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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Dedicated to improving residents’ quality of life, Park Avenue Health Center is an extraordinary senior living community in Arlington, MA, providing short-term care. The community works well with residents to craft care plans according to their needs and preferences. Guiding residents in every step of retirement, the community provides social services to ensure they maximize their available resources.
Physical, speech, and occupational therapies are also provided for residents to get better and jump back into their lives easily. Do not worry about meal preparations with dining options catering to each resident’s dietary needs and tastes. The community goes above and beyond to provide a safe place where residents spend their golden years without worries.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 55th out of 89 homes in Massachusetts. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
|
51m per day | ▲ 31% State avg: 39m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
|
36m per day | ▼ 38% State avg: 58m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
|
2h 11m per day | ▼ 4% State avg: 2h 16m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
|
3h 19m per day | ▼ 4% State avg: 3h 27m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
|
4m per day | ■ Avg State avg: 4m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
|
41m per day | ▲ 46% State avg: 28m per day · National avg: 29m per day |
Occupancy between 85% and 95% suggests balanced demand.
Key information about the people who lead and staff this community.
In Massachusetts, the Executive Office of Elder Affairs (for assisted living facilities) and the Department of Public Health (for nursing homes) are the agencies authorized to inspect and report on facility safety.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Massachusetts state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
|
This Facility | MA Average | vs. MA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
|
45 | 14 | This facility has 221% more total citations than a typical Massachusetts nursing home (45 vs. MA avg 14).↑ 221% worse |
|
Citations per year
Average citations per year since 2022.
|
11.3 | 3.5 | This facility has 223% more citations per year than a typical Massachusetts nursing home (11.3 vs. MA avg 3.5).↑ 223% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on August 28, 2025, found deficiencies related to nursing staff competencies in responding to Code Blue emergencies. Earlier inspections showed a pattern of issues primarily involving resident supervision and safety, medical record accuracy, wound care, and infection control. Complaint investigations substantiated lapses in supervision that led to resident elopements and injuries, as well as failures in wound treatment and documentation. No fines, immediate jeopardy findings, or license actions were listed in the available reports. The facility’s record shows ongoing challenges in staff training and supervision, with some recurring themes but no clear improvement or worsening trend.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsMassachusetts average 4.5
Last Health inspection on Aug 2025
Massachusetts average 32.7
Massachusetts average 7.24
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
42 of 46 citations resulted from standard inspections; and 4 of 46 resulted from complaint investigations.
1233% worse than Massachusetts average
Massachusetts average: 0.3
33% better than Massachusetts average
Massachusetts average: 1.5
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
82% better than Massachusetts average
0% compared with Massachusetts average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hours
This role is partially covered by contractors.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.8 hours
This role is partially covered by contractors.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hours
This role is partially covered by contractors.
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
6,055 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 43 | 64 | 107 | 13,860 | 92 | 100% | 7.7 |
| Registered Nurse | 11 | 44 | 55 | 5,723 | 92 | 100% | 7.9 |
| Physical Therapist | 13 | 0 | 13 | 5,148 | 92 | 100% | 7.6 |
| Licensed Practical Nurse | 14 | 26 | 40 | 2,839 | 92 | 100% | 6.8 |
| Clinical Nurse Specialist | 4 | 0 | 4 | 1,262 | 64 | 70% | 8.2 |
| Other Dietary Services Staff | 7 | 0 | 7 | 1,002 | 89 | 97% | 7.4 |
| Physical Therapy Assistant | 0 | 4 | 4 | 717 | 66 | 72% | 6.6 |
| Respiratory Therapy Technician | 0 | 1 | 1 | 528 | 66 | 72% | 8 |
| Nurse Practitioner | 2 | 0 | 2 | 524 | 59 | 64% | 8.9 |
| Administrator | 1 | 0 | 1 | 502 | 52 | 57% | 9.7 |
| Dietitian | 1 | 0 | 1 | 491 | 61 | 66% | 8.1 |
| Occupational Therapy Aide | 1 | 0 | 1 | 300 | 40 | 43% | 7.5 |
| RN Director of Nursing | 1 | 0 | 1 | 262 | 22 | 24% | 11.9 |
| Qualified Social Worker | 0 | 5 | 5 | 192 | 38 | 41% | 4.7 |
| Dental Services Staff | 1 | 0 | 1 | 82 | 11 | 12% | 7.5 |
| Medical Director | 0 | 2 | 2 | 44 | 5 | 5% | 8.8 |
| Occupational Therapy Assistant | 0 | 2 | 2 | 35 | 13 | 14% | 2.3 |
| Mental Health Service Worker | 0 | 1 | 1 | 17 | 4 | 4% | 4.3 |
| Physical Therapy Aide | 0 | 1 | 1 | 8 | 1 | 1% | 8 |
| Speech Language Pathologist | 0 | 1 | 1 | 1 | 1 | 1% | 1.4 |
Includes penalties issued in 2023-2025
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
58% higher than Massachusetts average
Massachusetts average: $72K
75% more fines than Massachusetts average
Massachusetts average: 1.7
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Massachusetts average
Massachusetts average: 0.1
Penalties are imposed by CMS for violations of federal nursing home regulations.
3 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Apr 29, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Nov 7, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Oct 11, 2023
Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
17.7
73% worse than Massachusetts average
Massachusetts average: 10.2
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
32.3
62% worse than Massachusetts average
Massachusetts average: 20.0
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
39.3%
111% worse than Massachusetts average
Massachusetts average: 18.7%
Percent of long-stay residents whose ability to move independently worsened
30.9%
60% worse than Massachusetts average
Massachusetts average: 19.3%
Percent of low risk long-stay residents who lose control of their bowels or bladder
26.8%
21% worse than Massachusetts average
Massachusetts average: 22.1%
Percent of long-stay residents experiencing one or more falls with major injury
5.0%
38% worse than Massachusetts average
Massachusetts average: 3.6%
Percent of long-stay high risk residents with pressure ulcers
6.3%
35% worse than Massachusetts average
Massachusetts average: 4.7%
Percent of long-stay residents with a urinary tract infection
1.5%
28% better than Massachusetts average
Massachusetts average: 2.1%
Percent of long-stay residents who lose too much weight
7.1%
37% worse than Massachusetts average
Massachusetts average: 5.2%
Percent of long-stay residents who have depressive symptoms
1.7%
84% better than Massachusetts average
Massachusetts average: 10.7%
Percent of long-stay residents who received an antipsychotic medication
10.8%
47% better than Massachusetts average
Massachusetts average: 20.3%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
86.5%
6% worse than Massachusetts average
Massachusetts average: 91.9%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.4%
In line with Massachusetts average
Massachusetts average: 94.8%
Number of hospitalizations per 1,000 long-stay resident days.
3.40
83% worse than Massachusetts average
Massachusetts average: 1.86
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.99
94% worse than Massachusetts average
Massachusetts average: 1.54
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
36.6%
52% worse than Massachusetts average
Massachusetts average: 76.7%
Percent of short-stay residents who newly received an antipsychotic medication
1.5%
17% worse than Massachusetts average
Massachusetts average: 1.3%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
42.0%
46% worse than Massachusetts average
Massachusetts average: 77.7%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
17.9%
31% better than Massachusetts average
Massachusetts average: 25.8%
Percentage of short-stay residents who had an outpatient emergency department visit.
13.9%
18% worse than Massachusetts average
Massachusetts average: 11.8%
Percentage of SNF residents who experience falls with major injury during their stay.
2.3%
192% worse than Massachusetts average
Massachusetts average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
41.5%
23% worse than Massachusetts average
Massachusetts average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
44.7%
12% worse than Massachusetts average
Massachusetts average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
52% of new residents, usually for short-term rehab.
34% of new residents, often for short stays.
14% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
83
Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Park Avenue Health Center based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #74 / 92Payroll — State benchmarkedThis home is ranked 74th out of 92 homes in Massachusetts. Shows total annual staff payroll benchmarked to the Massachusetts average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total Residents: 89 Residents
Housing Options: Private / Semi-Private Rooms
Building Type: Single-story
Most residents typically stay for a few weeks or months before returning home or moving on.
Jerry Labelle serves as the Administrator at Park Avenue Healthcare, leading the community with a commitment to the vision and mission of the facility. He works alongside a team of dedicated professionals to ensure high-quality care and services for residents.
1.7 miles from city center
Estimated distance in miles from Arlington's city center to Park Avenue Health Center's address, calculated via Google Maps.
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Park Avenue Health Center is located in Arlington, Massachusetts.
Here are the financial assistance programs available to residents in Massachusetts.
Park Avenue Health Center is in the Park Avenue neighborhood of Arlington.
Park Avenue Health Center has a walk score of 40. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
Park Avenue Health Center is located at 146 Park Ave, Arlington, MA 02476, United States.
(781) 648-9530 will put you in contact with the team at Park Avenue Health Center.
Yes — Park Avenue Health Center is a CMS-certified provider of Medicare and Medicaid.
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