Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
New residents most often arrive under Medicare (44% of admissions), and a typical Medicare stay runs around 1 - 2 months.
Dedicated to providing high-quality senior living, Southern Hills Specialty Care in West Lakes Parkway, West Des Moines, IA, is a reliable senior living community that offers a wide range of care services. These include assisted living, memory care, skilled care, therapy services, wound care management, and hospice. With a team of compassionate and highly skilled professionals delivering top-tier care and assistance around the clock, seniors can thrive and live their lives to the fullest.
A variety of planned activities and engaging programs are also provided to ensure residents have fun and meet friends. Special diets are also accommodated to ensure health needs and cravings are met through delicious and nutritious meals. Southern Hills Specialty Care is great for seniors looking to make the most out of their best years.
Southern Hills Specialty Care is administered by Tammy Bushong.
In Iowa, the Department of Inspections, Appeals, and Licensing conducts unannounced health and safety surveys to monitor compliance and protect residents in long-term care settings.
Deficiencies
| This Facility | IA Average | vs. IA Avg |
|---|---|---|---|
|
Total deficiencies
| 44 | 27 | This facility has 63% more total deficiencies than a typical Iowa nursing home (44 vs. IA avg 27).↑ 63% worse |
|
Deficiencies per year
| 7.3 | 4.5 | This facility has 62% more deficiencies per year than a typical Iowa nursing home (7.3 vs. IA avg 4.5).↑ 62% worse |
|
Deficiencies per inspection
| 1.8 | 1.8 | This facility has deficiencies per inspection in line with the Iowa average (1.8 vs. IA avg 1.8).— At avg |
Inspections
| This Facility | IA Average | vs. IA Avg |
|---|---|---|---|
|
Total inspections
| 24 | 15 | This facility has had 60% more total inspections than the Iowa average (24 vs. IA avg 15). More inspections can mean more regulatory scrutiny rather than worse care.↑ 60% more |
Iowa average 4.9
Last Health inspection on Aug 2025
Iowa average 21.7
Iowa average 4.11
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
5 of 8 citations resulted from standard inspections; 2 of 8 resulted from complaint investigations; and 1 of 8 came from combined inspections (standard and complaint).
Iowa average: 0.6
Iowa average: 0.9
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Manages medical care and health needs.
Assists with medical care and medications.
Helps with daily care and mobility.
Total hours from contractors
717 contractor hours this quarter
| Certified Nursing Assistant | 51 | 0 | 51 | 13,749 | 92 | 100% | 7.7 |
| Licensed Practical Nurse | 19 | 0 | 19 | 3,882 | 92 | 100% | 8.8 |
| Registered Nurse | 18 | 0 | 18 | 3,421 | 91 | 99% | 8.2 |
| Medication Aide/Technician | 11 | 0 | 11 | 3,140 | 92 | 100% | 8.7 |
| Clinical Nurse Specialist | 6 | 0 | 6 | 1,270 | 72 | 78% | 7.1 |
| Other Dietary Services Staff | 2 | 0 | 2 | 878 | 78 | 85% | 7.1 |
| Administrator | 1 | 0 | 1 | 504 | 63 | 68% | 8 |
| RN Director of Nursing | 1 | 0 | 1 | 451 | 63 | 68% | 7.2 |
| Dietitian | 1 | 0 | 1 | 446 | 56 | 61% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 411 | 58 | 63% | 7.1 |
| Nurse Practitioner | 1 | 0 | 1 | 408 | 51 | 55% | 8 |
| Respiratory Therapy Technician | 0 | 1 | 1 | 221 | 41 | 45% | 5.4 |
| Physical Therapy Assistant | 0 | 5 | 5 | 201 | 33 | 36% | 5.9 |
| Qualified Social Worker | 0 | 1 | 1 | 116 | 27 | 29% | 4.3 |
| Physical Therapy Aide | 0 | 3 | 3 | 110 | 28 | 30% | 3.9 |
| Medical Director | 0 | 1 | 1 | 45 | 3 | 3% | 15 |
| Speech Language Pathologist | 0 | 4 | 4 | 24 | 15 | 16% | 1.6 |
| Occupational Therapy Aide | 1 | 0 | 1 | 6 | 3 | 3% | 1.8 |
Includes penalties issued in 2024
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Penalties are imposed by CMS for violations of federal nursing home regulations.
1 penalty in the past 3 years
Aug 18, 2024 · $37K
Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
44% of new residents, usually for short-term rehab.
43% of new residents, often for short stays.
13% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Historical financial and operational data for Southern Hills Specialty Care from 2011–2023, based on CMS SNF Cost Reports.
Key figures below are for fiscal year ending in 12/2023.
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
Building Type: Single-story
Most residents typically stay for a few weeks or months before returning home or moving on.
New residents most often arrive under Medicare (44% of admissions), and a typical Medicare stay runs around 1 - 2 months.
Coverage residents most often arrive under.
Coverage residents most often leave under.
1.4 miles from city center
Estimated distance in miles from Osceola's city center to Southern Hills Specialty Care's address, calculated via Google Maps.
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The information below is reported by the Iowa Department of Inspections, Appeals, and Licensing.
| Heritage House | NH AL IL MC | Atlantic | 108
Facility
108
IA AVG
71
Rank
#57 / 407 |
57.4%
Facility
57.4%
IA AVG
75.4%
Rank
#247 / 407 | -24% | 5.10
Facility
5.10
IA AVG
4.30
Rank
#40 / 249 | +47% | +19% | $0
Facility
$0
IA AVG
$53.4k
Rank
#1 / 255 | 10
Facility
10
IA AVG
21.7
Rank
#67 / 250 | 5.0
Facility
5.0
IA AVG
4.1
Rank
#174 / 250 | - | 57 | - |
73
Facility
73
IA AVG
45
Rank
#86 / 528 | - | $6.3MFiscal year ending 12/2023
Facility
$6.3MFiscal year ending 12/2023
IA AVG
$7.0M
Rank
#48 / 251 | $6.2MFiscal year ending 12/2023
Facility
$6.2MFiscal year ending 12/2023
IA AVG
$3.1M
Rank
#36 / 251 | 98.3%Fiscal year ending 12/2023
Facility
98.3%Fiscal year ending 12/2023
IA AVG
46.3%
Rank
#101 / 251 | 165561 | ||||
| Southern Hills Specialty Care | NH AL IL MC | Osceola | 90
Facility
90
IA AVG
71
Rank
#83 / 407 |
95.6%
Facility
95.6%
IA AVG
75.4%
Rank
#21 / 407 | +27% | 3.66
Facility
3.66
IA AVG
4.30
Rank
#192 / 249 | +21% | -15% | $36.9k
Facility
$36.9k
IA AVG
$53.4k
Rank
#209 / 255 | 8
Facility
8
IA AVG
21.7
Rank
#50 / 250 | 2.0
Facility
2.0
IA AVG
4.1
Rank
#23 / 250 | - | 84 | - |
3
Facility
3
IA AVG
45
Rank
#498 / 528 | Eric Klouse | $8.1MFiscal year ending 12/2023
Facility
$8.1MFiscal year ending 12/2023
IA AVG
$7.0M
Rank
#33 / 251 | $4.4MFiscal year ending 12/2023
Facility
$4.4MFiscal year ending 12/2023
IA AVG
$3.1M
Rank
#97 / 251 | 53.8%Fiscal year ending 12/2023
Facility
53.8%Fiscal year ending 12/2023
IA AVG
46.3%
Rank
#248 / 251 | 165293 | ||||
| Atlantic Specialty Care | NH | Atlantic | 90
Facility
90
IA AVG
71
Rank
#83 / 407 |
79.0%
Facility
79.0%
IA AVG
75.4%
Rank
#135 / 407 | +5% | 3.95
Facility
3.95
IA AVG
4.30
Rank
#148 / 249 | -39% | -8% | $0
Facility
$0
IA AVG
$53.4k
Rank
#1 / 255 | 54
Facility
54
IA AVG
21.7
Rank
#226 / 250 | 6.8
Facility
6.8
IA AVG
4.1
Rank
#224 / 250 | - | 64 | - |
9
Facility
9
IA AVG
45
Rank
#470 / 528 | Leah Muhlbauer | $7.3MFiscal year ending 12/2023
Facility
$7.3MFiscal year ending 12/2023
IA AVG
$7.0M
Rank
#43 / 251 | $3.5MFiscal year ending 12/2023
Facility
$3.5MFiscal year ending 12/2023
IA AVG
$3.1M
Rank
#128 / 251 | 48%Fiscal year ending 12/2023
Facility
48%Fiscal year ending 12/2023
IA AVG
46.3%
Rank
#250 / 251 | 165288 |
Southern Hills Specialty Care is located in Osceola, Iowa.
Here are the financial assistance programs available to residents in Iowa.
Southern Hills Specialty Care has a walk score of 3. Car-dependent. Most errands require a car, with limited nearby walkable options.
According to IA state health department records, Southern Hills Specialty Care's license number is 200593.
According to IA state health department records, Southern Hills Specialty Care's license expires on August 1, 2026.
Southern Hills Specialty Care's occupancy is 96%.
The team at Southern Hills Specialty Care can be reached at SouthernHillsAdministrator@careinitiatives.org.
Southern Hills Specialty Care is registered as a non-profit in IA.
Tammy Bushong is the administrator of Southern Hills Specialty Care.
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