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Memory Care Home

Arbor Terrace Norwood

Memory Care Home

Arbor Terrace Norwood

545 Tappan Rd, Norwood, NJ 07648 View map
Overview of Arbor Terrace Norwood

Conveniently located in the neighborhood of Norwood, NJ, Arbor Terrace Norwood is a welcoming senior living community, offering excellent assisted living and memory care options. The community offers relaxing accommodations that allows residents to enjoy a restful retirement experience. With an excellent care team always on standby to deliver exceptional care services, such as assistance with daily living activities and medication management, residents enjoy their peace of mind and live their golden years comfortably.

Designed to foster holistic wellness, the community also features a wide variety of activities and amenities for residents’ enrichment and entertainment. A wellness center is available to offer services like a salon and spa for residents’ relaxation, combined with delicious meals that give them the nourishment and energy they need to live actively. Most of residents’ chores are also handled to give them plenty of free time to enjoy their retirement years fully.

(201) 379-6637

Managed by Denise Cousins

Executive Director

15 years in senior care

Denise Cousins serves as Executive Director at Arbor Terrace Norwood, bringing 15 years of senior care experience. She has held leadership roles including Memory Care Director and Assisted Living Director. Denise is dedicated to fostering a warm, engaging community and values strong connections with residents, families, and team members.

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 100

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the New Jersey average
Occupancy rate 86%
Residents per day 86
Occupancy rate
86%
Residents per day
86
Bed community size
100-bed community
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 61 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating
BBB Rating: A- (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy

Occupancy rate
86%
In line with New Jersey average
Occupied beds
86 / 100
Average residents 119 per day

License details

Facility type
Assisted Living Residence
Status Active
Expiration May 31, 2026

Additional licensing details

License number: 02A026
Awards: Best Memory Care Community, U.S. News & World Report

Ownership & operating entity

Arbor Terrace Norwood is legally operated by SHP VI NORWOOD, LLC, and administrated by Ms.. DENISE COUSINS.

Officers

Info Officers are individuals or entities with formal legal or financial responsibility for the organization that owns this facility

Shp Vi LLC

Type Of Units

Assisted Living
100 units
Total beds
100 units

Safety & Compliance

Wheelchair Accessible
Secured Perimeter
Emergency Systems: Yes
Safety Features: 24-hour care and secure environment.

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Megan Policastro, Principal

Care Services

Accepts Medicaid
Accepts Medicare
Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Independent Living
24-Hour Staffing

Additional Policies & Features

Housekeeping: Yes
Linen Service: Yes
Utilities Included: Yes

Amenities & Lifestyle

Dining
salon & spa
concierge services
housekeeping
fitness center
library
outdoor spaces.

Programs & Activities

Activities
More than 25 weekly activities and events.
Specific Programs
Assisted Living, Bridges Program, Memory Care, Concierge Services, Exercise and Wellness Programs, Housekeeping Services, Full Range of Activities.
Operating Hours
Monday-Sunday: 24 hours

Pricing & Financial Information

IL$6,300
AL$8,400
MC$8,700

Dining & Nutrition

Food Description
Dining is a celebration of comfort and community, with chef-prepared meals and themed dining events.
Meals Included
Yes
Special Diets
Yes

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed: Yes, Pets Allowed

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: 2-story

Dining services icon
Dining services icon

Dining Services

Parking Available icon

Parking Available

Exercise program icon
Exercise program icon

Exercise Programs

Transportation services icon
Transportation services icon

Transportation Services

Safety systems icon
Safety systems icon

Safety Systems

Recreational activities icon
Recreational activities icon

Recreational Activities

Types of Care at Arbor Terrace Norwood

Assisted Living Memory Care
Contact Arbor Terrace Norwood

Access & Eligibility

Ways to qualify for care at this community, including accepted programs and payment options.

Medicaid Accepted

This facility is certified for eligible Medicaid services.

Medicare Accepted

This facility is certified for eligible Medicare services.

Payment & Funding Options

Medicaid Medicare Long-term care insurance

Inspection History

In New Jersey, the Department of Health, Health Facilities Evaluation and Licensing conducts mandatory unannounced surveys to ensure facilities provide safe and effective resident care.

5 visits/inspections

3 complaint inspections

2 routine inspections

New Jersey average: 8 visits/inspections

New Jersey average: 6 inspections

Latest inspection

Date:November 19, 2025

6 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

New Jersey average: 18 deficiencies

3 deficiencies identified during routine visits

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

New Jersey average: 18 deficiencies

Compare Memory Care around Old Tappan The information below is reported by the New Jersey Department of Health, Health Facilities Evaluation and Licensing.

Arbor Terrace Norwood
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Norwood
100
A-
61
Studio / 1 Bed / 2 Bed
SHP VI NORWOOD, LLC
Ms.. DENISE COUSINS
86.0%
5
3

Living Spaces & Floor Plans

Arbor Terrace Norwood 2
Arbor Terrace Norwood2
Arbor Terrace Norwood1
Memory Care Studio Floor Plan
Download PDF
Memory Care Shared Suite Floor Plan
Download PDF
Assisted Living Studio Floor Plan
Download PDF
Assisted Living One Bedroom Floor Plan
Download PDF
Assisted Living Two Bedroom Floor Plan
Download PDF

Places of interest near Arbor Terrace Norwood

Address 0.8 miles from city center

Address 545 Tappan Rd, Norwood, NJ 07648

Calculate Travel Distance to Arbor Terrace Norwood

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Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

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Financial Aid for New Jersey Seniors

Get financial aid guidance

Managed Long Term Services and Supports

NJ Medicaid MLTSS

Age 65+ or disabled, New Jersey resident, Medicaid- eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

High urban demand; managed care model.

JACC (Jersey Assistance for Community Caregiving)

NJ JACC

Age 60+, New Jersey resident, at risk of nursing home.

~$2,500/month (individual, varies).

$40,000 (individual).

Higher asset limit; limited funding.

Pharmaceutical Assistance to the Aged and Disabled (PAAD)

New Jersey PAAD

Age 65+, NJ resident, enrolled in Medicare Part D or eligible.

~$42,142/year (individual), ~$49,209/year (couple).

Not assessed.

Copays $5 (generic), $7 (brand); covers Part D premiums up to benchmark.

Senior Gold Prescription Discount Program

New Jersey Senior Gold

Age 65+, NJ resident, enrolled in Medicare Part D or eligible.

~$42,142-$52,142/year (individual), ~$49,209-$59,209/year (couple).

Not assessed.

Copays $15 + 50% of remaining cost; no premium assistance.

Medicare Savings Program (MSP)

New Jersey Medicare Savings Program

Age 65+ or disabled, NJ resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist; includes Extra Help for Part D.

Senior Freeze (Property Tax Reimbursement)

New Jersey Senior Freeze

Age 65+ by Dec 31 prior year, NJ resident, homeowner, paid property taxes.

~$150,000/year (combined household, projected).

Not assessed; home ownership required.

Combines with ANCHOR/Stay NJ via PAS-1; annual application.

ANCHOR (Affordable NJ Communities for Homeowners and Renters)

New Jersey ANCHOR

Age 65+ prioritized, NJ resident, homeowner/renter, paid property taxes/rent.

~$150,000/year (homeowners), ~$75,000/year (renters).

Not assessed.

Combines with Senior Freeze/Stay NJ; broader than prior Homestead program.

Stay NJ

New Jersey Stay NJ

Age 65+ by Dec 31 prior year, NJ resident, homeowner, lived in home 10+ years.

~$500,000/year (projected, subject to final regs).

Not assessed; home ownership required.

Up to 50% tax credit (max $6,500); phased implementation.

Universal Service Fund (USF)

New Jersey Universal Service Fund

Age 65+ prioritized, NJ resident, utility customer, low-income.

~$3,970/month (individual, 185% FPL).

Not assessed; income-focused.

Must owe >$25 on bill; combines with LIHEAP if eligible.

Home Energy Assistance Program (LIHEAP)

New Jersey LIHEAP

Age 60+ prioritized, NJ resident, low-income household.

~$3,970/month (individual, 185% FPL).

Not assessed; income-focused.

Covers oil, gas, electric; emergency aid available.

NJ Family Caregiver Support Program (via NFCSP)

New Jersey Family Caregiver Support Program

Caregivers of 60+ needing care or 55+ caregivers of others; NJ resident; functional needs (2+ ADLs).

Prioritizes ~$24,980/year (individual); no strict cap.

Not assessed; need-based.

21 AAAs; rural/low-income priority.

VA Aid and Attendance (A&A) and Housebound Benefits

New Jersey VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, NJ resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand in urban/rural areas.

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