Highlands Senior Living Norcross

Memory Care in Gwinnett County

Overview of Highlands Senior Living Norcross

Ideally situated in the peaceful neighborhood of Norcross, GA, Highlands Senior Living Norcross is a dedicated community that offers assisted living and memory care. The community is dedicated to improving residents’ well-being, providing top-tier care and support tailored to their needs and preferences around the clock. Residents keep peace of mind within the community’s friendly and nurturing environment.

Residents here will not run out of things to do with a jam-packed calendar of fun activities and engaging programs, aiming to keep them active and enhance their cognition. Fostering comfort and satisfying dietary needs, delicious and healthy meals are prepared for a satisfactory dining experience. Medication management and a house pharmacy are also available for residents’ convenience. The community’s all-inclusive rates ensure residents enjoy their golden years without worries.

(770) 368-0292

Managed by Janice Hunt

Level II Senior Living Administrator

Over 32 years of experience

Janice Hunt is a compassionate and dependable leader with over 32 years in senior living. As a Level II Senior Living Administrator, she combines her extensive experience and dedication to ensure every resident and staff member feels valued and at home. Known for her creativity and attention to detail, Janice fosters joy and connection through thoughtfully planned events and staff retreats.

Bed community size
84-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
1 year in operation
A newer community that may feature more recent facilities and programs.
Walk Score
Walk Score: 35 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

License Details

Facility TypeAssisted Living Community
IssuanceNovember 13, 2024
CountyGwinnett

Ownership & Operating Entity

Highlands Senior Living Norcross is administrated by Jenohn Carter.

Staffing & Medical

2 services
Licensed Nurses/CNAs
24-Hour Staffing

Amenities & Lifestyle

Specific ProgramsPersonal Care, Home Helpers

What does this home offer?

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Housing Options: Studio / Private / Semi-Private Rooms

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Building Type: 3-story

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Dining Services

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Beauty Services

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Transportation Services

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Housekeeping Services

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Recreational Activities

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Exercise Programs

Types of Care at Highlands Senior Living Norcross

Memory Care Assisted Living Home Care

Contact Highlands Senior Living Norcross

Inspection History

In Georgia, the Department of Community Health, Healthcare Facility Regulation Division conducts unannounced inspections to ensure facilities adhere to state health and safety requirements.

5 visits/inspections Info Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.

Georgia average: 15 visits/inspections

Latest inspection

Date August 17, 2025
Complaint Investigation

3 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Georgia average: 21 deficiencies

0.6 deficiencies per inspection

Georgia average: 1.4 deficiencies per inspection

Inspection Report Summary for Highlands Senior Living Norcross

The most recent inspection on August 17, 2025, found no deficiencies. Earlier inspections also showed no deficiencies except for one in April 2025, when inspectors cited issues related to protective care and supervision after two residents eloped undetected and were not reported within the required timeframe. The main deficiencies involved inadequate oversight, failure to report incidents promptly, and incomplete records. Complaint investigations since then were unsubstantiated, with no rule violations cited. This pattern suggests improvement in compliance and oversight following the April findings.

Financial Assistance for
Memory Care in Georgia

Highlands Senior Living Norcross is located in Norcross, Georgia.
Here are the financial assistance programs available to residents in Georgia.

Get Financial aid guidance

Community Care Services Program

Georgia Medicaid CCSP

Age 65+ or disabled
General Georgia resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
GA

High rural demand; waitlists possible.

Benefits
Personal care (5-7 hours/day) Adult day care (~$75/day) Respite (240 hours/year) Meals

Respite Care Program

Georgia NFCSP Respite

Age Caregiver of someone 60+ (or with dementia)
General Georgia resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
GA

Focus on metro and rural balance.

Benefits
In-home aide (4-6 hours/day) Adult day care (~$75/day) Facility stay (up to 5 days)

Home and Community Services (HCS)

Georgia Home and Community Services (Non-Medicaid)

Age 60+
General Georgia resident, functionally impaired, at risk of nursing home placement.
Income Limits (2025) No strict limit; prioritizes ~$41,000/year; cost-sharing for higher incomes.
Asset Limits Not specified; need-based.
GA

Non-Medicaid; AAA-managed.

Benefits
Personal care (4-6 hours/day) Homemaker Adult day care ($80/day) Respite (~5 days/year)

Medicare Savings Program (MSP)

Georgia Medicare Savings Program

Age 65+ or disabled
General Georgia resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI).
Asset Limits $9,430 (individual), $14,130 (couple).
GA

Three tiers; entitlement benefit.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Program of All-Inclusive Care for the Elderly (PACE)

Georgia Medicaid PACE

Age 55+
General Georgia resident, nursing home-level care need, safe with PACE support.
Income Limits (2025) ~$2,829/month 300% FBR
Asset Limits $2,000 (individual), $3,000 (couple).
GA

Limited areas (e.g., Macon, Augusta).

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Therapy

Senior Community Service Employment Program (SCSEP)

Georgia SCSEP (Federally Funded, State-Administered)

Age 55+
General unemployed, low-income, Georgia resident.
Income Limits (2025) ~$1,983/month 125% FPL
Asset Limits Not specified; income-focused.
GA

~1,200 slots; prioritizes veterans, rural residents.

Benefits
Paid training (~20 hours/week at ~$7.25/hour) Job placement

SOURCE (Service Options Using Resources in a Community Environment)

Georgia Medicaid SOURCE Program

Age 65+ or disabled
General Georgia resident, Medicaid-eligible, frail but not necessarily nursing home-level.
Income Limits (2025) ~$914/month (SSI level); QIT allowed.
Asset Limits $2,000 (individual), $3,000 (couple).
GA

Enhanced primary care model; statewide via 12 sites.

Benefits
Personal care (4-6 hours/day) Case management Adult day health ($80/day) Respite (limited)

Optional State Supplementation (OSS)

Georgia Optional State Supplementation

Age 65+ or disabled
General Georgia resident, in approved facility, low-income/SSI recipient.
Income Limits (2025) ~$1,004/month including SSI
Asset Limits $2,000 (individual), $3,000 (couple).
GA

~$20-$489/month based on facility type.

Benefits
Cash (~$20-$489/month) for room/board in personal care homes

Places of interest near Highlands Senior Living Norcross

Address 1.9 miles from city center Info Estimated distance in miles from Norcross's city center to Highlands Senior Living Norcross's address, calculated via Google Maps.

Calculate Travel Distance to Highlands Senior Living Norcross

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Address

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Compare Memory Care around Gwinnett County The information below is reported by the Georgia Department of Community Health, Healthcare Facility Regulation Division.

Filter by care type
Alto Johns Creek
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Johns Creek127Yes 47 Studio / Private / Semi-Private Rooms1-Damaris Green300.0
Delmar Gardens of Gwinnett Senior Living
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Lawrenceville100No 15 Studio / Private / Semi-Private Rooms10-Ms Jennifer Thilo17321.9
Highlands Senior Living Norcross
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Norcross84No 35 Studio / Private / Semi-Private Rooms1-Jenohn Carter530.6
Tender Personal Care Home II
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Lawrenceville8No 21 Studio / Private / Semi-Private Rooms13-Mr Daniel Emerich451.3
Generous Care Giving
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Buford6No 5 Studio / Private / Semi-Private Rooms6A+Mr Raymond Butler362.0

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