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West Valley Helping Hands
West Valley Helping Hands

West Valley Helping Hands

15021 N 91St Ln, Peoria, AZ 85381 View map Calculator: See prices in your area
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Overview of West Valley Helping Hands

Tucked away in the serene area of Peoria, AZ, West Valley Helping Hands offers a peaceful environment for assisted living. The community ensures residents are receiving quality care and assistance with their daily living activities for a comfortable and convenient living experience. As an intimate community, West Valley Helping Hands fosters tight-knit connections and guarantees personalized and focused care.

With 24/7 supervision and a round-the-clock care team, the community ensures residents feel safe, secure, and at ease in their living environment. Fun and engaging activities are also available to give residents opportunities for social engagement and physical activity. At West Valley Helping Hands, you can enjoy compassionate care and vibrant experiences while staying close to life amenities in the city.

Facility Direct Line (866) 652-8987
Facility Direct Line (866) 652-8987
By The Numbers

Community insights.

Bed count Info A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions. 7 Rank #398 / 487Bed count — State benchmarkedThis home is ranked 398th out of 487 homes we track in Arizona for bed count. Shows this facility's certified or reported bed count compared to other Arizona facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Smaller home · May offer a more intimate, personalized care environment.

Years of operating Info An established community with some operational experience and growing routines. This is the number of years in operation under current management. Rank #276 / 529Years in operation — State benchmarkedThis home is ranked 276th out of 529 homes we track in Arizona for years in operation. Shows how long this facility has been in operation compared to other Arizona facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
7 years
Walk Score Info Car-dependent. Most errands require a car, with limited nearby walkable options. Rank #553 / 740Walk Score — State benchmarkedThis home is ranked 553rd out of 740 homes we track in Arizona for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Arizona facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
19 / 100

About this community

License Details

Facility TypeAssisted Living Home
StatusActive
IssuanceMarch 15, 2019
ExpirationFebruary 28, 2027
License NumberAL11062H
QualificationHealth Care

Ownership & Operating Entity

West Valley Helping Hands is administered by Livia Radu.

OwnerAmpo LLC

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactLivia Radu (per state records, record updated Jul 2026)

Contact West Valley Helping Hands

Inspection History

In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. AZ average 2 Worse Metrics worse than Arizona average:
• Deficiencies per inspection (45% above)
• Enforcement actions (122% above) 3 Better Metrics better than Arizona average:
• Total deficiencies (42% below)
• Total complaints (67% below)
• Complaints per year (65% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityAZ Averagevs. AZ Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 712 This facility has 42% fewer total deficiencies than a typical Arizona assisted living residence (7 vs. AZ avg 12).↓ 42% better Rank #249 / 486 Total deficiencies — State benchmarked This home is ranked 249th out of 486 homes we track in Arizona for deficiencies. Shows this facility's deficiencies compared to the Arizona average among 486 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Deficiencies per inspection Info Average deficiencies per inspection. 3.52.41 This facility has 45% more deficiencies per inspection than a typical Arizona assisted living residence (3.5 vs. AZ avg 2.41).↑ 45% worse Rank #375 / 486 Deficiencies per inspection — State benchmarked This home is ranked 375th out of 486 homes we track in Arizona for deficiencies per inspection. Shows this facility's deficiencies per inspection compared to the Arizona average among 486 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Enforcement actions Info Formal penalties or interventions imposed by Arizona regulators — directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management. 20.9 This facility has 122% more enforcement actions than a typical Arizona assisted living residence (2 vs. AZ avg 0.9).↑ 122% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityAZ Averagevs. AZ Avg
Total inspections Info Combined count of all inspections conducted at this facility. 25 This facility has had 60% fewer total inspections than the Arizona average (2 vs. AZ avg 5). More inspections can mean more regulatory scrutiny rather than worse care.↓ 60% fewer

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityAZ Averagevs. AZ Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 26 This facility has 67% fewer total complaints than a typical Arizona assisted living residence (2 vs. AZ avg 6).↓ 67% better Rank #273 / 489 Total complaints — State benchmarked This home is ranked 273rd out of 489 homes we track in Arizona for complaint-related visits. Shows this facility's complaint-related visits compared to the Arizona average among 489 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Complaints per year Info Average complaints per year since 2023. 0.72 This facility has 65% fewer complaints per year than a typical Arizona assisted living residence (0.7 vs. AZ avg 2).↓ 65% better
Show Inspection Reports

What does this home offer?

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Housing Options: Private / Shared Rooms

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Building Type: Single-story

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Housekeeping Services

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Recreational Activities

Places of interest near West Valley Helping Hands

Address 3.0 miles from city center Info Estimated distance in miles from Peoria's city center to West Valley Helping Hands's address, calculated via Google Maps.

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Compare Assisted Living around Peoria

Info below is compiled from the AZ Dept. of Health Services (ADHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
Number of years the company has been in operation.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Regulatory visits tied to complaints or allegations in the state file—not the same as every routine survey.
Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
Freedom Plaza Arizona
AL
HOS
IL
MC
NH
SNF
Peoria
111
Facility 111
AZ AVG 49
Rank #91 / 487
Yes
28
Facility 28
AZ AVG 38
Rank #468 / 740
Studio / 1 Bed / 2 Bed
48
Facility 48
AZ AVG 12
Rank #3 / 529
A+Ian G Lewis19
13
Facility 13
AZ AVG 6
Rank #464 / 489
6
Facility 6
AZ AVG 9
Rank #224 / 486
0.3
Facility 0.3
AZ AVG 1.8
Rank #96 / 486
Desert Winds Assisted Living
AL
IL
MC
Peoria (Desert Winds Mod)
88
Facility 88
AZ AVG 49
Rank #128 / 487
Yes
51
Facility 51
AZ AVG 38
Rank #226 / 740
-
26
Facility 26
AZ AVG 12
Rank #56 / 529
-Nora Dartoe9
6
Facility 6
AZ AVG 6
Rank #400 / 489
0
Facility 0
AZ AVG 9
Rank #1 / 486
0.0
Facility 0.0
AZ AVG 1.8
Rank #1 / 486
Fletcher Farms Assisted Living
AL
MC
Peoria (Riverstone Estates)
10
Facility 10
AZ AVG 49
Rank #203 / 487
No
33
Facility 33
AZ AVG 38
Rank #417 / 740
Private / Semi-Private Rooms
15
Facility 15
AZ AVG 12
Rank #147 / 529
-Mariafe S Castro3
1
Facility 1
AZ AVG 6
Rank #182 / 489
10
Facility 10
AZ AVG 9
Rank #310 / 486
3.3
Facility 3.3
AZ AVG 1.8
Rank #368 / 486
West Valley Helping Hands
AL
Peoria (Desert Harbor)
7
Facility 7
AZ AVG 49
Rank #398 / 487
No
19
Facility 19
AZ AVG 38
Rank #553 / 740
Private / Shared Rooms
7
Facility 7
AZ AVG 12
Rank #276 / 529
-Livia Radu2
2
Facility 2
AZ AVG 6
Rank #273 / 489
7
Facility 7
AZ AVG 9
Rank #249 / 486
3.5
Facility 3.5
AZ AVG 1.8
Rank #375 / 486
Creative Care Assisted Living
AL
Grande Peoria (Sunrise)
5
Facility 5
AZ AVG 49
Rank #413 / 487
No
22
Facility 22
AZ AVG 38
Rank #528 / 740
Private / Semi-Private Rooms
12
Facility 12
AZ AVG 12
Rank #187 / 529
A+Simona Duican2
1
Facility 1
AZ AVG 6
Rank #182 / 489
0
Facility 0
AZ AVG 9
Rank #1 / 486
0.0
Facility 0.0
AZ AVG 1.8
Rank #1 / 486

Rank badges are statewide: each community is ranked against every AZ community we track that reports that metric, not just the 5 on this page. See how we rank facilities

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Financial Assistance for
Assisted Living in Arizona

West Valley Helping Hands is located in Peoria, Arizona.
Here are the financial assistance programs available to residents in Arizona.

Get Financial aid guidance

Arizona Long Term Care System

ALTCS

Age 65+ or disabled
General Arizona resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
AZ

Covers tribal members; rural outreach.

Benefits
In-home care (6-8 hours/day) Assisted living Nursing home care Medical services Transportation (10 trips/month)

Non-Medical Home and Community Based Services

AZ DES Non-Medical HCBS

Age 60+
General Arizona resident, at risk of institutionalization.
Income Limits ~$2,000/month individual, varies
Asset Limits $10,000 individual
AZ

Limited funding; waitlists common.

Benefits
Homemaker services (3-5 hours/week) Respite care (up to 10 days/year) Adult day care (~$60/day)

Weatherization Assistance Program (WAP)

AZ WAP

Age 60+ priority
General Arizona resident, own/rent home, low-income.
Income Limits (2025) ~$2,510/month 200% of poverty level, individual
Asset Limits Not applicable; income-focused.
AZ

High demand in rural desert areas; limited annual funds.

Benefits
Insulation Weather stripping HVAC repairs (avg. $500-$1,000/year savings)

Section 202 Supportive Housing for the Elderly

AZ Section 202

Age 62+
General Arizona resident, very low income, able to live independently with support.
Income Limits (2025) ~$1,645/month 50% of area median income, individual, varies by county
Asset Limits $10,000 individual, excludes home if owned
AZ

Limited units; high demand in metro areas like Phoenix.

Benefits
Subsidized rent (30% of income, e.g., $300-$500/month) On-site services (housekeeping, transportation, ~$200/month value)

Arizona CARES Program

AZ CARES

Age —
General Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
AZ

Focus on rural access; complements ALTCS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

AZ DES Non-Medical Home and Community Based Services (HCBS)

AZ DES Non-Medical HCBS

Age 60+ or disabled
General Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.
Income Limits Above Medicaid threshold but low-income ~$1,500-$2,500/month, varies by region
Asset Limits Not specified; income-driven eligibility.
AZ

Targets those ineligible for ALTCS; prioritizes rural and tribal areas.

Benefits
Homemaker services (3-5 hours/week) Personal care (limited hours) Respite care (up to 10 days/year) Transportation (~5 trips/month)

Frequently Asked Questions about West Valley Helping Hands

What neighborhood is West Valley Helping Hands in?

West Valley Helping Hands is in the Desert Harbor neighborhood of Peoria.

Who is the owner of West Valley Helping Hands?

West Valley Helping Hands is legally operated by Ampo LLC, and administered by Livia Radu.

Is West Valley Helping Hands in a walkable area?

West Valley Helping Hands has a walk score of 19. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of West Valley Helping Hands?

According to AZ state health department records, West Valley Helping Hands's license number is AL11062H.

When does West Valley Helping Hands's license expire?

According to AZ state health department records, West Valley Helping Hands's license expires on February 28, 2027.

How long has West Valley Helping Hands been in business?

West Valley Helping Hands has been operating for approximately 7 years, based on available licensing and registration records.

Are pets allowed at West Valley Helping Hands?

No, West Valley Helping Hands has a no-pet policy.

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