 2025

Inspection history

10/28/2025 Complaint
09/16/2025 Recertification Revisit, Incident Revisit
Yes
08/21/2025 Recertification, Incident
04/10/2025 Complaint, Incident
01/07/2025 Complaint, Incident
09/27/2024 Recertification Revisit, Complaint Revisit, Incident Revisit
Yes
09/12/2024 Recertification, Complaint, Incident
08/18/2024 Complaint
05/02/2024 Recertification, Incident
01/18/2024 Complaint
12/30/2023 Complaint Revisit, Incident Revisit
Yes
12/12/2023 Complaint, Incident
08/09/2023 Complaint, Incident
01/05/2023 Recertification Revisit, Complaint Revisit, Incident Revisit
Yes
11/22/2022 Recertification, Complaint, Incident
11/14/2022 Complaint Revisit
Yes
09/14/2022 Complaint, Incident
07/15/2021 Recertification Revisit
Yes
05/13/2021 Recertification
02/07/2021 Complaint Revisit, Incident Revisit, FIC Revisit
Yes
02/02/2021 Complaint, Incident, FIC
06/15/2020 Complaint, FIC
02/20/2020 Complaint Revisit
Yes
01/29/2020 Complaint

Comparison Chart

The information below is reported by the Iowa Department of Inspections, Appeals, and Licensing.
Compare Nursing Homes around Atlantic
Southern Hills Specialty Care
AL

For seniors needing help with daily tasks but not full-time nursing.

IL

For self-sufficient seniors seeking community and minimal assistance.

MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

24/7 care needed

Osceola
90
No
-
3
KLOUSE, ERIC
89.8%
$10,054,628.00
$3,519,660.00
35%
85.60
3/5
3.6643
3/5
3/5
3/5
3
Allen Place Senior Living
AL

For seniors needing help with daily tasks but not full-time nursing.

IL

For self-sufficient seniors seeking community and minimal assistance.

SNF

24/7 care needed

RC

Respite Care

Atlantic
78
No
A-
11
-
-
-
-
-
-
-
-
-
-
-
-
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Places of interest near Southern Hills Specialty Care

Address 1.4 miles from city center

Address 444 N W View Dr, Osceola, IA 50213

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

130
Total Staff
120
Employees
10
Contractors
29,010
Total Hours (Quarter)
41
Avg Staff/Day
7.8
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse268 No
Licensed Practical Nurse158.8 No
Certified Nursing Assistant557.9 No
Staff by Category
Administration
2 staff
8.3hs shift avg
Nursing Staff
106 staff
8.1hs shift avg
Physicians & Practitioners
7 staff
8.1hs shift avg
Therapy Services
8 staff
5.1hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
2 staff
5.3hs shift avg
Dietary Services
4 staff
7hs shift avg
Other Services
1 staff
7.7hs shift avg
Contractor Analysis
4%
of total hours from contractors
1,159 contractor hours this quarter
Physical Therapy Assistant: 2 Respiratory Therapy Technician: 1 Speech Language Pathologist: 3 Qualified Social Worker: 2 Physical Therapy Aide: 1 Medical Director: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant5505514,72191100%7.9
Registered Nurse260263,86491100%8
Licensed Practical Nurse150153,14291100%8.8
Medication Aide/Technician9092,61291100%8.2
Clinical Nurse Specialist5058006976%8.1
Other Dietary Services Staff3037067279%6.7
Administrator1015126470%8
Nurse Practitioner2025126268%8
Dietitian1014666369%7.4
Mental Health Service Worker1014465864%7.7
Speech Language Pathologist0334076571%5.5
Physical Therapy Assistant0223786268%6
Qualified Social Worker0222023842%5.3
Respiratory Therapy Technician0111062730%3.9
RN Director of Nursing1015855%11.5
Medical Director0114233%14
Physical Therapy Aide011241314%1.9
Occupational Therapy Aide1011467%2.3

Health Inspection History

Source: CMS Health Citations (Dec 2023 – Aug 2025)

4
Inspections
8
Total Citations
0
Critical (J-L)
0
Serious (G-I)
2
Citations/Inspection
Aug 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
1
Moderate (D-F)
7
Serious (G-I)
0
Critical (J-L)
0
What do these levels mean?
Top Deficiency Categories
Abuse, Neglect & Exploitation
2
25% of total
Infection Control
1
13% of total
Quality of Life & Care
1
13% of total
Administration
1
13% of total
Environmental
1
13% of total
Citation Sources
Standard Inspections 6
Complaint Investigations 3
State Comparison (IA)
Avg Citations (State)
21.7
This Facility: 8
Avg Critical (State)
0.6
This Facility: 0
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Aug 21, 2025 D Abuse/NeglectF0600 Corrected
Aug 21, 2025 F AdministrationF0865 Corrected
Aug 21, 2025 D Infection ControlF0880 Corrected
Aug 21, 2025 E NutritionF0812 Corrected
Aug 21, 2025 D Quality of CareF0689 Corrected
Apr 10, 2025 C EnvironmentalF0925 Corrected
Sep 12, 2024 E NutritionF0812 Corrected
Dec 12, 2023 D Abuse/NeglectF0610 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: Non-Profit Corporation
Part of: Care Initiatives
Resident Census by Payment Source
86 Total Residents
Medicare 3 (3.5%)
Medicaid 70 (81.4%)
Private Pay/Other 13 (15.1%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
7.4 Score
28% better than avg State avg: 10.2

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
18.6 Score
14% better than avg State avg: 21.6

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
12.9%
Lost Too Much Weight
1.9%
Urinary Tract Infection
2.8%
Depressive Symptoms
1.1%
Falls with Major Injury
4.6%
Pneumococcal Vaccine
96.9%
Antipsychotic Use
22.0%
Walking Ability Worsened
16.0%
Influenza Vaccine
96.6%
High Risk Residents with Pressure Ulcers
1.6%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
27.0%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
86.1% Near average State: 85.1%
Short-Stay Residents Who Received a New Antipsychotic Medication
0.0% 100% better than avg State: 1.8%
Influenza Vaccine
81.5% 11% better than avg State: 73.3%

Penalties & Fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total Fines $37K State avg: $48K 23% better than avg
Number of Fines 1 State avg: 1.7
Compared to State Average Facility: $37K | State Avg: $48K
Penalty History

Showing all 1 penalties (Aug 2024 - Aug 2024)

Aug 18, 2024 Civil Money Penalty
$37K
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Guides for Better Senior Living

From costs to care, explore the most important topics to make informed decisions about your future.

Claim What’s Yours: Financial Aid for Iowa Seniors

Program
State Program Name
Eligibility
Benefits
Elderly Waiver
Iowa Medicaid Elderly Waiver
Official government program page
  • General: Age 65+, Iowa resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • IA Specifics: Rural focus; waitlists possible.
  • Services: In-home care (5-7 hours/day), meals ($6/meal), respite (240 hours/year), adult day care ($60/day).
Iowa Family Caregiver Support
IA NFCSP
  • General: Caregiver of someone 60+, Iowa resident.
  • Income Limits: No strict limit; prioritizes low-income.
  • Asset Limits: Not applicable.
  • IA Specifics: Limited slots; rural emphasis.
  • Services: In-home respite (4-6 hours/day), adult day care (~$60/day), short-term facility care (up to 5 days).
Medicare Savings Program (MSP)
Iowa Medicare Savings Program
Official government program page
  • General: Age 65+ or disabled, Iowa resident, Medicare Part A/B.
  • Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits: $9,430 (individual), $14,130 (couple).
  • IA Specifics: Three tiers; no waitlist.
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Program of All-Inclusive Care for the Elderly (PACE)
  • General: Age 55+, Iowa resident, nursing home-level care need, safe with PACE support.
  • Income Limits (2025): ~$2,829/month (300% FBR, Medicaid-eligible).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • IA Specifics: Limited to western Iowa (e.g., Council Bluffs); expanding slowly.
  • Services: Personal care (5-7 hours/day), medical care, meals, transportation, therapy, respite.
Senior Community Service Employment Program (SCSEP)
  • General: Age 55+, unemployed, low-income, Iowa resident.
  • Income Limits (2025): ~$1,983/month (125% FPL).
  • Asset Limits: Not specified; income-focused.
  • IA Specifics: Priority for veterans, rural residents.
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
Iowa VA Aid and Attendance/Housebound
  • General: Age 65+ or disabled veteran/spouse, Iowa resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits: ~$155,356 (net worth limit).
  • IA Specifics: High veteran demand in rural areas.
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
Able Up Iowa
  • General: Age 65+ or disabled, Iowa resident, ability to repay loan, need for assistive tech or mods.
  • Income Limits (2025): No strict limit; must demonstrate repayment capacity.
  • Asset Limits: Not specified; credit-based.
  • IA Specifics: Loans up to $25,000; statewide via Easterseals partnership.
  • Services: Loans for wheelchairs, ramps, walk-in tubs (~$500-$10,000 avg.), reducing reliance on paid care.

Claim What’s Yours Financial Aid for Iowa Seniors

Iowa Medicaid Elderly Waiver

Elderly Waiver

Requirements:
  • General:
    Age 65+, Iowa resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • IA Specifics:
    Rural focus; waitlists possible.
Benefits without Contact:
  • Services: In-home care (5-7 hours/day), meals ($6/meal), respite (240 hours/year), adult day care ($60/day).
IA NFCSP

Iowa Family Caregiver Support

Requirements:
  • General:
    Caregiver of someone 60+, Iowa resident.
  • Income Limits:
    No strict limit; prioritizes low-income.
  • Asset Limits:
    Not applicable.
  • IA Specifics:
    Limited slots; rural emphasis.
Benefits without Contact:
  • Services: In-home respite (4-6 hours/day), adult day care (~$60/day), short-term facility care (up to 5 days).
Iowa Medicare Savings Program

Medicare Savings Program (MSP)

Requirements:
  • General:
    Age 65+ or disabled, Iowa resident, Medicare Part A/B.
  • Income Limits (2025):
    ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits:
    $9,430 (individual), $14,130 (couple).
  • IA Specifics:
    Three tiers; no waitlist.
Benefits without Contact:
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Iowa PACE

Program of All-Inclusive Care for the Elderly (PACE)

Requirements:
  • General:
    Age 55+, Iowa resident, nursing home-level care need, safe with PACE support.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, Medicaid-eligible).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • IA Specifics:
    Limited to western Iowa (e.g., Council Bluffs); expanding slowly.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), medical care, meals, transportation, therapy, respite.
Iowa SCSEP

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, unemployed, low-income, Iowa resident.
  • Income Limits (2025):
    ~$1,983/month (125% FPL).
  • Asset Limits:
    Not specified; income-focused.
  • IA Specifics:
    Priority for veterans, rural residents.
Benefits without Contact:
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
Iowa VA Aid and Attendance/Housebound

VA Aid and Attendance (A&A) and Housebound Benefits

Requirements:
  • General:
    Age 65+ or disabled veteran/spouse, Iowa resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025):
    Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits:
    ~$155,356 (net worth limit).
  • IA Specifics:
    High veteran demand in rural areas.
Benefits without Contact:
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
Able Up Iowa

Able Up Iowa

Requirements:
  • General:
    Age 65+ or disabled, Iowa resident, ability to repay loan, need for assistive tech or mods.
  • Income Limits (2025):
    No strict limit; must demonstrate repayment capacity.
  • Asset Limits:
    Not specified; credit-based.
  • IA Specifics:
    Loans up to $25,000; statewide via Easterseals partnership.
Benefits without Contact:
  • Services: Loans for wheelchairs, ramps, walk-in tubs (~$500-$10,000 avg.), reducing reliance on paid care.
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