Occupancy rate
91%
Higher than the California average: 72.8%
Westmont of Pinole
Assisted Living in San Rafael
Westmont of Pinole
Assisted Living in San Rafael
Overview of Westmont of Pinole
Westmont of Pinole is a prominent senior living community in Pinole, CA, offering assisted living, independent living, and memory care. Residents receive top-notch care and support from a kind and reliable team to meet their needs and aspirations. The community also handles housekeeping and other daily responsibilities to ensure residents enjoy a maintenance-free lifestyle.
A robust calendar of engaging activities and enjoyable programs accompanies residents as they learn new things and rediscover their interests. With healthy and delicious meals, residents can rest assured of hassle-free dining that caters to their dietary needs and tastes. Westmont of Pinole is great for those looking to make every moment of their best years count surrounded by incredible amenities and a trusted community.
100-bed community
A larger shared setting that may offer more common spaces and organized community services.
7 years in operation
An established community with some operational experience and growing routines.
Walk Score: 73 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
BBB Rating: A (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
Occupancy
Higher than the California average: 72.8%
Occupied beds
91 / 100
Average residents
87 per day
Facility TypeResidential Care Elderly
StatusLicensed
IssuanceApril 23, 2019
CountyContra Costa
RCFE Number79200801
Westmont of Pinole is legally operated by Westmont Manager Gp Llc; Westmont Living Inc, and administrated by Gonzales, Dianna L.
24-Hour Staffing
Pet Friendly
Restaurant Dining
Fitness Center
Transportation
ActivitiesEvents and activities tailored to residents' interests.
Specific ProgramsAbout Us, Dine Your Way, Live Your Way®, Compass Rose®, Lifestyle Options, Amenities, Gallery, Events & Activities, Resources, Care Assessment, Cost Comparison, Lifestyle Assessment, Floor Plans & Pricing, Schedule a Tour, Blog, Careers, Contact
Operating HoursOpen 24 Hours, 7 Days a Week!
Food DescriptionRestaurant-style dining with a variety of menu choices for breakfast, lunch, and dinner.
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Housing Options: Studio / 1 Bed
Building Type: 2-story
Transportation Services
Fitness and Recreation
Three Meals Per Day
Types of Care at Westmont of Pinole
Independent Living
Assisted Living
Memory Care
Inspection History
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
The data displayed corresponds to the last 6 years.
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics worse than average are highlighted in red; those better than average are highlighted in green.
Since 2021 vs. California state average
Overall vs. California average
5 Worse
Metrics worse than California average:
• Moderate citations (Type B) (100% above)
• Total visits (100% above)
• Complaint visits (54% above)
• Other visits (14% above)
• Complaint investigations (30% above) 2 At Avg Metrics at California average:
• Total citations (at California avg)
• Official inspections (at California avg) 1 Better Metrics better than California average:
• Serious citations (Type A) (33% below)
• Moderate citations (Type B) (100% above)
• Total visits (100% above)
• Complaint visits (54% above)
• Other visits (14% above)
• Complaint investigations (30% above) 2 At Avg Metrics at California average:
• Total citations (at California avg)
• Official inspections (at California avg) 1 Better Metrics better than California average:
• Serious citations (Type A) (33% below)
Latest Inspection
March 4, 2026
Other
Citations
Citations are formal regulatory violations recorded during state inspections. California uses Type A (serious) and Type B (moderate) severity levels.
| Metric | This Facility | California Average | vs. California Avg |
|---|---|---|---|
|
Total citations
Formal regulatory violations recorded by California Community Care Licensing Division (CCLD) inspectors across all inspection types.
|
10 | 10 | This facility has total citations in line with the California average (10 vs. California avg 10).— At avg |
|
Serious citations (Type A)
Violations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.
|
2 | 3 | This facility has 33% fewer serious citations (type a) than a typical California facility (2 vs. California avg 3).↓ 33% better |
|
Moderate citations (Type B)
Violations that do not pose an immediate risk but still represent a departure from required care or operational standards. Corrective action required within a specified timeframe.
|
8 | 4 | This facility has 100% more moderate citations (type b) than a typical California facility (8 vs. California avg 4).↑ 100% worse |
Inspections & Visits
Regulatory visits include scheduled inspections, complaint investigations, and other on-site visits by state regulators.
| Metric | This Facility | California Average | vs. California Avg |
|---|---|---|---|
|
Total visits
Combined count of complaint visits, other regulatory visits, and official scheduled inspections.
|
32 | 16 | This facility has 100% more total visits than a typical California facility (32 vs. California avg 16).↑ 100% worse |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff. Fewer complaint visits generally indicate fewer reported concerns.
|
20 | 13 | This facility has 54% more complaint visits than a typical California facility (20 vs. California avg 13).↑ 54% worse |
|
Other visits
Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.
|
8 | 7 | This facility has 14% more other visits than a typical California facility (8 vs. California avg 7).↑ 14% worse |
|
Official inspections
Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.
|
4 | 4 | This facility has official inspections in line with the California average (4 vs. California avg 4).— At avg |
|
Complaint Investigations
Investigations triggered by formal complaints filed by residents, families, or staff. Complaint Investigations can result in multiple complaint visits. This home had 20 complaint visits.
|
13 | 10 | This facility has 30% more complaint investigations than a typical California facility (13 vs. California avg 10).↑ 30% worse |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
This facility’s inspection record is mixed, with repeated substantiated deficiencies related mainly to medication management errors and failure to notify residents’ representatives about rate increases. The most recent inspection on March 4, 2026, cited no deficiencies, following prior findings including a September 10, 2025 medication error posing immediate health risks and multiple substantiated complaints about improper medication administration and inadequate rate increase notifications. Numerous complaint investigations since 2022 found unsubstantiated allegations of neglect or staffing issues, but staffing shortages were substantiated in late 2022.
Read the full state inspection reports, including specific deficiencies and facility responses.
Show Inspection ReportsLiving Spaces & Floor Plans
Pinole Fp3
Pinole Fp2
Pinole Fp1
Financial Assistance for
Assisted Living in California
Westmont of Pinole is located in Pinole, California.
Here are the financial assistance programs available to residents in California.
Places of interest near Westmont of Pinole
1.7 miles from city center
Estimated distance in miles from Pinole's city center to Westmont of Pinole's address, calculated via Google Maps.
Calculate Travel Distance to Westmont of Pinole
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Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Compare Assisted Living around San Rafael The information below is reported by the California Department of Social Services and Department of Public Health.
Filter by care type
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| AlmaVia of San Francisco |
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. |
San Francisco (Lakeshore) | 175 | Yes | 59 | 4 | 7 | 2 | 22 | 72.6% | C+ | Elder Care Alliance Of Sf, Elder Care Alliance | Studio / 1 Bed |
| Aldersly |
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. |
San Rafael (Dominican) | 172 | No | 89 | 5 | 14 | 8 | 21 | 47.7% | - | Aldersly/Life Care Services,Llc | Studio / 1 Bed |
| The Vincent |
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. |
San Rafael (Cerro) | 126 | No | 59 | 4 | 20 | 10 | 4 | 65.9% | A- | Oakmont Of San Rafael Llc;Wellquest Living, Llc | Studio / 1 Bed |
| Westmont of Pinole |
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. |
Pinole | 100 | Yes | 73 | 4 | 20 | 2 | 7 | 91.0% | A | Westmont Manager Gp Llc; Westmont Living Inc | Studio / 1 Bed |
Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
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Operated byWestmont Senior Living
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