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Conveniently situated near different churches in Kings Road, Laguna Niguel, CA, Laguna Palms I is a quaint community that offers assisted living. Committed to enhancing residents’ quality of life, the community delivers the utmost care and attention 24/7 for up to six residents. Spend your later years without worries with the community handling the housekeeping and other household responsibilities.
With its cozy setting, residents are encouraged to interact with their neighbors and do the things they love for leisure and wellness. Healthy and delicious meals are also served to satisfy cravings and dietary needs. The community is great for those looking for assistance in living their day-to-day activities while still having the independence to spend their day as they please.
Higher than the California average: 72.8%Laguna Palms I is legally operated by Residential Care Services, Inc., and administrated by Michael Milo.
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. See the assisted living residences benchmark below for the typical California score; higher is better.
Above the California average for assisted living residences.
California assisted living residences benchmark: C 76/100
Inspection score: 88 out of 100. Letter grade B+. Above the California average for assisted living residences.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 2 | 10 | This facility has 80% fewer total citations than a typical California assisted living residence (2 vs. CA avg 10).↓ 80% better |
|
Serious citations (Type A)
Violations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.
| 0 | 3 | This facility has 100% fewer serious citations (type a) than a typical California assisted living residence (0 vs. CA avg 3).↓ 100% better |
|
Moderate citations (Type B)
Violations that do not pose an immediate risk but still represent a departure from required care or operational standards.
| 2 | 4 | This facility has 50% fewer moderate citations (type b) than a typical California assisted living residence (2 vs. CA avg 4).↓ 50% better |
|
Citations per year
Average citations per year since 2021.
| 0.4 | 2 | This facility has 80% fewer citations per year than a typical California assisted living residence (0.4 vs. CA avg 2).↓ 80% better |
|
Citations per inspection
Average citations per inspection.
| 0.4 | 3.3 | This facility has 88% fewer citations per inspection than a typical California assisted living residence (0.4 vs. CA avg 3.3).↓ 88% better |
Inspections & Visits
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total visits
Combined count of complaint visits, other regulatory visits, and official scheduled inspections.
| 5 | 16 | This facility has 69% fewer total visits than a typical California assisted living residence (5 vs. CA avg 16).↓ 69% better |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 1 | 13 | This facility has 92% fewer complaint visits than a typical California assisted living residence (1 vs. CA avg 13).↓ 92% better |
|
Other visits
Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.
| 0 | 7 | This facility has 100% fewer other visits than a typical California assisted living residence (0 vs. CA avg 7).↓ 100% better |
|
Official inspections
Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.
| 4 | 4 | This facility has official inspections in line with the California average (4 vs. CA avg 4).— At avg |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
This facility’s inspection record is mostly clean, with occasional minor documentation and training deficiencies that inspectors flagged but did not escalate. The most recent inspection on February 11, 2026, found no substantiated complaints after investigating allegations about supervision, toileting, and resident rights. Previous visits cited one deficiency in August 2025 for incomplete staff training and one in August 2024 for missing service plans affecting three residents.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection Reports
Housing Options: Private / Semi-Private Rooms
Building Type: Single-story
Dining Services
Housekeeping Services
Beauty Services
Transportation Services
Recreational Activities
1.7 miles from city center
Estimated distance in miles from Laguna Niguel's city center to Laguna Palms I's address, calculated via Google Maps.
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Laguna Palms I is located in Laguna Niguel, California.
Here are the financial assistance programs available to residents in California.
The information below is reported by the California Department of Social Services and Department of Public Health.
| Crestavilla |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Laguna Niguel (Niguel Road) | 250 | No | 70 | 2 | 7
Facility
7
CA AVG
11.6
Rank
#719 / 1397 | 1
Facility
1
CA AVG
3.2
Rank
#413 / 1164 | 3
Facility
3
CA AVG
11
Rank
#1064 / 1365 |
74.0%
Facility
74.0%
CA AVG
73.6%
Rank
#712 / 1289 | A+ | Crestavilla Trs, LLC: Ksl Crestavilla Manager ,LLC | Private / Semi-Private Rooms |
| Watermark Laguna Niguel |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Laguna Niguel | 135 | No | 53 | 2 | 3
Facility
3
CA AVG
11.6
Rank
#440 / 1397 | -
Facility
-
CA AVG
3.2
Rank
#1 / 1164 | 2
Facility
2
CA AVG
11
Rank
#1161 / 1365 |
45.2%
Facility
45.2%
CA AVG
73.6%
Rank
#1196 / 1289 | - | Us Alliance Holden Of Forbes Tenant LLC; Watermark | Private / Semi-Private Rooms |
| Laguna Palms I |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Laguna Niguel | 6 | No | 25 | 4 | 1
Facility
1
CA AVG
11.6
Rank
#210 / 1397 | -
Facility
-
CA AVG
3.2
Rank
#1 / 1164 | 29
Facility
29
CA AVG
11
Rank
#85 / 1365 |
83.3%
Facility
83.3%
CA AVG
73.6%
Rank
#404 / 1289 | - | Residential Care Services, Inc. | Private / Semi-Private Rooms |
| Vividus Senior Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Laguna Niguel | - | No | 29 | - | - | - | - | - | - | - | Private / Semi-Private Rooms |
The legal owner and operator of Laguna Palms I is Residential Care Services, Inc..
Laguna Palms I has a walk score of 25. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
Laguna Palms I's occupancy is 83%.
Michael Milo is the administrator of Laguna Palms I.
Laguna Palms I has 6 beds.
Laguna Palms I has had 2 recently reported deficiencies.
Laguna Palms I is located at 24571 Kings Rd., Laguna Niguel, CA 92677.
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