Highlands Senior Living Norcross
Assisted Living, Home Care & Memory Care · Norcross, GA
Highlands Senior Living Norcross
Assisted Living, Home Care & Memory Care · Norcross, GA
Overview of Highlands Senior Living Norcross
Ideally situated in the peaceful neighborhood of Norcross, GA, Highlands Senior Living Norcross is a dedicated community that offers assisted living and memory care. The community is dedicated to improving residents’ well-being, providing top-tier care and support tailored to their needs and preferences around the clock. Residents keep peace of mind within the community’s friendly and nurturing environment.
Residents here will not run out of things to do with a jam-packed calendar of fun activities and engaging programs, aiming to keep them active and enhance their cognition. Fostering comfort and satisfying dietary needs, delicious and healthy meals are prepared for a satisfactory dining experience. Medication management and a house pharmacy are also available for residents’ convenience. The community’s all-inclusive rates ensure residents enjoy their golden years without worries.
84-bed community Rank #312 / 661Bed count — State benchmarkedThis home is ranked 312th out of 661 homes we track in Georgia for bed count. Shows this facility's certified or reported bed count compared to other Georgia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Georgia that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
1 year in operation Rank #643 / 671Years in operation — State benchmarkedThis home is ranked 643rd out of 671 homes we track in Georgia for years in operation. Shows how long this facility has been in operation compared to other Georgia facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Georgia that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A newer community that may feature more recent facilities and programs.
Walk Score: 35 / 100 Rank #485 / 838Walk Score — State benchmarkedThis home is ranked 485th out of 838 homes we track in Georgia for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Georgia facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Georgia that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
Facility TypeAssisted Living Community
IssuanceNovember 13, 2024
CountyGwinnett
Highlands Senior Living Norcross is administered by Jenohn Carter.
Licensed Nurses/CNAs
24-Hour Staffing
Email
ramesh@highlands.care
Specific ProgramsPersonal Care, Home Helpers
Inspection History
In Georgia, the Department of Community Health, Healthcare Facility Regulation Division conducts unannounced inspections to ensure facilities adhere to state health and safety requirements.
Since 2025 · 1 year of data
These figures come from state-published and/or federal inspection records. The period covered can vary depending on document availability.
3 deficiencies
5 inspections
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Georgia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2025 vs. Georgia state average
Overall vs. GA average
0 Worse
No metrics in this bucket.
2 Better
Metrics better than Georgia average:
• Total deficiencies (88% below)
• Deficiencies per inspection (60% below)
• Total deficiencies (88% below)
• Deficiencies per inspection (60% below)
Deficiencies
| This Facility | GA Average | vs. GA Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 3 | 25 | This facility has 88% fewer total deficiencies than a typical Georgia assisted living residence (3 vs. GA avg 25).↓ 88% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 0.6 | 1.5 | This facility has 60% fewer deficiencies per inspection than a typical Georgia assisted living residence (0.6 vs. GA avg 1.5).↓ 60% better |
Inspections
| This Facility | GA Average | vs. GA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all inspections conducted at this facility.
| 5 | 17 | This facility has had 71% fewer total inspections than the Georgia average (5 vs. GA avg 17). More inspections can mean more regulatory scrutiny rather than worse care.↓ 71% fewer |
What does this home offer?
No pets allowed
Housing Options: Studio / Private / Semi-Private Rooms
Building Type: 3-story
Beauty Services
Transportation Services
Housekeeping Services
Recreational Activities
Exercise Programs
Over 32 years of experience
Janice Hunt is a compassionate and dependable leader with over 32 years in senior living. As a Level II Senior Living Administrator, she combines her extensive experience and dedication to ensure every resident and staff member feels valued and at home. Known for her creativity and attention to detail, Janice fosters joy and connection through thoughtfully planned events and staff retreats.
Places of interest near Highlands Senior Living Norcross
0.6 miles from city center
Estimated distance in miles from Norcross's city center to Highlands Senior Living Norcross's address, calculated via Google Maps.
Calculate Travel Distance to Highlands Senior Living Norcross
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Compare Assisted Living around Gwinnett County
Info below is compiled from the GA Dept. of Community Health (DCH), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
RESC (Residential Care):
Personal care and daily-living support in a smaller, more intimate residential setting.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
HC (Home Care):
Professional care delivered in the person's own home, from companionship to skilled nursing.
ADC (Adult Day Care):
Daytime supervision, health monitoring, and social activities for seniors who live at home.
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City and state of the facility. Used for mapping and state-average comparisons.
|
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
|
Indicates whether residents are allowed to have pets in the facility.
|
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
|
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
|
Number of years the company has been in operation.
|
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
|
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
|
Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
|
The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Alto Johns Creek | AL MC | Johns Creek | 127
Facility
127
GA AVG
87
Rank
#102 / 661 | Yes |
47
Facility
47
GA AVG
41
Rank
#346 / 838 | Studio / 1 Bed / 2 Bed | 1
Facility
1
GA AVG
14
Rank
#643 / 671 | Damaris Green | 3 | 0
Facility
0
GA AVG
21
Rank
#1 / 480 | 0.0
Facility
0.0
GA AVG
1.2
Rank
#1 / 480 |
| Dogwood Forest of Grayson | AL ADC MC | Grayson | 110
Facility
110
GA AVG
87
Rank
#151 / 661 | No |
49
Facility
49
GA AVG
41
Rank
#323 / 838 | Studio / 1 Bed / 2 Bed | 9
Facility
9
GA AVG
14
Rank
#290 / 671 | Bill Windsor | 14 | 3
Facility
3
GA AVG
21
Rank
#155 / 480 | 0.2
Facility
0.2
GA AVG
1.2
Rank
#110 / 480 |
| Highlands Senior Living Norcross | AL HC MC | Norcross | 84
Facility
84
GA AVG
87
Rank
#312 / 661 | No |
35
Facility
35
GA AVG
41
Rank
#485 / 838 | Studio / Private / Semi-Private Rooms | 1
Facility
1
GA AVG
14
Rank
#643 / 671 | Jenohn Carter | 5 | 3
Facility
3
GA AVG
21
Rank
#155 / 480 | 0.6
Facility
0.6
GA AVG
1.2
Rank
#220 / 480 |
| Parc at Duluth, GA | AL IL RESC | Duluth | 40
Facility
40
GA AVG
87
Rank
#556 / 661 | Yes |
45
Facility
45
GA AVG
41
Rank
#371 / 838 | Studio / 1 Bed / 2 Bed | 22
Facility
22
GA AVG
14
Rank
#131 / 671 | Yania Bautista | 4 | 2
Facility
2
GA AVG
21
Rank
#129 / 480 | 0.5
Facility
0.5
GA AVG
1.2
Rank
#187 / 480 |
| Hamilton Mill Senior Care | AL RC | Dacula | 6
Facility
6
GA AVG
87
Rank
#647 / 661 | No |
6
Facility
6
GA AVG
41
Rank
#774 / 838 | Private Room / Semi-Private Room | 8
Facility
8
GA AVG
14
Rank
#355 / 671 | Mirabela Burca | 5 | 1
Facility
1
GA AVG
21
Rank
#92 / 480 | 0.2
Facility
0.2
GA AVG
1.2
Rank
#110 / 480 |
Financial Assistance for
Assisted Living in Georgia
Highlands Senior Living Norcross is located in Norcross, Georgia.
Here are the financial assistance programs available to residents in Georgia.
Frequently Asked Questions about Highlands Senior Living Norcross
Is Highlands Senior Living Norcross in a walkable area?
Highlands Senior Living Norcross has a walk score of 35. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
How long has Highlands Senior Living Norcross been in business?
Highlands Senior Living Norcross has been operating for approximately 1 year, based on available licensing and registration records.
Are pets allowed at Highlands Senior Living Norcross?
No, Highlands Senior Living Norcross has a no-pet policy.
What is the best email address for Highlands Senior Living Norcross?
The team at Highlands Senior Living Norcross can be reached at ramesh@highlands.care.
Who is the administrator of Highlands Senior Living Norcross?
Jenohn Carter is the administrator of Highlands Senior Living Norcross.
How many beds does Highlands Senior Living Norcross have?
Highlands Senior Living Norcross has 84 beds.
Has Highlands Senior Living Norcross had any deficiencies?
Highlands Senior Living Norcross has had 3 reported deficiencies since 2025 according to records from Georgia Department of Community Health (DCH).
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