Overview of West Valley Helping Hands

Tucked away in the serene area of Peoria, AZ, West Valley Helping Hands offers a peaceful environment for assisted living. The community ensures residents are receiving quality care and assistance with their daily living activities for a comfortable and convenient living experience. As an intimate community, West Valley Helping Hands fosters tight-knit connections and guarantees personalized and focused care.

With 24/7 supervision and a round-the-clock care team, the community ensures residents feel safe, secure, and at ease in their living environment. Fun and engaging activities are also available to give residents opportunities for social engagement and physical activity. At West Valley Helping Hands, you can enjoy compassionate care and vibrant experiences while staying close to life amenities in the city.

(866) 652-8987
Bed community size
7-bed community Rank #440 / 529Bed count — State benchmarkedThis home is ranked 440th out of 529 homes in Arizona for bed count. Shows this facility's certified or reported bed count compared to other Arizona SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
Years in operation
7 years in operation Rank #269 / 531Years in operation — State benchmarkedThis home is ranked 269th out of 531 homes in Arizona for years in operation. Shows how long this facility has been in operation compared to other Arizona SNFs. Longer operating histories may benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
An established community with some operational experience and growing routines.
Walk Score
Walk Score: 19 / 100 Rank #589 / 819Walk Score — State benchmarkedThis home is ranked 589th out of 819 homes in Arizona for walk score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Arizona SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

License Details

Facility TypeAssisted Living Home
StatusActive
IssuanceMarch 15, 2019
ExpirationFebruary 28, 2027
License NumberAL11062H
QualificationHealth Care

Ownership & Operating Entity

West Valley Helping Hands is administrated by Livia Radu.

OwnerAMPO LLC

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactLivia Radu

Contact West Valley Helping Hands

Inspection History

In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.

Since 2023 · 3 years of data 2 complaints 3 inspections
Inspection Score Info A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Arizona state average. The score below shows how many points this facility sits above or below the typical Arizona assisted living residence score (the benchmark); higher is better.

2 points above the Arizona average for assisted living residences (82/100)

Inspection score: 84 out of 100. Letter grade B. 2 points above the Arizona average for assisted living residences (82/100)

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2023 vs. Arizona state average
Overall vs. AZ average 1 Worse Metrics worse than Arizona average:
• Enforcement actions (122% above)
3 Better Metrics better than Arizona average:
• Total inspections (40% below)
• Total complaints (67% below)
• Complaints per year (65% below)
Latest Inspection August 14, 2024 Complaint;Compliance (Annual) 3 deficiencies

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityAZ Averagevs. AZ Avg
Enforcement actions Info Formal penalties or interventions imposed by Arizona regulators — directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management. 20.9 This facility has 122% more enforcement actions than a typical Arizona assisted living residence (2 vs. AZ avg 0.9).↑ 122% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityAZ Averagevs. AZ Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 35 This facility has 40% fewer total inspections than a typical Arizona assisted living residence (3 vs. AZ avg 5).↓ 40% better

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityAZ Averagevs. AZ Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 26 This facility has 67% fewer total complaints than a typical Arizona assisted living residence (2 vs. AZ avg 6).↓ 67% better Rank #267 / 500 Total complaints — State benchmarked This home is ranked 267th out of 500 homes in Arizona. Shows this facility's complaint-related visits compared to the Arizona average among 500 comparable communities in the ranking pool.
Complaints per year Info Average complaints per year since 2023. 0.72 This facility has 65% fewer complaints per year than a typical Arizona assisted living residence (0.7 vs. AZ avg 2).↓ 65% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • August 14, 2024 inspection found three deficiencies including failure to provide a means of exiting the facility and failure to notify the Department, resulting in a $500 fine paid in full.
  • August 14, 2023 complaint investigation found four deficiencies in written service plans, medication orders, vaccination documentation, and medication administration.
  • December 5, 2022 annual inspection found two deficiencies in service plan documentation and medication administration compliance.

What does this home offer?

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Housing Options: Private / Shared Rooms

Building type icon
Building type icon

Building Type: Single-story

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Housekeeping Services

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Recreational Activities

Places of interest near West Valley Helping Hands

Address 4.4 miles from city center Info Estimated distance in miles from Peoria's city center to West Valley Helping Hands's address, calculated via Google Maps.

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Financial Assistance for
Assisted Living in Arizona

West Valley Helping Hands is located in Peoria, Arizona.
Here are the financial assistance programs available to residents in Arizona.

Get Financial aid guidance

Arizona Long Term Care System

ALTCS

Age 65+ or disabled
General Arizona resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
AZ

Covers tribal members; rural outreach.

Benefits
In-home care (6-8 hours/day) Assisted living Nursing home care Medical services Transportation (10 trips/month)

Non-Medical Home and Community Based Services

AZ DES Non-Medical HCBS

Age 60+
General Arizona resident, at risk of institutionalization.
Income Limits ~$2,000/month individual, varies
Asset Limits $10,000 individual
AZ

Limited funding; waitlists common.

Benefits
Homemaker services (3-5 hours/week) Respite care (up to 10 days/year) Adult day care (~$60/day)

Weatherization Assistance Program (WAP)

AZ WAP

Age 60+ priority
General Arizona resident, own/rent home, low-income.
Income Limits (2025) ~$2,510/month 200% of poverty level, individual
Asset Limits Not applicable; income-focused.
AZ

High demand in rural desert areas; limited annual funds.

Benefits
Insulation Weather stripping HVAC repairs (avg. $500-$1,000/year savings)

Section 202 Supportive Housing for the Elderly

AZ Section 202

Age 62+
General Arizona resident, very low income, able to live independently with support.
Income Limits (2025) ~$1,645/month 50% of area median income, individual, varies by county
Asset Limits $10,000 individual, excludes home if owned
AZ

Limited units; high demand in metro areas like Phoenix.

Benefits
Subsidized rent (30% of income, e.g., $300-$500/month) On-site services (housekeeping, transportation, ~$200/month value)

Arizona CARES Program

AZ CARES

Age
General Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
AZ

Focus on rural access; complements ALTCS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

AZ DES Non-Medical Home and Community Based Services (HCBS)

AZ DES Non-Medical HCBS

Age 60+ or disabled
General Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.
Income Limits Above Medicaid threshold but low-income ~$1,500-$2,500/month, varies by region
Asset Limits Not specified; income-driven eligibility.
AZ

Targets those ineligible for ALTCS; prioritizes rural and tribal areas.

Benefits
Homemaker services (3-5 hours/week) Personal care (limited hours) Respite care (up to 10 days/year) Transportation (~5 trips/month)

Compare Assisted Living around Peoria

The information below is reported by the Arizona Department of Health Services, Bureau of Long Term Care Licensing.

Filter by care type
The Montecito Senior Living
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Peoria (North 87Th Avenue)
141
Facility 141
AZ AVG 55
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Yes
40
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AZ AVG 37
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Private / Shared Rooms
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Rank #382 / 531
A+Heath D Van Gysel9
MorningStar Senior Living at Golden Ridge
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Peoria (Haciendas Del Sol)
124
Facility 124
AZ AVG 55
Rank #79 / 529
No
40
Facility 40
AZ AVG 37
Rank #362 / 819
Private / Shared Rooms
6
Facility 6
AZ AVG 11
Rank #299 / 531
-Kelci D Franks12
Brookdale Peoria
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Peoria (West Greenbrian Drive)
72
Facility 72
AZ AVG 55
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Yes
56
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AZ AVG 37
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Private / Shared Rooms
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AZ AVG 11
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B-Colleen Rookerson2
The Forum at Desert Harbor
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

Peoria (Desert Harbor)
50
Facility 50
AZ AVG 55
Rank #217 / 529
No
21
Facility 21
AZ AVG 37
Rank #575 / 819
Private / Shared Rooms
37
Facility 37
AZ AVG 11
Rank #19 / 531
-Auxiliadora C Morales4
West Valley Helping Hands
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Peoria (Desert Harbor)
7
Facility 7
AZ AVG 55
Rank #440 / 529
No
19
Facility 19
AZ AVG 37
Rank #589 / 819
Private / Shared Rooms
7
Facility 7
AZ AVG 11
Rank #269 / 531
-Livia Radu3

Frequently Asked Questions about West Valley Helping Hands

What neighborhood is West Valley Helping Hands in?

West Valley Helping Hands is in the Desert Harbor neighborhood of Peoria.

Who is the owner of West Valley Helping Hands?

The legal owner and operator of West Valley Helping Hands is Ampo Llc.

Is West Valley Helping Hands in a walkable area?

West Valley Helping Hands has a walk score of 19. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of West Valley Helping Hands?

According to AZ state health department records, West Valley Helping Hands's license number is AL11062H.

When does West Valley Helping Hands's license expire?

According to AZ state health department records, West Valley Helping Hands's license expires on February 28, 2027.

Who is the administrator of West Valley Helping Hands?

Livia Radu is the administrator of West Valley Helping Hands.

How many beds does West Valley Helping Hands have?

West Valley Helping Hands has 7 beds.

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